تاثير الثقة التنظيمية والصراع البناء في راس المال الاجتماعي : دراسة استطلاعية لاراء عينة من العاملين في معهد التدريب النفطي - بغداد == The Effects of Organizational Trust And Constructive Conflict On Social Capital Opinion Poll Study of Oil Training Institute/ Baghdad Workers
Author name:
ليث خليل ابراهيم
Supervisor name:
غانم رزوقي انيس العزاوي
General topic:
Administration and Economics
Specific topic:
Business Administration
Degree:
Master
University:
University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration
Language:
Arabic
University location:
Baghdad
First pages:
07T3982 - p.pdf
Abstract:
هدفت الدراسة الى اختبار علاقة وتاثير الثقة التنظيمية بوصفها اعتقاد والصراع البناء في تطوير راس المال الاجتماعي من خلال السلوكيات التي تذهب الى ما وراء الدور المطلوب ادائه, مثل التعاون والتكافل وسلوك الثقة وسلوك الكرم. وتضمنت الدراسة اختبار عينة متكونة من | This study aim to examine the relationship and effects of organizational trust as belief and constructive conflict on social capital development by the extra - role like Collaboration, solidarity, Trust (attention, behavior), and Generosity. A study involved 153 employees from Oil Training Institute/ Baghdad. A questionnaire was used as tool for measures the variables of the study by describe sample answer and knowing the level of organizational trust , constructive conflict and social capital in the organization, knowing the significant correlation among them, significant effects of each variables to answer the issue and to achieve study aims. for purpose of processing the data and the information related to the study the researcher has used many statistical techniques, such as (mean, standard deviation percentages, spearman rang, pseudo R - square, path analysis). The study has reached to several conclusions, such the availability of the main three variables in high level in the organization, availability of significant correlation among them, significant effect for each of the organizational trust and constructive conflict on the social capital , this effect increases when they are together rather than separately, these results came appropriate with the hypotheses related to this aspect. According to the results of the study, the researcher has presented a number of recommendations, such as necessity of encouraging the trust among employees by institute management , establish indications to measure and reward for it, make employees liability for trust, training the employees on conflict handle styles in constructive way, keeping a conflict at optimal level , caring about the social side and informal structures ,encouraging behaviors that developing social relationship and establish indications to measure and reward for it.
