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تاثير ادارة العلاقة مع الزبون في بناء ولائه للمنظمة : بحث استطلاع لعينة من المصارف الاهلية العراقية == The Effect of Relationship Management With Customer In Building His Loyalty To The Organization (Research In Iraqi Private Banks)

Author name: رائد فاضل جميل الشيخلي
Supervisor name: نعمة شليبة علي الكعبي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

راس المال البشري وتعزيز ثقافة الاداء المتميز وتاثيرهما في المكانة التنظيمية : بحث استطلاعي في مركز وزارة النفط == Human Capital And Enhancing Culture of Excellence Performance And Their Impact In Organizational Position Exploratory Study At The Center of Oil Ministry

Author name: امنة عبد الكریم مهدي المشهداني
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: The study has adopted in it’s theoretical aspect , the human capital and Enhancing Culture of Excellence Performance the Organizational Position ,The current study involves an analysis of the connection between the human capital.for which there has been an emphasis after the increase of mutual competition among organizations because of elements of the external environment of universality and the expansion of world market place, and the acknowledgment of the Excellence performance of function and their impact on Organizational Position.This happened because of the rapid development and changes in environment in the rapid development and changes in environment in fields of administration. As for the function of study, it involves an analysis of relationships and impacts of obtained changes from works of the study.The problem of the study focus on the fierce competition and the emergence of economical culture which have created the need for unique performance of administration to achieve success and urge a unique producing and invention.As well as developing and training employees in order to get a successful human capital for enhancing the competition point of organization in the marketplace so as to achieve a good reputation that cannot be imitatedor be transported easily to another organizations. That leads to form it’s identity and it’s mental image which will hold the field more than others.The study depended on a number of principals and subsidiary hypothesis which have a feature of relationship between the human capital and Enhancing Culture of Excellence Performance the Organizational Position. A center of petroleum ministry in governorate of Baghdad is chosen for practicing the filed aspect. In that I used a questionnaire as a principal appliance to collect in formation and data from thirty - one of administrative mangers and managers of departments , and fifty - five of chiefs of branches , All those have formed eighty - six persons as a samples for this study. For achieving the goals of study, that study have adopted a hypothesis sample which reveal a logical relationship among changeable of study for it had considered a human capital and the remarkable Culture of Excellence Performance as independent modifications that will affect virtually on Organizational Position. The studied sample and hypothesis are chosen by using a group of statistical methods. The researcher have cleared the theoretical senses of changeable of the study and getting a number of scientific comprehensions which can be applied, the highadministration in the ministry estimates the employee performance yearly by putting an appreciation - on grading, but the need a program of descrying a clear point of view a bout performance which in clouds a capable and efficient under standing of jobs. That assessment should be on a standard scientific base. The study has been concluded by offering a group of recommendations and the most important one was , the best performance and distinguishing feature about work of administration of human resource aim at practicing a description of jobs in the ministry in order to do justice in distribution of employees.

تحليل استراتيجيات مصفوفة قيمة الزبون كمدخل لتحقيق الميزة التنافسية : دراسة حال في عينة من الفنادق المساهمة المختلطة == Analysis of Customer Value Matrix Strategies As Approach To Achieve Competitive Advantage Field Analysis Study In A Sample of First Stair Hotels In Baghdad

Author name: يعرب عدنان حسين السعيدي
Supervisor name: زكريا مطلك خضر الدوري
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تتبنى هذه الدراسة تحليل استراتيجيات مصفوفة قيمة الزبون كمدخل لتحقيق الميزة التنافسية.لان مفهوم قيمة الزبون يعد من المفاهيم المعاصرة ويستند على فلسفلة خلاقة.لذلك قامت هذه الدراسة بتحليل العلاقة بين فائض الزبون المتحقق من اتباع استراتيجية معينة من استراتيجي | This study adopt analysis of customer value matrix strategy as approach to achieve competitive advantage. Because the concept of customer value consider contemporary concept base on creative philosophy. Therefor this study analysis the relation between customer surplus that achieve from following specific strategy from customer value matrix strategy and it influence on the criteria of competitive advantage, we use qualitative and quantitative criteria to measuring competitive advantage. By depended on the philosophy of customer value we development the model of clock strategy and devise the model of customer value matrix. This study apply in the sample of hotel, in this study we appointing the location of this hotel inside the matrix of customer value by depended on the viewpoint of the customer and the management of the hotel, and study the gap between this viewpoint. And determine the future strategy for each hotel of the sample of the study. We found the hotel that superiority's in customer surplus achieve superiority in the qualitative and quantitative criteria.

اثر عائد المقسوم ونسبة التوزيع في اسعار الاسهـم العاديــة : دراسة تطبيقية == The Effect of Dividend Yield And Payout Ratio On Common Stocks Prices An Applied Study

Author name: ولاء اسماعيل عبد اللطيف النصار
Supervisor name: محمد علي ابراهيم العامري
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يعد عائد المقسوم ونسبة التوزيع اثنين من اهم المؤشرات المالية، اللذين حظيا باهتمام مميز على الدوام، وذلك لدورهما المهم في تحديد القيمة السوقية للسهم العادي، اذ يتحدد سعر السهم في ضوء هذين المؤشرين بالاستناد الى الارباح المتحققة والسياسة المتبعة في توزيعه | The Dividend Yield and the Payout Patio are considered as the two of the most important financial. Indexes that have always got a significant attention due to their important roles in determining the market value of common stocks.Price of a stock is usually determined in the light of these tow indexes, depending on the realized earnings as well as on the policy being followed in paying them out.This study has aimed to test the effect of the Dividend Yield and the Payout Ratio on the market value of the common stock in the Iraqi environment. The sample of the study consisted of (12) partnership and private companies, (7) of which are mixed partnership companies and (5) private partnership companies. This study has covered the years 1995 - 1999 and that period was divided in to two sub - periods each of them is of (5) years interval.The study has adopted two main hypothesis namely : 1 - Dividend Yield and Payout Ratio have positive effect on the market value of the common stock, and this effect differ according to the differ of the company's ownership.2 - If the return on equity is higher than the required rate of return then : a. The low Dividend Yield and the low Payout Ratio would result in an increase of the price the stock.b. The low Dividend Yield and low Payout Ratio would lead to an increase in the price/ Earning Ratio.For the purpose of analysing and testing the relation between the variables of the research, beside testing the two hypotheses mentioned above, this study has used a number of financial and statistical methods, and then it reached to a number of conclusions, the most important of them are the weakness of Dividend Yield and Payout Ratio effect on determining the market value of stocks; that is because the dividend is low.

اثر البرنامج التدريبي في تحسين اداء الادارات الوسطى : دراسة ميدانية في شركة نفط الجنوب == The Influence of Training`S Programe To Improve The Employee`S Performance In The Intermediate Management (Site Study In South Oil Company

Author name: وعود هاشم سليم الخفاجي
Supervisor name: علي محسن يوسف
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: Training has been considered as an important activity. All organizations focus on training's importance to improve the human recourses performance and increasing its efficiency and effectiveness throughout the : evolution of information's and knowledge's , Cultivate the skills and experiences , training's influence on the directions of the employee's behaviors in the Organization. This study's problem had focus on this question : "How can training took part to improve the employee's performance in the intermediate management in the South Oil Company ?".The major aim behind this study is to experiment the relationship between training ; through its optimistic : ( the limitation of training's program , training's goals , designing of training's program , trainer , training's place , training's requirements , training's program performance) and its influence in the human racecourses` performance in the intermediate management through its optimistic : (job's fields , persevering , cooperation and relationships , mental capability , personal characteristic and psychological preparations)This study took place in the South Oil Company focusing on a sample of administration and technician department's managers. They were about (56) member of departments managers. All of them had a bachelor degree.This study had been established upon a major hypothesis to the effect that : adopt a comprehensive training program took part in improving the performance's level of the employee in the intermediate management in the South Oil Company.There are also three subsidiary hypothesis. They are : - - There is an abstract relationship between the limitation of training's needs and performance's level. - There is an abstract relationship between planning the training's program , the goals , designing and performance's level. - There is an abstract relationship between the limitation of training's needs (trainer , trainee , training's budget and training's period) and performance's level.The most important conclusions this study had reached is that ; thesample had a high concerning with training and its influence on doing their jobs.This study had reached a major recommendation which is building a specialized training centre designed with modern training requirements and specific training staffs that have a scientifically and practical experiences depends on a developed methods , and produce a modern training programs. These programmers are made for intermediate management's participants like ( situation's consideration's , contests , representation ) in order to evaluate their skills and abilities

دور ابعاد التوجه الاستراتيجي في تعزيز الابداع الاداري : دراسة تحليلية لاراء عينة من المدراء في الشركة العامة لصناعة الادوية والمستلزمات الطبية في سامراء == The Role Strategic Orientation Dimension In Consolidation The Management Innovation Analytical Study of Manager Opinions In The State Company For Drugs Industry And Medical Appliances Samarra

Author name: وائل جاسم حميد الناصري
Supervisor name: حامد تركي زعيتر
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Salahaddin
First pages:
Abstract: تهدف الدراسة الحالية الى تحديد دور ابعاد التوجه الاستراتيجي في تعزيز الابداع الاداري. حيث يمثل التوجه الاستراتيجي الاسلوب الذي تنتهجه المنظمات لمواجهة التحديات البيئية المستمرة، بما يحمله من افاق مستقبلية قادرة على النهوض بالافكار والرؤى الابداعية. ل | The Present study aims to determine the role of the dimensions of strategic orientation in the promotion of management innovation. Where is the strategic orientation of the method applied by organization to address environmental challengers continued, including magnitude of the future prospects capable of promoting the ideas and innovation visions. Therefore sought a researcher in this study to recruit these subjects in one study in an attempt to study the correlation effect between them, and given the failure of subjects in one study in the Iraqi environment, and based upon study attempts to answer a number of research questions in the light of theoretical frameworks and field, namely : 1. Does the administrative leadership of the study sample an idea about the nature and dimensions of strategic orientation ? 2. Does the administrative leadership of the study sample to imagine the concept of management innovation ? 3. Do you contribute to the strategic orientation of the organization discussed in the promotion of management innovation in ? 4. Do you realize the importance of administrative leadership role in shaping the strategic orientation ? 5. Are you seeking administrative leadership in the organization researched the support and adoption of management innovation ? 6. Is there a correlation between morale and the impact of the dimensions of strategic orientation and dimensions of management innovation ? 7. Do you vary the impact of strategic orientation in terms of dimensions in management innovation ? As well as determine their relevance and objectives of the diagnosis and determine the relationship between the dimensions of the impact the strategic orientation and management innovation, a hypothetical scheme is proposed for consideration, contains the variables related to the topic which have been formulated on the basis of a set of hypotheses and of the following : 1. No significant correlation between the moral dimensions of the strategic orientation and management innovation. 2. No significant effect of the dimensions of strategic orientation in innovation management. 3. Vary in terms of the impact of the strategic orientation of the administrative dimensions of management innovation. In order to reach the final results to validate the assumptions mentioned above, the current study, using descriptive analytical method, and dependence at a range of methods and tools to collect data and information, which is the basis of the questionnaire as the Chairperson of the data and information collection, as well as statistical methods. Depending on the findings of the study has concluded that a set of proposals including : 1. Imposes a theoretical and practical reality that the organization researched the process of extrapolation of a comprehensive and continuous for the Environment and Thalilleha, the aim of formulating proactive strategies enhances the ability in the face of competitive challenges. 2. Paying attention to the organization researched the skills of the their workforce their development, which requires planning for future permanent their need through the formulation of a strategic vision set tracks the organization s work in its strategic orientation. 3. The need to establish training courses and intensive for managers and employees in the organization researched in various disciplines, for the purpose of enhancing their knowledge, experience and skills. 4. Should be considered and the expansion of the organization s attempts to enter the areas and regional markets and new global order to provide products comparable to international brands in the field of pharmaceutical industries. 5. Researched the need for the Organization to give greater opportunity for managers at all administrative level

دور نظام معلومات الموارد البشرية في بناء نظام تقييم اداء العاملين : دراسة تحليلية لاراء مديري الاقسام في مقر وزارة التعليم العالي والبحث العلمي == The Role of Human Resources Information System In The Building Employees Performance Appraisal System/Analytical Study of The Views of Managers of Departments In The Center of The Ministry of Higher Education And Scientific Research

Author name: هديل علي عبد مهدي التميمي
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تهدف هذه الدراسة الى تحديد دور نظام معلومات الموارد البشرية في بناء نظام تقييم اداء العاملين في وزارة التعليم العالي والبحث العلمي/مركز الوزارة، من خلال قياس كفاءة نظام معلومات الموارد البشرية وتاثيرها على عملية تقييم الاداء، فقد لمست الباحثة حاجة الوزارة | This study aims to determine the role of Human Resources Information System in building performance assessment system working in the Ministry of Higher Education and Scientific Research / Center for the ministry, by measuring the efficiency of the HR information system and its impact on the performance appraisal process, it has touched the researcher need the ministry to devise methods that employ outputs Human Resources Information System in the organization surveyed for the development of methods and levels of the process of assessing the performance of its employees, in order to decide whether the role played by human resources information system in the process of assessing the performance of employees, we raised the question of President the following : (To what extent the efficiency of human resources information system? And what effect that in the process of appraisal the performance of workers?)In order to achieve the goal of the study, and answer questions about the problem reached a researcher through thought and theoretical studies related to the building scheme supposedly shows the relationship between the variables of the study, as it consisted of Human Resources Information System as an independent variable included six dimensions of the sub (the accuracy of information, speed information, relevance of information, quality information, quality system, the use of the system), and the system of evaluating the performance of employees as a variable supported include six dimensions of the sub (functional analysis, performance evaluation criteria, methods of performance evaluation, feedback, training resident, quality system evaluation) have interacted these variables to form the framework around which the study. The study population consisted of academics and administrators owners of management positions within the level of middle management personnel in the Ministry of Higher Education and Scientific Research / Center for the ministry, as was the use of the style of comprehensive inventory so that study was applied to all members of the community, which included all heads of departments in the departments of the Ministry who was number (42), head, and the response rate (100%).And used the questionnaire as an essential tool in the collection of data and information, as it consisted of three parts, attached to the first part to personal data of the sample surveyed, and the second part was devoted to measure the efficiency of the HR information system and included (30) a paragraph, and either the third part was devoted to measure the process of evaluating the performance of employees, which included (35) a paragraph, and data analysis program was used (SPSS), through which were obtained percentages and frequencies, and the Cronbach alpha test, and Spearman correlation coefficient and other analyzes that have been used to test the hypotheses of the study.The study results showed that the Ministry of Higher Education and Scientific Research employs human resources information systems in making decisions on personnel matters, and pay attention to the quality of HR information system, as well as its updated and data processing system on an ongoing basis, but that the ministry does not inform the workers on the results of evaluating the performance of which indicates a defect in the evaluation system used in the ministry.The results of the analysis reflected the weakness of the adoption of managers in the Ministry of Education and Human Resources Information System in the process of assessing the performance of employees, which requires the ministry to increase reliance on information systems, thereby increasing the accuracy and effectiveness of decisions taken for the process of appraisal the performance of its staff.And exited the study a set of recommendations based on the conclusions reached by including the need to take over the ministry interested in more information systems and rely on their output in the process of assessing the performance of employees, to gain practical accuracy and objectivity in the evaluation results, in addition to the development of performance criteria used in assessing the performance so as to be able to Measuring the performance of employees and do not lead to the intervention of personal factors. and the need for a feedback system follows the performance appraisal process, which can be employed to identify the results of their assessment and to identify weaknesses and avoid them as well as identify the strengths and strengthened.

التكامل بين ادارة الجودة الشاملة وادارة المعرفة : بحث في عدد من الكليات الاهلية == Integration Between TQM And Knowledge Management Research In A Number of Community Colleges

Author name: هدى قاسم سعيد الربيعي
Supervisor name: غسان قاسم داود سلمان اللامي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: Occupies applications TQM an essential role in the development of the performance of higher education institutions and to achieve its strategic objectives, as it is a philosophy of seeking to achieve customer satisfaction through the commitment of senior management and their employees to continuous improvement of the quality of performance in the various areas of work, and can be integrated operations knowledge management, which means identifying information value and how to take advantage of the knowledge and understanding of the assets for colleges and how to exploit, and constitute an important component of knowledge management and necessary for the survival of the educational institutions and excellence.The research aims to identify the integration between the dimensions of total quality management and components of knowledge management in a sample of ten community colleges and the various specialties scientific, and included the study sample (83) member of the administrative leadership at community colleges, which is in the university president and assistant rector and the deans and assistants deans and heads of departments as representing the decision - making centers in those colleges. Data were collected using a questionnaire which is designed style on a Likert scale model quintet, and analyzed using the statistical software "SPSS".The research found the existence of the possibility of applying dimensions of total quality management in educational institutions of college eligibility (surveyed), and the adoption of deanship colleges in the diagnosis of knowledge on the makers of knowledge or expert oldest because of its expertise and qualified personnel, and there are times bulletins innovation for the diagnosis of knowledge and a commitment by senior management to possess knowledge of practices, TQM, and focus on ways to improve the performance of students and staff to actively participate and provide adequate support to the various activities of the college application quality, and included a number of recommendations, the most important of the hard work for the application of practical mechanisms to achieve integration between TQM and knowledge management through restoration and formulate a strategic vision based on the necessities of integration between the two departments in the programs of colleges, and the commitment of senior management to provide material and moral support for the management processes of knowledge and improving the skills of individuals working in colleges for knowledge, and application of the model reached Search integration between the administrations of the overall quality and knowledge, and continuous improvement of all activities of the institution to ensure better performance, and work to formulate a vision for the future on the basis of scientific knowledge into account the overall message to cope with cognitive variables

امكانية استخدام بطاقة العلامة المتوازنة في تحسين الاداء المالي للمصارف التجارية : دراسة حالة في فروع مصرف الرشيد في محافظة البصرة

Author name: هدى عبد الغفور محمد
Supervisor name: مسلم علاوي شبلي السعد
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

موازنة خط التجميع المتعدد باستخدام خوارزميتي الاوزان الموقعية المرجحة وكومسوال : دراسة حالة لخط الخياطة في معمل (7) - الشركة العامة للصناعات الجلدية - بغداد == Balancing The Multi Assembly Line By Using Ranked Positional Weight And Comsoal Algorithms Case Study At The Sewing Line Factory (7) /The General Company For Leather Industries (Gcli/ Baghdad

Author name: هالة حمد ماجود
Supervisor name: صباح مجيد سعيد النجار
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: قدم المهتمون في حقل ادارة الانتاج والعمليات الكثير من الدراسات والبحوث العلمية التي سعت الى تطوير اساليب وطرائق معالجة مشكلات عدم توازن خطوط التجميع بانواعها. وصنفت تلك الاساليب والطرائق ما بين الخوارزميات الاجتهادية وما فوق الاجتهادية والاجراءات الدقيقة | Experts in the field of output Production and Operation Management have presented many research studies to develop new techniques to tackle problems related to the imbalance of all types of assembly lines. These techniques, however, have been categorized as discretionary algorithms, over discretionary and precise and developed procedures. The ever increasing interest in the problems of assembly lines imbalance underscores the key role of this type of problems and its marked impact on the reality of assembly processes and line output. In this respect, the imbalance problems of the multi assembly type become one of the most complicated due to the nature and characteristics of these lines. The question this research tackles is how to choose the appropriate procedure that includes the nature of the processes of the multi assembly type represented in this research by the sewing line of factory no. 7. The balance of this output line does not pursue any scientific rules to be followed, rather, it is subject to the individual’s discretion which consequently created idle times at the work stations and led to low output of the line and this does not meet the company plans of output levels, in addition to creating time fluctuations and stochastic duty timings task times of the research subjects of 7 models produced at the sewing line during 2009. In the light of these indications, the author has devised a flexible simulation model that helps to include these changes and to deal with the imbalance problems of the sewing output line utilizing the probable systematic uniform distribution to create duty task times for each model. Working on the simulation model depends on the results of specifying the duties on the work stations in accordance with algorithms of the discretionary methods (Ranked Positional Weight and COMSOAL). Based on the outcome, the results were obtained by employing a number of applicable performance measures and standards to assembly lines among which are (output cycle time, average output per hour, rate of the line efficiency, rate of line idle time, and duration of line idle and lost times). Next, all the results obtained from the real work situation were analyzed and compared with the simulation model results for each algorithm and the 3 hypotheses of the research were tested put to test. The research has reached a number of conclusions that have proved the validity of the simulation model to address the problem and to achieve the sewing line balance through introducing possible alternatives with regard to the duty stochastic task times. It is quite clear that the applied algorithms have effective impact on achieving better results to enhance and to improve the lines line's efficiency and maximize its output in comparison with the real condition of the line. This research recommends that the application of the model simulation model technique be applied, as an appropriate procedure to address the balance problems of the multi assembly lines, and be combined with an applicable algorithm as this model is able to efficiently deal with the changeability and stochasticity of the line through applying a scientific procedure to specify and distribute the duties tasks on the work stations.

تحليل بعض عناصر اسلوب اعادة هندسة عمليات الاعمال لتحسين الاداء : دراسة حالة في الشركة العامة للحديد والصلب

Author name: هاشم نايف هاشم الحاجم
Supervisor name: محمد عبود طاهر
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:

دور المنظمات في حماية حقوق المستهلك : دراسة ميدانية في بعض المنظمات العراقية == The Role of Organizations In Consumer Rights Protection (A Field Study In Some Iraqi Organizations)

Author name: هادي عبد الحسين مطر اللامي
Supervisor name: عبد الرضا فرج بدراوي الخماس
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

تحقق اثر التدريب في اطار المواءمة بين تصميم التدريب وخصائص بيئة العمل حالة : دراسية في المكتب الاستشاري لكلية الادارة والاقتصاد في جامعة بغداد == The Transfer of Training In Framework of Alignment Between Training Design And The Work Environment Characteristics (A Case Study In Consultancy Bureau of College Administration And Economics In University of Baghdad

Author name: نور حسين فخري الحديثي
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: Interacted Three Variables The formation of the theoretical framework For this search Which is To (Transfer of Training, work environment characteristics, Training Design), The research aims to promote the process of the transfer of training through alignment Between of the work environment characteristics and training design , and transfer of training process occupies agreat importance in achieving the ultimate goal of participating in the training programs , it is sure that this does not take place without the support of the working environment for trainees as well as the proper design of the training programs. The research problem is the weakness transfer of training to the work environment in The lnspectors generals offices , and the research sample included (249) trainees from the staff generals lnspectors offices of those who participated in the training programs implement by the Consultancy Bureau of College Administration and Economics in the University of Baghdad for 10 Iraqi ministries are : Ministry of Water Resources, Ministry of Health, the supreme body for Hajj and Umrah, Ministry of Finance, Ministry of Communications, Ministry of Industry, the Sunni Endowment, Ministry of Defense, Ministry of Municipalities, Ministry of Science and Technology.the questionnaire was the main tool in collecting data and information as well as structured interviews to training officers in these offices, the research use statistical program (SPSS) to analysis data , the research came to the set of results Perhaps the most rominent is that the work environment characteristics and training design occupies great importance in promoting the process of transfer of training in the generals inspectors offices , which requires increased many attention to support the trainees after their return to their work places, and attention to design the training process by the Consultancy Bureau and make required Characteristics in the generals inspectors offices to enable trainees to the transfer of training in a positive way

الاستثمار الاجنبي المباشر في ظل نظريات الاعمال الدولية : دراسة تطبيقية على بلدان العالم العربي مع الاشارة الى امكانية استضافته في العراق == Foreign Direct Investment Under The Theories of International Business An Applied Study On Arab World Countries With Referring To Feasibility of Hosting Fdi In Iraq

Author name: نغم حسين نعمة عبيد
Supervisor name: محمد علي ابراهيم العامري
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: اضحت ظاهرة الاستثمارات الاجنبية ولاسيما المباشرة منها الموضوع الاكثر جدلا ومعاصرة في حقل الادارة المالية، فقد شهد التعامل بها نموا انفجاريا خلال الربع الاخير من القرن العشرين نتيجة التطورات الاقتصادية التي عمت العالم وفتح الاسواق العالمية وزيادة حدة المن | The phenomena of foreign direct investment (FDI) has become the most controversial and updated subject in the field of financial management. The transact in FDI witnessed an explosive growth in the last two decades of the 20 - century owing to the economical developments which pervaded the world as well as the openness of the world markets and the increase of competition, the concern in Transnational Corporations (TNCs) increased. The FDI made the TNC go beyond the borders and served as a toll to implement its operations abroad. These Companies had great role in the hinges of the world economy which reflects its financial, advertising, technological and marketing abilities. This growing role took place after a wave of mergering and strategic alliances among the companies that led to the increase of its effectiveness in the world economy, even some of the companies possessed abilities exceeded the available abilities of some countries. Consequently FDIS have become the main players that formulate and guide world events. The collapse of communism and the widespread adoption of free market economy attributed more flexibility to these investments coupled with the termination of the constraints imposed by the national regimes before the economic liberation. Thus they were able to impose their criteria because they became the main source of financial funding and acquiring the progressive technology. Numerous developing countries definitely competed to implement radical changes in their systems and Laws in order to prepare an attractive environment for FDIS. The Arab states, especially Iraq, have to interact with the new developments in the technological field because it is impossible to be away from the world developments and closed. It is necessary to interact positively with these variables and economical developments. According to the points mentioned the study provides a know - how applicable frame for the nature of the FDIS and how to attract them i.e. to provide the suitable investing climate. As Iraq is one of the Arab states the study focused on the Arab region to be the areas where the application can be analyzed through analyzing these inflows, trends. Distribution and features as well as measuring cost and the benefits realized in the host country. Moreover the paper examines the possibility of hosting FDI in Iraq through analyzing the reality of Iraq economy and its prospectus.The study reached the following important conclusions.1 - The trends of the FDI inflows are often on regional levels, they target a region and a not a designated state. The investor tooks for territories enjoy economical, predictable and political environments with effective jurisdical systems that facilitate to enter the markets. Regionalism represents dimension for overall strategy for these companies and that explains the small size or FDI inflows in the Arab world, which count for (2%) in the last two decades 2 - The evolution of commercial frames of regional configuration participated in displaying the efforts of host countries attraction to FDIS to enhance their abilities to compete and mergering in world economy by expanding their share in the market and relaxation of constraints on FDI in flows. The investors often use territory of free trade as a platform to access other markets. Egypt, for example, occupied the first location in the Arab world in attracting FDI inflows (17%) of the overall Arab inflows followed by Morocco (16%) while the other Arab states did not realize much (1%) like Iraq, Gyboty, Palestine, Kuwait, Mauritania and Somalia, and Libya has realized negative rate.3 - The attraction of FDI depends on the government philosophy, political stability, and privatization Law supremacy, the exchange of currency and taxation system. The important factor, which all these issues depend on, is the availability of real investing opportunities. The private sector plays the biggest role in this respect because it looks for these opportunities according to the requirements of the host economies and translates them in to projects and promotion to be incubators for these inflows. This clarifies the in congruency in the increase of inflows from FDL in the Arab world compared with the rapid increase in the world and in the developing countries. The rate does not exceed (5%) of the overall inflows of FDI in the developing countries while Africa realized (7%) Latin America 25%, Asia and pacific (59%)4 - The MNCS in their geographical distribution of their investments centered in the countries that always provide the congruent climate and not neglecting the importance of natural resources and the geographical location of the host countries. Egypt, Saudi Arabia, Morocco and Tunisia have the big share of the cumulative value of FDI in the Arab world which mounted (60%) in limited actors in these states because of the investor reluctance to enter specified sectors owing to the changes in political and economical situations and fear of foreign control on the nation capital. As a result the industrial sector gained the highest rate of inflows (36%) while the mining industry received (5.5%).The inflows of FDI in the Arab world were distributed in relation to the political risk of the sectors. 5 - The FDI inflows bear the positive effect that pushes the economic development forward when two conditions are available : - • The size of the inflows from FDI. The bigger size of the inflows will lead to a greater share in the economic growth process and vice verra.• The host country should adopt an effective role in conducting these inflows and directing them to the vital hinges. This explains the simple role of the FDI inflows to the Arabic region because it only realized a small rate (10%) of the gross fixed capital forming during the last two decades, while they realized higher rate in the developing countries. In Singapore, for example, the participation rate of FDI in forming the gross fixed capital was (63%) for the same period.6 - One of the justifications of FDIS in the Iraqi economy is to enhance development and economic evaluation in a country that suffers from deep and serious spoilage in economic structures and a collapse of the infrastructure. Here we can not ignore the transact with FDI has many benefits national companies (TNCS) based on the depth and degree of the relations built with centers of research and development (RD) in the host country. As well as the degree of recruiting the national staff in these companies and to run training and development courses

تصميم نظام المعلومات للموارد البشرية : دراسة تطبيقية في كلية الادارة والاقتصاد - جامعة بغداد == Design of Human Resources Information System / Case Study In The College of Administration And Economic

Author name: ندى اسماعيل جبوري القماج
Supervisor name: زكريا مطلك خضر الدوري | عبد الرحمن حامد الحسيني
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يعد تصميم نظام المعلومات من الموضوعات الحيويـة والمميزة في حقل نظم المعلومات وادارة الموارد البشريـة،اذ هدفت الدراسة الى تصميم نظام معلومات للموارد البشرية خاص بكليـة الادارة والاقتصاد/ جامعة بغداد لحل المشكلة المتمثلة بعدم وجود نظام معلومات مؤتمت يساعد ف | The information system design is considered as one of the vital and remarkable subject in the field of information system and human resource management. The study goals to design a specific human resource information system for the college of administration and economic / Baghdad University. The study also goals to enrich the rational contents and to discuss these contents, the required data have been collected through the documents and files of human resources of the mentioned college. The suggested (new) system has been designed with the using of (Access 97) program which is considered as one of the programs of data base administrative system, the designed system has, actually paralleled the present model of the study. The work will be done according to this designed system in the mentioned college as a first stage, and it will be possible in the future to apply this system in all the other colleges and universities in our country. The study concluded to the following results : 1 - The difference in the design of the information systems and then the difference of the programs used in the design system.2 - The application of the suggested (new) system shares in working to accomplish the works very accurately and very quickly.Throughout the study some recommendations have been born which can cooperate to elevate the level of human resources in achieving the growing and progressing in the future.

العلاقة بين استراتيجية الاعمال ونشر تقانة المعلومات واثرها في الاداء المنظمي : دراسة تشخيصية تحليلية لاراء عينة من اعضاء مجالس الادارة في المصارف الاهلية ببغداد == The Relation Between The Business Strategy And Deployment The Information Technology And Its Affection In Organization Performance Analytic Characteristic Study For Opinions of Managers Samples In Private Banks In Baghdad

Author name: نادية داخل عناد اللامي
Supervisor name: انتصار عباس حمادي الدليمي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تفاعلت ثلاثة متغيرات لتشكيل الاطار النظري لهذه الدراسة استراتيجية الاعمال ونشر تقانة المعلومات والاداء المنظمي اذ قدمت الدراسة عرضا لدور تقانة المعلومات Information Technology)) في دعم استراتيجية الاعمال ) ( Business Strategy.انطلقت مشكلة الدراسة بمجمو | Three variables are interacted in this study : the Business Strategy, Information technology and Organization Performance. The study introduces a view for Information Technology (IT) in business strategy. The problem of the study is to explore the nature of relationbetween business stratify and IT deployment and its affection organization performance. Also the study aims to several objectives which can be summarized by.'achieve the range of banks aware for stratifies types of dominant businesses in stringy thinking which suite the trends of the banks and the range of their aware of relation nature between the forms of IT deployment and the type of strategy working in organizations concerned.Its importance.It is expected to introduce some important to the concerned organizations as well as it represents specific addition to the Arabic library because of the scarce studies that connect among the organization strategy, IT deployment and organization performance.The study sample represented by 52 members from board ofdirectories of sample of private banks in Baghdad. The studyfollowed the current method of research and the dimensionalanalyses in reach to its objectives. The answer on study problemby temporary through three main hypothesizes by which threesub hypothesis diverted. Many groups of measures which were used in previous studies with some adjustments. They were subjected to the tests of truth and affirmation. The study is divided into four chapters.The first chapter is about the curriculum of the study and review of previous studies. The second study is about the theoretical frame Third chapter is about analyses and statistical process. The fourth copter includes the recommendations and suggestions

التعلم التنظيمي والذاكرة التنظيمية واثرهما في استراتيجيات ادارة الموارد البشرية : دراسة تشخيصية تحليلية في عينة من المنظمات الصحية == Organizational Learning & Organizational Memory & Their Effects On Human Resource Management Strategies Diagnostic & Analytic Study In A Sample From Health Organizations

Author name: مؤيد يوسف نعمة الساعدي
Supervisor name: سعد علي حمود عباس العنزي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: تفاعلت ثلاثة متغيرات لتشكيل الاطار الفكري والفلسفي لهذه الدراسة، وهي ( التعلم التنظيمي والذاكرة التنظيمية واستراتيجيات ادارة الموارد البشرية )، وقد انطلقت الدراسة من مشكلة معبر عنها بعدد من التساؤلات الفكرية والتطبيقية، استهدف من الاجابة عنها استجلاء | Three variables interacted to form the ideological and philosophic frame of this study which are ( Organizational Learning , Organizational Memory & Human Resource Management Strategies ) , this study started from a problem expressed by of applied and ideological wonderments to answer these questions in order to illustrate the philosophy theory and ideological functions of these variables because they are new subjects at Arabic environment in general and Iraqi environment in special and determine its level of importance , its effect and the ability of using it at application environment which formed from a sample from health organizations which depend on a knowledge ( intensive , average intensive and low intensive ) , the researcher expects it is near to the learning organization situation , the sample of study was determined by ( 51 ) persons from knowledge makers. The study used non parametric statistical tools in analyzing , information treatment and data treatment by depending on statistical programs as ( spss 13& Minitab ) , the study methologized at a research methodology depend on analysis so the study is analytic and determine ism and its importance will appear in ideological and philosophic origin for study variables depend on application effort for actuality of organizational learning and it's role in building organizational memory and capability range this memory at controlling the studied organizations at the use from its knowledge and storage expertise in treatment its problems in frame of actuality of its human resources and capability of reforming effective strategies to manage these resources in frame of organizational learning philosophy in order to get learned resources capable at given these organizations enough elasticity for adjustment with the environment variables and achieving permanent competitive feature. The study including seven chapters , the first one was devoted to state the important previous studies , the second , third and fourth chapters were devoted to strengthen study variables ideologically and philosophic , where as the fifth and sixth chapters were devoted for analyzing and statistical treatment, the last chapter involved conclusions , recommendations and suggestions. The study conducted to idological theory and applied conclusions which determine actual of organizational learning philosoohic found at application environment , determined natural of organizational memory philosophic , building and usage , Knowing the actual of human resource worker in researched organizations and introduced recommendations most of them from the resercher's observation's and therest from theory and applied recommendations

دور المعرفة الضمنية واستراتيجيات ادارة المعرفة في بناء المقدرات الجوهرية : دراسة ميدانية في ديوان الرقابة المالية == Therole of Tacit Knowledge And Strategies of Knowledge Management To Build Core Competence Field Study In The Board of Supreme Audit

Author name: مهند محمد ياسين الشيخلي
Supervisor name: صلاح الدين عواد كريم الكبيسي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

العلاقة بين حجم المديونية والقيمة الاقتصادية المضافة في اطار الدور التفاعلي لحجم المنشاة == The Relationship Between Debt Size And Economic Value Added In The Framework of The Interactive Role of The Firm Size

Author name: مهدي عبد الحسين كريم
Supervisor name: صبيحة قاسم هاشم الاعرجي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يختلف مفهوم القيمة الاقتصادية المضافة تماما عن الارباح المحاسبية التي تظهرها الشركات في قوائمها المالية اذ انها تعبر عن الارباح الاقتصادية الحقيقية للشركة بعد الاخذ بالاعتبار جميع تكاليف راس المال المستثمر، وتتاثر تلك القيمة بمجموعة عوامل واحدة من اهم ت | The concept of economic value added is quite different from the accounting profits shown by companies in its financial statements, as they reflect the true economic profit of the Firm after taking into consideration all the invested capital costs, this value is affected by a variety of factors one of the most important of these factors are debt ratio used by The Firm So this research was designed to recognize the nature of the relationship between the size of the debt used and economic value added under contrast Sizes of Firms. The research population in shareholding companies listed on the Iraq Stock Exchange, with a choice of intentional sample of 24 shareholding company representing approximately 27% of the research population after achieving certain conditions, It was to rely on the annual financial reports of the Iraqi Stock Exchange for 6 years , for the period from 2008 - 2013. A set of statistical methods have been used in analysis the relationship between the variables and test the research hypotheses, Including linear regression model both types simple and multiple, Pearson correlation coefficient, analysis of variance (ANOVA) , the coefficient of determination as well as conducting all of the t - test and f - test to determining the statistical significance of the relationships between variables. The research results indicated to the existence of a significant effect for the size of debt used in the economic value added, and that this effect increases with the entry Frim size as a third variable in the test model that relationship and the reason for this to the strong relationship shown by the correlation coefficient between the Firm size and the levels of debt , The results also showed there are clear differences in the economic value added between the sample companies, since only 42% of the sample companies has achieved the average value added during the six years of the study, While the other companies which represent 58% of the sample research did not succeed in achieving the average value added during those years, but to exceed it to Accidental loss value during some of those years. Consequently, the research recommends to need the attention of corporate management at Approaches based on the value in the measurement of the actual profits earned , And the importance its acknowledgment of the positive impact resulting from the use of debt in maximizing Shareholder wealth and value added of the Firm , In order to determine the appropriate ratios of debt used according to the size and capabilities of the Firm

التوجه الاجتماعي للتسويق ودوره في ستراتيجيات التنافس : بحث تحليلي في عدد من فنادق الدرجة الممتازة والاولى في بغداد == Social Orientation of The Marketing And Its Role In The Competitive Strategies Analytical Search A Number of Excellent And First Class Hotels In Baghdad

Author name: مهدي حنون حسين العلاق
Supervisor name: سعدون حمود جثير الربيعاوي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يسلط البحث الضوء على العلاقة بين التوجه الاجتماعي للتسويق (مصالح المنظمة , رفاهية المجتمع , رضا الزبون) وستراتيجيات التنافس بانواعها (ستراتيجية قيادة الكلفة , وستراتيجية التمايز , وستراتيجية التركيز), فضلا عن انه يسعى الى تحقيق جملة من الاهداف المعرفية و| This research shed light on the relationship between the social orientation of the marketing (interests of the Organization ,the welfare of society, satisfaction the customer) strategies competitive dimensions of (cost leadership strategy, differentiation strategy, focus and strategy), As well as to to seek to achieve a number of knowledge and applied goals, and represented the field research problem extent of interesting researched the application of social orientation and interest in achieving competitive strategy and omission of this interest in the hotels the surveyed Organization, Based on this problem, and to clarify the relationship between the main and subsidiary research variables was formulated three hypotheses of president of branched out reported (8) sub - hypotheses. Questionnaire was adopted as a tool in data and information related to research collection, It was created based on the number of measurements using the runway ready Likert quintet, it was subjected to a test validity and reliability, And distributed to a sample of (85) individual first class hotels managers in Baghdad and managers of departments and managers of the people and their assistants in the six five - star Iraqi hotels are : "Rashiad International Hotel, the Babylon International Hotel and Ishtar International Hotel, and Palestine International Hotel, Hotel Baghdad international, the international Mansour Hotel," research using the statistical software a ready data analyzed (SPSS - 19) and the Programme (Excel) is the most important statistical tools used in the analysis are : "The percentage of the mean and the standard deviation and coefficient of variation, and the correlation coefficient Pearson and multiple linear regression and analysis of variance (ANOVA), Statistical methods have spawned number of results Perhaps the most prominent and that there were significant correlation between the social orientation of the marketing strategies competitive, as it turned out that there are significant effect between the social orientation of the marketing strategies and competitive, There are significant differences between the average answers socially oriented marketing dimensions (the organization's interests and welfare of the community, and customer satisfaction) in the first class hotels surveyed, as there are significant differences between the average answers competitive strategies and dimensions (cost leadership strategy, differentiation strategy, focus strategy) in the surveyed hotels ,. In the framework of the discussion of Research the results provided a number of recommendations including the need to interesting the surveyed hotels to keep the social orientation of the market and its role in supporting and building strategies selected competitive, as well as the interest applied by looking at the experiences of developed countries and to utilize them in the best possible shape.

تصميم وتطبيق المدخل التفاعلي لجدولة ورش التدفق باستعمال المحاكاة : دراسة حالة في مطبعة رقم (1) التابعة للشركة العامة لانتاج المستلزمات التربوية == Designing And Application of The Interactive Approach To Schedule Flow Shops Using Simulation A Case Study At Printing House No. (1) / The General Company For The Production of Educational Requirements

Author name: مها كامل جواد ال مصطفى سليم
Supervisor name: غسان قاسم داود سلمان اللامي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: افرز البحث العلمي في مجال ادارة الانتاج والعمليات انجازات عديدة لتطوير اساليب لحل المشكلات العملية للجدولة، وامتدت تلك الاساليب بين الطرائق الاجتهادية الى الخوارزميات الجينية، ويستدل من البحوث والدراسات الى فاعلية وملائمة هذا الحقل للمزيد من البحث العل

تطبيق بعض ادوات الانتاج الرشيق في معمل رقم (7) في الشركة العامة للصناعات الجلدية : دراسة حالة == Applying Some Lean Production Tools In Factory 7 At The State Company For Leather Industries A Case Study

Author name: معتصم علي لفتة الاسدي
Supervisor name: صباح مجيد سعيد النجار
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: سعت هذه الدراسة الى تحليل واقع عملية الانتاج في معمل /7 ضمن معامل الشركة العامة للصناعات الجلدية ومن ثم تحديد واستخدام مجموعة من ادوات الانتاج الرشيق الملائمة في ذلك المعمل.ومن خلال المعايشة الميدانية والمشاهدات والمقابلات التي اجراها الباحث مع المسؤولي | This study tried to analyze the reality of production process of plant / 7 within the plants of the general Company of Leather Industries, and then determining and utilizing the suitable variety tools of lean production in that plant.And through field living, observation and interviews conducted by the researcher with the people in charge and through the reviewing and analyzing the data it was determined group of the areas which can be improved , by using the tools lean production for the goal of eliminating the non - value - added activities to customer and improve some areas for achieve plentifulnesses in the area, inventory, transportation and lead time and enabling the plant(7) for producing modern models that go along with the style and give it the power to compete with the imported products.The researcher was able to determine the major causes for these problems through the study and analysis that were conflicted to the reality of plant / 7, he also determined features and the available possibilities in the plant , and then determining and utilizing variety of applicable lean production tools to solve these problems or even restrict them. the tools that the researcher utilized included : the value stream mapping , the production leveling, means of quality at the source and visual control, taking procedures eliminating or reduce the number or the times of activities that add no value, in addition to presenting recommendations within the framework of the approach lean production, which represented in execution of elements of Total Productive maintenance , long - range relationships with suppliers, and more others.The most prominent finding represented large in attaining plentifulnesses in costs and labor time , reducing the lead time as much as ( 1.5) day and draw value stream mapping, reducing the quantity of inventory (work in process ) in the departments of sewing and pulling , in addition to the at tamed material and non - material benefits.The conclusions of the study proved that applying these tools and taking the recommendations in consideration within the framework of the approach of lean production have their high capability in reducing the costs and the quantities of stocks and the same time increasing the flexibility, quality and the pace of response and to achieve customer satisfaction, as well as employees and thus set the plant on the path of the enhancing competitive advantages in (cost, quality, delivery, variety) therefore, the researcher recommends utilizing these tools and making use of the recommendations proposed

تصميم نظام مقترح لتقييم الاداء الاستراتيجي باعتماد بطاقة الاداء المتوازن وعلى وفق معايير AACSB == Design of A Proposed System For Assessing Strategic Performance By Adopting The Balanced Scorecard According To The Aacsb Standards

Author name: مصطفى مهند محمد علي
Supervisor name: سناء عبد الرحيم سعيد العبادي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تتمثل مشكلة نظم تقييم الاداء في الجامعات والكليات العراقية بصورة عامة وكلية الادارة والاقتصاد بصورة خاصة في عدم اعتمادها على معايير عالمية او دولية في التقييم. لذلك تم تقديم هذا البحث والذي يهدف الى تصميم نظام لتقييم اداء كلية الادارة والاقتصاد باعتماد | The problem with assessing performance in Iraqi universities and colleges in general and the college of Administration and Economy, in particular, is the lack of dependence on a global or international standards in the assessment. So this research was presented, which aims to design a system for assessing performance of Administration and Economics College by adoption of the Balanced Scorecard and according to (Association to Advance Collegiate Schools of Business) (AACSB) standard.Research methodology based on case study and applied study, as were the data on the status of the application (AACSB) standards is collected from Administration and Economics College / Baghdad University, and design assessment system by adoption of the Balanced Scorecard through the distribution of (AACSB) standards on dimensions of the card and determine the weights for each dimension and apply it in the college. Questionnaire was used to determine the relative importance which distributed to (30) individuals divided into (3) assistants Dean (7) heads of department (10) managers Unit and Division and (10) teaching staff holds the title of professor Dr. Checklists has been used as a primary tool in the research , that has been prepared according to (AACSB) International standards to obtain the necessary primary data, and this required an interviews with faculty members and members of the accreditation Committee, as well as field homeliness researcher at the college to obtain the necessary including data.Number of statistical methods was used in the research, including frequencies, weighted mean and the percentage, in order to get the results, which pointed to achieve (curriculum content) standard and (the educational level of the program) standard highest proportion of application and documentation has been reached (100%), and (executive education) standard less proportion of application and documentation which reached (0%). Results of the implementation of the proposed system showed that college achieved the highest level of performance in (customer) perspective by (76.8%) , And it's performance from (educational process) perspective was proper,it has achieved (71.5%), But its performance from (organizational direction and strategy) ,(financial performance) and (learning and growth) perspectives did not reach the required level which achieved performance level by (61.6%, 62.2%, 68.6%), respectively, so that the college achieved the level of performance in general by (69.02%).

جدلية العلاقة بين خيار التنويع وقيمة المنظمة منهجا للتوازن الاستراتيجي في ظل تعدد مداخل التنظير == The Dialectical Relationship Between Diversification Choice And Firm Value As A Strategic Balance Methodology Under A Multi - Theoretic Approach

Author name: مصطفى منير اسماعيل
Supervisor name: سعد علي حمود عباس العنزي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: عد البحث في اطار تاملات فكرية ابعادها نظرية ومنهجية واخرى عملية توازنت عبرها الفلسفة المعرفية لتحاكي نوافذ النجاح الاستراتيجي الذي تنشده منظمات الاعمال قاطبة في اطار شمولية النظرة وواقعيتها، اشتقاقا من لغة الجدل بين المنظورين الاستراتيجي والمالي في ت | Key Words : Diversification Strategy, Firm Value, Economic Value Added, Market Value Added, Growth Option Value, Resource - Based Theory, Agency Theory, Real Options Theory, Corporate Governance, Strategic Balance. The research is conducted under intellectual reflections of theoretical, methodological and Practical dimensions. Strategic success desired by business organizations is stimulated by an epistemological and ontological balance in the context of holistic and realism outlook, which is derived from the language of controversy between strategic and financial perspectives. This controversy is related with the interpretation of the relationship between diversification and value of a firm.The resulted outgrowth of gap theorizing was responding via synthesis and integration outlets between thesis, according to the arguments of resource - based theory and its focus on diversification benefits and value - maximizing hypothesis. And its antithesis, according to the arguments of agency theory with its focus on diversification costs and value - destroying hypothesis. This synthesis is culminated by the disclosure of the distinct role of real options approach as a harmony stimulating different perspectives according to three empirical and analytical studies on a sample consisted of the largest American companies listed in Fortune 500 along with seven years period (2005 - 2011). This first local attempt, which has based on panel data analysis for interpreting an expected variance of firm value due to diversification strategy, may helps with a clear vision to solve the contradiction and confusion between strategic and financial thoughts to explore the true linkages between the two studied constructs , as a strategic objective pursued towards the intent of survival in the radical environment of 21 - st century.Awareness conceptualization of the research problem with its dimensions on the one hand, and trying to overcome its effects on the other hand, have led to deduct many hypotheses to explain the relationship between diversification and firm value in relation with the first two studies, which have been coincided with moderators in consistent with the resource - based and agency theories. In addition, other hypotheses of the third study, have abducted in the context of synthesis through real options theory accompanied by an active corporate governance mechanisms. This has done in response to the dialectical analysis process and to reach the targeted strategic balance in terms of a true diversification cost - benefit tradeoff towards achieving value maximization objective, which its roots are derived from the firm's mission, vision, creed and ideology.The statistical analysis has revealed that many hypotheses were valid, including those of real options lens, which have explained the significant moderating role of corporate governance mechanisms in the positive relationship between the related diversification and firm value.Results indicate the logic and validity of the integrated perspective in exploring a diversification - option value linkage - based strategic balance thesis under some corporate governance mechanisms; Board Independency and Management Ownership. This entails multi - segments firms to be aware of the imperative of the true balance between cost and benefits of the growth through diversification in order to market new products in other industries for acquiring the benefits of multi - point competition

تحليل العوامل المؤثرة في سلوك المستهلك ازاء ممارسات الخداع التسويقي : بحث تحليلي في عينة من اسواق بغداد التجارية == Analysis of The Influencing Factors On The Consumer Behavior Over The Deception Practices of Marketing Analytical Research In A Sample of Baghdad Commercial Markets

Author name: مصطفى رعد صالح الحمداني
Supervisor name: احمد نزار جميل
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يربط البحث الحالي بين متغيرين اساسيين ذات اهمية كبيرة في المجال التسويقي، الا وهما ( الخداع التسويقي والسلوك الشرائي للمستهلك )، ويسعى البحث الى الوقوف على تاثير الخداع التسويقي في السلوك الشرائي للمستهلك في عينة من اسواق بغداد التجارية، وتمثلت مشك | current research Linking between two variables key sectors with great importance in the field of marketing , namely ( a deception and consumer behavior), and research seeks to identify the impact of marketing deception in the purchasing behavior of the consumer in a sample of Baghdad commercial markets , and the research problem was represented by arange of questions about the nature of the relationship and influence between the independent variable (marketing deception) and the dependent variable (consumer behavior), and two fundamental research hypotheses have been emerged, including four sub - hypotheses each of them subjected to statistical tests..The research was done on a random sample of 289 consumers in seven marketing complexes , and the questionnaire tool was the main key in the collection of data and information, and for their analysis of the data used several statistical methods such as mean and standard deviation and simple correlation coefficient and simple linear regression equation and (T) test and (F) test. And The most significant findings of the research is a lack of correlation and impact between research variables , and the research found a set of conclusions, the most important of that the marketing deception practices are from ancient origins and practiced from old time, and most of the countries developed legislation and laws that limit these practices and that protects consumer safety and their rights to access to safe products, and that there are significant moral effect of deception in the distribution on the purchasing of consumer behavior..The main recommendations was the official authorities address the legal legislation that protects the consumer and work to develop them in order to limit or reduce the phenomenon of marketing deception and preserve the safety of consumers, and draw attention to the same culture Limited class and try to spread the culture of use of the products and how to make sure about the safety of products they consume, and as well as urged scholars and researchers further studies and research related to the phenomenon of deception and taking other practices about marketing deception

انعكاسات التصميم التنظيمي في اداء المنظمة طبقا لتحقيق متطلبات الموازنة بين الوقت المتاح للحياة والعمل : بحث ميداني في عدد من المستشفيات الحكومية ببغداد == The Reflection of Organizational Design In Organization Performance According To Achieve Balancing Between Available Time For Work And Life A Field Research In A Number of Governmental Hospitals In Baghdad

Author name: مصطفى جعفر عيسى
Supervisor name: سعد علي حمود عباس العنزي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: سعت الدراسة الحالية لاهداف عدة منها تحديد تاثير التصميم التنظيمي في اداء المستشفيات وابعاده (الكفاءة، تطور الموارد البشرية، رضا المريض، جودة الرعاية الصحية)، وكذلك الكشف عن الدور التفاعلي للموازنة بين الوقت المتاح للحياة والعمل للاطباء، في العلاقة بين الت | The present study has searched several objectives, including identifying organizational design influence on the performance of hospitals (efficiency, the development of human resources, patient satisfaction, achieve financial results, and health care quality), as well as detection of reactive role to balance the time available for doctors life and work, in the relationship between organizational design and hospitals performance (family and social relations, expectations of the educational and professional life, financial situation and personal budget, personal and contributions to the community, responsibilities routine in life, emotional side and psychological well - being). By using a multi - level analysis. the impact level of the study on the budget of six public hospital environment between the time available for doctors life and work,. By using multi - level analysis. The study focused on the problem through the results of the preliminary study conducted by a researcher at the six hospitals in the Medicine City, it has emerged that there is a clear interest by physicians with regard to the balance between the time available for life and work in the current study, a variable interactively can enhance the organizational design to improve hospitals performance better than if the organizational design alone. Moreover, as a result of official correspondences between the Medicine City and the Ministry of Health about the attention and emphasis on organizational design and organizational dimensions design and others as it would help to improve hospital performance in the southwestern city of Medicine, which confirms the presence of a field problem worthy of study treatment, was a promising scholar several questions for this the purpose. The researcher followed in the current study the quantitative Methods, which is one of the basic entrances in social studies, including business, comes as a result of the questionnaire style use as an essential tool in data collection. Also the researcher focused on the deductive approach at the theoretical aspect of the study begins with the development of the theory or hypothesis and then develop a strategy to be tested and verified and then accepted or rejected in terms of treatment, and focused on the field side of the inductive approach, and used the quantitative analysis for this purpose as a variables of the study, description exploratory, to check practically the validity of the outcome of the theoretical orientations, and the sincerity of hypotheses of the study, it was chosen Medicine City sample Search being the newest and largest therapeutic and educational health institution in Iraq and the Middle East, due to the assimilation of all the medical and service disciplines and requirements. The study found a set of conclusions the most important are : 1. Provided a sample of selected doctors members of the characteristics of the application of the scale condition that should characterize administrative and behavioral studies and through the sincerity and willingness to provide correct and accurate opinions about the organization staff, and have been a variety of six hospitals test disciplines as well as the selection of sample doctors who are elderly and have a high scientific qualifications and advanced expertise from there long service years in hospitals, also the reliability of the sample selected criteria for measurement purposes and the application of it, and make use of the results for the evaluation, review and comparison purposes.2. achieve the reliability and validity of the paragraph measurements of the balance between the time available for life and work variables resounding success despite being a foreigner measure has been in the American business environment which affects the good application on the local Iraqi - level action, and that drives the result to go about testing the appropriate statistical formulas for the verification and evaluation and comparison purposes with previous foreign studies, such as the acceptance of the tests extended to variables (external business environment, organizational design, organization performance), and infer from that, the possibility to take advantage of the four variables surveyed in the study to conduct subsequent studies by other researchers in other work of the health sector scale.3. Results confirmed the diagnosis of a changing external environment step which oriented attention to economic, political, cultural, social and technological factors, the labor market, hospital customer, which follows the reality of the Medical City as a government institution is still characterized as a social system that is located between the closed and semi - closed and including that makes it affects the future of the hospitals and their descent into the abyss due to the weakness of its orientation towards the environment and to gain social legitimacy from them. 4. Checking organizational design in Medical City that represent an identical image to determine the value systems in the hospital in order to suit the current organizational design that based upon validity and expand doctors responsibilities.

صياغة مبادئ ادارة الاعمال وفق المنظور الاسلامي : دراسة استطلاعية

Author name: مزهر عبد السادة حنين العلياوي
Supervisor name: مسلم علاوي شبلي السعد
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: The Islaim Thought described by corporate Solutions for Human problems Which The present Thoughts and philosophies disable to immanence it.This Solutions Covered various Area Like Management, Economics, culture, Abslube Science.The Islamhc Thought Full of Mature Directions and Principles That can be Respond to the Contemporary Management Requirements. And its can be applicable at all organizations an Firms in general ,and at Arabic and Iraqi Firms in specific. The Study aim to elicited set of the Islamic Management principles. and tested it's application at Iraqi Industrial Firms.The study applied in a sample of Iraqi Industrial Firms in Basrah City ,they include ( petro - chemical - Fertilize , and paper Firms), The study used a questionare For5 collecting and inlayzing Data, The questionare consist from two measurements , the first matured principlesof Islamic Management, its Contains (9) variable explained by ( 36 ) Items, and the second matured the applicable of thes principles at Iraqi firms subject of thus study , The measurement depend on ( 4 ) variables , explained by ( 16 ) Items.The test made on three type of samples , The First sample include religion men with managerial experience. to verify that the principles respond to the Islamic men view.The second sample include the academic specialize in Managerial area to verfiy that the principles consist with contemporary management principles. The third sample include managerial leadership at the firm subject of study to verify the level of their acceptance to principles of Islamic management in their Firms work area.The study attached set of results , from the main results is , The ability of elicited set of Managerial principles from the Islamic thought that Fit to leading and managing contemporary business organizations.The principles of Islamic Management more advance in perspective and effects than the principles of modern Management.

ادارة الموهبة وانعكاسها في تعزيز متطلبات بناء المنظمة المتعلمة : دراسة استطلاعية لاراء عينة من القيادات الاكاديمية في عدد من الجامعات العراقية == Talent Management And Its Reflections On Enhancing The Requirements of Building The Learning Organization

Author name: مروان خلف علي احمد الجميلي
Supervisor name: قيس حمد سلمان القيسي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Salahaddin
First pages:
Abstract: ان التطورات الاخيرة الحاصلة في بيئات الاعمال كان لها الدور الكبير في تطور مفاهيم ومصطلحات وافكار ادارية وتنظيمية جديدة, ولاسيما في مجال ادارة وتخطيط الموارد والمواهب الادارية ومن هذه المفاهيم " ادارة الموهبة" , وكذلك نتيجة للظروف سالفة الذكر اصبح من الضرو | Human resource management that current circumstance suitable a group of major challenges that push them to look for the suitable methods to face them. The unstable status que of current conditions puts organizations in fronts thoroughly by using high technology, this requires R.E - counting the system of organizations, R.E. - decreasing the numbers of workers and calling skillful workers, which can push the organization forward. The latest development in business acquired a great role in increasing administrative terminology and planning talent and administrative resources, one of them (Talent management), therefore, switching from classical into modern organization becomes a serious need, one of the significant terms is the learning organization, which becomes vital in modern administration. Getting knowledge is a significant resource for competitive advantage in order to develop the abilities of those who intends to improve themselves , as a result of the rareness of the field researches that deal with the(talent management processes and the learning organization building requirements) , the current study tries to explore the role of administration of talent management processes in supporting the learning organization building requirements.the researcher set the field of this study in tikreet ,mousul,and Kirkuk universities, in addition he tries to include a theoretical and analytical form from this field. The following points come to from the limit the limitations of study : - 1 - What is the realization level of the university leadership to talent management and learning organization.2 - What is the talent management approaches and dimensions that can be relied on by the researched organization?.3 - What is the relationship and effect between talent management and the learning organization building requirements?4 - Is there a deviation in the effect of talent management in the learning organization building requirements? The research goals are based up on the research points : - 1 - diagnosing the real talent management in the researched universities.2 - Diagnosing the real requirements of learning organization building.3 - Trying to know the nature of the relation and effect of talent management in enhancing the learning organization building requirements.4 - Trying to know the deviation in the effect of talent management in learning organization building? A virtual chart is set to achieve the goals; this chart reflects the correlation relations and effect between the variables of the study which results in presence of a bundle of hypothesis which where proved through using a number of statistical methods which were accumulated through the questionnaire sheets, the sheets show the following : 1 - There is a correlation relation between talent management and the learning organization building requirements, on the level of researched universities.2 - Concerning correlation relation between talent management and the learning organization building requirements was significant, since it reflects the degree of correlation the provision of the requirements of building the learning organization, through the contribution of universities in talent management.3 - factor analysis results show (8) factors include most of variants of the two extents that form new factors express the relative significance adopted by the researched universities for the extents of the study ,the results of factor analysis points (8) factors : talent performance management , awarding creative people, talent attracting , talent retain , knowledge management and empowerment, flexible and strategic vision, creation, management by objectives, learning and development.talent performance management was the first and basic factor in learning organization able to support talent management processes ,which takes part in completing building ,while awarding creative people came secondly , which means its second degree to retain talent and supporting the features of learning organization

العلاقة بين مقدرات الابداع الاستراتيجي وسلوكيات القيادة التحويلية واثرهما في الميزة التنافسية المستدامة : دراسة تحليلية لاراء عينة من التدريسيين في الكليات الاهلية ببغداد == The Relation Between Strategic Innovation Capabilities And T He Behaviors of The Transformational Leadership And Their Impact On The Competitive Sustainable Advantage.

Author name: محمد اصبع بكال المسعودي
Supervisor name: عبد الرحمن الملا
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تجتذب مشكلة الدراسة النظرية في حداثة وندرة الدراسات التي تناولت توليفة المتغيرات المتمثلة بالميزة التنافسية المستدامة والية تحقيقها من خلال التركيز على تحفيز مقدرات الابداع وسبل اكتنازها في سلوكيات القادة التحويليين. في حين ارتكز الاطار العملي للمشكلة ثان | The theoretical research problem is characterisel in rarity and novelty of studies which tackled a mixture of variable represented in the sustainable competitive advantage and the mechanism of achieving it through of cussing o.u stimulating immovation,abilities and means of encompassing it in the behaviours of the transit and leaders. while the practical frame.Of the problems centered on the necessities to correct the conception of the sustainable competitive advantage and understand its effects as a result of the congruity among these innovated abilities and makes them as apocedure in the transitional leaders behaviors represented in the sample of research which gathers (56)numbers of the faculty staff in seven private colleges in Baghdad.The importance of this research cause from the value of scientific outcome of the teaching staff and the concentration of teaching value on the innovated character which this sector needs and to continue the flow of the advantage extracted from the congruity of innovative abilities with the characteristics of the transitional leadership to ensure the achievement of sustainability in the competitive advantage as one of the challenges which the private college face with regards to the public colleges in these environment circumstance.The research is based on tow main zero hypothesis : The first doesn't confess any relation between strategic innovated abilities and the transitional leaders bahaviour white the second assumed the testing of the effective relation of the variable perse on the sustainable competitive advantage.Them equestianrre was developed in the form of(100) question divided by(4) axis. The research used a group of statistic tools such as connection factor (kindal),the effectiveness and degree of importance.The research reached a set of conclusions : One of them is a theory which affirms the innovative strategic role and its abilities in maximizing the benefit achieved from the transitional leadership behaviours and and its effect in achieving the significance of the organization visa vis the other organization. the practical conclusions denied the tow main hypotheses and proved the existence of joint relation between strategic innovated abilities and transitional leadership behaviour as well as the existence of effective relation of or both variable in achieving sustainability in competitive advantage.The research ended by providing recommendative such as the necessity of using teaching sector especially in the private colleges the programmers of the organized learning based on collective or team work and the sample colleges should adopt the philosophy of spreading and creating innovative abilities among the behaviour of transition leadership headed for achieving the competitive sustainable advantage,

اثر ابعاد سلوكيات المواطنة التنظيمية في استراتيجيات تمكين فرق العمل : دراسة استطلاعية تحليلية في عينة من مدينة الطب == Fite Between The Organizational Citizenship Behavior And Teams Empowerment Strateiges Apoll Study In Medicine City Organization

Author name: مجيد حميد عبد الله الزوبعي
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: لقد تناولت هذه الدراسة اثر ابعاد سلوكيات المواطنة التنظيمية بابعادها الفرعية(المثابرة الشخصية، والمباداة الفردية، وتعزيز الولاء او الاخلاص، والمساعدة ما بين الافراد) كمتغير تفسيري، وكذلك استراتيجيات تمكين فرق العمل بابعادها الفرعية (المقدرة، ومدلولية الهد

نظام تخطيط الاحتياجات من المواد وانعكاساته في تعزيز المزايا التنافسية : دراسة ميدانية في الشركة العامة لصناعة الادوية والمستلزمات الطبية في سامراء == The Material Requirement Planning System And Reflect That In Reinforcements The Competitive Advantage A Domaining Study In State of The General Company Drugs And Medical Appliances In Samarra'A

Author name: مثنى فراس ابراهيم الدليمي
Supervisor name: سامي ذياب محل الجنابي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Salahaddin
First pages:

تاثير حاضنات الاعمال في تحقيق متطلبات ريادية المشاريع الصغيرة والمتوسطة : بحث تطبيقي == The Effect of Business Incubator In Achievement The Requirement of Small And Medium - Sized Enterprises Entrepreneurship : Applied Research

Author name: مثنى زاحم فيصل العجيلي
Supervisor name: سعد علي حمود عباس العنزي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناول هذا البحث تاثير حاضنات الاعمال بابعاده الرئيسة(تبني المشاريع الجديدة، ونمو واستدامة الاحتضان، التقنيات المستخدمة، والتاثير المجتمعي، وخدمات الحاضنة، وقياس المؤشرات المالية) في ريادية المشاريع (الابداع، والاستقلالية، والاستباقية، وتبني المخاطرة، | This study has dealt with the effect of business incubators with its main dimensions ( the adoption of new projects , the growth and sustainability of incubators , used techniques , Societal effect , incubator services , Financial incubators measures ) and the projects entrepreneurship (creativity , independency , Forestallmentality , risk adaptation , offensive competition , and the Financial assessment ) and the entrepreneurship Requirements by (inhancing the experiments and expertises , and the satisfaction of the society needs , diversity of production and introducing new services , increasing the competition abilities , capturing environmental opportunities and making use of them , and building social relationship with various institutions ). The study has launched From an intellectual dilemmaBegan this research from dilemma of thought due to the escalating interest in SMEs recently because of privacy and its importance and the multiplicity of parties interested in them so that has played an important process of economic advancement of countries by providing services and wide use of all sectors and run a variety of manpower as well as its conversion to find new products because of the brittleness of the projects against the strong competition of the other projects as a result of the territorial and international developments which causes the concern in growing the services which support the activity of this projects. and the criterion of capital deems more precise in defining the concept of small and medium projects than the number of employees (Workess). The small and medium projects are distinguished by their highs average of failure especially in the first years of running because of the shortage in the managerial skills and the weakness of their Financial Resources and laces the marketing problems , which prevent getting the information , consultations , researches training seuices , and the increasing consciousness for the importance of these projects in the economical development and the difficulties that work in their shadow , all of them uased the creation of new michanisms to support these growing projects.The aim of this stydy is to deepen the understanding of business incubators and its different dimensions and the requirements of entrepreneurship to the projects , to gain a scientific framework that gather the most dimensions and concepts , and the attempt to test the Iraqi environment ti incubate these modern concepts. The methodology of the study was qualificative and analytical. and the study determined a set of hypotheses which have been tested by statistical such as the mean , standard deviation correlation coefficient , regression analysis , and path analysis. A random sample of (43) managers in the Ministry of planning and Ministry of laber and Social Affair was tested to explore their opinions Regarding the drives of supporting and developing the small and medium projects and the objective behind establishing and taking care of the incubators of these projects and what kind of the assistance can be presented to the owners of the projects, and what are the most prominent available standards within their ministries to achive the entrepreneurship Requirements of the small and medium projects and discovering the problems and Findling the solutions for them through depending upon the suggestions presented by the managers to the owners of the projects to help them in raising them and keep them on the track. A random sample of (43) owners of small and medium projects , who were supported and lended by the two Ministries , was also tested to explore their openions about the factors and the elements which played on effective role to develop their projects , and how he got the idea about forming the project and what was the future goal for establishing such project. An to know whether the Support of the two Ministries was distinguished or not , and then discovering the causes behind the weakness of the support , and what are the resources that helped the owners of the projects to establish them , and then knowing the problems and find the solutions for them through depending upon the suggestions presented by the owners to helped them in raising them and keep them on the track. The study reached a set of conclusions which was the most important of them is the gross of business incubators participated in the influence of entrepreneurship Requirements in the two Ministries under study across different entrepreneurship projects under study and the strongest impact for business incubators represented by creation , and the study presented a set of recommendations which can beuseful for all the Iraqi ministries and institutions which were in front of them the ministry of planning and the ministry of labor and Social Affairs.

التاثير الوسيط للدعم التنظيمي وعلاقته بالعدالة التنظيمية في تحقيق التميز : بحث تحليلي في جامعة الكوفة == Organizational Justice Relationship of The Organizational Support Impact of Its To In Achieving Excellence Reconnaissance Search At The University of Kufa

Author name: ماجد جبار غزاي الفتلاوي
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناولت هذه الدراسة التاثير الوسيط للدعم التنظيمي المدرك لعلاقته بالعدالة التنظيمية في تحقيق التميز ومدى العلاقات مابين هذه المفاهيم الفكرية اذ بحثت هذه الدراسة التداخلات العملية لتعزيز نقاط الدعم التنظيمي المدرك في اعداد وتفعيل العدالة من خلال توفير التف | This study examines the mediator effect of organizational support for its relationship to organizational justice in achieving the excellence and the relationships among these intellectual concepts.This study researches the practical overlaps to enhance points of perceived organizational support in the preparation and activation of justice by providing the interaction among human resources (Interactive justice), and encourage the suggestions (procedural justice) and distributive justice, and on the impact of staff's feeling towards the support of their organization. The study finds the impact points of organizational support that be mediator in the relationship among the dimensions of justice organizational and excellence organizational based on personal commitment and focus on the customer and innovation.The selected sample was 299 teaching staff in colleges of the University of Kufa. The study finds that there are encouraging conclusions with higher level of perceived organizational support in respect of organizational justice.The study uses statistical tools to analyze and test the data and information by adopting statistical programs that ready for social sciences (SPSS,19), (LESERAL V.8.80) and (MOD GRaph) programs.Because the study has pursued research methodology and dimensional analysis , it is a diagnostic analytical study, and its importance lies in that it will emerge an intellectual philosophical for the nature of the study variables, based on effort applied organizational justice and organizational support, and the ability of organizational excellence to guide organizations surveyed to take advantage of its knowledge and experience stored in address its problems, in the context of the current reality of human resources working, and the possibility of formulating strategies for effective management of these resources, in the context of philosophy of organizational justice and organizational support to create human resources whom capable of giving these organizations with sufficient flexibility to adapt to environmental changes and achieve organizational excellence. The study implications has been presented on six chapters, the first chapter devotes to view the most previous studies relied upon the study, while the three subsequent chapters discuss the rooting intellectual and philosophical of the study variables, The fifth chapter specialize of the analysis and statistical treatment, the study concludes by sixth chapter examines the main conclusions, recommendations and proposals.The study reaches intellectual and applied conclusions that diagnose the truth and the reality of prevailing regulatory philosophy of justice in the application environment, and also the nature of perceived organizational support in the surveyed organizations, and reaches what human resources in organizations surveyed, the study also concludes to the conclusions and recommendations.

القيم التنظيمية وتاثيرها في الاداء الستراتيجي : بحث ميداني مقارن بين جامعتي بغداد والنهرين == Organizational Values And Its Impact On Strategic Performance A Field Study A Comparison Between Two Universities of Baghdad & Al - Nahrain

Author name: ليلى سعيد احمد
Supervisor name: عبد الرحمن مصطفى طه الملا
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يسعى البحث الى تسليط الضوء على تحليل العلاقة والتاثير بين القيم التنظيمية بابعادها (ادارة المنظمة، ادارة المهمة، ادارة العلاقات، ادارة البيئة) والاداء الستراتيجي بمتغيراته (المنظور المالي، منظور الزبون، منظور العمليات الداخلية, منظور التعلم والنمو ) في رئ | The researcher seeks to shed light on the relationship analysis and the impact between organizational values in all its dimensions (Organization Management, Mission, relationship management, environmental management) and strategic performance (financial perspective, customer perspective, the perspective of internal processes, learning and development) in the presidency of Two Universities of Baghdad & Al - Nahrain. The main research problem has been the following question : Is there a relationship and the impact of between organizational values and strategic performance? and to clarify the relationship between research variables, it has to prepare three main hypotheses, The resolution was adopted as a key tool for data collection and analysis were subjected to the questionnaire validity and reliability tests, which included the sample (64) an individual, As included (35) Manager of the University of Baghdad, and (29) Manager of the University of Al - Nahrain, who occupy the post of president of the university, and his assistant, scientific and administrative, and the heads of scientific and administrative departments, and to analyze the Research data used statistical program SPSS and EXCEL program, and of the most important statistical tools used in the analysis is the (percentage, duplicates, mean, standard deviation, coefficient of variation, correlation coefficient, simple regression analysis, and test Mann - Whitney). The research has come to a group of the most important results and the presence of high - level organizational values deportation strategic and performance of all its variables at Two Universities of Baghdad & Al - Nahrain, Among the most prominent results a correlation relationship moral high degree and with proportional effect between organizational values in strategic performance overall and by sub - variants, and also to a number of conclusions most important that he did not show any significant differences between Two Universities of Baghdad & Al - Nahrain in organizational values and strategic performance

اختبار ممارسة التحول في مقدرات ادارة الموارد البشرية طبقا لنموذج Ulrich 2012 وزملائه : بحث تطبيقي في عدد من المصارف العراقية الاهلية == Test Transformation Practice In Human Resources Management Competencies According To The Model (Ulrich : 2012) And His Colleagues : Applied Research In A Number of Iraqi Private Banks

Author name: ليث عادل حميد رشيد
Supervisor name: ناظم جواد عبد سلمان الزيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

تاثير الثقة التنظيمية والصراع البناء في راس المال الاجتماعي : دراسة استطلاعية لاراء عينة من العاملين في معهد التدريب النفطي - بغداد == The Effects of Organizational Trust And Constructive Conflict On Social Capital Opinion Poll Study of Oil Training Institute/ Baghdad Workers

Author name: ليث خليل ابراهيم
Supervisor name: غانم رزوقي انيس العزاوي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: هدفت الدراسة الى اختبار علاقة وتاثير الثقة التنظيمية بوصفها اعتقاد والصراع البناء في تطوير راس المال الاجتماعي من خلال السلوكيات التي تذهب الى ما وراء الدور المطلوب ادائه, مثل التعاون والتكافل وسلوك الثقة وسلوك الكرم. وتضمنت الدراسة اختبار عينة متكونة من | This study aim to examine the relationship and effects of organizational trust as belief and constructive conflict on social capital development by the extra - role like Collaboration, solidarity, Trust (attention, behavior), and Generosity. A study involved 153 employees from Oil Training Institute/ Baghdad. A questionnaire was used as tool for measures the variables of the study by describe sample answer and knowing the level of organizational trust , constructive conflict and social capital in the organization, knowing the significant correlation among them, significant effects of each variables to answer the issue and to achieve study aims. for purpose of processing the data and the information related to the study the researcher has used many statistical techniques, such as (mean, standard deviation percentages, spearman rang, pseudo R - square, path analysis). The study has reached to several conclusions, such the availability of the main three variables in high level in the organization, availability of significant correlation among them, significant effect for each of the organizational trust and constructive conflict on the social capital , this effect increases when they are together rather than separately, these results came appropriate with the hypotheses related to this aspect. According to the results of the study, the researcher has presented a number of recommendations, such as necessity of encouraging the trust among employees by institute management , establish indications to measure and reward for it, make employees liability for trust, training the employees on conflict handle styles in constructive way, keeping a conflict at optimal level , caring about the social side and informal structures ,encouraging behaviors that developing social relationship and establish indications to measure and reward for it.

ادارة المعرفة الشاملة واثرها في الفاعلية التنظيمية على وفق مدخل راس المال الفكري : دراسة ميدانية في وزارة الكهرباء == Comprehensive Knowledge Management And Its Impact On Organizational Effectiveness : Accordance To Intellectual Capital (Field Study In The Electrical Sector)

Author name: قيس حمد سلمان
Supervisor name: سعد علي حمود عباس العنزي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
Key words:
  • Knowledge
  • tacit knowledge
  • explicit knowledge
  • partial knowledge management
  • comprehensive knowledge management
  • integrating knowledge
  • complementary knowledge
  • pursue knowledge
  • support knowledge
  • intellectual capital
  • human capital
  • structur
First pages:
Abstract: خلال العقد الاخير من القرن العشرين بعض المنظمات صنعت تاريخا بينما الاخرى اصبحت تاريخا، وذلك بسبب ان الاولى اهتمت بمواردها غير الملموسة، مثل، المعرفة وراس المال الفكري، بينما الثانية اهملتها واعتمدت فقط على الموارد الثابتة. ونظرا لاهمية الموارد غير الملموس | Over the last decade of twentieth century, some companies have made history, while others have became history. Because the first have given priorities to intangibles, like (Knowledge and Intellectual) and others had neglected it, depending on their existed resource only. For the importance of the intangible resources, organizations have created specific management units, called “Knowledge management” which give high attention to that resources. Environments is continually exceeding in complexity, in the same time technological development continuous and exceeding change, in addition to a crossing cultures, in such situation, knowledge management became unable to support organization knowledge needs because it take care in internal function and activities only, and ignore the outside environment. According to that environmental pressure and its threat, organizations should adapted, to do that organizations created comprehensive knowledge management (CKM) which cares about internal and external organizational environment in the same time. (CKM) is a hole philosophy which aimed to pursue and support intangibles and systemic knowledge, and in the same time give importance to intellectual capital (IC) which considered the main creator of knowledge. The (CKM) has four basic approaches : Internal efficiency approach, information systems approaches, personnel efficiency approach and (IC) approach. (IC) has been chosen as a moderate variable between the independent variable (CKM) and dependent variables (Organizational effectiveness).The research is divided in to two major parts : First side : Theoretical part which has shown in two chapters, the first one shows previous studies and the methodology of the research. The methodology contains research problem which summaries the necessity of the benefit that organizations can get from there intangible resources. Three major hypotheses have emerged from research problem, with many branch hypothesis have followed as follow : The second chapter was titled “the research theoretical, frame work, (CKM, IC, And organizational effectiveness). This chapter takes in details the meaning of (KNM) and the difference between it and the partial KM. the chapter in the same time shows its basic philosophy and explain its variables measure. There are high importance to (IC) especially about its meaning. Second side : practical side : In this side the research measured the hypothesis which depending on information had collected from electric sector by questionnaire, which was considered as a basic instrument to collect information. In addition the researcher used many others ways for this purpose, like interview and documents. Third chapter had describe and analyzed research variables according to sample response. The fourth chapter shown result analysis and hypothesis approval. The last part of this chapter explained the importance of the effective variables and its priorities. The fifth chapter was appalled for results, recommendations, and suggestions. The researcher used many statistical instruments to improve the right or wrong of hypothesis, the importance among them are : simple & multiple regression, Path analysis, factor analysis, Canonical correlations. The research has reached many results, the most important among them are mentioned below : A - all major and branch hypothesis have significant impact on organizational effectiveness and (IC).B - the impact of (CKM) on organization effectiveness accordance (IC) is more than the impact with out (IC).C - intangible resources have a high importance in increasing organizational effectiveness.D - Organizations which researched do not give suitable carefulness to their intangible resource.At the end the researcher give many recommendations : 1. Organizations should give large carefulness to knowledge because it is a power, otherwise its power will be usefulness.2. Organizations must established (CNM) which maintain knowledge and adapt (IC) according fixed technology.3. A high attention should be given to human capital as it is the most importance part in (IC).4. Organizations priorities should be listed according to their mission and strategies.5. Giving the structural capital and relation capital for purpose of (IC).6. Organizations must sharing in knowledge portfolio knowledge to success and servile.

دور نظام معلومات الموارد البشرية في تحقيق متطلبات تقويم اداء اعضاء الهيئة التدريسية : دراسة تطبيقية في كلية الادارة والاقتصاد - جامعة بغداد

Author name: فراس رحيم يونس كرو العزاوي
Supervisor name: صلاح عبد القادر احمد النعيمي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

اشكال التمويل طويل الاجل وكفاءة السوق المالية : دراسة تطبيقية في سوق العراق للاوراق المالية == Forms of Long - Term Financing And Financial Market Efficiency (Applied Study of Al Iraq Financial Market)

Author name: فتحية مزهر عبد الرضا القريشي
Supervisor name: محمد علي ابراهيم العامري
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: استهدفت الدراسة تبيان الاثر الذي يمكن ان تفرضه حالة كفاءة السوق المالية على شكل التمويل المختار من قبل الشركات، وغطت الدراسة المدة الزمنية الممتدة من(1998) الى (2002)، وتطلب تحقيق هدف الدراسة اختيار عينة للدراسة تمثلت بجميع شركات القطاع الصناعي المدرجة | Of M. A degree in buisness administration titled (forms of long term funding and fiuancial marl financial market).Prepared by / fathia mizher abdul ridha Ei kurishi. The research targeted the in influence a which could by imposed by financial marl kot of funding form which is choosen by companies. the study coreves the periodo from 1998 to 2002. It reqnired a chieve the study target choose a sample for study rep resented by all industrial sector companies recorded in Iraqi financial market. The study based on main by po thes that l on assume that other factores are firm the form of funding are determined in the light of dominated market efficiency case - thus when when financial market is poor enough or in semi : powerful form it resort or I nternal funding form extern al funding.The study reaches to several conclusions , the most important. 1. when financial al market is efficient all funding forms are complet alterative 2. funding al ternatives are rarid in costs and its influence on estatl is hea valne.3. compare is on between market valne and real value proid the decision making abont establishment evaluation.the issuance timing according to this evaluation. the study also reaches to several recommendation from them are.1. the importance of raise Iraq financial market by money expose and spread contin uously and impose limitations on dealings.2. the importance of activate the other long term funding in Iraqi inancil market for its importauce which it could per form in reduce funding costs and enlarge establishment value.

العلاقة بين الدعم التنظيمي المدرك وممارسات ادارة الموارد البشرية وتاثيرهما في سلوكيات فرق العمل في عدد من شركات المقاولات العامة == The Relation Between Perceived Organizational Support And Human Resources Management Practices And Impact Them In Work Teams Behaviors of Number From Companies General Contracting

Author name: فائق حمد عبد الدليمي
Supervisor name: ناظم جواد عبد سلمان الزيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تتمثل مشكلة البحث بماهية علاقة الدعم التنظيمي المدرك وممارسات ادارة الموارد البشرية وتاثيرهما في سلوكيات فرق العمل. وطبق البحث في ثلاثة شركات تابعة لوزارة الاسكان والاعمار العراقية تمثلت ( بشركة المعتصم, وشركة الرشيد, وشركة المنصور للمقاولات العامة الا | Assimilating the search problem is what relationship the perceived organizational support and human resource management practices and impact their on team work behaviors. The research applied in three companies belonging to the Iraqi reconstruction and housing Ministry was ( Al - Moataseem - company, and Al - Rasheed company , and AL - Mansoor company of General construction ) In order to job on understand the nature of this relationship and influence. A random sample was taken of these companies based on (110) members, and may data were collected through a questionnaire. The researcher adopted on statistical methods of them ( correlation, and affirmative factors analysis) For test measurements and determine dimensions Provide the level of the search variables in the reflex of the sample answers and determine the relative importance, and also adopted on (matrix correlation and multiple regression analysis) to test existence validity relationships the link and effect of between variables. Among the important conclusions, results showed that human resource management practices and perceived organizational support, Affected high configuration on the work teams behaviors and this cherish that the variables Human resource management practices and perceived organizational support, working Synergy configuration in Improve work teams behaviors, which are working to increase the cohesion of employees with grasp to coordination and cooperation, working also to the detection for information and exchange between employees, and working to employee productivity increase and Improve quality them in product. Recommendations important included averment on the necessary to display and fixation a culture of the improve and excellence inside the companies on employees level within defile, Develop of integrated structure an process perceived organizational support and direction them in a fashion that commitment create and trust build with the employee, in addition to correct practices adopting for human resources management to beside perceived organizational support toward realization integral improvement in work teams behaviors.

قرارات تصميم عمليات الخدمة واثرها في اداء العمليات : بحث ميداني في المركز التخصصي لطب الاسنان في العلوية == Decisions of Designing Service Process And Its Impact On Operations Performance - Case Study In Specialist Dental Centre In Al - Alwia

Author name: حيدر عدنان غناوي
Supervisor name: غسان قاسم داود سلمان اللامي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: سعت الدراسة الى استعمال قرارات تصميم عملية الخدمة عبر بيان الاثر الذي تحمله هذه القرارات على اداء عمليات المركز التخصصي لطب الاسنان في العلوية، وبما يسلط الاضواء على الوسائل التي تساعد في تقديم افضل الخدمات للمجتمع، اذ اعتمدت الدراسة في جانبها التطبيقي | The study sought to use the service process design decisions through explaining the impact of these decisions on the operation performance of specialist Dental Centre in al - alwia , and highlights the ways that help provide better services to the community, in its applied side the study based on a set of quantitative indicators used to describe the impact of customer contact and resources flexibility and capital intensity on performance of cost , quality, speed and flexibility, by taking into account certain external influences of customer contact and internal represent in resources flexibility and capital intensity. The study adopted the case study method in the specialty Center for dental/ al - alwia as one of the centers of the Baghdad Health Directorate/Rusafa, data were collected from the wrote - down data in records of patients and doctors and equipment used for the six working units within the Centre. The study has concluded a set of conclusions was notably the existence of bottlenecks in some periods as a result of sudden increases in numbers of patients because of the reliance on assumption estimates by doctors in appointing future appointments for patients, and then no mechanism by which to maneuver between doctors in the units where this bottleneck occurs, in addition to that there were several manipulations that can be made for each doctor that can utilize from doctors in units that have a surplus in Units that suffer from a shortage of doctors. The study was ended with practical recommendations highlighted the reliability of the average immersed in the communication process that occur between patient and doctor appointments for treatment rather than relying on subjective estimates by doctors, as well as the possibility of utilizing of the flexibility of the size, the number of patients as the basis on which scheduling doctors into units that leading to high performance of specialty Center, also the possibility of redeployment of available equipment in the capital - intensity units such as the teeth roots unit and oral and dental surgery to units of Less capital - intensity such as a dental renovation

اثر التوجه السوقي والتعلم المنظمي في اداء الاعمال : دراسة استطلاعية لاراء عينة من مدراء المصارف العراقية == The Effect of Market Orientation And Organizational Learning In Business Performance An Exploratory Study of A Sample'S Opinion of Iraqi Banks Managers

Author name: عماد علي محمود الدليمي
Supervisor name: عبد السلام لفتة سعيد
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناولت هذه الدراسة التوجه السوقي والتعلم المنظمي كمتغيرين مستقلين تضمن كل منهما ثلاثة ابعاد فرعية، ومتغير اداء الاعمال كمتغير تابع لهما، وقد تفاعلت هذه المتغيرات الثلاثة لتشكل الاطار الذي تدور حوله هذه الدراسة، والتي تهدف الى تحديد اثر كل من المتغيرين الم | The study tackles the market orientation and the organizational learning as independent variables each included three sub - dimensions, and the variable of business performance as affiliated variable. These three variables have interacted to form the framework around which the study revolves. Since the banking sector has become an important part of which service sector is made, as well as it represents the basic pivot for the process of building and the development of the economies of countries, the Iraqi banking sector have been taken to be the sample of this study. A nonrandom sample of nine Iraqi banks was chosen, including four state banks (Al - Rafdain, Al - RaSheed, Industrial Bank, and Agricultural), and five private banks (Baghdad, Investment, Middle - East, Darussalam and Al - Warkaa banks). The data were collected from 132 managers working on the first and second levels. A questionnaire form was used as the main instrument of data - collection, in addition to personal interviews, and some reports, and statements about the banks. In order to process these data, a set of statistical methods such as (mathematic means, standard deviation, percentage, Spearman correlation coefficient, Mann - Whitney test coefficient). Upon the measurement and analysis of the study variables and testing the correlation and the exchange interaction, the study comes up to a group of conclusions among which the high level of variables of the study samples, another finding is that there is correlation relationship between the two independent variables (the market orientation and organizational learning), in addition to the existence of moral effect for the mutual relationship in business performance. While it turned out that the effect of each variable become weaker in business performance individually. On the other hand, it turned out that there is no differences in the opinions and viewpoints concerning the sample among the state and private companies and the sub - dimensions. A set of recommendations were put on the basis of the findings of the study. Finally, the researcher suggested some future studies that enhance aspect.

تطوير نظام خبير لتصميم نظام التصنيع الخلوي وجدولته : دراسة حالة في الشركة العامة للصناعات الكهربائية == Improvement Expert System To Design Cellular Manufacturing System & Schedule It A Case Study At General Electric Industries Corporation

Author name: علي محمد جسام الجبوري
Supervisor name: صباح مجيد سعيد النجار | زهير عيسى الداوود
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: تواجه الشركات الصناعية منافسة شديدة على المستوى المحلي والعالمــي، تمثلت هذه المنافسة في تخفيض الكلف الى ادنى مستوى ممكن للوصول الى سعر تنافسي يحقق للشركة اكبر حصة سوقية، مع الاخذ بالاعتبار مسالة تحسين الجودة التي تلبي حاجات الزبون ورغباته، ومن اجل الوصو | Manufacturing companies face a great competition in both local and international level, this competition was represented by decreasing the costs to the possible minimum levels in order to come about a competitive price that achieves the largest market participation to the company taking in consideration improving the quality of products to meet the needs and wishes of costumers and to reach to the product flexibility which is usually related to the functional manufacturing systems and to raise the production efficiency related to the quantities production, therefore it was recommended to use cellular manufacturing system since it is one of the successful eateries. This system is based on the idea of gathering different machines in groups so as to treat the group of similar parts, which results in the formation of semi - independent manufacturing cells. The aim of the study is to design a system called (IESCMSS) which depends in the expert as one of the artificial intelligence technologies and this system consists of two parts, the first one is interested in generating different solution to the problem of the formation of manufacturing cells by using a group of cell formation methods. This part also presents advice to the user about doing possible changes and evaluating according to the group of efficiency measures for cell formation to choose the best method. The second part of the system acted on loading the work orders on the cell in order to estimate the energy of both machines and cells, and applying a group of the rules of scheduling the cellular manufacturing system and comparing between them according to a group of measures that evaluate the activity of scheduling rules and recognizing the performance of each rule to choose the best one. The expert systems was designed depending on the (Visual Basic) language which is considered the suitable environment to design advanced programs and to verify the possibility of applying those programs to obtain quick and precise results. The scientific importance of this study was originated from its humble participation to fill the gap in the process of treating the problem of the formation of manufacturing cells and scheduling them as well. The study has depended on the case study manner as a method to know the results of managing the expert system (IESCMSS). The study sample were taken from Tammooz air conditioner factory. The most important conclusions of the study were : the AVV method in forming manufacturing cells exceeded the other methods in view of the group of formation efficiency measures. The results of applying the expert system showed a new method in doing the process of reassignment to the machines and the parts quickly and precisely in addition achieving accuracy and quickness in doing the processes of loading and scheduling to each cell generated from the application of formation methods

تاثير انماط القيادة واستراتيجية ادارة المعرفة في التفوق التنظيمي : بحث ميداني في عدد من المصارف الاهلية العراقية == Effect of The Leadership Patterns And Knowledge Management Strategy In The Organizational Excellence Field Research In A Number of Iraqi Private Banks

Author name: علي عبد الامير عبد الحسين كمونة
Supervisor name: ناظم جواد عبد سلمان الزيدي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناول البحث موضوع تاثير انماط القيادة واستراتيجية ادارة المعرفة في التفوق التنظيمي. وسعى البحث الى تحقيق مجموعة من الاهداف من ابرزها (معرفة مدى اهتمام المصارف المبحوثة بمفاهيم انماط القيادة واستراتيجية ادارة المعرفة والتفوق التنظيمي, وتشخيص مستوى وطبيعة ع | The research topic tackled effect of the leadership patterns and knowledge management strategy in the organizational excellence. The research sought to achieve a set of goals, most notably (See how much interest banks surveyed in concepts of leadership patterns and knowledge management strategy and organizational excellence, and diagnose the level and nature of the correlations and effect between the leadership patterns and knowledge management strategy and organizational excellence in the surveyed banks). Given the importance of the private banking sector and its impact on the country's economy has research was conducted in the (12) banks of the Iraqi private banks were randomly selected, namely, (Gulf Commercial Bank, Credit Bank of Iraq, Ashur International Bank, Huda Bank, the Bank of Babylon, the Iraqi Investment Bank, Elaf Bank Islamic, Dar AL Salaam investment Bank, Bank of Baghdad, Iraqi commercial Bank, National Bank of Iraq, the international development Bank). And applied the research on a sample of (120) people from the leaders in the surveyed banks (commissioners managers and branch managers, assistants of managers, and heads of departments). Find the questionnaire as a tool to get of data and information has been adopted as well as personal interviews conducted by the researcher with a number of leaders of the surveyed banks. The aim of the data and information processing is the researcher that uses a range of statistical methods which are { Test of Cronbach's alpha, arithmetic mean, standard deviation, coefficient of variation, rate of respond, simple correlation coefficient ,simple linear regression, the explanation coefficient (R2), test (T), test (F), path analysis }. The research also sought to test a range of major and minor hypotheses in terms of correlations and influence between research variables beyond initial answers research seeks to be validated in order to answer questions and field problem for research, was adopted Find two methods are complementary to each other to achieve the goals and test hypotheses which are (the Descriptive method, and The analytical method). The final result of this research is a set of results, which matched the hypotheses and the most important are : (banks researched interest of all the variables and dimensions of search, there is a significant correlation between the Search variables and Sub dimensions, having influence relations of the leadership patterns and knowledge management strategy in organizational excellence in the surveyed banks). The research also included a set of recommendations including : 1 - The focus on the leadership patterns in the surveyed banks due to their moral impact in organizational excellence, especially the network governance leadership being the most influential pattern in organizational excellence, through contact activation among all individuals and departments as well as the networks formation of internal and external communication in the surveyed banks and, which greatly affect in achieving organizational excellence to such banks and distinguishes it from its competitors.2 - Work to increase conditioning and integrate the patterns of administrative leaders in the surveyed banks with the strategy used for knowledge management in these banks, This is done through working to develop the skills and expertise of leaders in the field of knowledge exchange and activating the role of information technology to take advantage of the tremendous developments in this area. Additionally, this is also achieved through the development of programs to train and develop managerial leaderships to provide the greatest benefit from the knowledge possessed by the surveyed banks.

تقويم فاعلية ادارة علاقات الزبون باستعمال بطاقة الدرجات الموزونة : مدخل استراتيجي : دراسة حالة في شركة زين (العراق) == Evaluation The Effectiveness of Crm Using The Balanced Scorecard A Strategic Approach A Case Study In Zain Company - Iraq

Author name: علي ثامر علي العبادي
Supervisor name: سناء عبد الرحيم سعيد العبادي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناولت هذه الدراسة عملية تصميم نموذج لتقويم فاعلية ادارة علاقات الزبون (CRM ) للشركة زين للاتصالات المتنقلة العاملة في العراق وباستعمال بطاقة الدرجات الموزونة (BSC) كاداة لتقويم استراتيجيه ادارة علاقات الزبون بوصفها استراتيجيه اعمال. حيث تم تغير المنظورات | this study dealt with the Process of Designing a Model For Evaluating the Effectiveness of Customer Relationship Management (CRM) to Zain Company of Mobile Communications in Iraq , and Balanced Scorecard (BSC) is Used as a Tool to Evaluate the Strategy of Customer Relations Management as a Business Strategy. The Traditional Systems of Balanced Scorecard is Changed into Four Systems Fit With Evaluating Customer Relationship Management That are (Customer Knowledge , Vale , Interaction and Satisfaction ), All of Them Form a New Card Created to Customer Relationship Management and Depend on the Opinions of a Number of Specialists in the Company to Determine the Relative Importance of the Four Dimensions of Customer Relationship Management Scorecard. Integrated Theoretical Framework is Presented to Customer Relationship Management and its Effectiveness and How the Balanced Scorecard is used in Evaluating the Effectiveness of Customer Relationship Management With Stating the Previous Models of Measuring the Effectiveness of Customer Relationship Management and How to Overcome Previous Models Failure in the Present Model. The Study Depends on Case Study Method to Study the Present Fact of Mobile Communications Sector to Zain Company as it is Regarded the Owner of a Highest Marketing Ration , and in Order to Determine its Effectiveness in Customer Relationship Management , a Radom Sample is Chosen Consists of (200) Company Customer , and a Questionnaire is Designed and Distributed to This Sample (200 Questionnaires are Received ). Accordingly , the Researcher has Analyzed the Data By Using Statistical Techniques and has Come into the Most Important Conclusions That are The Company has a Achieved a Good Effectiveness in its Customer Relationship Management Denoted of the Sample Answers, However, there is a Disorder in Achieving its Strategy Related to Customer.The Effectiveness of Customer Relationship Management is a Measure For Organization Success and Failure in Treating Well With its Customers and Area Developments, and the Importance of Getting into the Right Planning and Importation of Customer Relationship Management is a Sign For the Successful Organizations in the New Millennium. Balance Scorecard Represents an Integrated System to Evaluate Customer Relationship Management Effectiveness, it Consists of Financial and Infinancial Measurements Which Reflect the Results of Implementing the Activities and Processes of Customers Relationship Management and Linking them With Organization Mission and Strategy , By a number of Systems Determined According to Customer Relationship Management Objective and Mission. The Present Model Determines the Mains Success Factors to Customer Relationship Management Represented in (enhancing Customer Profitability and Loyalty , Achieving a Value For Business, Designing Effective Channels, and Constructing Data Base ), and they are Considered a Part of Customer Relationship Management Process. The Study has Come into Suggesting a Number of Recommendations, the Most Important of Them are Using the Suggestive Model to Evaluate the Effectiveness of Customer Relationship Management to the Company as it Involves a Number of Financial and Infinancial Measurement Contain a Number of Indices Contributing in Determining the Effectiveness According to Objective and Determining Results.The Application of Customer Relationship Management as the Highest Purpose of This Strategy is the Right Application and Tangable and Intangable Benefits Implementation, and the Previous Studies and Statistics Refer to a High Percentage of Failure to (CRM) Projects Because of the Wrong Vision.The Company Intention to Make Independent Managerial Unit For (CRM) , Determine its Long and Short Term Objectives and Plans Clearly to Reach these Purposes, and Achieve the Successful Application is Considered a Necessity For its Strategy.The Mobile Communication Services Sector Witness a Competition to Gain Customers and Keep the Current Customers , and That is Aim of (CRM). So, the Organizations Have to Depend on Customer Relationship Management Strategy as a Base to Get Into the Competitive Advantage Against the Current Competitors.

محددات الرشاقة الاستراتيجية وتكييفها في منظمات الاعمال : بحث ميداني في شركتي زين العراق واسياسيل للاتصالات المتنقلة == Strategic Agility Determinants And Adapted In Business Organizations / Zain And Asia Telecom As A Case Study

Author name: علا فاضل علوان الانباري
Supervisor name: سناء عبد الرحيم سعيد العبادي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: انطلاقا من اسس ومفاهيم الرشاقة الاستراتيجية والتي وضعت لمعالجة العديد من مشكلات منظمات الاعمال بوصفها الاسلوب الاستراتيجي الذي يتلائم مع جميع المستويات التنظيمية والادارية داخل الهيكل التنظيمي، يمكن ان يكون ذلك من المسوغات لصياغة المشكلة الجوهرية للبحث | Based on the foundations and concepts of strategic agility and designed to address many of the business organizations problems as a strategic approach which fits with all organizational and administrative levels within the organizational structure, it could be that of justification for the formulation of the fundamental problem of research and centered to wonder about (the possibility of the application of strategic agility in Zain Iraq Asiacell and mobile communications operating in Iraq ? Also, the main objective of the research is to test the strategic agility based on the determinants interact with each other to form a conceptual framework for strategic agility, and these determinants are Clarity of vision, Selected Strategic Targets, Core capacities , Shared responsibility ,Taking action , Empowerment , Organic Structure , Planning Strategy , Organizational learning , Information technology , Human resourse management , Organized) ) In order to achieve the objectives of the research designed questionnaire consists of (86) items to collect preliminary information from individuals research sample, has been the questionnaire distributed to a random sample of (110) of managers and officialsof the people of both companies, it was received (99) questionnaire, and in light of this data was analyzed and the use of styles Statistical adopted Likert scale as well as the five - year standard deviations, and coefficients difference , The research found to a number of statistical results was the most important is having the consistency and harmony answers and within the standard answer ranged between high and very high as well as having some of the statistical results characterized by moderation, and this indicates that both companies enjoy the existence and application of determinants research, The most important conclusions derived from research is a possibility for the application of determinants strategic agility, meaning that both companies Zain Iraq, Asiacell enjoy the application of the principles of strategic agility, it can also Tahlan be called upon them (the graceful Organization), including enjoying its efficiency or response or speed or flexibility, and so agile Organization of attributes, Moreover, the most important of what is recommended by the search companies need attention projects and entrepreneurial development in the field of display products and services for their actions and work to improve their image from the perspective of their customers are different in order to get to the case of the strategic agility and the possibility of the application of determinants.

تطوير المنتج على وفق منهجيتي الهندسة المتزامنة والحيود السداسية المرنة : بحث تطبيقي في الشركة العامة للصناعات الكهربائية == Product Development According To Methodology Concurrent Engineering And Lean Six Sigma : Applied Research In General Company For Electrical Industries

Author name: عزام عبد الوهاب عبد الكريم الصباغ
Supervisor name: غسان قاسم داود سلمان اللامي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: The product is one of the challenges faced by companies developing, With growing competition has become the introduction of new products and the ability to develop and increase the quality consistently a major reason for the success of companies and this is what drives these companies to develop and employ different methodologies and software in one or more aspects of the development and design of the product and the process and these methodologies : Concurrent engineering , Six Sigma ,and Lean System.Despite the widespread use of these methodologies in the design and development in the industrial and service companies, it has noted researcher and through review of the literature as focused on product development using one or two of those methodologies found no study or research dealt with the subject of product development according to methodology concurrent engineering and Lean Six Sigma (Integration methodology diffraction Six Sigma and Lean system), and from this standpoint, the problem of the study identified as the following : What reflection of product development according to the integration methodology concurrent engineering and Lean Six Sigma to increase access to the market faster, reduce development costs, reduce the standard damage ratios, reduce defects. This research represents a cognitive process and attempts to activate and apply the proposed approach to product development and the integration of concurrent engineering tools (design for manufacturing, design for assembly and design for excellence) with Lean Six Sigma and applicability of the proposed framework in the Iraqi business environment.This research was conducted at the General Company for Electrical Industries adopted a product (Water cooling device Salsabil three taps) as a sample to search. Especially since the company surveyed suffer from the reluctance of customers to buy the product sample. Researcher adopted the design cycle (define, measure, analyze, design and verify) as a methodology for the collection of concurrent engineering tools and Lean Six Sigma in the development and design of the product and used so multiple techniques (Pareto chart, scheme of cause and effect and the dissemination of job quality) in addition to the use of statistical methods and percentages.The research found a set of conclusions, including the existence of significant differences in time develop process and the time of arrival of the product developer to the market, the process that the use of concurrent engineering is where the Lean Six Sigma, the process, which do not use those methodologies, as recommended research into the the use of the design cycle (DMADV ) in product development because it provides a roadmap to get to the best development and design.

استراتيجية القدرة المميزة المصرفية واثرها في الاداء المصرفي : دراسة تطبيقية في مصرف الرافدين والرشيد == Distinctive Capability Based Strategy & Its Influence In Bank Performance - An Empirical Study In Al - Rafidian & Al - Rasheed Banks

Author name: عروبة رشيد علي البدران
Supervisor name: مسلم علاوي شبلي السعد
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Basrah
First pages:
Abstract: This Study aims at investigating the possibility of applying the strategy of the competitive advantage , that is based on the capabilities ( Distinctive Capability based Strategy), in Iraqi commercial banks.It also aims at measuring the performance of those banks by financial measuers & at testing how far the above - mentioned bank strategy affects the level of bank strategic financial performance.The investigation is carried out in the Iraqi banking sector;namely the tow governmental banks of Al - Rafedain & Al - Rasheed. The sample comprises 83 managers of the frist & second administrative levels.The study is built on eight hypotheses which were all tested in the banks under study.A questionnaire was used to collect data for each of the two measures.The frist questionnaire was directed to collect data to measure the components of the bank strategy i.e external banking environment , banking resources & internal banking operations ,The second is directed to collect data to measure the banking performance i.e level of financial performance & level of banking services.The questionnaire was supplemented by the method of analyzing the quantitative data that were taken from the banking archives & the fiscal accounts of the years 2000 - 2001 & 2002.The study arrives at some conclusions;the most important among which are the following : 1. The possibility of observing the impact of external environment & banking resources on the internal operations in the bank cannot be achieved ; only through identifying & analyzing the internal elements of the bank i.e bank resources , bank capabilities , bank operations , operational efficiency & activities of researching & development these elements constitute the based of the internal components of the banking strategy.2. The level of impact of the dimensions or components of banking strategy , i.e external environment , banking resources & internal operations , is different from one variable of the banking performance to the other because of the difference in the nature of each dimension in its relation to the three variables of performance. The study also introduced some recommendations related to the variables of the study which is the most important was suggested model for the (Distinctive Capability based Strategy) for the Iraqi Banks under Study, in addition to suggestions for further future researching

امكانية تطبيق نظام المراجعة الادارية : دراسة ميدانية في الشركات العامة للصناعات الكيمياوية في محافظة البصرة == Ability To Applicate The Managerial Review System A Field Study In The General Companies of Chemical Industries In Governorate of Basrah

Author name: عبد الرحمن عبد الله عبد الرحمن
Supervisor name: مسلم علاوي شبلي السعد
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Basrah
First pages:
Abstract: This study aims to shed light on the extent of ability to applicate the managerial review system, and it has performed on manager in the general companies of chemical industries in the governorate of basrah. The study built on several theories, the most important one : using the organized managerial review system in the companies' which are studied to improve there performance. The conclusion from this study is : limited knowlgement of the companies administration (which are studied) to obvious official system of the total managerial `review

عوامل النجاح الحرجة واثرها في الاداء الاستراتيجي بمنظور ادارة الجودة الشاملة : دراسة تحليلية لاراء عينة في قطاع الصناعة المصرفية الخاص في العراق == The Effect of Critical Success Factors On Strategic Performance From The Perspective of Total Quality Management Philosophy Analytical Study In The Private Banking Services Industry In Iraq

Author name: عبد السلام ابراهيم عبيد
Supervisor name: زكريا مطلك خضر الدوري
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: شهدت السنوات الاخيرة نموا دراماتيكيا في صناعة الخدمات وتحديدا صناعة الخدمات المصرفية، في ظل تحولات جذرية متسارعة لعصر الاقتصاديات الافتراضية اذ تتراجع مزايا الكلفة وندرة الموارد امام الابداع والتفوق والتمايز. وتعد الصناعة المصرفية مفتاح التحول الى اقتصا | Recent years have witnessed a dramatic development in services industry specifically the banking services industry under the a aspices of accelerated radical changes of the virtual economics age. In this age the cost advantages and the scarcity of resources retreat against innovation, superiority and distinction. The banking industry is considered the key of transformation to the knowledge economics. It is facing, as other sectors of economy, many competitive challenges, chief among which may be the total liberation of the bank financial services, results of the information revolution, the attempts to globilize economics in away leads to remove boundaries, the overlap of interests and the competitive conflict. Establishing on what has been mentioned and due to the strategic role played by private sector banks through in the activation of the movement of investment and development in Iraq and because of the restricted areas of competition according to the scale economics, the study aimed at adapting the philosophy of (TQM) of the private banking services sector after the unique successes achieved by many world banks through implying philosophy as a competive weapon and a profit strategy and continuity in business environment.The study aims at treating the philosophy of (TQM) through a strategic perspective which accomplishes integrity among the frameworks and the operational requirements and the strategic content of philosophy as a strategy for superiority and pioneering in market beginning from the strategic analysis for the (CSF) relating to the dimensions of industry environment and the factors relating the strategic capabilities as forces of impediment or support to carry out the priorities of continuous improvement in the quality of services and the banking operations concerning design, application and performance. It eventually analyse the effect of (TQM) philosophy priorities on improving the strategic performance industry in connection with its competitive, operational and financial dimensions.This study adopted conceptual and objective criteria to collect data; the objective criteria have been devoted to study the indicators of the strategic performance, whereas the conceptual criteria included two questionnaire tools, the first of them was prepared for managers according to dicimal meter and the second for customers according to the five sides likert meter. The two tools have been prepared in the light of former studies, and then distributed to all bank’s managers and some branch banks managers. The customers questionnaire tools were distributed to a random specimen out of the industry bans customers from August through November - 2002. The data were analyzed descriptively where the linking hypotheses were tested by Spearman Rank Correlation method and the effect hypothesis were examined by simple - stepwise multiple Regression methods - virtually Kruskal wallis test was employed to verify discrepancies and differences among the independent and dependent variables the study includes seven chapters , the first one deals with methodology. The second , third and fourth chapters are devoted to discuss frameworks and theoretical information of the (TQM) philosophy. But , the fifth , sixth and the seventh chapters explicate the applied aspect of the study as well as the data analysis results. The study results have proves that there are real gaps in the accomplishment of the (TQM) priorities in banking operations and sevices , chief among which were the virtual performance of the banking services in view of industry for the realized quality of service from the customer’s point of view , then other two subsequent gaps were the gap of to be correspondent with and the design gap relating their used dimensions in the study. The results also showed the achievement of several study hypotheses or the acceptance of null , hypotheses concerning the connection and influence of the (CSF) which relate the industry environment dimensions with the priorities of (TQM) represented in the constant improvement of the correspondence quality by the significance of assurance and empathy dimensions , and virtually the continuous development of the virtual performance quality and the banking operations. The bargaining force factors of buyers and the density of present and expected competition are the most supporting factors to the industry responsiveness to the Priorities of the continuous improvement. Moreover many (CSF) which relate the strategic abilities achieved a virtual responsiveness to the priorities of the continuous improvement , chief among which were the human , technical , operational and Knowledge abilities. The results showed that the (TQM) philosophy had achieved an essential supports to the strategic performance of the industry , this fact has appeared clearly in the field of competitive performance represented in improving the customers’ satisfaction and improving the competitive position of industry and the operational and financially performance. The study has arrived to some recommendations the most important of them are : it is necessary that the private sector banks adopt the (TQM) as a strategy of survival and profit in market through practical and studied plans and programs to raise the level of the quality of bank services and operations. it also aims at seriously decreasing the quality gaps if it was to confront the forthcoming competitive challenges in the iraqi market starting from increasing the operations of the strategic analysis to the industry environment , the competitors trends , developing the information concerning the customers and his expectations and then translating these expectations accurately in characteristics and criteria of the banking performance. Moreover , the development of the marketing , conceptual and technical abilities is considered through increasing the interacting marketing programs , diversifying the marketing bland , employing advanced methods in communications and exchanging information. Finally , it is necessary to think about building strategic fusion’s or alliances among the industry banks to promote promote their competitive power in adopting the option of superiority through the quality of the banking services and operations.

التعلم المنظمي واثره في نجاح المنظمات : دراسة ميدانية في شركات وزارة الاعمار والاسكان في العراق

Author name: عبد الستار ابراهيم دهام
Supervisor name: صلاح الدين عواد كريم الكبيسي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: شهد العالم تقدما كبيرا وقفزات نوعية في مجالات الاعمال ولا سيما في مجال اعمال البنى التحتية كالمباني والاسكان والطرق والجسور في ظل تحولات جذرية ومتسارعة لاساليب العمل والادارة في الشركات المختصة بتلك المجالات من خلال تبني وتفعيل التعلم المنظمي بوصفه عملية

دور استراتيجية المزيج التسويقي في تحقيق الميزة التنافسية : دراسة ميدانية في عينة من المصارف الحكومية والاهلية في محافظة البصرة == The Role of Marketing Mix Strategy To Achieve Competitive Advantage A Field Study In A Specimen From Governmental And Private Banks In Basrah

Author name: عباس عبد الحميد عبد العباس علي العتيبي
Supervisor name: عبد الرضا فرج بدراوي الخماس
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

عمليات ادارة المعرفة واثرها في تعزيز الاداء الاستراتيجي : دراسة تحليلية في مجموعة مستشفيات مختارة في محافظة صلاح الدين == Knowledge Management Processes And The Impact In Consolidation Strategic Performance Analytical Study In Selected Hospitals In The Province of Salaheddin

Author name: عامر علي حمد الناصري
Supervisor name: فائق مشعل قدوري العبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Salahaddin
First pages:
Abstract: تناولت الدراسة الحالية تحليل عمليات ادارة المعرفة واثرها في تعزيز الاداء الاستراتيجي.في عمليات ادارة المعرفة ما يشير الى اليات تحمل معها الافاق النظرية والممكنات التطبيقية لمدخل تحسين الاداء الاستراتيجي للمنظمات الصحية، ولندرة الدراسات التي تناولت عملي | The present study deals with the analysis of the impact of knowledge management processes in the strategic performance ; an analytical study in the health sector of salahaldin , it tries to show a new theoretical framework for the most prominent works introduced by thinkers intellectual and writers in what concerns the alternative of the study as well as the implicational framework for the views of the sample within the society community of the study.In knowledge management processes , there is something that indicates to the automatics that carry with them same of the theoretical horizons and implicational abilities to the part of improving the strategic performance to the healthy systems. because of the scarcity of the studies that tackle knowledge management processes and health performance , we attempt and apply them in the Iraq environment.The researcher tries to cover through his present study , there tow alternatives through a thorough framework in the attempt to study the relativity connectivity and the influence between them , through the answers of the following questions inquiries ; 1 - Does this domain have an idea of knowledge management , its processes ? what are these processes in these hospital ?2 - Is there any clear imagination in the researched health administrations in the sample of the study abut the strategic management performance in the domain of health ?3 - Do knowledge management processes contribute to support the levels of strategic performance in the researched hospitals ?4 - What is the levels of the alternatives of the study represented by knowledge management processes and strategic performance in the researched hospitals ?5 - Is there a connectivity relation and influence with a semantic sense between the alternatives of the study ?Having answered to all these questions , above , hypothetical sample has been put which depicts the nature of the connectivity relation as well as the influence between the knowledge management processes (diagnosis knowledge, generation knowledge, Storage of knowledge, Distribution Knowledge, Application Knowledge) , and strategic performance (Customer satisfaction , the efficiency of internal processes, learning and growth, innovation, developing the environmental health). three main essential hypotheses are resulted. Each one of them includes a group of subsidiary hypotheses. all of them are tested through using a number of statistical means to the data that have been collected from the personals interviews and the interrogation from that are distributed on the sample of the study in the researched hospitals. the present study reaches finally to certain conclusions. the most important of them are ;1 - there is a connectivity relation between the knowledge management processes an strategic performance.2 - there is semantic influence to knowledge management processes an strategic performance.3 - the influence of knowledge management processes differs by semantic dimension in strategic performance.the study finishes with a group of conclusions of the researched organizations as well as introduced suggestions for future researches in knowledge management processes and strategic performance

العوامل المؤثرة في الروح المعنوية للملاك التمريضي وانعكاسها في بناء الالتزام التنظيمي : بحث استطلاعي في مستشفى كركوك العام == Factors Affectinc The Morale of The Nursing Staff And Ther Reflection In Buiding Organization Commitment Exploratory Research In Kirkuk Hospital

Author name: عالية غريب سليمان القصاب
Supervisor name: صبيحة قاسم هاشم الاعرجي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: هدف البحث الى تناول علاقة بين العوامل المؤثرة ( المادية , النفسية , المنظمية ) والروح المعنوية وتاثيرها بالالتزام التنظيمي للملاك التمريضي في اطار شمولي لبناء اطار فكري واستطلاعي لتحديد علاقة الارتباط والتاثير بينهم. وتم معالجة مشكلة مفادها ان الباحثة لا | The main goal behind this research is to find of the relation ship between ther physical, psychological ,organizational.factors and between worde impact of the organizational nursing staff intellectual and reconnaissance frame work to determine the link between them and between the relationship effect Auother purpose behind this research Is to solve the problem that the researcher noticed negative signs, for example ( frequent absences ,frequent quarreling with. Colleagues the resignation the slowdown work ,stop working disobey orders …etc) to the nursing staff in Kirkuk general hospital ,whish hari along impact on this in turn will impact on the efficiency and effectiveness of the organization and fail to achieve its goals.To achieve the objectives of research and test validity of assumption were used(90)questionnaire to form a nursing staffs. which accounted for the research sample ,as the research community numbering as many as (650) nursing staff a Kirkuk general hospital The use of a number of statistical methods for the analysis and testing of hypotheses and research found a group of the most important results : 1 - An association and effect relationship between(psychological &organization factor in morale , except physical factors )2 - An association and effect relationship between(psychological & organization( organizational commitment factor in morale ,except physical factors )3 - A correlation ship between the morale and the impact of factors effecting the morale organizational commitment.Fined the used to measure the morale of the nursing staff as well as investment organizational commitment and adopted by the capable hospital to achieve ats goal and policy for health organizations and the hard working by the hospital administration to career development and odoptio of the principle of distrtibutive justice and the interest of the principle particiption in the work to see the nursing staff programs and ploys to get the achievement of the hospital and increase the wages bonuses for the nursing staff the suit their work and suits the nursing staff development in & external academical of behavioral Missions..

دور ادارة الاداء في تحقيق النجاح المنظمي : بحث تحليلي في الشركة العامة للصناعات القطنية == The Role of Performance Management In Achieving Organizational Success Analytical Research In The General Company of Cotton Industries

Author name: صفا محمد ابراهيم شهاب
Supervisor name: فاضل حمد سلمان القيسي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: عانت الشركات والمؤسسات الصناعية العراقية خلال السنوات الماضية من تراجع في اداءها وبصورة واضحة من ما ادى الى تراجع في مستويات نجاحها, وباعتبار الاداء مؤشر رئيسي يعبر عن نجاح تلك الشركات والمؤسسات ومنها الشركة العامة للصناعات القطنية بغداد_ الكاظمية, لذا جا | The Iraqi companies and industrial institutions have suffered during the last years of decline in performance clearly which led to a decline in the levels of success. As the performance is a key main indicator reflects the success of these companies and institutions, including the General Company for Cotton Industries Baghdad_ Al - Kadhimiya. The idea of this research is the basis of the role exercised by the dimensions of performance management (Performance Planning - performance evaluation - improve the performance and development - feedback - Review and Performance Monitor) In order to achieve the success Organizational Is through the (strategic vision - the operational activity - development of the company - selection of personnel - the company's culture - Leadership and Management - Personal Development - Assessment and Review) And research aims to identify the extent of the responsibility of performance management in achieving success Organizational through main hypotheses branched out by the sub - hypotheses to knowing out the relationship between research and impact variables through the use of a number of statistical methods.. And researcher used Purposive sample style and personal interviews and field homeliness and to questionnaire a tool for measuring and data on the sample in the collection of the practical side. And so to answer questions on the problem of research. And it may be distributed to the 66 members of their (Director - assistant Director) and have been relying on the program (spss) statistical and some statistical measures such as the arithmetic mean. standard deviation, The coefficient of variation, Simple deviation coefficient, as well as leveraged subjected to sincerity and stability to ensure the validity of statistical result have also been relying on researches and studies concerning the researches in the theoretical side.And in the light of the statistical results Find reach a number of conclusions was the most important of a correlation relationship and the impact of significant differences between the performance management and success Organizational addition to a set of recommendations by the researcher believes that it may contribute to addressing some of the problems and constraints faced by the company surveyed, The most important was the need to build a system of the performance management in the company and work on its success because it contributes to the improvement and development of performance And provide real information about staff performance Besides that performance management is a continuous and integrated process contribute significantly in achieving company objectives in the present time and the future and reach success and to provide efficient and effective human resource.

انعكاس راس المال النفسي الايجابي في تطوير السلوك الابداعي للعاملين بتوسيط دافع الانجاز بحث ميداني في عينة من تشكيلات وزارة الاعمار والاسكان == Reflection of Positive Psychological Capital In Development An Innovation Behavior Employee’s By Mediation The Achievement Motive Field Research In A Sample of The Formations And The Ministry of Construction And Housing

Author name: صفا عبد الجبار مهدي الشماع
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
Key words:
  • راس المال النفسي الايجابي
  • دافع الانجاز، السلوك الابداعي
First pages:
Abstract: يهدف البحث الحالي الى تحديد دور راس المال النفسي الايجابي في تطوير السلوك الابداعي بتوسيط دافع الانجاز، وكذلك تشخيص وتفسير طبيعة هذه المتغيرات وابعادها، ولقد اختبر هذا البحث في شركات تابعة لوزارة الاعمار والاسكان العراقية في بغداد، وطبق البحث على عينة مكو | The research aims to determining role of positive psychological capital in the development of the employee’s innovative behavior. As well as the diagnosis and interpretation of the nature of these variables and dimensions, I have tested the search in the some companies the Ministry of Construction and housing, with total sample of (190) managers of departments and division. The questionnaire used as a major tool to collecting the data and information as well as conducting personal interviews in order to get some corporate data.The Research aimed to test a number of hypotheses concerning the correlation and impact, relations between the variables and the dimensions and test the significant differences between the companies. The research problem is represented by many questions; the most distinguished one is what is the level of awareness of the research sample to positive psychological capital, achievement motive, and innovation behavior? What are the nature of the correlation and impact, relations between these variables? Is positive psychological capital increasing impact in the development of innovative behavior through the mediation of achievement motive?The research concluded a set of conclusions the most important the positive acceptance of the sample individuals towards positive psychological capital variable through their conscious of Self - efficacy and characterized by the spirit of optimism and hope, and possessing sufficient Resilience and the ability to keep up with reality and adaptation. As well as the interest in strengthening the innovative capacities in order to bring about necessary developments for the conduct of business in the projects that belong to the surveyed companies. The main recommendation was the need for the companies to take advantage of the positive psychological capital Based on a focus on mental health characteristics of employees in the surveyed companies, which contribute in the development of innovative behavio

تقييم استراتيجية اختيار العاملين وانعكاسها على تعزيز راس المال البشري : بحث ميداني مقارن بين جامعة بغداد وجامعة كربلاء == Evaluating The Selection of Employee'S Strategy And There Reflection To Enhance Human Capital Comparative Research Between The University of Baghdad And The University of Karbala

Author name: شيماء رياض خليفة
Supervisor name: ناظم جواد عبد سلمان الزيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف هذا البحث الى تقييم استراتيجية اختيار العاملين بابعادها (تقييم معايير استراتيجية اختيار العاملين, تقييم اجراءات استراتيجية اختيار العاملين, تقييم كفاءة القائمين على استراتيجية اختيار العاملين ) وانعكاسها على تعزيز راس المال البشري (تعزيز المعرفة, تع | This research aims to evaluate the selection of employee's to dimensionsstrategy (evaluate selection employee's strategy criteria, evaluateselection of employee's strategic Procedures, evaluate the efficiency ofthose in charge of the selection of employees) and its impacts on theEnhance of human capital (Enhance knowledge, Enhance skills,Enhance abilities) in a sample of professors (Deans and assistants andheads of departments) in (Baghdad University, and the University ofKarbala) as total sample size (99), which represent 50% of the totalcommunity to look deep (199) were distributed at (116 BaghdadUniversity ,83 in Karbala University.Has been used in the light of the objectives of the research descriptiveanalytical method, it has been a resolution tool key for data collection aswell as a personal interview, and using a number of statistical methodsfrequency distribution, and the arithmetic mean, percentages, to describethe research sample answers. Standard deviation to measure the absolutedispersion values Answers to the middle of the arithmetic.The coefficient of variation to measure the relative dispersion of thevalues of the answers to the middle of the arithmetic. The correlationcoefficient (Pearson) to measure the type and degree of the relationshipbetween research variables. The method of multiple regression analysis totest the impact of a number of variables. The Cronbach's alpha to test thevalidity and reliability. and test (ANOVA) to determine the differences inthe samples answers about the search variables. Global and assertiveanalysis and structural equation modeling SEM.The researcher reach a set of results the most important of a correlationrelationship is a direct and positive impact of the strategy selection ofprofessionals in the promotion of human capital in Iraqi universitiessurveyed came out Find the finding of a key is that the selection ofprofessionals Iraqi universities surveyed strategy evaluation (BaghdadUniversity, the University of Karbala) Good in all its dimensions(evaluate selection employee's strategy criteria, evaluate selection ofemployee's strategic Procedures, evaluate the efficiency of those incharge of the selection of employees) and they pay good attention to thepromotion of human capital.

اختيار الموقع والترتيب الداخلي باستخدام عملية التحليل الهرمي ونظرية صفوف الانتظار : دراسة تطبيقية في عينة من محطات تعبئة الوقود في شركة توزيع المنتجات النفطية في بغداد == Selecting Location And Layout Using The Analytical Hierarchy Process And Queuing Theory Applied Study of Sample of Fuel Stations At The Oil Products Distribution Company / Baghdad

Author name: شفاء بلاسم حسن الربيعي
Supervisor name: صباح مجيد سعيد النجار
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
Key words:
  • المنظمة الخدمية
  • الموقع
  • الترتيب الداخلي
  • عملية التحليل الهرمي
  • نظرية صفوف الانتظار
  • المحاكاة
  • محطات تعبئة الوقود
First pages:
Abstract: تسعى المنظمات الخدمية الى تحقيق ميزة تنافسية من خلال اختيار مواقعها بالقرب من الزبائن بهدف تسليم الخدمات بوقت قصير وزيادة عوائدها وحصتها السوقية وتصمم ترتيبها الداخلي بالشكل الذي يمكن من تسهيل تدفق الزبائن والعاملين والموارد والمعلومات بهدف تقليل صفوف واو | Service organizations select locations in a proximity to customers to deliver services quickly, and, meanwhile, increases their revenues and market share. The layout of such organizations should facilitate the flow of customers, employees, materials, and information, to prevent the creation of waiting lines and unwarranted waiting times. The survival of service organizations is hinged, to a great degree, on the right location and layout of such organizations; hence such decisions are conceived strategic in nature. The ongoing researches are still seeking to find scientific methods to help decision makers, in making decisions about the location and layout. This research studies the problem of selecting the location of fuel stations in oil products Distribution Company, and how to prioritize the location, as this decision is still facing the obstacles of complicated procedures and assumptions of decision makers. Furthermore dealing with the decision criteria as same importance without being subjected to the degree of influence of each on the decision. Concerning the arrangement of the fuel stations, they are arranged in a way that does not match with the assumptions of any queuing models, which require one server in each service channel and its reflection on the increase of waiting line and waiting time, which complicate the crisis. The study aims to design an integrated frame work for selecting the fuel stations location and arrange approvals for construction by applying analytic hierarchy process (AHP) on a sample of the stations that received the approval of construction in the company since 2008, using Criteria (ground, environment, social, engineering, legal, and services). Also, the queuing theory and simulation are used to study the proposed layout design for the fuel pumps according to queuing model M/M/s. Also, there was estimation for the performance standards to the proposed layout (number of cars on waiting, number of cars in service, number of cars in the system. filling quantity, filling time, waiting time, total time in the system, idle time) and comparing it with the actual performance standards for sample of fuel stations. The operating of the simulation models is based on a number of assumptions that reflect the actual reality together with the queuing theory. This study is important because its knowledge contribution of with service systems in general and the fuel stations in particular. Also the study provide objective solutions to the company by shortening the procedures and the time it takes to select the location and layout design in a way that achieve optimal investment in station space and reduce the waiting line, waiting time and idle time. Thus, this study is an attempt in Iraqi services environment through coincidence between the strategic decisions of operations management in one study. The study proved the efficiency of AHP and its ability to shortening time and efforts required to make decision of selecting stations location and arrange construction issue approvals, depending on set of criteria that have been identified in this study. Also, the simulation results confirmed the proposed layout performance standards exceed the actual layout performance standards. Finally, the study recommended the need to adopt AHP in selecting the location and granting approvals for construction of stations according to multiple criteria, and to adopt the proposed layout according to the queuing theory in designing layout of the fuel stations

العلاقـــة بيـــن استراتيجيات ادارة المعرفة ودورة حياة المنظمة واثرها في الاداء المنظمي : دراسة تشخيصية تحليلية في عينة من الشركات الصناعية العراقية == The Relation Between Knowledge Management Strategies And Organization Life Cycle And Its Affection of Organization Performance Diagnostic & Analytic Study In Sample of Iraqi Industrial Companies

Author name: شذى عبود شاكر
Supervisor name: انتصار عباس حمادي الدليمي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: العلاقة بين استراتيجيات ادارة المعرفة ودورة حياة المنظمة واثرها في الاداء المنظمي تجاذبت هـذه الدراسة ثلاثـة متغيـرات هـي : استراتيجيات ادارة المعرفة والممثلة بـ( استراتيجية الايجاد واستراتيجية المشاركة واستراتيجية الاستثمار ) ودورة حياة المنظمة المتمثلة | The relation between knowledge administration strategies and its role in organization life cycle and its affection organization performance.Three variables attracted this study : Knowledge administration strategies represented b y (finding strategies, participating strategy and investment strategy) and organization circle represented by (Birth, development, maturity stages and organization performance which occupied wide range of the researcher thinking because of the lack in contemporary studies which deals with this blend of critical variables specially that include the relation between knowledge administration relation and organization life circle. This study aims to examine and analyse collaboration relations and affection among previous variables. Thus it introduce hypothetical drawing to explain possible relations among main variables and the affection on organization performance and companies business results which the following hypothesis.H1 : It is expected to be on the importance of study variables between (middle importance) and (important).H2 : No moral relations of collaboration between (knowledge administration strategies on organization cycle life).H3 : No moral collaboration relations between (knowledge administration strategies and organization life cycles and organization performance).H4 : No moral affection relation between (knowledge administration strategies and organization life).H5 : No moral affection relation between knowledge administration strategies and organization cycle life) and organization performance.The study in all data depended on questionnaire and documents and companies records (research sample). Iraqi industrial sector was examined as a filed to make filed aspects as it took a random of (75) manager in three industrial companies.This study results support it hypothesis where it that companies that the companies which was in entering stage was directed to finding strategies. The company in development stage was directed to participating and companies in maturity were directed to investment. The series is in introduces study contents on four researches. First for the study curriculum and some previous study. Second research about theoretical frames. Third research about examine and analyze study hypothesis. Fourth research about the most important conclusions, recommendations and suggestions.The study introduces several conclusions, and recommendations, which emphasize on necessity of harmony mechanism between knowledge administration strategy and stage of organization life cycle which support in understand organizations nature. Also the study emphasizes on the importance of study concept of organization life cycle which support to understand nature of organization constitution and its surviving and the affection on organization performance.

العلاقة بين هيكل راس المال ومقسوم الارباح واثرهما في لا تماثل المعلومات : دراسة تحليلية == The Relationship Between Capital Structure & Dividend & Theirs Impacts On The Asymmetric Information An Analytical Study

Author name: شذى عبد الحسين جبر علي الزبيدي
Supervisor name: عبد الرضا شفيق خليل البصري
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
Key words:
  • : نظرية الالتقاط
  • الهرمية في التمويل
  • التغير بالمقسوم، لا تماثل المعلومات
  • الاختيار المعاكس
  • العوائد غير الاعتيادية
  • نظرية الاشارة
First pages:
Abstract: هدفت الدراسة الى تحليل واختبار العلاقة بين قرارات هيكل راس المال وقرارات مقسوم الارباح وتحديد فيما كانت قرارات هيكل راس المال ومقسوم الارباح المتخذة في ضوء الميزة المعلوماتية للادارة تحقق عوائد غير اعتيادية لا يمكن ان يحققها المستثمرون في السوق، وعينة ال | This study aims to analyze and test the relationship between capital structure decisions and dividend decisions besides determining whether the decisions of capital structure and dividend that are taken according to the information merit for management achieve the unusual returns in which are not possible to be achieved by investors in the market., The Sample 15 electronic companies that made indicator (S&P(500)) in New York Stock market at the period (1998 - 2007)the study used quantities measurement to measure dependent variables The pecking order theory has been chosen in funding capital structure because it runs from exactions of asymmetric information theory, besides it works good in case of the asymmetric information rise between management and investors, on contrary, the companies do not follow pecking order when it goes down, also the change in dividend was used because the change in the dividend rates gives sign to investors about asymmetric information besides the importance of dividend decisions in determining capital structure , and abnormal returns for independent variable (Asymmetric Information) The study reached to the following most important conclusions : 1. The depression of dividend rates in the companies due to the existence of investment chances needs fund and improving its cash.2. The companies do not apply pecking in financing their capitals, and the results of asymmetric information analysis came congruent. The results confirmed the depression in asymmetric information between management and investors. almost companies didn’t make abnormal returns , on contrary the expected return excess the actual return.

تصميم الخدمة الصحية باستخدام اداة نشر وظيفة الجودة : دراسة مقارنة في دائرة مدينة الطب == Designing The Health Service By Using QFD Tool : A Comparative Study In The Department of Medical City

Author name: سهى جمال مولود البرزنجي
Supervisor name: غسان قاسم داود سلمان اللامي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تعد اداة نشر وظيفة الجودة احدى اهم ادوات الجودة المعاصرة، لما لها من اهمية كبيرة في التركيز على الزبون. وتهتم هذه الدراسة بالتطبيق المتقدم لهذه الاداة، والذي يستند الى التقييم التفصيلي للمستلزمات الرئيسة للمرضى بغية تحديد المتطلبات الفنية التي تحتاج الى ا | his publishing tool function quality one of the most important of Contemporary quality tools, because of its great importance to focus on the customer. Interested in this study, the application developed for this tool, which is based on a detailed assessment of the requirements key to patients in order to determine the technical requirements that need to pay greater attentionduring the process of designing the service and development, and from this point of view, the study sought to devote attention to application of advanced function deployment Quality (QFD) in the process of the design of public health care service.Have been identified basic requirements of the patients admitted to the hospitals surveyed (Specialized Surgeries and educational Baghdad hospital) belonging to the Department of Medical City in Baghdad, and technical requirements through personal interviews of patients have fallen asleep and doctors of various specializations, as well as checklists prepared for this purpose for the collection and analysis of information and data necessary for the application of this tool, in order to assess the degree of availability in each hospital versus Researched information on her rival at the hospital (private alrahebat hospital). Based on the results of the analysis checklists prepared an important tool for the purposes of this study was completed to determine the relationship between the requirements of the patient and the technical requirements (medical and therapeutic) within the matrices used to build the house of quality, and the results showed that the order of precedence of the technical requirements that need greater attention from the hospital to meet the needs (requirements patient) the most important, and then publish and find the best application for matrices houses all subsequent quality. The study publishing tool function quality (QFD) as an entrance that directs the attention of the hospital towards the design of an efficient service, as it was designed to measure service for hospitals and respondents compared to cases before the application (QFD) and beyond.The study summarized, among other conclusions, the most important superiority clear to educational Baghdad hospital, compared hospital Specialized Surgeries in the possibility of applying the publishing tool and job quality in terms of meeting the requirements of the patient, as well as the availability of supplies and technical aspects of the two hospitals mentioned, the weakness of the precise requirements of the patient is the reason that lies about the lack of match even if the relative between the patient and the hospitals surveyed , and has views of the hospital competitor (private alrahebat hospital) to meet the requirements of the patient than hospitals respondents indicating the superiority of quality at (private hospital), and concluded with several recommendations, among them work on the adoption application tools that will contribute to the improve the quality of health services, especially (QFD) tool, and the need to prepare practical measures just over, according to a blogger in the chart procedural of the current study, and the adoption of plans to improve the quality of medical and health services provided in hospitals in the Department of Medical City and to meet the needs of patients and the way that exceeds those provided by private hospitals.

دور ممارسات ادارة الموارد البشرية في المهارات الادراكية : بحث استطلاعي لاراء عينة من العاملين في وزارة العلوم والتكنلوجيا == The Role of Human Resource Management Practices In Cognitive Skills

Author name: سناريا عبد الله محمود
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: لغرض من هذا البحث تسليط الضوء على دور ممارسات ادارة الموارد البشرية والمهارات الادراكية , وكان مجتمع البحث من الادارة العليا والادارة الوسطى (المدراء العامون ومدراء الاقسام ومدراء الشعب), وطبق البحث على عينة مكونة من 78 فردا من العاملين في ديوان وزارة ال | The purpose of this research shed light on the role of human resource management practices and cognitive skills , and the research community of top management and middle management ( general managers and directors of departments and heads of the people ) , and applied research on a sample of 78 members of staff in the Office of the Ministry of Science and Technology and the legal department and administrative , and was a research variables are human resource management practices dimensions ( selection , training and development and performance assessment ) and cognitive skills dimensions ( listening and communication , labor and motor and behavioral skills and social ) , and was relying on the resolution as an essential tool for the collection of data and information has been to rely on statistical methods , including ( correlation coefficient , the arithmetic mean , regression coefficient , the standard deviation ) in order to test the standards and determine the level of availability of the dimensions of the research variables in the light of the answers to the sample and determine the relative importance , and also adopted the ( correlation matrix , and multiple regression analysis ) to test the validity of the existence of liaison relationships and the impact of the research variables.Among the important conclusions , experts and officials of the ministry of human resources in the surveyed have a moderate level of ability and knowledge of the work the ministry in which they work. In other words, they do not have knowledge of the entire business model ministry or organizational structure or strategy by the ministry and the consequent knowledge and perhaps this deficiency in the ability level of knowledge of the business due to the limited role which give companies the surveyed experts and officials, human resources, which may be limited in most of its aspects on operational issues.And included the most important recommendations is definitely on the managers in the ministry researched to benefit from staff with experience , skill and knowledge accumulated who are within the age groups advanced, taking their opinions and suggestions in decision - making and the development of plans , and this does not mean the exclusion of employees who are within the age groups less because of the efficiencies and also to avoid the collapse of the character of confidence and loyalty and a sense of belonging to the ministry , it must also listen to such groups.

تصميم نظام تقويم الاداء الاستراتيجي للجامعات باعتماد تقنية بطاقة الدرجات المتوازنة : دراسة تطبيقية في جامعة بغداد

Author name: سناء عبد الرحيم سعيد
Supervisor name: سعد علي حمود عباس العنزي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
Key words:
  • الاداء الاستراتيجي، مقاييس الاداء
  • ادارة الاداء الاستراتيجي
  • مقاييس الاداء الاستراتيجي
  • تقويم الاداء الاستراتيجي
  • بطاقة الدرجات المتوازنة
  • عوامل النجاح الحاسمة
  • مؤشرات الاداء الرئيسة، النتائج
  • جودة العملية التعليمية
  • جودة الخدمات الساندة
  • التعلم
First pages:
Abstract: يهدف هذا البحـث الى تصميم ومكننة نظام متطـور لتقويـم الاداء الاستراتيجـي للجامعات العـراقيــة، باعتماد تقنية جديدة هي " بطاقة الدرجات المتوازنة " من خلال دراسة وتشخيص معالـم النظام القائم حاليا، وتحديد نقاط قوته وضعفه، فضلا عن تصميم ومكننة نظام معلومات | This research aims to design and mechanize a developed system for evaluating the strategic performance of Iraqi universities depending on a new technology named " The Balanced Scorecard ". We study and diagnose the present system and determine its strengths and weaknesses, in addition to that we design and mechanize information system capable of providing data of the desired features, through it, we can achieve the evaluation process in term of the proposed system. The research has depended on two styles : case study and empirical study to reach the desired results, and it didn’t only study what is in hand, diagnose the weaknesses in present system, and treat them by the proposed system, but further it applied the proposed system on a sample of Iraqi universities, university of Baghdad; and various interviews were made with the managers responsible for performance evaluation in the Scientific Supervision & Evaluation Apparatus / Performance Evaluation department in Ministry of Higher Education & Scientific Research, other interviews were made with the instructors in various colleges continuously, and there were field visits the researcher made to the Ministry & Baghdad university and some colleges to know work details and to get the data. of the field study, it was clear that the Education Ministry was in need for a comprehensive system for evaluating its universities & colleges performance as the present system suffers weaknesses representing in : some of its indicators were unsuitable because they couldn’t reflect the universities performance accurately, there were a shortage in determining the system weights and failure in determining the critical success factors that contribute in distinguishing the universities, and the system lacked the descriptive indicators that make university costumers take part in evaluation process, Moreover, the system lacked financial indicators that measure financial performance efficiency and the benefit of its output was limited. The research came out with several theoretical and applied conclusions, the most important of them were : 1. The strategic performance measurements measure the strategic plans performance by concentrating on key activities which accomplish strategic objectives that require various measurement tools, financial & unfinancial. The performance measurements on the basis of balanced score card technology present a whole picture about result and reason connections that lead the businesses toward maintaining strategic objectives.2. The technology of balanced scorecard is considered more objective because of its scientific methodology in determining the relative importance of strategic performance dimensions and it’s key performance aspects.3. The university performance evaluation is an accurate examination for the reality, it shows where the university is doing well, why? And where it fails, and how it can treat this failure?. The dependence on balanced scorecard technology in evaluating university performance gives a chance for forming an organized series of measurement which interpret the message of creating knowledge and participation, and benefit of it in cohesive general dynamic framework.4. The proposed system presents a description of the university in details, the positive and negative aspects through the accurate analysis and schedules, and also presents an approach for the whole measurement of the universities performance as all the dimensions are measured totally; and an approach for the partial measurement.5. The system automation on computer enables us of using various windows characterized of a distinguished capability of linking more than one database or taking the database contents and showing them on the screen directly, for the purpose of adding or deleting some data, and this facilities the process of inserting data, and eliminate the probability of error in data insertion. The research concludes with suggesting an automated system to evaluate the universities performance besides several recommendations are made, the most important were : - 1. Using the proposed system to evaluate the universities performance as it involves various financial & unfinancial measurements that present a clear and objective picture about university performance outcomes.2. Providing the necessary requirements for the successful application of the proposed system including the comprehension of all measurements, supporting the top management, providing the required human resources, equipments, and training the people responsible for performing this process.3. Supplying the university with the evaluation outcomes by depending on " Evaluating Publicity " 4. The importance of existing an objection system against evaluation results as an attempt to turn the system from the formal state to objective state.5. Setting an incentive system linked with the proposed evaluation system.

الاتصالات التسويقية ودورها في تعزيز مكانة المصرف في ذهنية الزبون : دراسة استطلاعية في عينة من المصارف الحكومية والاهلية العراقية == Marketing Communications And Their Role In Enhancing Bank Position In The Customer’s Mind

Author name: سناء حسن حلو العبودي
Supervisor name: عباس علي ظاهر العامري
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناولت الدراسة الاتصالات التسويقية ودورها في تعزيز مكانة المصرف في ذهنية الزبون، اذ يتركز اهتمام هذه الدراسة على شريحة من المستويات الادارية في المصارف المبحوثة، وهم المديرون الاداريون.وتمثلت مشكلة البحث في محاولة دراسة وتحليل مستوى اسهام الاتصالات التس | This study deals with marketing communications and their role in enhancing bank position in the customer’s mind. It concentrates on one section of management levels in the studied banks, which is that of administrative managers. The objective of the research is to attempt to study and analyses the contribution level of the marketing communications in terms of their consolidation for the bank position in the customer’s mind, and to specify the actual and vital role played by such communications and their position within the mind. The study aims at achieving a number of cognitive and applicable goals depending on three major hypotheses and other minor ones. I made use of a questionnaire in collecting the data and information relating to the study, which was distributed to a sample of 70 department managers and heads of sections in 4 governmental and private banks. In order to process the data, I resorted to many statistical methods. Such as the arithmetic mean, the standard deviation, the coefficient link, the slope, and the mann - whiteny test.These statistical methods have shown a number of results the most obvious of which may be the presence of a moral link between the marketing communications and the mind position, and a presence of a moral impact played by such communications in the mind position, on the governmental bank level, on the private banks level, there has been a link and impact of one of the dimensions of marketing communication in relation with the goals, It has also become clear that there has been no difference In the opinions and points of view of the sample between the governmental and private banks concerning the dimensions of marketing communications and those of the mind position. As to the discussion of the results, the practical study has put emphasis on the attention required for both the marketing communication dimensions and those of the mind position in order to realize the desired mind position.

الاثر الاستراتيجي للتوزيع في ولاء الزبون : راسة تحليلية مقارنة لعينة من الصحف العراقية اليومية == The Strategic Impact of The Distribution In Customer Loyalty

Author name: سماء علي عبد الحسین الزبیدي
Supervisor name: سعدون حمود جثير الربيعاوي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: The study deal with two main variables : - the strategic role of distribution,and the customer loyalty. the researcher has chosen samples of Iraqi newspapers like ( AL Sabah, AL Mada, AL Bayna aljdeida newspaper) , because this product depends greatly on the consumption of customers so as to achieve the success.After studying the dimensions of these variables ( cost, flixibilty & deliver time ) which concerns the distribution, and for these dimensions ( marketing relationship, customer perception , customer experience , brand , & product quality) which relate to the customer loyalty. the problem has been identified in a number of remarks concerning the extent of awareness that the administration of the newspaper have about the importance of distribution and the delivery time of customer loyalty for achieving thissuccess in continuation of the paper, the target of the administration must be on the techniques of the distribution and the reality of these newspapers, clearing their role in achieving the customer loyalty by butting two main hypotheses : the first was (the relationship between the strategic role of distribution and forming customer loyalty). The second was ( the impact of relationship between the strategic role of distribution in constracting the customer loyalty). and by using statistical methods to analyze the data obtained by a questionnaire prepared for this purpose Percentages, frequencies, mean, standard deviation, coefficient of variation,correlation coefficient, and coefficient of simple linear regression and through interviews conducted by the researcher concludedthat the time of delivery is the dimension of the most influential in building customer loyalty, in spite of the awareness of management, there is reluctance to adjust the times of delivery of newspapers, in addition to the weakness in the mechanics of forming customer loyalty and maintain its Accordingly, the researcher has some recommendations for improving the experience of the departments in distributing of their products on their own, if they don’t , they should establish strict conditions in the selection of distributers and comply them with delivery times and impose a fine on those who do not adhere to those times and allow participation of citizens in newspapers and harness team to deliver newspaper in time at address. This will increase the number of customers and the base of newspaper subscriptions by paying a monthly distribution of the offices of newspaper vendors, or by geographical areas.

اثر المناخ الاخلاقي في نوعية حياة العمل والرضا الوظيفي في عينة من المستشفيات العراقية == The Affect of Ethical Climate On Quality of Working Life And Job Satisfaction In A samp;e of Iraqi Hospital

Author name: سما سعد خير الله حسين الفضل
Supervisor name: سعد علي حمود عباس العنزي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

اثر خصائص القيادة التحويلية في مجالات التغيير التنظيمي : دراسة تحليلية لاراء عينة من القيادات الاكاديمية في جامعة تكريت == Impact Characteristics of Transformational Leadership In The Domains of Organizational Change An Analytical Study of The Opinions Sample of Academic Leaders At The University of Tikrit

Author name: سعد خليل ابراهيم الطائي
Supervisor name: فائق مشعل قدوري العبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Salahaddin
First pages:
Abstract: تناولت في هذه الدراسة تحديد مدى علاقة الارتباط والتاثير لخصائص القيادة التحويلية في مجالات التغيير التنظيمي، عن طريق عرض اطار نظري حديث لابرز ماقدمه الكتاب والمفكرون بشان متغيري الدراسة، فضلا عن اطار عملي تحليلي لاراء عينه مختارة ضمن عينه الدارسة، ولتحقيق | The study examined the extent of the correlation and influence of the characteristics of transformational leadership in the domains of organizational change, By offer to outline the modern theoretical framework with the leading writings and thinkers on the variables of the study, and to achieve this questions have been raised expressed the problem of the study and drafted for questions three major hypotheses branch by hypotheses several subset.Researcher has been tested relationship correlations and effect between the independent variable "characteristics of transformational leadership" and dependent variable "domains of organizational change" in the field of higher education, specifically at the University of Tikrit on a sample of the deans and department heads, researcher used the analytical descriptive analysis to describe the variables of the study and the questionnaire as the main tool for gathering data on side of the field study, distributed to(85) questionnaire recalled to prevent Form (75) have been analyzed by use a group of appropriate statistical techniques for analysis. The study concluded to draw a set of conclusions that would serve the university important : 1 - Enjoy Academic Leadership at the University of Tikrit, the characteristics of transformational leadership of a very good degree. 2 - There is a significant correlation and effect between the characteristics of transformational leadership, namely, (idealized influence, inspirational motivation, Intellectual stimulation, Individullized consideration, and empowerment of employees) and the areas of organizational change in the researched university, and the results of the analysis produced vary in impact of the characteristics of transformational leadership in domains of organizational change, showing human resources in top place in terms of power and influence organizational structure, followed by technology and then came the tasks and process finally. The study recommended a set of recommendations the most important : - 1 - Employment correlation and impact relationship between the characteristics of leadership and domains for organizational change in the formulation of plans of the university and make organizational changes in accordance with this relationship, and the work to strengthen the characteristics of transformational leadership being more effective in support of organizational change in the domains of work for the researched University. 2 - Establish a especially training courses and continuously for deans and department heads at the university in order to enhance their knowledge, experience and skills and develop their leadership characteristics to support successful organizational change, and the necessity to apply the study in production and services organizations, , in a step to reach the diagnosis more comprehensive nature and level of the characteristics of transformational leadership and domains of organizational change situation

تحليل مؤثرات الشراء الصناعي : دراسة حالة في مصنع الكونكريت الخفيف == The Influences Analysis of Industrial Buying - Case Study In A Factory of The Light Concrete

Author name: سرمد حمزة جاسم الشمري
Supervisor name: ثامر ياسر البكري
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: اصبحت منظمات الاعمال الحاضرة تؤكد على مشترياتها من المواد والخدمات التي تحتاجها لانجاز عملياتها التشغيلية، وان ذلك التاكيد يتطلب منها ان تهتم بوظيفة الشراء التي تزايدت اهميتها بسبب نشاطاتها التي لها تاثيرات واضحة ومباشرة في ربحية المنظمة، وهكذا فان بامك | The business today has to focus on her competitive superior by her purchases from materials and services, which are operational processes needs to it. The purchasing function is of a great importance because its actions will impact directly on the organization’s profitability, so as organizations can be save money by its effective purchasing processes. This search tries to analysis environmental, organizational and individual influences in an industrial buying that have to facilitate achievement of organization’s objectives. Industrial buying is a process carried out by individuals, in interaction with other people, in the context of a formal organization. The organization, in turn, is influenced by a variety of forces in the environment. By using a methodology of case study at the Factory of Light Concrete in Iraq, this search concludes a great importance of organizational influences in industrial buying. And it refers to that organizations have to develop a purchasing department with permanent employees, and it have to establish for them a clear tasks to manage the efforts of industrial buying effectively.

العوامل البيئية واثرها في عمليات ادارة الموارد البشرية وادائها : دراسة تطبيقية في مستشفيات دائرة مدينة الطب

Author name: سحر هادي محمود الدليمي
Supervisor name: صلاح محمود عبد الكريم الرحيم
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تتناول هذه الرسالة العوامل البيئية وعمليات ادارة الموارد البشرية واثرها في اداء الموارد البشرية، في مستشفيات دائرة مدينة الطب.اذ كان التركيز على عوامل البيئتين (الخارجية والداخلية), وعمليات ادارة الموارد البشرية (الجذب، المكافاة، التطوير، المحافظة)،

تاثير سماع صوت الزبون في تحقيق التفوق التنافسي : بحث تحليلي مقارن بين شركتي اسيا سيل للاتصالات وزين للاتصالات == The Impact of Listening To The Voice of The Customer In Achieving Competitive Superiority Search A Comparative Analysis Between The Two Asia - Cell Telecom And Zain Telecom

Author name: سارة علي سعيد العامري
Supervisor name: سعدون حمود جثير الربيعاوي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: The basic orientation of the study to determine the impact of listen the voice of the customer in achieving competitive superiority for companies operating in the industry to provide mobile telephone service, enjoy topic listen to the voice of the customer and competitive superiority of great importance to the relative modernity and its impact on the future of organizations.The study aimed to determine the extent of listen voice of the customer in the companies researched, as if listen voice of the customer is qualified to lead the companies researched to achieve the competitive superiority, for this purpose, formulated hypotheses of the study in three hypotheses, the first major hypothesis "there is a correlation with significance to listen to the voice of the customer in achieving competitive superiority. "while the second major hypothesis, "there is a significant moral influence to listen to the voice of the customer in achieving the competitive superiority" these hypotheses targeting to determine the role played by listen to the voice of the customer in the leadership of companies researched to achieve superiority over its competitors, while the hypothesis major third "there are significant differences between Zain telecommunications company, Asia - Cell telecom in the level of listen the voice of the customer to achieve a competitive superiority".To test the hypotheses of the study were applied in two sections in the Asia - Cell telecom and two in the Zain telecom, the total study sample (109) by (60) for the Asia - Cell telecommunications and (49) of Zain telecom for the purpose of completion of data collection were employed personal interviews and observation, and used a number of statistical tools for data processing like mean, standard deviation and coefficient of variation for the purpose of description and analysis of the sample, the simple linear correlation coefficient (Spearman) to test the validity of the hypothesis correlation, and simple linear regression to testthe validity of the hypothesis impact, as well as test (Mann Whitney) to test the validity of hypothesis of the moral differences between the two companies researched.And the study showed significant results for most stages of hearing the voice of the customer to achieve competitive superiority, as well as the study reached the existence of significant differences between the companies researched the level of listen the voice of the customer and to achieve competitive superiority, and led the results of the practical side of the study on a number of conclusions was the most prominent of which contribute to listen to voice of the customer to make the organization more able to achieve competitive superiority and dominating the target markets, as well as the existence of significant differences between the two companies researched the level of listen to voice of the customer and the achievement of competitive superiority.The end of the study a set of recommendations highlighted the necessity for attention Zain telecom to develop most recent methods to capture the voice of the customer such as the use of the model Campa and the model of Kano or other of modern methods as well as activate new ways of interpreting and translation and publication of voice of the customer in the company as a function of deployment quality if they target continue to ascend the site is superior to competitors, and the necessity for Asia - Cell telecom to listen the voice of the customer a higher level if they target the achievement site is superior to competitors.

قياس مدى تاهيل الموارد البشرية للنهوض بمتطلبات تطبيق الادارة الالكترونية في وزارة العلوم والتكنولوجيا == Measure The Extent of Rehabilitation of Human Resources For The Advancement of The Requirement of Electronic Management Application In The Ministry of Science And Technology

Author name: زينب مصطفى خليل
Supervisor name: ناظم جواد عبد سلمان الزيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يعد موضوع الادارة الالكترونية احد المواضيع المهمة والحيوية بوصفه مرحلة متقدمة من تطور الفكر الاداري, اذ انه مفهوم جديد ظهر نتيجة تطورات وتحديات يشهدها العالم نحو مرحلة العمل الالكتروني, ويهدف البحث الى تسليط الضوء على واقع عملية تاهيل الموارد البشرية للنه | Electronic management is one of the important topics and critical as advanced stage of evolution of the management thought, that a new concept has appeared as a result of the developments and challenges in the world to stage work Web, This research aims to shed light on the reality of the process of rehabilitation of human resources For the advancement of the implementation of electronic management practice in the ministry, and availability requirements of the application of electronic management and diagnosis of the most important stages and steps that can be followed in the process of transition towards electronic management to keep abreast of developments in the field of information technology, one of the most important problems is organizations Impairment having qualified human resources to adapt and use modern technological applications , has been the application of this research in the Ministry of science and technology on a group of heads of departments and directors of the people in the departments of the Ministry through the use of case study method, which includes cohabitation field interviews and gather information by asking questions to officials and employees in the departments of the Ministry, and access to official documents and records and take advantage of them, and used the checklist as a key tool been reliable in gathering information which was divided into two main axis ensures electronic management and the requirements of their application (support of senior management, financial resources, technical resources, administrative organization, knowledge and information) The main axis of the second guarantees the questions about the qualification of human resources and tactics (education, training, empowerment, job descriptions and practical experience, administrative development), while the methods of data analysis Vtm use the arithmetic mean weighted percentage to get to know the availability of all of the requirements of the application of electronic management styles and qualification of human resources, the coefficient of variation to identify the extent of heterogeneity in the answers of respondents, the test t - sample. One was the use of this test is to see whether there is an application for themes, compatibility test answers with the scale (test Z two - way street) to identify the extent to which the answers with the scale, and through data collection and analysis was reached a set of conclusions and recommendations which were the most important that the ministry is available has applied the requirements of electronic management well but suffered weakness with respect to tactics used for the rehabilitation of human resources for the implementation of electronic administration. The ministry continued interest in providing electronic management requirements with greater attention to the rehabilitation of human resources and that the importance of this subject at the present time

فاعلية فرق التفاوض في اطار العلاقة بين اكتساب المعرفة والاستراتيجيات التفاوضية الملائمة : بحث ميداني لاراء عينة من المفاوضين في الشركة العامة لتجارة السيارات == Effectiveness of The Negotiation Teams In The Framework of The Relationship Between The Knowledge Acquisition And The Appropriate Negotiation Strategies

Author name: زينب عبيدش جلاب الخفاجي
Supervisor name: صلاح الدين عواد كريم الكبيسي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناول البحث متغيرات بالغة الاهمية، ساعيا لاختبار طبيعة العلاقة والتاثير بين اكتساب المعرفة واستراتيجيات التفاوض وانعكاس ذلك على فاعلية فرق التفاوض , ان مكمن الاهمية يظهر في سعي الحكومات والدول المتقدمة التي اخذت تتسابق بشكل محموم ومصيري في استثمار المزيد | The research dealt with very important variables seeking to test the nature of the relationship and impact between the knowledge acquisition and negotiation strategies and their reflection on the effectiveness of the negotiation teams. The importance lies on the governments and developed countries which are racing feverishly and fatally in investing more money and resources to develop their human resources and knowledge. The choice of investment is always considered the winner.Hence, the research's problem is highlighted by raising questions about the essence of what this research addresses such as : What the level of administrations' awareness to mechanisms and sources of knowledge acquisition as well as the negotiation strategies in the General Automobiles & Machinery Company and the relationship of knowledge acquisition and negotiation strategies with the effectiveness of the negotiation teams? Does the impact of the knowledge acquisition increase the effectiveness of the negotiation teams through negotiation strategies in the company which is the research's sample?The research aims firstly to answer those questions through theoretical and conceptual framing their variables and secondly to test relation's samples and the impact on the role of knowledge acquisition in the effectiveness of the negotiation teams through appropriate negotiation strategies as well as what the impact of the knowledge acquisition in the effectiveness of the negotiation teams on the one hand and the impact of negotiation strategies in the effectiveness of negotiation teams on the other hand. There are seven main hypotheses have been presented in this study.For the purpose of achieving the goal of the research and answer the problem questions, the selected sample consisting of (50) negotiators in the General Automobiles & Machinery Company. The researcher adopted (the questionnaire as an essential tool, other than the personal interviews) to collect data and information that have been collected and analyzed by using a number of statistical techniques represented by ( frequencies, percentages, account mean, standard deviation, variation coefficient, and the Pearson correlation coefficient, and simple regression analysis, and track analysis ).The researcher reached to several results : There is a significant correlation between knowledge acquisition and negotiation strategies as well as that there is an increasing influence to gain knowledge in the effectiveness of the negotiation teams through the negotiation strategies mediation. The main recommendations were the General Automobiles & Machinery Company should integrate both the knowledge acquisition and strategy together in order to achieve the effectiveness of the negotiation teams more than if the two variables were used individually.

تحليل وقياس مخاطرة السوق لمحفظة التداول المصرفية على وفق القيمة المعرضة للمخاطرة (VaR) : دراسة تطبيقية في مصرف الائتمان العراقي == Analysis And Measurement of Market Risk For The Trading Portfolio Banking According To The Value At Risk (VaR) A Case Study In Credit Bank of Iraq

Author name: زينب صباح فرج الجبوري
Supervisor name: محمد علي ابراهيم العامري
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تعد المخاطرة من اهم التهديدات التي تواجهها المؤسسات المالية وغير المالية على حد سواء بسبب التغيرات البيئية التي تشهدها الصناعة المالية العالمية نتيجة انشطة التداول, التي عرضت المصارف الى خسائر كبيرة ناتجة عن مخاطرة السوق التي تصاحب الانشطة التداولية للمصا | The risks are most important things that threaten the financial establishments and non financial establishments because of the changes in global financial industry which is the results of circulating activities that make the banks face large losses because of market risks which combined with banking activities. this brought global attention toward market risks and the train to measure them according to the value at risk model being the modern scale that measures predictable losses.this paper ,therefore, aim to define all types of market risks which facing the banks and their administrations and measure it through lighting the price changing which value facing risks measure to expand the understood and know the complex calculations which it followed by this measure where attention is directed towards the important of banking market risk scale to assess the resulting loss as currency value. Enabling banks to product the size of the potential threat they are to face which in term brings higher profit on one hand and reduces the risk and circulating cost on the other hand. Using the mathematical and statistical method in calculating the value at risk through the JP Morgan model to assess the market risk for the circulating portfolio in risk of profit amounts , foreign exchange rates and the risk of property (shares)prices as well as analyzing the portfolio into three areas : fixed income instruments ,foreign exchange and equity risks (shares) beside analysis of portfolio to three fixed paper centers (fixed income ,foreign exchange and shares ,and measure the value that could face a risks for each center that face market risks to reach to single figure value represent total market risks through matrix of JPMorgan model. By using statistic science to analysis risks through show the domain of the distribution of income is natural distribution which is one of the condition to calculate the risk value because it depend on the standard deviation and arithmetic mean and depend on the period of retention is 10 days and trust percent is 95 %. The case study was done on the credit bank of Iraq for six years from 2005 to 2010.the result shows that the risk value for portfolio which represents total market risks increased for the last few years which results from calculating connection matrix showing that var1 for fixed income market papers (treasure bills )that facing changing in interest price maximize for the last few years while var2 for foreign exchange position exposed to the change in the dollar exchange rate and could minimize by time and var3 of the equity position (shares) (shares of trading bank )result from vicissitudes of shares price have miner exposed compare with var1 and var2. after extracting market return as financial index from the market portfolio which consist from eight banks selected for conformation market portfolio and adopt VaR index in Iraqi banks work , to manage their risks result from exposing to market risks , the study based on main assumption that is " market risk measured by VaR with trust percent 95% result from exposed values to interest price risks having greater effect from values exposed to foreign exchange risks and that result from values exposed to shares price". This assumption proved by extracting total VaR values to market risk and proved that it effected by interest price more than risk of foreign exchange and equity risk.

تحليل مقومات ادارة المعرفة علاقتها بالابداع : دراسة استطلاعية لاراء عينة من منتسبي الشركتين العامة للصناعات البتروكيمياوية وصناعة الاسمدة

Author name: زين العابدين جاسم محمد السالم
Supervisor name: مسلم علاوي شبلي السعد
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Basrah
First pages:
Abstract: Knowledge management is a new organization concept, which recently has been commonly used ,and which is concerned with organizing and providing intellectual resources for a modern organizati0n through the adoption of management for applications andmechanisms that in courage innovation and , preference of competitive advantage , cost reduction , and quality improvement for the purpose of increasing the ability of organization to survive and grow in to days world.The study aims analyzing knowledge management , exploring its basic components & the relations among them , and reflection of this on the level innovation in the two sample companies.The study was conducted at tow companies : state companies for Petrochemical Industry , and Fertilizers Industry. A sample of ( 40 ) persons in each company were selected for the study purpose ,including ( top management , departments of R& D and trainingdepartments , in addition to distinct persons ( technicians and administrative personal ).For the purpose of data collection , a questionnaire of ( 12 ) ma in and minor variables was developed. The study was based on tow main hypotheses relating to correlation coefficient and variance.The study has arrived at a set of conclusions , the most important of which is the high interest and benefit by the subjects of study in knowledge management requisites , especially knowledge product , organizational culture leadership, human resources evelopment in enhancing innovation

نموذج نضج ادارة المشروع : تصميم وحوسبة وتطبيق : دراسة حالة في عينة من شركات وزارة الاعمار والاسكان في العراق == Project Management Maturity Model : Designing , Computerizing And Application Case Study On A Sample of The Ministry of Construction And Housing Companies In Iraq

Author name: زهرة عبد محمد الشمري
Supervisor name: صباح مجيد سعيد النجار
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: ان ادارة المشروع الناجحة هي ميزة متواصلة في الصيغة الديناميكية لمنظمات اليوم في مختلف المجالات، حيث تتحول المنظمات والشركات الهادفة وغير الهادفة للربح الى ادارة المشروع لتحقيق الاهداف الاستراتيجية للمنظمة او الشركة. اذ تمثل ادارة المشروع الكفاءة التنظيمي | A successful project management is a constant distinctive mark in the dynamic formula of today’s organizations in different fields wherein objective and nonobjective organizations and companies from diverted profit to project management to achieve strategic goals for the organization or for the company. Project management represents a unique systematic proficiency which runs the changes and pushes the organizations and companies to a remarkable competition and consequently achieves results according to the company’s strategy. Because of the importance of the project management, several institutes and specialized entities in project management submitted number of project management maturity models which aim to determine the level of the project management maturity in organizations and companies. However, there is still a need to submit a perfect maturity model containing the characteristics which the other international models have; besides the characteristics the models have ignored in addition to some characteristics submitted by writers and researchers to be a guide that helps organizations and companies to assessment the level of the project management maturity and to continue improving it. The study aims at designing a project management maturity model and then to apply it to a sample company of the Ministry of Construction and Housing. The study also aims at designing a system for evaluating assessment the level of the project management maturity by using programming languages (Microsoft Visual Basic 6.0) and Data Base (Microsoft Access) to construct the data base system. in order to calculate the average level of the project management maturity and to count the two indicators of cost and scheduling performances, and in the light of them particular basics will be deterring the projects are classified according to excellent , success and challenge. as well as detraining the failing projects in some of the excellent , successful and challenged by the management of the project and high administration The system has been designed in a general form and it is not confined to handling the case related to the sample study.An example case is taken from the Ministry of Construction and Housing to fulfill the aims of the study, the method of studying was taken into account so as to obtain all the required data and information to apply a sample project management maturity in it.The researcher, together with teams of evaluation in the companies dealt with, performed the evaluation of the level of the project management maturity and using the project maturity level evaluation system afterwards to determine the level of project management maturity and to determine the indicators of cost performance and scheduling performance and classifying companies’ projects to several categories as well putting a plan to improve the level of the project management maturity in the companies dealt with.The study has reached several conclusions such as : The results of the study showed that the studied companies have achieved the level of project management maturity distributed between the two levels (1) and (2) of maturity which pointed out that the contracting companies in the Ministry of Construction and Housing are still in the beginning of maturity because they did not apply the concepts and philosophies related to the project management maturity and The results of the circumstances the constructional industry sector went through. The study recommends adopting the application of the Project Management Maturity Model (PM3) in the companies studied to see the truth of the project management maturity in them to be the starting point to improve the project management maturity which calls to adopt the guide of the Project Management Body of Knowledge (PMBOK) to realize activities which include plans, procedures, jobs, activities, rules and methods and ways related to each operation of the project management operations

مدى ملائمة البيئة العراقية لانشاء صناديق التحوط بحث استطلاعي == The Appropriateness of The Iraq Environment For Installation of Hedge Funds An Survey Study

Author name: زهراء كريم محمد البرواري
Supervisor name: احمد نزار جميل
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف البحث الى وضع اطار معرفي ومفاهيمي لموضوع البحث , واغناء القارئ والمستفيد بالمعلومات الوافية عنه وتقليص الفجوات المعرفية للمهتمين به قياس مدى ما هو متوفر وغير متوفر من المتطلبات الاساسية والضرورية لانشاء صناديق التحوط في البيئة العراقية من خلال تحديد | The research aims to establish a comprehensive, cognitive and conceptual framework the subject, as well as provide the reader with enough information and shorten the cognitive gaps for the interested people, in addition to measure what available and unavailable of the necessary requirements to establish hedge funds in the Iraqi environment after determining the major variables that have a direct effect on the subject.The problem of the study is being represented by shortage of knowledge needed to establish hedge funds in Iraq, and the possibility of success or failure of adopting this project in reality, as well as unawareness of what is available are of the necessary requirements for establishment.The sample of the study has included (94) members. Questionnaire is regarded as the main tool to collect data and information, in addition to make structured interviews. The statistical program (SPSS) was used to analyze data. The study has had many conclusions, the most important one is that current Iraqi situation has a negative effect on the Iraqi investment field that has affected all the requirements for establishing hedge funds as economy is the corner stone for other supplemented requirements, a strong investment will not be achieved without an effective economy, accordingly it is useless o to talk about any other requirement. The study has concluded to a basic recommendation represented by the attempt to develop the security and economic reality by the concerned authorities through making changes in the plans and strategies related to these two variables, as the current situation of the country prevents the success of any investment enterprise like the establishment of hedge funds.

تخطيط الطاقة الانتاجية باستخدام المحاكاة مع تصميم نظام محوسب : دراسة حالة في الشركة العامة لصناعة البطاريات / معمل بابل 1 == Capacity Planning Via Simulation A Case Study At The State General Company For Battery Manufacturing - Babyl 1 Factory

Author name: روش ابراهيم محمد
Supervisor name: صباح مجيد سعيد النجار
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يسعى تخطيط الطاقة الانتاجية الى توفير مدخل يساعد في تحديد مستوى الطاقة الكلي لموارد الشركة التي تشمل كلا من التسهيلات والمعدات والعمل الذي بالتالي سيساعد في دعم الاستراتيجية التنافسية للشركة في الامد البعيد. ان التخطيط السليم للطاقة الانتاجية يساهم في تل | The objective of capacity planning is to provide an approach to help the operations manager in determining the overall capacity level of the production system to support the company's production plans and to achieve its competitive priorities in the short and long runs. The proper planning of capacity is a crucial factor in satisfying the demand on the company's products or services, and in identifying the proper mix of the company's resources needed to satisfy its customers and maintain the company's market share. This research work deals with the problem of capacity planning at Babyl 1 Factory, at the State General Company for Batteries Manufacturing. Through field observations, interviews, and the Factory's records, the searcher realized that the production level of the factory has decreased significantly compared to the production levels achieved in the previous years. In addition, the searcher noticed that capacity levels of the production departments reflect great variations. Therefore the searcher decided to study and analyze this problem to reach practical solutions to help the company better planning capacity. A case study approach was adopted in studying, analyzing, and data presentation in this research. The searcher used a number of tools such as : descriptive statistics in gathering and presenting and analyzing the data which pertains to this problem, Microsoft Excel in designing and running the simulation model designed by the searcher, Visual Basic in designing the Computerized Capacity Options Model ( CCOM ). The results of this research confirmed the existence of a capacity problem at the factory which lead to accumulated effects of capacity variation between the departments at the factory, In addition the simulation results revealed the running the factory for two shifts could increase the production up to 77 units a day. Although this figure is not typical of the factory, however it shows that the capacity could be increased if real action is taken to solve the capacity problem at the factor. The searcher recommends the used of simulation in studying and analyzing the capacity problem at the factory to reduce the capacity gaps between departments and to increase the daily production rate.

الانماط القيادية والثقة التنظيمية واثرها في تحقيق الالتزام التنظيمي : دراسة تطبيقية لاراء عينة من المديرين في شركات القطاع الصناعي المختلط == The Leadership Styles, The Organizational Trust, And Their Effect On Achieving of The Organizational Commitment Practical Study For The Opinions of The Managers In The Industrial Private Sector

Author name: رنا ناصر صبر الطائي
Supervisor name: انتصار عباس حمادي الدليمي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: ركزت الدراسة على تاكيد اهمية ودور الانماط القيادية المعاصرة المتمثلة بـ(النمط القيادي التحويلي مقابل التبادلي) والثقة التنظيمية واثرها في تحقيق الالتزام التنظيمي في القطاع الصناعي المختلط.اشتقت المشكلة النظرية اساسا من ندرة الدراسات والبحوث التي تناولت | The study concentrate the importance and the role of modern leadership Style represented in (the transformational leadership against transactional).And the organizational trust with its affection in achieve organizational commitment in mixed industrial sectorThe theoretical problem is derived basically from the little studies and researches that deal by study aqnd analyses for this important blend.The practical problem depend in deriving from the challenges that Iraqi organizations confront which required unusual leadership style. Absolutely this required an inspired leadership which translated by transformational leadership that our organizations lack. This is to root the exchangeable trust from and to the leaders and employees and the organizations in order to achieve organizational commitment that reflect its outputs to continue competition features of Iraqi organizations in front of world industrial and organizations in which the limitations are reduced in the front of the new law environment encourage foreign investmentthe importance of this relationship to these three variable in the business. For the lack of studies or researches that include the effect between these combined effects, this study came to test and diagnose the level of its importance and effect in the possibility of applying it in the application community (Baghdad Gas Drink Company, Al - Hilal Industrial company and Plastic and chemical Industries Company). In order to achieve the study objective, three main hypotheses and another secondary.The sample include (76) individuals - managers - in various levels. The information and data were collected by a questionnaire include (87) questions. The data are treated statistically by depend on several methods such as (median, range, multiple regression coefficient, the level of importance ,factors analysis)The study conclude to several results the most important is exchangeable affection relation between transformation leadership and organizational trust.There appear that there are moral affecting for the style of transformational leadership, on the level of Baghdad Company for Soft Drinks and National Company For Chemical Industries. Also there are moral affection of organizational commitment in its most affecting dimensions for the individuals( trust in co - worker and trust in organization administration).On National Company For Chemical and Plastic Industries. There appear moral affection for organizational trust in achieve organization commitment through trust co - worker trust dimension and on the level of Baghdad Company For Soft Drinks. On the level of Alhilal Industrial Company, the transactional mutual leadership has amoral affection in build organizational trust and organizational trust for the individual but in limited form (through contingent reward)The study end with several recommendations that are submitted to beneficiary sides represented in demanded concern for each of modern leaderships style (transformational, transactional) and organizational trust and its rule in achieve highest level demanded by individual.

تاثير استراتيجية الموارد البشرية في الاداء المنظمي : دراسة ميدانية في بعض الشركاث الصناعية العراقية في البصرة == The Effect of The Human Resources Strategy On Organizational Performance Empirical Study of Sample In Iraqi Industrial Companies In Basrah

Author name: رشا مهدي صالح كسار الخفاجي
Supervisor name: مسلم علاوي شبلي السعد
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Basrah
First pages:
Abstract: Astrategic Relationship of Human Resources and its Impact in the Organizatiional Performance. A case Study of Sample in Iraqi Industrial Companies BY Rasha Mahdi Salih Kassar AL - Khafaji This thesis tends to test the relationship between the strategic human resources across its constitation (the strategic orientation of human resources, the attract of human resources, the development of knowledge and skills, the retain of them, appraisal of develop and improvement performance) and its impact in the organized performance according to its constitution (productivity, the satisfaction of employees, the turnover of labour, costs). This study is conducted in the general company of petrochemical and the general company of beeds or samples of (50) person consisting of boss ofarrangment and monitoring who have Bachelor and their service not less than (20) years. The researcher followed the hypothesis which tells that there is a feedback relationship and abstract meanings among human resources strategy and organizational performance. This study used the questioneere bill according to (likert) fifth scale. The study ceneludes that there is an atteution on the part of the samples and their support for the scale of (strategy of human resources) and (organizational performance).

دور ولاء العاملين ووظائف ادارة الموارد البشرية في تعزيز الحصة السوقية : بحث ميداني في عينة من شركات الاتصالات الخلوية == The Role of Loyal Employees And HRM Functions In Enhancing Market Share/On A Sample of Cellular Communication Companies

Author name: رشا عبد الخالق عبد الجبار الدركزلي
Supervisor name: علي موات الصيهود السوداني
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تهدف الدراسة الراهنة على التعرف على دور ولاء العاملين ووظائف ادارة الموارد البشرية في تعزيز الحصة السوقية في شركات الاتصالات الخلوية في بغداد، وتناول هذا البحث ثلاث متغيرات هما : ولاء العاملين ووظائف ادارة الموارد البشرية والحصة السوقية وكان الغرض من هذا | the current study aims to identify the role of loyal employees and human resource management functions in strengthening market share in cellular communications companies in Baghdad, eating this search three variables : the loyalty of employees and human resources management functions and market share and the purpose of this research is to shed light on the relationship between the loyalty of employees and human resources management functions as an independent variable and a dependent variable market share of cellular communications companies in Baghdad, and that the service sector has become very important at present than Through his contribution along with other sectors in the building and development of society and increasing prosperity, the researcher field survey was conducted on my company asiacell and Zain Iraq, by designing a form identifying as an essential tool included (70) to collect raw data from these two companies, staff were sample (50) view of asiacell and 50 see Zain Iraq, then sample configuration samples were collected by size (100) see, In order to address these data have been used a lot of ways statistical methods (such as measuring frequencies, ratios and the severity of answer, average measurement and standard deviation, coefficient of variation, measuring correlation power and influence, and then use spss software and Excel to analyze the results) By measuring the research, diagnosis and testing of correlation and influence, including relationships variables, research found a set of conclusions Among them was a weak correlation between loyalty and market share has been a series of recommendations put based on the findings of this research, including on the two communications that you improve and develop a mechanism work followed in the development of means of communication and work on the renovation activities pursued in order to increase their competitiveness., As well as suggest some future studies that promote aspects of these topics, including work to expand this study to include new variables and dimensions not covered by this research and that have a role to strengthen market share

تطوير نموذج متعدد المجالات في التفكير الاستراتيجي (للادارات في القطاعات المصرفية والصحية والتعليمية)

Author name: رائد غانم رحيم الجابري
Supervisor name: يعرب عدنان حسين السعيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: ناقشت الدراسة ثلاثة مجالات في التفكير الاستراتيجي وهي (الانماط , العناصر , المخرجات) , وان الغرض من هذا البحث هو معرفة نمط التفكير الاستراتيجي السائد في المنظمات المبحوثة وما درجة توافر هذه الانماط لدى المديرين , وقد هدفت هذه الرسالة الى قياس مدى امتلاك ا

العلاقة بين التوجه السوقي وادارة معرفة الزبون في تحقيق الميزة التنافسية : دراسة مقارنة لعينة من العاملين في المصارف التجارية العراقية == The Relationship Between Market Orientation & Customer Knowledge Management For Achieving Competitive Advantage (A Comparativestudy For A Sample of Workers Iraqi Commercial Banks)

Author name: رافت عواد موسى التميمي
Supervisor name: عبد الرضا فرج بدراوي الخماس
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Basrah
First pages:
Abstract: The study problemis Identified by findinga gap between the market - orientation of the Iraqi banks and their behaviors to generate higher value for customers and thus achieve competitive advantage, and that many of these banks are still ignored or overlooked for the customerknowledgemanagement as a comprehensive method to shareknowledge with the customer.This study seek to describe the relationship and the impact between market - orientationwith it is secondary variables (customer orientation, competitororientation, inter - functional coordination) as a independentlyvariable, and customer wledgemanagementwith it is secondary variables (knowledge about the customer, knowledge for customer, knowledge from customer) as a mediatorvariable, in achieving competitive advantage with it is indicators (cost, quality, flexibility, delivery) as supported variable.The study consists of four chapters, the first deals with the methodology and previous studies, and the second dealswith the theoretical framework for the study, while the third concerns with the field study and the third, and the fourth chapter contains the conclusions and recommendations. The studyis conducted on a sample of banks (government and private),A questionnaire is used totest hypotheses this study based upon where this questionnaire is negarded asthe main tool in the collection of data with personal interviews and field observations.The study marches to set of conclusions about the field side, the most important is validating it is hypotheses, and finding that there is a variance in bank interests in the adoption their dimensions and their secondary variables, where it is clear from the result that the private banks in more interested in these variables from the governmental banks.Finally, the study introduces some recommendations including the need to establish organizational culture supports establishment of an information system about the market which facilitate knowing and identifying the needs of existing and potential customers , marketing strategies of competitors, and the necessity hiring the information generated by the market by the banks to design and implementation their current and future in addition to adoption of customerknowledgemanagementas a comprehensive.

دور تنقيب البيانات Data Mining في زيارة اداء المنظمة : دراسة تحليلية في المصرف الصناعي

Author name: داليا عبد الحسين احمد الجرجفجي
Supervisor name: زكريا مطلك خضر الدوري
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

اثر المناخ التنظيمي في عملية الابداع : دراسة ميدانية في عينة من المنظمات الانتاجية في محافظة البصرة == Effects of Organization Climate In Innovation Process Logistic Study For Sample Productive Organizations In Basrah Governorate

Author name: خليل ابراهيم عيسى الخالدي
Supervisor name: محمد عبود طاهر
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Basrah
First pages:
Abstract: the aim of this study is to discover the effect of organization climate in innovation organization process in the productive organizations in Basrah.hrough analysis and diagnosis the defect and power points in thecorrelation among the varables either independent or main and the variable accredited the organization innovation as shown by the analysis of the importance of sub - variables form each main variable.the study has been made for a pattern of directors, engineers , technicians,creators in protective organizations Basrah.his study is depended upon three main hypotheses and sextracted other sub - hypotheses as the researcher used the descriptive manner in the theoretical aspect and statistical analysis in the application one. For this turn , it is developed controlled and tested questionnaire form.the study concluded the importance of organizational climate and its effect in innovation at the protective organization. All the correlations among the dimensions of organization climate and the variable accredited the organziation innovation are an importance and positive correlations. Also, the study recommended on the importance of organization climate and its active role in organization innovation espeially at the protective organizations ( of electric and industry sectors in Basrah).

امكانية التحول الى المنظمة المتعلمة في ضوء تحليل فجوتي المعرفة والاداء الاستراتيجي : بحث تطبيقي في عدد من المصارف الاهلية العراقية == The Possibility of Transformation To A Learning Organization In Terms of Analysis The Knowledge And Strategic Performance Gaps : Applied Research In A Number of Iraqi Private Banks

Author name: حنين شلال ابراهيم العزاوي
Supervisor name: صلاح الدين عواد كريم الكبيسي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يسعى البحث الى تسليط الضوء على تحليل العلاقة بين فجوتي المعرفة والاداء الاستراتيجي ومدى تاثير هذه العلاقة على امكانية التحول الى المنظمة المتعلمة , وسعى البحث الى تحقيق جملة من الاهداف المعرفية والتطبيقة. اذ تعد المعرفة المورد الاساسي لنجاح المنظمات لذل | Research seeks to shed a light on analyzing the relevance between the gap of knowledge and the gap of strategic performance and the effect of this relevance to the possibility of transformation the learning organization. The research sought to accomplish a number of practical goals : knowledge is considered the main source of organizational success; hence, organizations always seek to develop their skills through reducing the knowledge gap, treating it and standing on the relation of the gap of strategic performance of the organization; it is expected that the strategic gap is effected by the knowledge gap in a wide range manner, over and above the great desire to alter into enlightened organizations to meet the requirements of the 21st century.The main problem to be discussed was : is that analyzing the relation between knowledge gap and the strategic performance gap leads to the fact that organizations necessarily change into learning ones, the fact that those organizations understand this equation and their abilities in finding a kind of convenience between knowledge gap and the strategic performance gap and how to employ this relation to the possibility of transformation the learning organizations.In order to clarify the relationship between the researches variables, five main hypotheses have been formed, the questionnaire method has been adopted as a means of gathering data and acquiring financial data with its analysis. The questionnaire was subject to Validity and reliability tests : distributed to 62 Managers of private Iraqi banks (Baghdad, Al - Kheleej, Ashoor, Al - Itihad & Ilaf) and for analyzing research data the (SPSS) and (Excel) ready - to - use programs were used. The main statistical tools used in analysis were : "percentage, frequency, average, diversion, differential factor, Spearman connection factor, simple linear slant and the route analysis".The statistical methods discharged a number of results, mainly the The existence of a positive relationship between analyzing the knowledge gap and the strategic performance gap, to the possibility of transformation the learning organizations and not to mention the effect of knowledge gap in building learning organizations mediated the gap of strategic performance.In the framework of discussing the results, the research forwarded a number of conclusions, mainly that analyzing the relation between knowledge gap and strategic performance gap has a great impact on diverting it to learning organizations.

معوقات تطبيق فلسفة ادارة الجودة الشاملة في عدد من منظمات الخدمة العراقية == Obstacles To The Application of Total Quality Management Philosophy In A Number of Iraqi Service Organizations

Author name: حنان رياض خليل العبيدي
Supervisor name: مها كامل جواد
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تكمن مشكلة البحث حول تشخيص المعوقات التي تحول دون تطبيق ادارة الجودة الشاملة TQM في عدد من منظمات الخدمة العراقية, وتتضح اهمية البحث في ابراز دورادارة الجودة الشاملة TQM في دعم وتحسين المنظمات التي تعمل ضمن القطاعات الخدمية وزيادة اهتمام الادارة العليا بض | The aim of this research is to statement the main obstacles that prevent the application of total quality management (TQM) in a number of Iraqi service organizations. The research, also, tries to classify the priority of the obstacles depending on the type of surveyed service organizations. And diagnoses the extent to agreement or difference of the research sample member's views on the order of obstacles of TQM, and also proposes a set of solutions to address these obstacles.The research is based on test of two main hypotheses, the first one is (There are a set of obstacles prevent the application of total quality management TQM in a number of Iraqi service organizations), whereas the second main hypothesis is (There are a significant differences between the views of the research sample members about the obstacles to the application of total quality management TQM in a number of Iraqi service organizations). A group of service organizations were selected and by one organization in each of the sectors (health, finance, education, higher education, and tourism), which are, (Al - Yarmouk Teaching Hospital, Rafidain Bank/ Branch of Hay Al - Arabi Al - Jadid, Al - Karkh/1 Directorate of Education, College of administration and Economics/ Baghdad University, and International Palestine Hotel). The research adopted the questionnaire as a tool to analyze the practical side, which was distributed to the leaders by a total of (80) questionnaire.A number of statistical methods, appropriate to the nature of the data and the research hypotheses, have been applied. It has been used : frequencies, percentages, mean, and standard deviation to describe and analyze the sample, and one sample t - test to test the validity of the first major hypothesis, also, F - test (ANOVA) and LSD (SCHEFFE) to test the second main hypothesis and sub - hypotheses derived from it.The research has shown the existence of a set of obstacles that prevent the application of TQM in surveyed service organizations, which are, (administrative obstacles, cultural obstacles, obstacles of human resources, financial obstacles, and environmental obstacles). It also shows that there are significant differences between the views of the research sample members about the "administrative and environmental obstacles" in Iraqi service organizations. And there are no significant differences about the "cultural, human resources and financial obstacles" between surveyed service organizations.The results of the research showed that the administrative obstacles have been at the forefront of the obstacles that prevent the application of TQM in all of Al - Yarmouk Teaching Hospital and College of administration and Economics, while the obstacles of human resources were in the first place for the Rafidain Bank. Also, the financial obstacles had a priority among the other obstacles in Al - Karkh/1 Directorate of Education, whereas the environmental obstacles have topped in the International Palestine Hotel. So the researcher recommends surveyed organizations to start the treatment and removal of TQM obstacles depending on their own priority.

تقييم كفاءة الاداء الاستثماري للموازنة العامة : دراسة حالة في دائرة ماء بغداد == Evaluation The Efficiency of Investment Performance of Public Budget Case Study In Baghdad Water Authority

Author name: حنان اياد عبيد
Supervisor name: عماد محمد علي عبد اللطيف العاني
Specific topic: Business Administration
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف البحث الى تسليط الضوء على تقييم كفاءة الاداء الاستثماري للموازنات العامة في دائرة ماء بغداد التابعة لامانة بغداد، ومتابعة عملية التنفيذ للمشاريع كون عملية تقييم الاداء تعد مرحلة من مراحل الرقابة والتي تكشف عن نواحي الضعف والخلل في اداء المشاريع، اذ | The research aims to shed light on the evaluation of the efficiency of the investment performance of the general budget in the circle of water belonging to the Municipality of Baghdad Baghdad, and follow up the implementation process of the projects that the process of assessing the performance of longer phase of control and that reveal weaknesses and imbalances in the performance of the projects, as it has been to rely on the statement of the reality of the circle as well as determine the financial achievement rates for investment projects as well as assessing the efficiency of the performance of the budget by determining the level of efficiency of production projects using production capacity index. As well as a statement of how the best use of the financial allocations for projects for the period (20102014) and identify deviations and diagnose obstacles and difficulties facing the implementation of the projects. The use of many sources and references, laws and reports to support what has been put forward views and ideas as it was reached a set of conclusions was among them The lack of an information network between the Department and the authorities supervising the implementation of investment projects, particularly the information technology provides the facilities in terms of speed in the delivery of information and data and the right time, leading to speed the completion of works and projects, saving time and effort and reduce costs. The delay in approving the budget, as well as delays in the financing of the circle with cash as it is funding in recent months of the year, in addition to the delay procedures for Mounaqlat between projects within the overall costs in order to obtain the approval of the Ministry of Planning and Development Cooperation.While the recommendations of these conclusions areProviding network advanced information which enables the authorities supervising the implementation of investment projects to provide the department with information and data and reports daily and as soon as possible, which enables existing administrative work of speed in decision - making and stand on the reasons Allko and delays in the completion of projects and according to what is planned to bring benefits to the community through the provision of the best service. Finance department with cash during the first months of the year, in addition to special measures to be Mounaqlat within the competent minister the power without the need to obtain the Ministry of Planning to be part of the overall costs.

العلاقة بين الابداع والتغير التنظيميين وتاثيرهما في فاعلية المنظمة : دراسة تطبيقية لاراء المديرين في شركتي المنصور وابن سينا العامتين == The Relationship Between The Organizational Innovation And The Organizational Change And Their Effects On The Organizations Effectiveness (A Poll Study For A Sample of Ministry of Industry Companies

Author name: حميد علي احمد الملا
Supervisor name: صبيحة قاسم هاشم الاعرجي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناولت هذه الدراسة موضوع العلاقة بين الابداع التنظيمي والتغير التنظيمي وتاثيرهما في فاعلية المنظمات. ولقد اختبرت الدراسة في القطاع الصناعي ممثلا بشركة المنصور العامة وشركة ابن سينا العامة احدى تشكيلات وزارة الصناعة والمعادن. وطبقت الدراسة على عينة مكونة | This study has taken into consideration the subject of the relationship between the organizational innovation and the organizational change and their effects on the organizations effectiveness. The study has been tested in industrial sector represented by two major companies related to Ministry of Industry in Iraq. The first company was State Al - Mansour Company , The second one was State Ibn Sina Company. The study was applied on a sample of (140) managers distributable among many managerial levels members of ( board of directors, general managers or delegated managers, department managers, division managers, and unit and office managers ). The study has used the questionnaire as a main tool for collecting the data, and information in addition to the personal interviews and some annual reports related to companies. The study has tried to test a number of major and minor hypotheses related to the relation and regression among the variables of the study, and the differences among the companies in the main variable of the study for the purpose of answering all the questions related to the problem of the study and reaching the established objectives. For the purpose of processing the data and the information related to the study the researcher has used tested by non - parametric statistical tools as : Mediator, Scope, False limit factor and Regression. The study has reached to several conclusions, such the availability of the main three variables in a high level in the all companies under consideration, the availability of significant correlation among them, and significant effect for each of the organizational innovation and organizational change in the organizational effectiveness. And these results came appropriate with the hypotheses related to this aspect. The researcher has presented a number of recommendations, such as the necessity of encouraging and building organizational innovation by the companies managements and applying that in their different policies and programs related to the human resources. In addition to that, it is necessary to adopt the organizational change culture and training the managers on its skills and traits. Farther more, the necessary of the dependence of companies in executing its operations and the treatments with their customers, market, and on the standards and indicators that a achieve the effectiveness and success in their functions in different means and techniques.

التاثيرات البيئية والمالية لمعالجة النفايات الصلبة وانعكاساتها على التنمية المستدامة : بحث ميداني في مدينة كربلاء المقدسة == Environmental And Financial Effects of The Treatment of Solid Waste And Its Impact On Sustainable Development Search Field In The Holy City of Karbala

Author name: حميد خضير جاسم اليساري
Supervisor name: اياد طاهر محمد الجبوري
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
Key words:
  • النفايات الصلبة
  • اساليب معالجة النفايات الصلبة
  • البيئة، المالية
  • التنمية المستدامة
First pages:
Abstract: هدف البحث هو التعرف على التاثيرات البيئية والمالية للنفايات الصلبة والعلاقة بين اساليب معالجتها والجانب البيئي والمالي ومن ثم انعكاس التاثيرات البيئية والمالية على التنمية المستدامة, وذلك من خلال استطلاع اراء القائمين على ادارة النفايات الصلبة ومعالجتها و| The aim of this research is to identify the environmental and financial Effect of solid waste and the relationship between styles of Solid waste treatment and Environmental and financial side , then the reflection of environmental and financial Effect on sustainable development , through a survey on solid waste management and treatment, this survey included (40) employees of holy Karbala Municipality Directorate, as well as (20) employees of supervisory authority on the management of solid waste ,representing by Directorate of Karbala environment. To achieve the aim of the research was planned hypothetical express logical relationships between variables : the independent variable (styles solid waste treatment(,The mediator variable (environmental and financial aspect( and The dependent variable (sustainable development).several hypotheses have been suggested as initial answers to explain the nature of these relationships , this research seeks to verify their validity.Also one of the the objectives of this research is to identify styles Solid waste treatment currently used by Karbala Municipality Directorate and the amount of waste per day, their characteristics and determine the current cost to be borne by Karbala municipality Directorate and revenues from them.Research methodology was an descriptive and analytical approach, based on field research style. a questionnaire has been prepared as a research tool to measure the environmental and financial effects of the treatment of solid waste and its Effect on sustainable development, hypotheses was tested by statistical tools as : the arithmetic mean , standard deviation , coefficient of variation , correlation coefficient and simple linear regression coefficient.The results showed the following : 1. the absence of application of any style for Solid waste treatment officially in the holy city of Karbala.2. There is a correlation and Effect between the styles of solid waste treatment and environmental aspect.3. There is a correlation and Effect between the styles of solid waste treatment and financial aspect.4. There is a correlation and Effect between the environmental aspect and sustainable development.5. There is a correlation and Effect between the financial aspect and sustainable development.6. There is a correlation and Effect between the styles solid waste treatment and sustainable development.

دور الممارسات الفردية والجماعية في تحقيق متطلبات راس المال المعرفي : بحث استطلاعي لعينة من اساتذة جامعة بغداد

Author name: احمد حسن احمد
Supervisor name: صلاح الدين عواد كريم الكبيسي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

ادارة الموهبة والمقدرة الجوهرية للموارد البشرية كخيار لتعزيز الميزة التنافسية للمنظمات : بحث ميداني في وحدات الاداء الجامعي == Talent Management And Core Competency For Human Resources A Choice For Enforcement of Competitive Advantage For The Organization Field Research In University Performance Units

Author name: حسـين وليد حسين عباس
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: الغرض من هذا البحث تسليط الضوء على العلاقة بين ادارة الموهبة والمقدرة الجوهرية للموارد البشرية وانعكاسهما في تعزيز الميزة التنافسية للكليات، وسعى البحث الى تحقيق جملة من الاهداف المعرفية والتطبيقية. اذ تشكل ادارة الموهبة الاتجاه الحديث لادارة الموارد ال | The purpose of the research to focus the light on the relation between talent management and essential core competency for human resources and its inflects in enforcing competitive advantage for the colleges. Talent management represents modern direction to manage the human resources and the principle source to provide the organizations with high skill employees and distinguished performance. Also The core competency for human resources are regarded as cornerstones execute all tasks and duties that were undertaken by the colleges including the best competencies. Due to the great changes of the environment which are the colleges carry out their responsibilities, several colleges started looking for means and ways to strengthen their competitive advantage. The Problem of Field study is represented by the existence of clear failure in implementation of the activities of Talent management and concentrate on constructing core competencies for human recourse, and negligence of its role in consolidate competitive advantage in Iraqi colleges, Also the research aimed at to achieve several applied and knowledge objectives, and According to such a problem and objective , and in order to verify the variable of the main and sub - study , we formulated (7) principle hypothesis with (24) sun - hypothesis. Adopted The questionnaire as a tool to collect data of the study according to ready criteria and standards by using pentagonal Liker grade. It was subjected to the measures of honest and firmness, and distributed among (69) person from the employees in university performance units in (18) colleges from five Iraqi universities : “ Baghdad , Almustansiriya , Technical , Alnahrain , and AL.Iraqia university “. To analyze the data of the study, we used Statistics programs (SPSS) and (Excel). The statistical instrument that used in the analysis was “curve, available coefficient , correlation coefficient for Spearman , simple and multi linear slope and analyzing of the path”. The statistic approaches showed several results , the most important one was the existence of moral relation between the Talent management and core competency for human resources. Also showed that is moral effectiveness for each of the Talent management and core competency for human resources in consolidating the competitive advantage for the colleges , and the level of the effectiveness increase if they existed together. Regarding discussion of the results , the study presented several conclusions , out of the talent management and core competency for human resources are the competitive advantage for the colleges under dynamic environment that worked in the matter , which required increasing concentration on application of the activities of talent management and construct core competency for human resources ,that a working within , through knowing the advanced experiences of other advanced countries and make use of it in a best way

تاثير قنوات التوزيع في تحقيق رضا الزبون : بحث ميداني == The Impact of Distribution Channels To Achieve Customer Satisfaction / Field Research

Author name: حسين هشام عبد الرحمن السامرائي
Supervisor name: غسان قاسم داود سلمان اللامي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يعد التوزيع من عناصر المزيج التسويقي الرئيسة التي بواسطتها تستطيع المنظمات ايصال منتجاتها عبر قنوات خاصة الى جميع زبائنها في الزمان والمكان المناسبين لتحقيق المستويات المرغوبة من رضا الزبون، ولذا ومن هذا المنطلق والاهمية يعتبر بحث تاثير قنوات التوزيع في | The distribution of the elements of the marketing mix key by which organizations can deliver their products through private channels to all customers in the right time and place to achieve levels desired by customer satisfaction, so this sense and importance is to investigate the effect of distribution channels to achieve customer satisfaction in the industrial sector Iraqi basic orientation the current study. The eating study of customer satisfaction of topics complementary to the importance of distribution channels for organizations of Iraq, and the fact that the industrial sector is the most important pillars for building the economy of countries and their development, the researcher on the sample selection of industrial organizations of the Ministry of Industry and Minerals in Iraq, and the purpose of achieving the objectives of current research as sample consisted of (70) members of the administrative staff and technicians at the General Company for dairy products (Abu Ghraib) and the General Company for the manufacture of medicines and medical supplies - Samarra subsidiaries of the Ministry of Industry and Minerals in Iraq, and the purpose of updating the requirements of research data was collected and employ personal interviews as well as observations researcher that reward with the research sample, were Using a number of statistical methods mean, standard deviation, and simple linear correlation, and simple linear regression coefficient, and multiple linear regression coefficient, and test (Mann - Whitney) in the display, analysis and interpretation of the results of the study. The research found to a number of conclusions, mainly managed departments marketing that uses factors influencing the selection of distribution channels and evaluate the performance of distribution channels in directly influence customer satisfaction in order to achieve the levels desired satisfaction by senior management, but the influence evaluate the performance of distribution channels to achieve Customer satisfaction was greater than the effect of the distribution channels (totaling), On the other hand, factors affecting the choice of distribution channels have had a deep impact in achieving customer satisfaction, especially the factors relating to the organization totalling axes. The most important recommendations, the Iraqi companies Industrial if it wanted to achieve levels desired customer satisfaction it must increase interest productivity distribution channels and by working on a comparison between the rate of productivity channels distributive owned with rates similar to companies other competition, and motivate and reward members, and improve productivity channels distributive, and addressing the problems and obstacles faced by the members of the channel, and increased influence in the recruitment of all potential and financial resources optimally, so this sense and important companies must when selecting channels distributive appropriate work on the design of distribution channels fit in with their products and taking into care factors influencing in the selection of these channels on the one hand and evaluate the performance of the members of the channel (an attempt to take corrective action to adjust according to market developments) on the other, which ensures organizations Iraqi industrial further increase distribution opportunities for their products and to achieve levels desired by customer satisfaction, which is one of the most important objectives of Industrial Organizations Iraqi.

تاثيرات الخطا البشري في المخاطر المصرفية وامكانية التحول نحو المنظمة المتعلمة : بحث تجريبي في عدد من المصارف العراقية الخاصة == The Effects of Human Error In The Banking Risks And The Possibility of Transition To A Learning Organization Empirical Study In A Number of Iraqi Private Banks

Author name: حسين لازم الزيدي
Supervisor name: سعد علي حمود عباس العنزي | صادق راشد حسين الشمري
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف هذا البحث الى دراسة تاثيرات الخطا البشري في المخاطر المصرفية وامكانية تحويل المصارف العراقية الخاصة الى منظمات متعلمة، وذلك من خلال قياس واختبار تاثير الخطا البشري في المخاطر المصرفية، والوقوف على المخاطر الاكثر ارتباطا به للتركيز عليها، وتقديم المع | This research aims to study human error effects in the banking risks and the possibility of converting the Iraqi private banks to educated organizations, and through the measurement and testing of human error effect in every kind of banking risks types and stand on the most closely associated with the risks in order to focus on them and make appropriate processors have with respect to and increase the availability of skills and expertise required to carry out banking operations of error - free manner. Find dealt with human error in terms of meaning and understandable, classifications and types, causes and consequences and its approaches and theories. Also addressed placed banking risks in terms of meaning and concept, species and entrances and theories, also addressed placed banking risk management and measurement. Also addressed the evolution of organizations down to the learning organization, including the concept and characteristics and dimensional measurement, and the requirements of becoming a learning organization. The research was sealing his intellectual and theoretical study of the relationship between the three threads with the submission of a successful international experiences. We depart search of his problem to was the need of the Iraqi private banks, which are supposed to reflect the level of development and progress in financial and economic of the country areas, to a deeper understanding of the human errors committed within the bank either by management or employees, and to understand their causes and consequences and its direct and indirect effects in banking risks, which are a feature of the banking environment, and thus its impact on the bank's success in achieving its objectives, or protect it from falling into failure, and leave the banking market. So it was necessary to find a strategy to ensure the management of human errors and management of banking risks, be the basis of learning from the mistakes of the past and adopt the principle of creativity and knowledge, within the court system called the learning organization.The research methodology depend on experimental method, has identified a set of hypotheses that have been tested different tools of financial analysis, the style of case study statistical tools. Has been selected five banks exposed to real problems for analysis and access to the results serve to know the effects of human error in the banking risks, it was also selected three banks from the good rating for comparative purposes to measure the possibility of converting to banks, educated organizations. The research has come to many of the most important results that the most important errors that affect the banking risk is management mistakes, especially mistakes of decisions making, and that more risk is affected that the credit risk. The research found that the dimensions of learning organizations in Iraqi banks available moderately, and that non - distressed banks are best able to switch to an learnining organizations

استخدام المواصفة القياسية الدولية لتحسين جودة الاداء ISO 9001 : 2000 في قسم المشتريات لشركة نفط الجنوب : دراسة حالة == Improvement Performance of Purchasing Department of South Oil Company In Basrah (A Case Study)

Author name: حسين علي زيدان العقابي
Supervisor name: محمد عبود طاهر | علي محسن يوسف
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Basrah
First pages:
Abstract: Purchasing management is considered the most important functions of the industrial companies as to its great role in providing all requirements of the works of these companies so the performance of workers employed in purchase control in regards to the quality of performance and the positive effects on realizing the best levels of quality in respect of purchasing materials and equipment required for employment supply and production ?The study accredited the Standard specification ISO 9001 : 2000 toidentify the level of current performance quality for the stages of purchasing transaction and then evaluation the performance of purchasing department identifying weakness point and search for improvement techniques to develop the performance of employees of purchasing management. ?The main objective of this study is to identify the real fact of purchasing management and intend to improvement it through applying ISO 9001 : ?The study depended upon a hypotheses including (applying ISO 9001 : 2000) at purchasing department through determining the level of application and documentation among the requirements and the real fact of the performance of purchasing department and then express the level of quality for current performance to the sake of identifying the procedures.?The researcher concluded the following : Purchasing management suffers from the weakness of the accredited system to find qualified suppliers avoiding failure of supplying. And level the documentation of purchasing department and the limitation of reviewing and reference to old orders of the suppliers who would dealt with and they filed in supplying but it is continued dealing with them again.

راس المال الزبائني بتماثل الزبون والمنظمة في اطار فلسفة التسويق الشمولي : دراسة تحليلية لاراء عينة من المدراء والزبائن بمصرفي الرافدين والرشيد == Customer Capital Via Customer - Organization Identification Within The Framework of The Holistic Marketing Philosophy (A Analytical Study of Sample Opinion From Managers And Customer At In Al - Rafideen And Al - Rasheed Banks

Author name: حسين علي عبد الرسول الجنابي
Supervisor name: غسان قاسم داود سلمان اللامي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف البحث الحالي الى توظيف اطار فلسفة التسويق الشمولي لتعزيز راس المال الزبائني بوجود تماثل الزبون مع المنظمة كمتغيروسيط. وتتجسد مشكلة الدراسة الرئيسة بتساؤل اساسي مفاده كيف يستطيع المصرف ان يعزز راس ماله الزبائني من خلال تبني فلسفة التسويق الشمولي. وت | Current research aims to employ framework of a holistic marketing philosophy to enhancing customer capital existence of customer - organization identification. And embodied the main problem of the study questionably fundamental view how can the bank to enhancing its capital customer through the adoption of a holistic marketing philosophy. The study sample target managers in the Rafidain and Rasheed, as well as his customer, has been included in the study sample (120) individual heads of departments and branches. Offset (120) customers of the two banks. For the purpose of data collection research relied on questionnaire as the main tool has been developed in the light of the views and thoughts of researchers and specialists in the field of study variables.In light of the results of the statistical analysis, Search devised a set of conclusions was the most important : Bank can enhancing its capital customer through relied on marketed holistic philosophy verify the customer's social needs in identification. Based on conclusion study by the research, was derived a set of recommendations, the study community can find to overcome some obstacles present or future, especially since the banking industry in Iraq is witnessing dramatic shifts. Perhaps the most important of these recommendations was the need to adopt management banks surveyed holistic marketing philosophy and work to make them, through the inclusion of the Bank's vision and mission, and must move towards different market sectors so that they can penetrate as much as possible from the market

تاثير التحليل البيئي في المزيج التسويقي السياسي وادارة علاقات الناخب : دراسة استطلاعية لاراء عينة من اعضاء مجالس محافظات الفرات الاوسط == Environmental Analysis Effect On The Political Marketing Mix And Voter Relationships Management

Author name: حسين فلاح ورد ورش البدري
Supervisor name: انتصار عباس حمادي الدليمي | يوسف حجيم سلطان الطائي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناول الدراسة الحالية موضوع تاثير التحليل البيئي في المزيج التسويقي السياسي وادارة علاقات الناخب ولقد استطلعت الدراسة اراء عينة من اعضاء مجالس محافظات الفرات الاوسط في العراق التي تضم خمس محافظات هي ( القادسية، بابل، النجف، كربلاء، المثنى ). اذ تحددت | This study deals with the effect of environmental analysis on political marketing mix and voter relationships management. The study had been done. The study had been done on a sample of a governorates councils of ( M. U ) in Iraq , which it involve (60) members they are distributed according to a group of demographic characteristics. And questionnaire had been depended on in the study as a tool to collect the data. And the two computer programs (SPSS) and (STATICA) had been used , to process the data and reach to the results which concern with computation of values of ( ratios , frequencies , means , and standard deviations ) as well as test the hypotheses of study , by computation , the values of the relationships of direct effect and indirect among the variables of study , and it’s significance of this relation ships. The study has tried to test a number of major and minor hypotheses related to the relation and regression among the variables of the study. So , the study has reached to several conclusions , such as there is significant effect of environmental analysis on political marketing mix , and there is significant effect of environmental analysis on voter relationships management by political marketing mix. And according to these conclusions , the study presents many suggestions which be useful tools , to the political parties (which are studied ) , either now or in the future

تطبيق الخوارزمية الجينية في تنظيم تتابع العملية الصناعية في ورش الانتاج : دراسة حالة

Author name: حسن عبد الهادي حسن
Supervisor name: مسلم علاوي شبلي السعد
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Basrah
First pages:

تاثيــر التوجـــه الاســــتراتيجي فــي اداء المصارف العراقية الخاصة : بحث مقارن == The Impact of Strategic Orientation On The Performance of Iraqi Private Banks / Acomparative Research

Author name: حسام حمدان شونة
Supervisor name: علي موات الصيهود السوداني
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
Key words:
  • التوجه الريادي
  • التوجه نحو السوق
  • التوجه التفاعلي
  • بطاقة الاداء المتوازن
First pages:
Abstract: يهدف الباحث من خلال هذا البحث الى وضع جانب نظري للتوجه الاستراتيجي المركز على السوق في منظمات الاعمال من اجل تحسين ادائها الحالي والاداء المستقبلي من خلال استخدام التوجه الاستراتيجي بابعاده المتمثلة (التوجه الريادي،التوجه نحو السوق،التوجه التفاعلي) واســـ | OBjective researcher through this research to put my side of the strategic position on the market to go in business organizations in order to improve the current performance and future performance through the use of strategic orientation of deportation (Entrepreneurial Orientation, market Orientation, Interaction Orientation) And the use of scale (Balanced Scorecard) Bmnzawradtha four to measure its performance, has sought research to test a number of hypotheses main and branch - related relations link and relationships influence the research of variables (the strategic direction and performance), so to answer questions related to the problem of search, in particular questions basic (Are banks Iraqi special sample of the research has led strategic direction to achieve the best performance?, what the effect of the three strategic direction for its removal (leading orientation - market - oriented interactive - altuge) in the performance of the Iraqi Special) banks, And derives Find importance of being an inclusive framework "to test the impact of the strategic direction on the performance of banks, and to recognize the important role played by the first variable (strategic orientation) to influence the second variable (performance), the research aims to enable banks to enhance their ability to improve performance which is aimed at him through the development of a theoretical framework and strategic position on the market to go in business organizations and the diagnosis and interpretation of the nature of the correlations and effect between the strategic direction and performance of Iraqi banks research community and at the level of the dimensions. the researcher formulate a set of hypotheses was the most prominent of no significant moral correlation between strategic direction and performance, and there is a significant moral effect of the application of the strategic direction to improve performance. This research has been tested in the Iraqi banking sector represented by (Gulf) Commercial Bank and the Bank of Ashur International), and applied research on intentional sample of 85 managers and staff distributors in several administrative levels (Director, Department manager, branch manager, senior management staff) and use the search questionnaire head for the collection of data and information tool as well as personal interviews program and some private banks and annual reports, as well as the researcher used some statistical methods which (arithmetic mean, standard deviation, coefficient of variation, Pearson correlation analysis, and analysis of simple regression, financial ratios) The research has come to a set of conclusions was the most important, the presence of correlation and the relationship of positive influence strategic direction of the three for its removal in the performance of Iraqi private banks, the research community, and the dimensions of the strategic direction has sparked mixed on the performance of banks research sample, it is found that the impact of the pioneering trend in priority first, interactive approach in the second priority, and market - oriented in the third priority. Also found there are high positive correlation between the strategic direction (in general) and the performance of the banking banks sample section, also showed the results of descriptive analysis (general rate) to keep the strategic direction, Gulf Commercial Bank and the Bank of UNESCO's International achieved high adoption of the strength of the vertebrae search variables implying the absorption of the surveyed banks the importance of the strategic direction of all dimensions, "which will reflect positively on its performance.Based on the findings of the research results has developed a set of recommendations was the most important. Increase the interest of the Iraqi private banks, the research community strategic direction because of its direct impact on the performance of banks and the success of its business, the need for the departments of the surveyed banks to benefit from positive relations through the preparation of future plans and determine the long - term objectives to be achieved by exploiting the opportunities available to them, and exploiting the internal potential and its impact on the banking performance, as well as conduct in - depth studies to find out the reasons for the negative impact of the move towards the market in the performance of the surveyed banks and processed increases the efficiency of its interaction with the perspectives of the other balanced Scorecard, the need for the surveyed banks to adopt the use of balanced performance Bmnzawradtha the four card being a system of "comprehensive and integrated "to measure its performance.

القيمة المضافة للمعرفة في ظل تداؤبية العلاقة بين المورد المعرفي وتكنولوجيا المعلومات : بحث ميداني مقارن في بعض المصارف الاهلية العراقية == Knowledge Value Added Under The Relationship Synergistic Between Knowledge Resource And Information Technology Comparative Field Research In Some of The Iraqi Private Banks

Author name: حاتم علي عبد الله الحمداني
Supervisor name: صلاح الدين عواد كريم الكبيسي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
Key words:
  • المورد المعرفي، تكنولوجيا المعلومات
  • القيمة المضافة للمعرفة
  • سلسلة قيمة المعرفة
  • مقدرات المورد المعرفي
  • امكانات تكنولوجيا المعلومات
  • نموذج خلق المعرفة
First pages:
Abstract: تضمن البحث تكوين تصورات واضحة حول القيمة المضافة للمعرفة من خلال تداؤبية العلاقة بين المورد المعرفي الاساس في هذه القيمة وتكنولوجيا المعلومات كاداة مساعدة في تحقيقها استنادا الى طروحات(Nonaka et al,1996)، في محاولة لتعميم النظرية وامكانية تطبيقها في البي | The present research tries to create a clear perceptions on Knowledge Value added through the Synergetic relationship between the fundamental Knowledge resource in this value and information technology as a tool to assist in their investigation, based to the proposals of (Nonaka et al, 1996), who tried to generalize this theory and apply it in the Iraqi environment, therefore, this research is a start from the research dilemma to bridge the Knowledge gap between the existing intellectual reviews and the possibilities of its applications, it aims to identify the Knowledge resource Competencies and information technology Capabilities and their impact through the Synergetic relationship to achieve the Knowledge value added. The present research is basically on the deductive approach driving from the subjectivism philosophy to deriving it's Hypotheses from the theoretical framework, then trying to test it through statistical and knowledge means in order to verify the objectivity through : first, analytical survey for (114) managers working in three private banks (Middle East, Trade Gulf and North) to verify the availability of Knowledge value added by using statistical means and comparison between them. Second, based on the Knowledge value added methodology which proposed by (Housel & Bell, 2001) to support the first tool and make a comparisons among the three private banks which was supported by the coefficient of creating intellectual value by knowledge means, this was based on Simi - structured interviews with (15) managers to identify the learning times, further, to know the ration of completion the banks processes through the information technology.The results of the present research are supporting all the propose hypothesis based on the experimental level except sixth hypothesis that dealt with finding the significant differences between the research sample banks, and the content analysis which been proofed through it that the Gulf Bank was superior based on return on Knowledge and the coefficient of creating the intellectual value, second and third placed were for Middle East bank and North bank respectively, in spite of the absence of significant differences between them as test (One way ANOVA). Based on the results we can recommend using the Knowledge as platform in the banks working environment and take advantage of the Competencies of its knowledge resource, then the research was closed by many suggested future studies.

تقييم اداء الخدمة الصحية من وجهة نظر المستفيدين : بحث في عدد من الاجنحة الخاصة للمستشفيات الحكومية == Evaluating The Performance of The Health Service From The Perspective of The Beneficiaries,Research In A Number of Private Suites To Government Hospitals

Author name: ثامر كريم محمد العبودي
Supervisor name: عبد الرحمن مصطفى طه الملا
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف البحث الى التعرف على مستوى الخدمات الصحية المقدمة في الاجنحة الخاصة للمستشفيات الحكومية من وجهة نظر متلقي الخدمة الصحية (المريض) وذلك من خلال التعرف عن مدى رضاه عن مجموعة من الابعاد التي لها تماس مباشر مع المريض والتي يستطيع ان يحكم عليها بسهولة وحيا | This research aims to identify the level of health services provided in private suites to government hospitals from the perspective of the recipients of the health service (patient)Through the recognition of how satisfied a set of variables that have a direct contact with the patient, which can be judged easily and impartial, where he was reliance in this research mainly on the questionnaire, which included six presidental variables providing to assess health services from the point of view patients (easiness of residence, social and behavioral characteristics, and hotel properties, and administrative features, efficient staffs working, general considerations) has been taking a random sample of (125 ) patients of the patients admitted in private suites distributed over a group of hospitals in Baghdad (the private nursing home hospital, Ibinalbalady hospital, Kadhimiya Teaching Hospital) was Tzemin Find a set of questions that reflect collectively on the problem of the search, and then determine the goals of the research and its importance, as well as formulate hypotheses major research derived from each of six hypotheses subsidiary was searched and verified using a combination of modern statistical methods and modern study found a number of important conclusions about the reality of the health service in private suites and most important of these conclusions is the weakness in the level of services provided in their own wing of the point of patients consider that there are significant moral correlation between all approved study variables in the evaluation and the patient satisfaction, except for administrative properties variable, it turns out that there are significant differences between the studied hospitals in the application of those variables differences, and this is proof that each hospital special direction in Dealing with these variables and its applications supposed to be uniform in all hospitals, while the most important recommendations that came out of research they need to set clear goals strategy concerning the work of the private suites take in consideration patients view for services rendered and the establishment of an integrated hospitals operate private suites system separated from the public sector to improve the level of health services to improve the image when the beneficiaries of these services.
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