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تشخيص معايير جودة العمل الرقابي وتاثيرها في تجاوز حالات الفساد الاداري : بحث استطلاعي لعينة من العاملين في مكاتب المفتشين العموميين == Diagnosis Standards For Quality Control Work And Its Impact In Overcoming Administrative Corruption Cases

Author name: محمد عبد الامير مغير
Supervisor name: انتصار عباس حمادي الدليمي
Specific topic: Control and Inspection
Degree: Master
Language: Arabic
University location: Baghdad
Key words:
  • معايير جودة العمل الرقابي
  • الفساد الاداري
  • مكاتب المفتشين العموميين
  • الرقابة والتفتيش
First pages:
Abstract: يتركز موضوع البحث في دراسة متغيرين رئيسيين في عمل مكاتب المفتشين العموميين, وهي معايير جودة العمل الرقابي وحالات الفساد الاداري. وتنفيذا للتوجهات العلمية في تعشيق الجانب الاكاديمي للدراسة مع الواقع العملي , انطلق هذا البحث لربط احد اهم وظائف الادارة، وه | Concentrated research topic in the study of key variables in the work of the offices of inspectors general , the quality standards of audit work and cases of administrative corruption. Pursuant to the directions of scientific interleave the academic side of the study with practice, launched this search to connect one of the main management functions , a function control through quality standards for audit work and pose an impact on all functions of the organization and its operations , as a means actors in achieving fairness and reduce the incidence of corruption , with one of the most important aspects that lead to deviation from the ethics of public office , the administrative corruption , in order to achieve its objectives for the surveyed offices to ensure the health and safety of the functioning of the government departments and prevent corruption. To understand the nature of the relationship between the variables studied , was the adoption of quality standards for audit work independent variable through four dimensions , ( professional requirements , skills and competencies , distribution of tasks , guidance and supervision ) , and cases of administrative corruption variable dependent through indicators five which are ( bribery , abuse of office , embezzlement, theft, fraud , forgery , mediation and nepotism ).The main reason for the choice of research topic is the sense of the importance of the subject and the need to deepen the vision , especially the reality of the work of the offices, since the work and the development of these offices , the researcher noted , the lack of guidelines or standard under which measure the level of quality of work supervisory or regulatory reporting , and in order to be a reference departments and agencies in the preparation of reports , as well as the lack of an organizational unit in the office competent supervision over the obligation to apply quality standards audit work , according to international standards for audit quality work control and audit , as stipulated by the international standard ( 220 ) , which contributes to the improvement of quality control and audit work , through the commitment of officers to apply the standards and their impact in reducing the incidence of administrative corruption , which is an important goal circles seeking regulatory agencies and organizations all achieved. Then a theoretical framework has been prepared in connection with the concepts of integrated , quality standards for the diagnosis of audit work and administrative corruption cases exceeded all covering it almost subset of concepts.This has adopted this research planned hypothetical expresses the logical relationship between the variables of the research, the purpose of the application of this research and testing hypotheses has been selected sample of (7) from the offices of inspectors general of the (36) working in the Iraqi ministries they represent one of the most important regulatory agencies operating in the diameter, which was established under the coalition Provisional Authority Order No. ( 57 ) for the year (2004) , was the adoption of the resolution as head of the data collection as well as the adoption of four other tools , office annual reports , views of actual , personal interviews , and data for displaying the completion rate percentages for treatment negative phenomena general sample of Iraqi institutions for years ( 2012,2011,2010 ) , has reached the size of the sample surveyed ( 126 ) of the slice censors administrative and financial represented at all levels of offices surveyed , have been using the statistical program - (SPSS), for the purpose of conducting statistical treatments.In light of the results researcher found to a set of conclusions was the most important , the weakness of knowing some of the auditors in the offices of inspectors general standards of verifiability , and especially the international standard ( 220 ) Special audit quality , through demonstrated results on the existence of the proportion of neutral ( 41.3 % ) to own sufficient knowledge of the concept of quality of performance in accordance with the international Standard.It concluded Find a set of recommendations , most notably , to promote and consolidate went offices of inspectors general to develop and improve the quality of audit work through the development of guidelines or standard under which measure the level of quality of work supervisory or regulatory reporting , in order to be a reference to the departments and agencies in the preparation of reports , as well as the development of an organizational unit in offices competent supervision over the obligation to apply quality standards audit work , as well as the application of the concepts and thought this trend in general in the whole office.

بناء نموذج رياضي خطي لشبكة توزيع المنتجات النفطية في العراق == Establishing A Mathematical Model of Integrated Industrial System

Author name: محمد سعد ابراهيم
Supervisor name: فاتن فاروق صالح البدري
Specific topic: Operations Research
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: ان عملية صنع القرار عند وجود معايير متعددة تعد من المواضيع المهمة والسائدة في مجال بحوث العمليات والاقتصاد والهندسة والادارة وفي كثير من المجالات الاخرى اذ تتميز فكرة المعايير المتعددة بدلا من الاحادية بانها ”الامثل“ وهي ايضا تمثل مفهوما بديلا عن الام | Multiple Criteria Decision Making is one of the important and dominate subjects in the field of operations research, economics, engineering and management and in many different fields where the notion of multiple criteria rather than single criteria is characterized as the “optimal” and it also represents an alternative concept of traditional optimality because of due to the importance of this subject the goal of this study was to Establishing A Mathematical Model of Integrated Industrial System through the use of Multiple Criteria Decision Making approaches where the real problems is often constrained and needs a formula to find an optimal solution which depends on trade - offs for the evaluation of the best criteria and since the trade - offs are not existent among the single criteria this study basically depended on the multiple criteria concept which included eight concepts of optimality, fuzzy multi objective optimality, multi objective optimality with fuzzy constraints, solving non - fuzzy multi objective optimality, fuzzy goal and fuzzy constraint programming, tow phase approach for solving problem and goal programming with achievement functions. Because of the importance of white oil products (Benzene, Gas oil, Kerosene) in every day life and the continuous and increasing demand for it a mathematical model for system of the distribution of oil products network has been built to achievement two goals first is to minimize the cost transportation oil products through pipelines dedicated for transportation these products and second to minimize the shortage in the refineries to the maximum rate to respond the demand of oil products of all the governorates of the country where these objectives are subject to the constraints related to the amounts of demand for each governorates products energies of refineries, transportation energies, designable pipes energies and implicit constraints and this model was solved by using the ready made program (WinQSB - 98) respective of operations research models

تحديد العوامل المؤثرة في زيادة انتاجية خدمة التمريض في بعض مستشفيات محافظة ديالى == Identify The Factors Influencing The Increase In The Productivity of The Nursing Service In Some Hospitals In The Province of Diyala

Author name: محمد زيد عباس
Supervisor name: نادية لطفي عبد الوهاب الجنابي
Specific topic: Nursing Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف البحث الى دراسة اهم العوامل المؤثرة بانتاجية الخدمات التمريضية وقد اعتمد المقياس المطور من قبل ((Kien, 2012 والذي يتضمن سبعة عوامل ( القوى العاملة , فريق الادارة , التحفيز , ضغط ساعات العمل (الوقت) , المواد/المعدات , الاشراف , السلامة ) ,وذلك لغرض قي | The research aims to study the most important factors affecting the productivity of nursing services has been the developer measure adopted by the (Kien, 2012) which includes seven factors (workforce, management team, stimulation, pressure of working hours (time), material / equipment, supervision, safety), and for the purpose of measuring the factors affecting the productivity of these services, as well as measuring the productivity of nursing services and recognize the reality of providing nursing services in a number of public hospitals in the province of Diyala it has been productive partial measure in the surveyed hospitals, and research involved a sample of nurses working in hospitals in the province of Diyala (Baquba Teaching Hospital General, Khalis General Hospital, Virgin Specialist education), and the sample was selected group of nurses, workers and nurses in providing nursing services for hospitals surveyed totaling (400), a nurse and a nurse have been retrieved (380) form the equivalent ( 95%), and it has subjected measure of test validity and reliability and are used many statistical methods such as factor analysis and the arithmetic mean, standard deviation, and test (T), and scale) Kaiser - Meyer - Aolkin exploratory Kaiser - Meyer - Olkin)), and test Bartlett (Bartlett) which measures the correlation between variables as well as UMann test - Whitney differences morale among the answers of nurses in the surveyed hospitals, the use of software (SPSS), the research concluded, inter conclusions have been some of which were common among the surveyed hospitals Perhaps the most prominent of the authorized distribution for the preparation of nurses on different sections in these hospitals is appropriate to the needs of these sections, which led to the burden of high work on some nurses, especially in the consulting departments and emergency, and that the lack of appropriate incentives for nurses, as well as the wages granted to them is not equivalent to the effort by them, and there is no granted opportunities for them to develop their skills and complete their studies all contributed significantly to the lack of motivation to work, has recommended the search a number of recommendations including the need to take into account the needs of each department of the hospital nurses, according to the number of patients who are in each section for the workload of all the nurses, distributed equally in these hospitals, as well as a review of rewards and incentives for nurses and grants are consistent with the seriousness of the work and its size within the surveyed hospitals

تقدير حجم رؤوس الاموال الهاربة من مصر والسعودية والعوامل المحددة لها للمدة 1990 - 2005 == Estimate The Magnitude of Capital Flight From Egypt, Saudi Arabia And The Determinants For The Period (1990 - 2005)

Author name: محمد راضي جعفر
Supervisor name: جليل شيعان ضمد البيضاني
Specific topic: Economy
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

تصميم نظام للتكاليف المعيارية في نشاط استخراج النفط الخام والغاز المقترح لشركة نفط الشمال == Standard Cost System For Extraction Desigen Activity of Petroleum & Gas Suggested In North Oil Company

Author name: محمد راضي عبد الكاظم
Supervisor name: جليلة عيدان حليحل الذهبي
Specific topic: Accounting
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تتمثل المشكلة الرئيسة لهذا البحث في افتقار الوحدات الاقتصادية العاملة في نشاط استخراج النفط الخام والغاز الى نظام للتكاليف المعيارية لعناصر التكاليف المعيارية المختلفة , مما يضعف دور الادارة في اداء وظائف التخطيط والرقابة وتقويم الاداء. يهدف هذا البحث ال | There are many problems facing the economic entities as a result of its mass production&variation of its products , the matter which had increased the need & importance of cost accounting which is regarded a main tool for the managerial control,which offers the different useful information in the relevant time for the different managerial function.The actual costing system is unable to meet the contemporary management needs by provide it useful data &information to use it in the planning ,control, decision making,and performance evaluation.beside the management desire to measure the actual performance by a predetermined measurement reflect which cost most be exist ,to now any driver which cause increases in the costs as a result of bad use of resources.Standard costing system appear to provide the management with required information to perform its functions by the best use& way before beginning in the production operation.standard costs set and determinedbefore beginning of the production operationand it participating with planning function and so it regarded as significant devices for planning.So this research aims to state a standard cost system for the oil extraction activity by applying it in the north oil company.To achieve the reach aim it had divided in six chapters ,the first had allocated to the research methodical& the previous studied through its two sections. The second chapter had allocated to show a theoretical backgroundfor the accounting information systems & the requirements to apply the standard cost system ,through its three sections.The third chapter had allocated to determine the standard costs for cost elements & its variances through its three sections. The fourth chapter had show to give a view about petroleumindustry & the research sample (north oil company) through its two sections. The fifth chapter had allocated to determine the standard costs for cost elements & its variances for the north oil company through its three sections.Finally the sixth chapter offered the conclusions& the recommendations which the research had reached it in the theoretical and practical study.

اليات تسعير نوعيات النفط العراقي وانعكاساتها على التصدير == The Mechanisms of Pricing Iraqi Crude Oil And It'S Reflect On The Trends of Export

Author name: محمد حازم عباس
Supervisor name: رحيم حسوني زيارة
Specific topic: Economy
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يعد النفط العراقي اهم مصدر لتمويل قطاعات الاقتصاد الوطني ,حيث تشكل ايراداته 95% من الموازنة العامة للدولة , ومن ثم يرتبط تطور بقية قطاعات الاقتصاد بتطور قطاع النفط. ان لعملية تسعيرالنفط الخام اهمية كبيرة للدول المنتجة والمستهلكة على على حد سواء ,بما يؤدي | Oil is considered the most important source for providing the funds for the national economic sectors. The revenues of oil constitute %95 of the GPD. Therefore, the development of the remaining sectors depend on oil. The process of pricing crude oil has great importance for the producing and concusimg states alike because it provides for the productrive states with the needed finance. The Iraqi Oil Marketing Organization (SOMO) depended on the a unified price for all the buyers, because of taking West Texas Index (WTI) as a reference in pricing oil going to the United States. That may not reflect the real value of market and did not contribute in marketing the type of heavy oil. Then, to what extent had SOMO been able to market the light and heavy crude oil in a way that contains the expected increase in the crude oil production

الفساد الاقتصادي في دول مختارة مع التركيز على العراق للمدة 2003 - 2007 == Economic Corruption In Iraq (2003 - 2007)

Author name: محمد جاسم عواد
Supervisor name: نبيل جعفر عبد الرضا المرسومي
Specific topic: Economy
Degree: Master
Language: Arabic
University location: Basrah
First pages:
Abstract: يهدف البحث الى التعرف على اثر تطبيق الشركة العامة للموانئ العراق لمفهوم ادارة الجودة الشاملة بالاضافة الى التعرف على طبيعة العلاقة بين عناصر (متطلبات) ادارة الجودة الشاملة ودرجتها والاداء المؤسسي للشركة.ولتحقيق هدف البحث تم تصميم استبانة لغرض البحث الميد | Since the onset of 1980s, corruption has been attracting wide range of consideration. Till this current time, it is occupied the first important matter and of most priority in almost all countries of the world, especially the developed ones. That is due to the awareness of the governments that the problem of corruption has negative impacts and severe harms on different fields [economics, social, politics] especially it is considered as obstacle against the economic development and growth, through its impact on the investment and costs of the projects and aspect of expenditures as well as revenues of the state. Corruption is defined as a misuse the public money in favor of personal or private interest. It is represented a state of hysteria of the community as a result of the default of the penals and laws. To demonstrate this problem by putting a hypothesis that says "The politics system which following the changing of the rule in Iraq, led to spearte the economic corruption fenomenon. This fenomenon has avery dangerous impacts on Iraqi economy and society that prevented to build the modern state of Iraq" To prove this hypothesis the study is divided in to four chapters. The first deals with conceptual and primarily frame work of the corruption. The second highlights the economic corruption in some countries. While the third shows the economic corruption reality in Iraq.Finlly, the fourth deals with corruption reflections on the Iraq economy and the ways to treat it.At last there are some conclusions and some suggestions.

تصميم نظام محاسبة التكاليف الالكتروني لشركة الخطوط الجوية العراقية == Design Electronic Cost Accounting System For Iraqi Airways

Author name: محمد تحسين علي مهدي
Supervisor name: حنان صحبت عبد الله
Specific topic: Accounting
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: استند هذا البحث الى مشكلة حقيقية وواقعية المتمثلة بعدم وجود نظام محاسبة تكاليف في شركة الخطوط الجوية العراقية وبالتالي تكون عملية تسعير الخدمات المتنوعة التي تقدمها الشركة عينة البحث من النقل الجوي والشحن الجوي ووقود الطائرات وخدمات تموين الطائرات ليست | the research Was based to a real and realistically problem of that there are no cost accounting system in Iraqi Airways and therefore be varied services provided by the company's pricing process research sample of air transport and air cargo and aviation fuel and aircraft catering services are not properly especially in the light of new data new companies from entering the competition in the Iraqi aviation industry and therefore does not provide price flexibility in order to compete to get market share, And then research solution this problem through design cost accounting system that covers all the costs incurred by the company in order to provide the design services and also has been the development of this system to an electronic system in order to meet the management requirements of reports and information costs quickly and more accurately in order to help them to make to various resolutions In order for the vast amount of financial data compared to accommodate the rest of the Iraqi companies to the fact that the company's research sample Winning the only company considered to the Iraqi transport ministry , A researcher has found to a lot of conclusions, most notably is there is a clear failure by the company to attend the dates of travel caused by a weakness in the rules of procedure of the company and the lack of proper follow - up to a number of flying hours per aircraft and for each line or airline sector process and therefore lead to a non comparisons between more than a plane to see the differences in hours as well as the lack of company's ability to estimate the cost of air transport service scientifically sound, practical, and thus also affect the travel tickets that are unrealistic pricing process, as well as also the case in the rest of the services offered by the company.

العلاقة بين مقدرات الابداع الاستراتيجي وسلوكيات القيادة التحويلية واثرهما في الميزة التنافسية المستدامة : دراسة تحليلية لاراء عينة من التدريسيين في الكليات الاهلية ببغداد == The Relation Between Strategic Innovation Capabilities And T He Behaviors of The Transformational Leadership And Their Impact On The Competitive Sustainable Advantage.

Author name: محمد اصبع بكال المسعودي
Supervisor name: عبد الرحمن الملا
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تجتذب مشكلة الدراسة النظرية في حداثة وندرة الدراسات التي تناولت توليفة المتغيرات المتمثلة بالميزة التنافسية المستدامة والية تحقيقها من خلال التركيز على تحفيز مقدرات الابداع وسبل اكتنازها في سلوكيات القادة التحويليين. في حين ارتكز الاطار العملي للمشكلة ثان | The theoretical research problem is characterisel in rarity and novelty of studies which tackled a mixture of variable represented in the sustainable competitive advantage and the mechanism of achieving it through of cussing o.u stimulating immovation,abilities and means of encompassing it in the behaviours of the transit and leaders. while the practical frame.Of the problems centered on the necessities to correct the conception of the sustainable competitive advantage and understand its effects as a result of the congruity among these innovated abilities and makes them as apocedure in the transitional leaders behaviors represented in the sample of research which gathers (56)numbers of the faculty staff in seven private colleges in Baghdad.The importance of this research cause from the value of scientific outcome of the teaching staff and the concentration of teaching value on the innovated character which this sector needs and to continue the flow of the advantage extracted from the congruity of innovative abilities with the characteristics of the transitional leadership to ensure the achievement of sustainability in the competitive advantage as one of the challenges which the private college face with regards to the public colleges in these environment circumstance.The research is based on tow main zero hypothesis : The first doesn't confess any relation between strategic innovated abilities and the transitional leaders bahaviour white the second assumed the testing of the effective relation of the variable perse on the sustainable competitive advantage.Them equestianrre was developed in the form of(100) question divided by(4) axis. The research used a group of statistic tools such as connection factor (kindal),the effectiveness and degree of importance.The research reached a set of conclusions : One of them is a theory which affirms the innovative strategic role and its abilities in maximizing the benefit achieved from the transitional leadership behaviours and and its effect in achieving the significance of the organization visa vis the other organization. the practical conclusions denied the tow main hypotheses and proved the existence of joint relation between strategic innovated abilities and transitional leadership behaviour as well as the existence of effective relation of or both variable in achieving sustainability in competitive advantage.The research ended by providing recommendative such as the necessity of using teaching sector especially in the private colleges the programmers of the organized learning based on collective or team work and the sample colleges should adopt the philosophy of spreading and creating innovative abilities among the behaviour of transition leadership headed for achieving the competitive sustainable advantage,

تقويم الاجراءات التدقيقية لمراقبي الحسابات للحد من ظاهرة غسيل الاموال في المصارف التجارية العراقية == Evaluation Audit Procedures For Auditors To Reduce The Phenomenon of Money Laundering In The Iraqi Commercial Banks

Author name: محسن فؤاد محسن
Supervisor name: علي حسين علي الدوغجي
Specific topic: Accounting
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: نالت ظاهرة غسيل الاموال اهتماما واسعا من مختلف المنظمات الدولية منذ عقود عديدة، لما احدثته هذه الظاهرة من تاثيرات سلبية على الاقتصاد العالمي، نتيجة لتطور وتعدد عملياتها واساليبها في تحويل الاموال غير المشروعة الى اموال تبدو وكانها اموال مشروعة. ان ا | The phenomenon of money laundering gained wide attention from various international organizations since many decades, what caused thisphenomenon of a negative impact on the global economy, as a result ofthe evolution of the multiplicity of operations and methods in the illegal transfer of funds to the funds looks like legitimate funds.The attention of the audit profession like all other sciences to the phenomenon of money laundering stems from the fact that this profession provides reasonable assurance to users of the financial statements are free of manipulation and fraud, such as money laundering operations.The research aims to clarify the theoretical framework of the phenomenon of money laundering defined and stages, methods and clarify the concept of audit and responsibilities of the auditor and the role of quality audit in an interview responsibilities of the auditor as well as an explanation of the criteria for international scrutiny of the relevant theme of money laundering and research aims also to evaluate procedures audit of the auditors in Iraqi commercial banks to reduce money laundering operations, with the suggestion of an audit program to reduce the phenomenon of money laundering in the Iraqi commercial banks.The researcher reached a number of conclusions and recommendations as a contribution in developing the procedures audit to reduce the phenomenon of money laundering in Iraq, whose conclusions search in the activation of the important role of auditors in the form that they can enhance the confidence of users of financial statements to their work, as the researcher recommended relying on international auditing standardsand international efforts to combat money laundering operations when they performed an audit, and find ways that will enable them with the other parties in the fight against money laundering and to get rid of their negative effects on the environment of Iraq

اثر ابعاد سلوكيات المواطنة التنظيمية في استراتيجيات تمكين فرق العمل : دراسة استطلاعية تحليلية في عينة من مدينة الطب == Fite Between The Organizational Citizenship Behavior And Teams Empowerment Strateiges Apoll Study In Medicine City Organization

Author name: مجيد حميد عبد الله الزوبعي
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: لقد تناولت هذه الدراسة اثر ابعاد سلوكيات المواطنة التنظيمية بابعادها الفرعية(المثابرة الشخصية، والمباداة الفردية، وتعزيز الولاء او الاخلاص، والمساعدة ما بين الافراد) كمتغير تفسيري، وكذلك استراتيجيات تمكين فرق العمل بابعادها الفرعية (المقدرة، ومدلولية الهد

كفاية الاداء الاداري واثره في كفاية نظام الرقابة الداخلية : دراسة تطبيقية في عينة من الوحدات الاقتصادية الحكومية الانتاجية والخدمية == Managerial Performance Efficiency And Their Effect For Internal Control System Efficiency Afield Study For A Sample of Productivity And Services Government Economical Units

Author name: مجبل دواي اسماعيل الساعدي
Supervisor name: ماهر موسى العبيدي
Specific topic: Accounting
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: This study aimed to shed light on managerial Performance efficiency and their effect for internal control system efficiency. It is achieved for a sample of general managers and assistant of general managers and managers of audit, accounts, Planning and human resources management and auditors and accountants in productivity and services government economical units and it has been based on a basic hypothesis , that (the change in the level of managerial performance efficiency in providing internal control components will cause the change in the level of internal control efficiency). The researcher used the descriptive method in the theoretical part, and the statistical analysis in the practical part and for this purpose a testified questionnaire was developed. The study point out many conclusions the most importance interest weakness of the higher management in providing internal control components particularly in control environment - risk assessment and monitoring in research simple units, and all the correctional relation ships between internal control components and objectives of internal control are positive and significant. The study concluded with number of recommendations and suggesting including important necessity of higher management in provide of internal control components at appropriate level of efficiency and support that in provide relevant environment for the internal control, in additional to clear understanding to the important of internal control from higher management.

نظام تخطيط الاحتياجات من المواد وانعكاساته في تعزيز المزايا التنافسية : دراسة ميدانية في الشركة العامة لصناعة الادوية والمستلزمات الطبية في سامراء == The Material Requirement Planning System And Reflect That In Reinforcements The Competitive Advantage A Domaining Study In State of The General Company Drugs And Medical Appliances In Samarra'A

Author name: مثنى فراس ابراهيم الدليمي
Supervisor name: سامي ذياب محل الجنابي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Salahaddin
First pages:

تاثير حاضنات الاعمال في تحقيق متطلبات ريادية المشاريع الصغيرة والمتوسطة : بحث تطبيقي == The Effect of Business Incubator In Achievement The Requirement of Small And Medium - Sized Enterprises Entrepreneurship : Applied Research

Author name: مثنى زاحم فيصل العجيلي
Supervisor name: سعد علي حمود عباس العنزي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناول هذا البحث تاثير حاضنات الاعمال بابعاده الرئيسة(تبني المشاريع الجديدة، ونمو واستدامة الاحتضان، التقنيات المستخدمة، والتاثير المجتمعي، وخدمات الحاضنة، وقياس المؤشرات المالية) في ريادية المشاريع (الابداع، والاستقلالية، والاستباقية، وتبني المخاطرة، | This study has dealt with the effect of business incubators with its main dimensions ( the adoption of new projects , the growth and sustainability of incubators , used techniques , Societal effect , incubator services , Financial incubators measures ) and the projects entrepreneurship (creativity , independency , Forestallmentality , risk adaptation , offensive competition , and the Financial assessment ) and the entrepreneurship Requirements by (inhancing the experiments and expertises , and the satisfaction of the society needs , diversity of production and introducing new services , increasing the competition abilities , capturing environmental opportunities and making use of them , and building social relationship with various institutions ). The study has launched From an intellectual dilemmaBegan this research from dilemma of thought due to the escalating interest in SMEs recently because of privacy and its importance and the multiplicity of parties interested in them so that has played an important process of economic advancement of countries by providing services and wide use of all sectors and run a variety of manpower as well as its conversion to find new products because of the brittleness of the projects against the strong competition of the other projects as a result of the territorial and international developments which causes the concern in growing the services which support the activity of this projects. and the criterion of capital deems more precise in defining the concept of small and medium projects than the number of employees (Workess). The small and medium projects are distinguished by their highs average of failure especially in the first years of running because of the shortage in the managerial skills and the weakness of their Financial Resources and laces the marketing problems , which prevent getting the information , consultations , researches training seuices , and the increasing consciousness for the importance of these projects in the economical development and the difficulties that work in their shadow , all of them uased the creation of new michanisms to support these growing projects.The aim of this stydy is to deepen the understanding of business incubators and its different dimensions and the requirements of entrepreneurship to the projects , to gain a scientific framework that gather the most dimensions and concepts , and the attempt to test the Iraqi environment ti incubate these modern concepts. The methodology of the study was qualificative and analytical. and the study determined a set of hypotheses which have been tested by statistical such as the mean , standard deviation correlation coefficient , regression analysis , and path analysis. A random sample of (43) managers in the Ministry of planning and Ministry of laber and Social Affair was tested to explore their opinions Regarding the drives of supporting and developing the small and medium projects and the objective behind establishing and taking care of the incubators of these projects and what kind of the assistance can be presented to the owners of the projects, and what are the most prominent available standards within their ministries to achive the entrepreneurship Requirements of the small and medium projects and discovering the problems and Findling the solutions for them through depending upon the suggestions presented by the managers to the owners of the projects to help them in raising them and keep them on the track. A random sample of (43) owners of small and medium projects , who were supported and lended by the two Ministries , was also tested to explore their openions about the factors and the elements which played on effective role to develop their projects , and how he got the idea about forming the project and what was the future goal for establishing such project. An to know whether the Support of the two Ministries was distinguished or not , and then discovering the causes behind the weakness of the support , and what are the resources that helped the owners of the projects to establish them , and then knowing the problems and find the solutions for them through depending upon the suggestions presented by the owners to helped them in raising them and keep them on the track. The study reached a set of conclusions which was the most important of them is the gross of business incubators participated in the influence of entrepreneurship Requirements in the two Ministries under study across different entrepreneurship projects under study and the strongest impact for business incubators represented by creation , and the study presented a set of recommendations which can beuseful for all the Iraqi ministries and institutions which were in front of them the ministry of planning and the ministry of labor and Social Affairs.

التقدير المتسق لمعلمة ميل انموذج الانحدار الخطي البسيط المتاثر بخطا القياس للمتغير التوضيحي مع تطبيق في المجال الصحي

Author name: ماهر محسن سلمان
Supervisor name: دجلة ابراهيم مهدي العزاوي
Specific topic: Statistics
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تعد طريقة المربعات الصغرى الاعتيادية (OLS) من افضل طرائق تقدير معلمات انموذج الانحدار الخطي وان هذه الطريقة تتصف مقدراتها بصفتي عدم التحيز والاتساق وهذه من صفات المقدر الجيد , الا ان مقدر طريقة المربعات الصغرى يصبح متحيز وغير متسق اذا كان المتغير ال | Ordinary Lease Square (OLS) is the way of the best methods of Parameter estimating of Linear Regression Model , that’s where this method is characterized by unbiased and consistency , and these qualities of good estimator , but (OLS) estimator becomes biased and inconsistent if Explanatory variable contains measurement errors , and the study has been of two consistent estimators, were taking into consideration the presence of measurement errors and they are : reliability ratio method and this way corrects the biasing in (OLS) estimator and makes the estimator consistent , and the other way is : instrumental variable method ; and this way gives consistent estimator and contributes to support the explanatory variable through the addition of an external variable T ,and the instrumental variable must be correlate in a strong relationship with explanatory variable ,also has been showed the additional information's necessary to the alternative estimator to the (OLS). above methods have been applied by using of simulation style of the software MatLab as measurement of errors takes three distributions and they are : normal distribution , standard normal distribution and Uniform distribution by using three sizes of samples (100 , 50 , 20 ) the result showed that reliability ratio estimator method is the best estimator ; regardless of the size of the sample and the distribution of the errors measurement , and this finding corresponds to the findings of researchers , and on this basis has been applied Reliability ratio estimator method on the medical data obtained from patients have fallen asleep in the department of artificial kidney in (Yarmouk) hospital in Baghdad. that's where the level of Urea in the blood is dependent variable , two readings of blood pressure were taking for each patient ,which represent the average is instrumental variable , the purpose of taking blood pressure for each patient in order to estimate the variance of measurement errors ,also has been taken third blood pressure reading by using dialysis machine to represent instrumental variable , has been reached that the ratio of reliability for blood pressure measuring ranging between ( 0.80 - 0.85 (

علاقـة الاستثمار في قطاع التعليـم بالتنمية الاقتصادية لبلـدان عربيـة مختارة للمدة (1985 - 2001)

Author name: ماهر عزيز عبد الرحمن الحبيب
Supervisor name: هناء عبد الحسين محيميد الطائي
Specific topic: Economy
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

انعكاس نظام تقويم اداء القيادات العليا والوسطى على جودة العمل المؤسسي بحث ميداني في مركز وزارة الزراعة == Reflection of Evaluating The Performance of Senior And Middle Leadership On Institutional System Quality : Field Research In The Ministry of Agriculture

Author name: مازن محمود مثنى
Supervisor name: عبد الناصر علك حافظ
Specific topic: Performance Evaluation
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف هذه البحث الى تحديد دور نظام تقويم اداء القيادات العليا والوسطى في تحديد مستوى جودة العمل المؤسسي في وزارة الزراعة، من خلال دور تقويم اداء القيادات العليا وتاثيرة في جودة العمل المؤسسي، فقد لمس الباحث حاجة الوزارة الى استنباط الطرائق التي توظف مخرج | This Research aims to define role of the system of evaluating the performance for higher leadership in determining the level of institutional work quality in the Ministry of Agriculture, by measuring system efficiency of evaluating the performance for higher leadership and its effect in institutional work quality, the searcher touched the ministry’s need to derive methods to exploitation outputs of efficiency of evaluating the performance for higher leadership in the studied ministry in order of developing techniques of institutional work quality levels, for standing on the role of system of evaluating leaderships performance, we asked the following question : “What is the role of system of evaluating leadership performance in institutional work?” In order to achieving the aim of research, and to answer the issue questions the searcher reached through the theoretical framing and involved studies to build default plan define the relation between research variables formed from system of evaluating leadership performance as independent variable contains six subsidiary dimensions : (Polarization, evaluating the performance of personnel, training, motivation, selection, planning ) and quality of institutional work as independent variable contains six subsidiary dimensions (Reliability, responsiveness, tangibility, security or confirmation, sympathy or contact, civil or merit) these variables reacted to form the frame of research. The research community consists of managers of managerial positions in the level of high and medium levels in the Ministry of Agriculture. We used technique of comprehensive inventory where the research was applied to all members of the community, which contains general managers and their assistants and heads of departments in the ministry administrations who numbered (34) institutional, and the response rate was (100%). The questionnaire had used as essential tool in collecting informatios and data, and (SPSS) program had used in analyzing data which used to get percentages and duplicates, and testing of Alpha Kronnebaj, and the coefficient of Spearman correlation and other analyzes that have been used to test the hypotheses of the research. The research results showed that the Ministry of Agriculture employs evaluating the performance leaders in the decision - making system for personnel matters, and attaches importance to the quality of institutional work, as well as in the use of information in the selection of the training process, as well as setting stimulation system in the ministry and to rely on the data and information as a system evaluating the performance leaders in the future planning, the results reflected the weakness of evaluating the performance of employees standards in the Ministry of Agriculture and lack of familiarity with workers on the results of the evaluation, which indicates the presence of a defect in the evaluation system, the ministry, which requires to develop the criteria that used for evaluation and inform the staff on the results to determine points of weakness and strength the process of evaluating their performance points. The research came out with set of recommendations based on the conclusions that I reached that include the need of the ministry to attach importance to evaluate the performance of more leadership and rely on their outputs in the process of improving the quality of institutional work system, to gain process efficiency, accuracy and objectivity in raising the level of quality of work, in addition to the development of performance criteria used in the evaluation of performance so as to be able to measure the performance of senior leadership and do not lead to interference in personal factors, And the need for a feedback system follows the process of evaluating the performance of leaders, which can be employed to recognize the results of their assessment and to identify weaknesses and avoidance, as well as identify the strengths and strengthened.

القيم التنظيمية وتاثيرها في الاداء الستراتيجي : بحث ميداني مقارن بين جامعتي بغداد والنهرين == Organizational Values And Its Impact On Strategic Performance A Field Study A Comparison Between Two Universities of Baghdad & Al - Nahrain

Author name: ليلى سعيد احمد
Supervisor name: عبد الرحمن مصطفى طه الملا
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يسعى البحث الى تسليط الضوء على تحليل العلاقة والتاثير بين القيم التنظيمية بابعادها (ادارة المنظمة، ادارة المهمة، ادارة العلاقات، ادارة البيئة) والاداء الستراتيجي بمتغيراته (المنظور المالي، منظور الزبون، منظور العمليات الداخلية, منظور التعلم والنمو ) في رئ | The researcher seeks to shed light on the relationship analysis and the impact between organizational values in all its dimensions (Organization Management, Mission, relationship management, environmental management) and strategic performance (financial perspective, customer perspective, the perspective of internal processes, learning and development) in the presidency of Two Universities of Baghdad & Al - Nahrain. The main research problem has been the following question : Is there a relationship and the impact of between organizational values and strategic performance? and to clarify the relationship between research variables, it has to prepare three main hypotheses, The resolution was adopted as a key tool for data collection and analysis were subjected to the questionnaire validity and reliability tests, which included the sample (64) an individual, As included (35) Manager of the University of Baghdad, and (29) Manager of the University of Al - Nahrain, who occupy the post of president of the university, and his assistant, scientific and administrative, and the heads of scientific and administrative departments, and to analyze the Research data used statistical program SPSS and EXCEL program, and of the most important statistical tools used in the analysis is the (percentage, duplicates, mean, standard deviation, coefficient of variation, correlation coefficient, simple regression analysis, and test Mann - Whitney). The research has come to a group of the most important results and the presence of high - level organizational values deportation strategic and performance of all its variables at Two Universities of Baghdad & Al - Nahrain, Among the most prominent results a correlation relationship moral high degree and with proportional effect between organizational values in strategic performance overall and by sub - variants, and also to a number of conclusions most important that he did not show any significant differences between Two Universities of Baghdad & Al - Nahrain in organizational values and strategic performance

مقارنة بعض طرائق تقدير دالة المعولية الضبابية == Compared To Some of The Methods of Estimating Fuzzy Reliability Function

Author name: ليث فاضل سيد حسين النعيمي
Supervisor name: انتصار عريبي فدعم الدوري
Specific topic: Statistics
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: عند احتساب اوقات الفشل للمكائن والمعدات نلاحظ بانها تكون غير مؤكدة او ضبابية في اغلب الاحيان وعلى اساس المركبة او النظام لهذا تناولت هذه الرسالة تقدير دالة المعولية الضبابية في حالة المركبة والانظمة المفردة (المتسلسلة والمتوازية) وباستعمال ثلاث طرائق هي : | When calculating the failure times of the machines and equipment note that it is fuzzy or uncertain in more often on the basis of the component or system to this paper this estimate fuzzy reliability function in the component case and series and parallel system by using three methods are : First, the conventional method : Under this method has been used the failure function and a new membership function of beta type be more flexible in statistical applications, according to this method was derived estimators fuzzy reliability function for series and parallel systems. Second, The number fuzzy method (A ) ?(i - v) level (1 - ?, 1 - ?) based on the confidence limits : one of the methods in which based on in estimation on the mean and standard deviation of the times of the failure of the machinery and equipment and give fuzzy reliability function estimate both serial and parallel systems confidence limits are to be used to fuzzy numbers two levels (1 - ?, 1 - ?).Third, the Signed distance method : good methods that give estimating fuzzy reliability function for both systems are similar to estimate the point.That the methods above give estimate reliability Blur function for both systems was a comparison between the advantage of these capabilities and employ the style of simulation manner Monte Carlo (Monte - Carlo) by writing software language application (Matlab) and the experiences and sizes of different samples and both systems were relying on mean square error (MSE) of the comparison between the estimation methods Vtm reach a predestined way normal preference, showing through the mean square error (MSE) that showed a nuance in between estimator ways : how many The number fuzzy method (A ) ?(i - v) level (1 - ?, 1 - ?) and the way the Signed distance method of the fact that the way The number fuzzy method (A ) ?(i - v) level (1 - ?, 1 - ?) based at its sole discretion to Tabulated values of the distribution (t) and that way the distance indicator based on the indicators way above, for this from the perspective of the researcher, all estimation methods are considered good and can be used in the approved equipment and machinery in their production productive companies.In the practical side researcher has used real data for the purpose of estimating reliability function of the system and fuzzy sequential function reliability of the system parallel Blur, adopted by the General Company for Electrical Industries of the Ministry of Industry and Minerals in Baghdad records.

اختبار ممارسة التحول في مقدرات ادارة الموارد البشرية طبقا لنموذج Ulrich 2012 وزملائه : بحث تطبيقي في عدد من المصارف العراقية الاهلية == Test Transformation Practice In Human Resources Management Competencies According To The Model (Ulrich : 2012) And His Colleagues : Applied Research In A Number of Iraqi Private Banks

Author name: ليث عادل حميد رشيد
Supervisor name: ناظم جواد عبد سلمان الزيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

تاثير الثقة التنظيمية والصراع البناء في راس المال الاجتماعي : دراسة استطلاعية لاراء عينة من العاملين في معهد التدريب النفطي - بغداد == The Effects of Organizational Trust And Constructive Conflict On Social Capital Opinion Poll Study of Oil Training Institute/ Baghdad Workers

Author name: ليث خليل ابراهيم
Supervisor name: غانم رزوقي انيس العزاوي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: هدفت الدراسة الى اختبار علاقة وتاثير الثقة التنظيمية بوصفها اعتقاد والصراع البناء في تطوير راس المال الاجتماعي من خلال السلوكيات التي تذهب الى ما وراء الدور المطلوب ادائه, مثل التعاون والتكافل وسلوك الثقة وسلوك الكرم. وتضمنت الدراسة اختبار عينة متكونة من | This study aim to examine the relationship and effects of organizational trust as belief and constructive conflict on social capital development by the extra - role like Collaboration, solidarity, Trust (attention, behavior), and Generosity. A study involved 153 employees from Oil Training Institute/ Baghdad. A questionnaire was used as tool for measures the variables of the study by describe sample answer and knowing the level of organizational trust , constructive conflict and social capital in the organization, knowing the significant correlation among them, significant effects of each variables to answer the issue and to achieve study aims. for purpose of processing the data and the information related to the study the researcher has used many statistical techniques, such as (mean, standard deviation percentages, spearman rang, pseudo R - square, path analysis). The study has reached to several conclusions, such the availability of the main three variables in high level in the organization, availability of significant correlation among them, significant effect for each of the organizational trust and constructive conflict on the social capital , this effect increases when they are together rather than separately, these results came appropriate with the hypotheses related to this aspect. According to the results of the study, the researcher has presented a number of recommendations, such as necessity of encouraging the trust among employees by institute management , establish indications to measure and reward for it, make employees liability for trust, training the employees on conflict handle styles in constructive way, keeping a conflict at optimal level , caring about the social side and informal structures ,encouraging behaviors that developing social relationship and establish indications to measure and reward for it.

تحليل التباين المركب لمجموعة تجارب متشابهة في القطاع الزراعي == Combind Analysis of Variance For Similar Experiments Group In The Agricultural Sector

Author name: كاظم يحيى عبد الحسين
Supervisor name: كمال علوان خلف المشهداني
Specific topic: Statistics
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: the interaction (treatments X locations , treatments X years , 1. In the statistical sight, the aim is to test the significance of of this method of analysis is : in more than one location and in more than one year too. The aimreplicated in more than one location or period (year) or replicated sector. It means making analysis of variance for experiments that important in different sides of the life, specially in the agricultural The combined analysis of variance method is regarded as a verytreatments X locations X years ). plot experiment that conducted by (CRD , LSD) expanding by the researcher the case of (CRD , LSD) and Split - (RCBD , and Split - plot by RCBD), The study also include The combined analysis of variance was studied for the designsmost suitable environment conditions. true decision that represented by planting the type in the (included locations and agricultural seasons) , then making a many types of a pointed plant for environment conditions2. In agricultural sight , the aim is to test the suitability of experiment increase. that appeared as the value of decrease, the accuracy of the ,one for LSD and the other for Split - plot using LSD. The results using simulation manner and writing two programs for this aimconducted by LSD and by Split - plot using LSD , that led to Because of there is no available data for actually experiments appeared the significant effects.means of the factors and for the means of the interactions that them, the multiple comparisons were done (using Lsd) for the for the significance of the factors and for the interactions between A different results were appeared from experiment to anotherwas done by using Genstat program. homogeneity of variances using statgraph program, the analysis conducted by RCBD, and then after making Bartlett test for conducted by RCBD and another experiments by Split - plot In applications we have got the data of actually experiments

تقييم الاداء التمريضي من خلال تطبيق معايير ضمان الجودة : بحث ميداني في مستشفى الشهيد الصدر العام دائرة صحة بغداد - الرصافة == Evaluation of Nursing Performance Through The Application of Quality Assurance Standards

Author name: كاظم مطشر عبد الحسن البهادلي
Supervisor name: فضيلة سلمان داوود
Specific topic: Nursing Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف هذا البحث الى تسليط الضوء على تقييم الاداء التمريضي من خلال تطبيق معايير ضمان الجودة والتي تشمل عليها ابعاد (الكفاءة الفنية, الحصول على الخدمات, فاعلية الخدمات, العلاقات الشخصية, استمرارية الخدمات, سلامة الخدمات, وسائل الراحه) وابعاد الاداء التمريضي | The aim of this research is to highlight the evaluation of nursing performance through the application of quality assurance standards, which include dimensions (technical efficiency, access to services, effectiveness of services, interpersonal relationships, continuity of services, safety of services and amenities) , Performance, customer satisfaction), as there is a real problem in Al - Shaheed Al - Sadr Hospital and there is no nursing plan for quality that takes into account the adopted professional standards for nursing. I believe that in nursing we need a protocol for every nursing work that takes into account the quality of performance that leads to satisfaction. Customer Health, The hospital also suffers from a poor evaluation of nursing performance, as the hospital does not follow a specific guide to control personal relationships, whether with the owners themselves or with patients.The aim of the study was to evaluate the quality of the nursing performance provided by Al - Shaheed Al - Sadr Hospital and to apply it to international standards and to apply scientific methods to contribute to upgrading the level of Arab and international hospitals The field research method was adopted as a research method. A checklist of quality assurance standards was prepared for the assistant director of nursing. A special questionnaire was designed for the satisfaction of sick patients in some sections of the hospital, which were distributed to 28 patients and patients, The first stage was to collect the examination list data before the application of the program, with the patient's questionnaire distribution, to diagnose the patient's satisfaction, and the second stage Done The collection of the data of the examination list after application in some sections of the hospital. A number of statistical methods were used including (frequency distribution, percentages, arithmetic mean, standard deviation, difference coefficient) and SPSS program for processing the data collected.The main findings were that the hospital applied the standard (access to services by 88.9%). And there is satisfaction by patients about the quality of nursing services provided to them

تاثير الحوكمة في جودة الاداء : بحث تحليلي تطبيقي في بعض الشركات الصناعية الخاضعة للضريبة في الهيئة العامة للضرائب == The Impact of Corporate Governance On Performance Quality An Analytical - Applied Research In Some Taxable Industrial Companies At The Iraqi General Tax Authority

Author name: كاظم جواد جاسم
Supervisor name: شفاء محمد علي العزاوي
Specific topic: Industrial Management
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف البحث الى تفسير طبيعة علاقات الارتباط والتاثير بين الحوكمة وجودة الاداء في المنظمة المبحوثة، اذ اختبرت فرضيات هذا البحث في الهياة العامة للضرائب (قسم الشركات) وهي منظمة مهمة، كونها تقدم خدماتها الى شريحة واسعة من المجتمع، وادخال اليات الحوكمة في عم | The empirical research problem is determined by the urgent need for adopting a good governance practices in the General Tax Authority due to the importance of this approach for the service and industrial organizations as well as the organization surveyed had not a clear use to governance practices of a high impact on achieving quality performance. Thus, it should search for good ways and means of an administrative work to enhance its capacity via the adoption of governance mechanisms in their work that contribute to the success and excellence of the organization. The research aims to interpret the nature of the link and effect relationships between corporate governance and the quality of performance in the surveyed organization. Hypotheses have tested in the General Tax Authority as an important organization that offer its services to a large segment of society and the introduction of corporate governance mechanisms in its work and improvements which will serve that large segment. The relationship between research variables has clarified through the formulating some hypotheses with their minor ones. The research sample has composed of the top and middle management in the surveyed organization, where as data has collected from 123 members who occupied one of the following administrative positions (director general, assistant general manager, technical expert, director of the department, branch manager, department deputy director, branch deputy director, in charge of division, assessor, auditor) and who have the authority of decision making in the organization. A questionnaire has adopted as a tool for collecting the research data, which included (50) paragraph dealt with the dimensions of the research variables, as it has been prepared on the Quintet Likert scale basis. Using the statistical package (SPSS), it has reached to the final results, where as methods used in the analysis are the descriptive statistics (weighted mean and standard deviation) to determine the strength of the research and methods of statistical inferential (correlation coefficient and simple linear regression ) as well as personal interviews program, which was prepared by the researcher that has included (21) questions related to the research problem in order to support the questionnaire and to achieve a validity required in data collection. The research has reach to many conclusions the most important of them is the positive relationship between governance with its sub - dimensions and the quality of performance indicating the possibility of spreading the culture of governance in the surveyed organization through establishing the governance mechanisms (transparency, accountability, participation, justice, equality, the rule of law) in its work through staff awareness of the importance of this approach in enhancing the quality of performance and improving the service reality of the studied organization.The main recommendations and proposals that the current research reached are : 1. The need to take advantage from the nature of the relationship between governance and quality of performance by creating an administrative leadership, which owns a strategic vision encompass a good governance practices with the achievement of a rational management that appropriately exploit and manage the organization's activities. 2. The need to link the concept of governance with some modern concepts such as e - Governance by taking advantage of information network (the Internet) in the completion of transactions electronically, and government today went towards the adoption of this concept in the various service institutions for providing e - Governance from a high potential for the simplification of procedures in completion of various transactions that contribute to alleviate the burden on the citizen through the elimination of archive paper - based system and replace it with electronic archiving leading to the elimination of red tape and reducing corruption, tax evasion and reduce the cost, time, and upgrading the effectiveness and efficiency in the government's performance and the achievement of a high quality of performance of those institutions, which in turn lead to better services.

مدى توافر متطلبات المواصفة الدولية ISO9001 : 2008 : دراسة حالة في امانة بغداد - مشروع الرستمية == The Availability of International Standard ISO 9001 : 2008 A Case Study of Mayoralty of Baghdad\ Rustmiya Project

Author name: قيس قاسم طه
Supervisor name: صبيحة قاسم هاشم الاعرجي
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يقدم البحث دراسة لمدى توافر متطلبات المواصفة الدوليةISO9001 : 2008)) في مشروع محطة الرستمية لمعالجة المياه العادمة التابع لدائرة مجاري بغداد - امانة بغداد باعتباره الخطوة الاولى بالاتجاه الصحيح نحو تطبيق ادارة الجودة الشاملة (TQM)،اذ تكمن المشكلة البحثية في | The Research Presents A Study of The Availability Requirements of International Standard (ISO9001 : 2008) In The Station Project Rustamiya Wastewater Treatment of The Department of Streams Baghdad - Baghdad Municipality As The First Step In The Right Direction Towards The Implementation of Total Quality Management (TQM),The Problem of Research IS To Identify The Extent of The Attention Station Rustamiya Application Requirements International Standard, And What Are The Requirements Needed To Implement The Specification, And What Are The Reasons Behind The Lack of Requirements For Quality Management System At The Station, As The Research Aims To Provide A Realistic Analysis of The Project Rustamiya And Determine The Applicability of International Standard Which, By Diagnosing The Gap Between Standard ISO9001 : 2008 And The Reality of The Station, Which Helps To Bridge That Gap By Selecting The Action Steps To Be Followed To Bridge The Gap, And Highlights The Importance of The Research Because It Addresses The Project Serves More Than Two Million Inhabitants of Baghdad In Rusafa, In Addition To The Lack of Studies On The Application of The International Standard ISO 9001 : 2008 In Service Organizations, And Rely Search In The Hands - On Approach To The Case Study (Case Study) As An Approach Helps In Thorough Analysis And Deep Problem Researched, As It Has Been Resorting To Personal Interviews With Officials And Workers At The Plant And Personal Observation And Access To Records And Documents For The Project, And People Search The Gap Between The Requirements of The Specification And The Reality of The Station Through The Use of Checklists For The Analysis of The Gap , As The Research Using The Arithmetic Mean Weighted Percentage of The Extent of Matching To Determine The Application And Documentation of The Organization Researched The Requirements of International Standard, As Well As Has The Use of Some Means of Tuning Quality Statistically Blueprint Oshi_Kaoa And Pareto Analysis For The Purpose of Analysis That Gap And To Identify The Strengths And Weaknesses of The Project Rustamiya And Priorities To Be Followed By Senior Management At The Station In Order To Bridge The Gap And Thereby Contributing To Absorb And Adopt The Senior Management of That Specification As The International Standard, As Well As For The Rehabilitation Organization Toward Obtaining A Certificate Complying With International ISO(9001 : 2008), And The Most Important Findings of The Research Is A Gap Between The Requirements of International Standard And The Reality of The Application And Documentation of The Actual Station, Which Was Increased By 52.7% Due To The Application of Partial And Weak To The Requirements of The Specification In Addition To Documenting Partial To It.
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