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امكانية تطبيق بطاقة الاداء المتوازن في تقييم الاداء المالي والاستراتيجي : دراسة استطلاعية في عينة من شركات وزارة النقل == The Possibility of Applying Balanced Scorecard In The Evaluation of Strategic And Financial Performance (An Exploratory Study For A Sample of The Companies of The Ministry of Transportation)

Author name: حمزة حمود الزبيدي

Supervisor name: احلام فيصل ابو الهيل

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: Led the new reality of the life of business organizations that live in an environment characterized by multiple shifts with intensified competition to the need to adopt new methods contribute to raising the level of performance by offering products and services of high quality and cost effective and meet the needs and desires of customers ,The balanced performance of the most important techniques to improve performance and achieve the required quality card , hence the research problem through lack of interest in service units standards of non - financial , which have a significant impact on the organization's performance Fezla for lack of interest in the organization of modern techniques such as Balanced Scorecard , so research aims to how to use the Balanced Scorecard to evaluate the financial performance of the organization 's strategic and performance to stand up and identify the level of overall performance. Dealt with the subject of research and intellectual theoretical and practical framework for this technology through the four seasons of the theoretical and practical study, the research has been to study the analytical approach adopted by studying the reality of the practical performance of some of the formations and the Iraqi Ministry of Transport. The researcher using the method Alastpianih in collecting information and data from individuals working in the formations of the Iraqi Ministry of Transport ( sample ) to determine the level of use of the Balanced Scorecard in those formations , The researcher found to a set of conclusions that the most important Balanced Scorecard is one of the most important technologies that contribute to improving performance so as to contribute to the development of quality products and better services and competitive advantage , and the key recommendations that came out of research is the need to seek the service sector organizations in Iraq to adopt a card model balanced performance in an integrated manner where Ioafr this model appropriate to measure financial performance and strategic tools.

تاثير ادارة العلاقة مع الزبون في بناء ولائه للمنظمة : بحث استطلاع لعينة من المصارف الاهلية العراقية == The Effect of Relationship Management With Customer In Building His Loyalty To The Organization (Research In Iraqi Private Banks)

Author name: رائد فاضل جميل الشيخلي

Supervisor name: نعمة شليبة علي الكعبي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

راس المال البشري وتعزيز ثقافة الاداء المتميز وتاثيرهما في المكانة التنظيمية : بحث استطلاعي في مركز وزارة النفط == Human Capital And Enhancing Culture of Excellence Performance And Their Impact In Organizational Position Exploratory Study At The Center of Oil Ministry

Author name: امنة عبد الكریم مهدي المشهداني

Supervisor name: غني دحام تناي الزبيدي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: The study has adopted in it’s theoretical aspect , the human capital and Enhancing Culture of Excellence Performance the Organizational Position ,The current study involves an analysis of the connection between the human capital.for which there has been an emphasis after the increase of mutual competition among organizations because of elements of the external environment of universality and the expansion of world market place, and the acknowledgment of the Excellence performance of function and their impact on Organizational Position.This happened because of the rapid development and changes in environment in the rapid development and changes in environment in fields of administration. As for the function of study, it involves an analysis of relationships and impacts of obtained changes from works of the study.The problem of the study focus on the fierce competition and the emergence of economical culture which have created the need for unique performance of administration to achieve success and urge a unique producing and invention.As well as developing and training employees in order to get a successful human capital for enhancing the competition point of organization in the marketplace so as to achieve a good reputation that cannot be imitatedor be transported easily to another organizations. That leads to form it’s identity and it’s mental image which will hold the field more than others.The study depended on a number of principals and subsidiary hypothesis which have a feature of relationship between the human capital and Enhancing Culture of Excellence Performance the Organizational Position. A center of petroleum ministry in governorate of Baghdad is chosen for practicing the filed aspect. In that I used a questionnaire as a principal appliance to collect in formation and data from thirty - one of administrative mangers and managers of departments , and fifty - five of chiefs of branches , All those have formed eighty - six persons as a samples for this study. For achieving the goals of study, that study have adopted a hypothesis sample which reveal a logical relationship among changeable of study for it had considered a human capital and the remarkable Culture of Excellence Performance as independent modifications that will affect virtually on Organizational Position. The studied sample and hypothesis are chosen by using a group of statistical methods. The researcher have cleared the theoretical senses of changeable of the study and getting a number of scientific comprehensions which can be applied, the highadministration in the ministry estimates the employee performance yearly by putting an appreciation - on grading, but the need a program of descrying a clear point of view a bout performance which in clouds a capable and efficient under standing of jobs. That assessment should be on a standard scientific base. The study has been concluded by offering a group of recommendations and the most important one was , the best performance and distinguishing feature about work of administration of human resource aim at practicing a description of jobs in the ministry in order to do justice in distribution of employees.

تحليل استراتيجيات مصفوفة قيمة الزبون كمدخل لتحقيق الميزة التنافسية : دراسة حال في عينة من الفنادق المساهمة المختلطة == Analysis of Customer Value Matrix Strategies As Approach To Achieve Competitive Advantage Field Analysis Study In A Sample of First Stair Hotels In Baghdad

Author name: يعرب عدنان حسين السعيدي

Supervisor name: زكريا مطلك خضر الدوري

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

ضغوط العمل التنظيمية وانعكاسها على جودة التدقيق : بحث ميداني في ديوان الرقابة المالية الاتحادي == Job Stress Regulatory And Its Impacts On The Quality of Audit : Field Research In The Federal Board of Supreme Audit

Author name: ياسر سعد عبد الامير

Supervisor name: اياد طاهر محمد الجبوري

General topic: Administration and Economics

Specific topic: Control and Inspection

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يهدف البحث الى التعرف على العلاقة بين ضغوط العمل التنظيمية التي يتعرض لهراؤساء الهيئات الرقابية في مجال عملهم وانعكاسها على جودة التدقيق التي يقوم بها الديوان في ظل التحديات الكبيرة التي تواجهه , في مكافحة مظاهر الغش والتلاعب الاداري والمالي للجهات الخاضع | The research aims to determine the expected effects of pressure role conflict, pressure the physical work environment, one of the dimensions of the organizational work on the quality of auditing the Federal Office of Financial Supervision pressure in light of the major challenges facing, in the fight against the manifestations of fraud and administrative and financial manipulation of entities under the control of the Bureau, the study addressed the phenomena first pressure Labor dimensions role conflict Physical work environment represents the independent variables to look in that audit quality represented by six adherence to accounting standards and audit and legislation prevailing procedures requirements, and the discovery of errors and is representations prevailing, planning the audit process, and evaluation of audit risk, and the guidance and supervision of the regulatory bodies and the quality of the auditor representing the dependent variable report was study the relationship And the effect of each variable of explanatory variables him, representing the research community in the Federal Office of Financial Supervision, as the research sample represents the heads of regulatory bodies in all audit departments and all production and service and commercial sectors and the public and private sectors affiliated to the Federal Office of Financial Supervision In Baghdad province's (73) Chairman of the Commission. The study included a major impact hypothesis addressed the correlation between the dimensions of the organizational work stress relationship (role conflict, and the physical environment of work) and the requirements of audit quality, The research Statistical methods (ranks of Spearman correlation coefficient, linear regression coefficient), where the results were extracted using statistical software (SPSS) The research found a group of the most important findings of the existence of a positive and strong correlation statistically significant moral high degree of pressure between each role conflict and pressure the physical work environment with the discovery of the fundamental errors and misrepresentations.

اثر عائد المقسوم ونسبة التوزيع في اسعار الاسهـم العاديــة : دراسة تطبيقية == The Effect of Dividend Yield And Payout Ratio On Common Stocks Prices An Applied Study

Author name: ولاء اسماعيل عبد اللطيف النصار

Supervisor name: محمد علي ابراهيم العامري

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يعد عائد المقسوم ونسبة التوزيع اثنين من اهم المؤشرات المالية، اللذين حظيا باهتمام مميز على الدوام، وذلك لدورهما المهم في تحديد القيمة السوقية للسهم العادي، اذ يتحدد سعر السهم في ضوء هذين المؤشرين بالاستناد الى الارباح المتحققة والسياسة المتبعة في توزيعه | The Dividend Yield and the Payout Patio are considered as the two of the most important financial. Indexes that have always got a significant attention due to their important roles in determining the market value of common stocks.Price of a stock is usually determined in the light of these tow indexes, depending on the realized earnings as well as on the policy being followed in paying them out.This study has aimed to test the effect of the Dividend Yield and the Payout Ratio on the market value of the common stock in the Iraqi environment. The sample of the study consisted of (12) partnership and private companies, (7) of which are mixed partnership companies and (5) private partnership companies. This study has covered the years 1995 - 1999 and that period was divided in to two sub - periods each of them is of (5) years interval.The study has adopted two main hypothesis namely : 1 - Dividend Yield and Payout Ratio have positive effect on the market value of the common stock, and this effect differ according to the differ of the company's ownership.2 - If the return on equity is higher than the required rate of return then : a. The low Dividend Yield and the low Payout Ratio would result in an increase of the price the stock.b. The low Dividend Yield and low Payout Ratio would lead to an increase in the price/ Earning Ratio.For the purpose of analysing and testing the relation between the variables of the research, beside testing the two hypotheses mentioned above, this study has used a number of financial and statistical methods, and then it reached to a number of conclusions, the most important of them are the weakness of Dividend Yield and Payout Ratio effect on determining the market value of stocks; that is because the dividend is low.

اثر البرنامج التدريبي في تحسين اداء الادارات الوسطى : دراسة ميدانية في شركة نفط الجنوب == The Influence of Training`S Programe To Improve The Employee`S Performance In The Intermediate Management (Site Study In South Oil Company

Author name: وعود هاشم سليم الخفاجي

Supervisor name: علي محسن يوسف

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: Training has been considered as an important activity. All organizations focus on training's importance to improve the human recourses performance and increasing its efficiency and effectiveness throughout the : evolution of information's and knowledge's , Cultivate the skills and experiences , training's influence on the directions of the employee's behaviors in the Organization. This study's problem had focus on this question : "How can training took part to improve the employee's performance in the intermediate management in the South Oil Company ?".The major aim behind this study is to experiment the relationship between training ; through its optimistic : ( the limitation of training's program , training's goals , designing of training's program , trainer , training's place , training's requirements , training's program performance) and its influence in the human racecourses` performance in the intermediate management through its optimistic : (job's fields , persevering , cooperation and relationships , mental capability , personal characteristic and psychological preparations)This study took place in the South Oil Company focusing on a sample of administration and technician department's managers. They were about (56) member of departments managers. All of them had a bachelor degree.This study had been established upon a major hypothesis to the effect that : adopt a comprehensive training program took part in improving the performance's level of the employee in the intermediate management in the South Oil Company.There are also three subsidiary hypothesis. They are : - - There is an abstract relationship between the limitation of training's needs and performance's level. - There is an abstract relationship between planning the training's program , the goals , designing and performance's level. - There is an abstract relationship between the limitation of training's needs (trainer , trainee , training's budget and training's period) and performance's level.The most important conclusions this study had reached is that ; thesample had a high concerning with training and its influence on doing their jobs.This study had reached a major recommendation which is building a specialized training centre designed with modern training requirements and specific training staffs that have a scientifically and practical experiences depends on a developed methods , and produce a modern training programs. These programmers are made for intermediate management's participants like ( situation's consideration's , contests , representation ) in order to evaluate their skills and abilities

الاساليب الادارية لحماية المال العام والحد من الفساد المالي ولاداري : دراسة تطبيقية == Administrative Methods To Protect Public Money And The Reduction of Administrative And Financial Corruption _ An Empirical Study

Author name: وائل عذب حاجم العميري

Supervisor name: نوال طارق ابراهيم

General topic: Administration and Economics

Specific topic: Performance Evaluation

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: Based research topic in the study of variables presidents in the work of the Office of the Inspector General, two administrative methods to protect public funds and the second reduction of financial and administrative corruption, and the correlation between the theoretical aspect of the study with the practical side, kicks off this research to link the most important functions of the Office of the Inspector General, a function control and audit and its impact the functions of state institutions, as a means effective in reducing the incidence of financial and administrative corruption and achieving integrity, with the ethics of public office, which is one of the most important aspects that lead to administrative corruption, in order to access the respondent officers to aim at the prevention of corruption types and forms to ensure the health and safety workflow in government departments.To understand the nature of the relationship between the variables under study, it has been adopted administrative methods to protect fundsPublic independent variable through three dimensions, (constitutional protection, criminal protection, civil protection), and cases of financial and administrative corruption is variable depending through five indicators, (bribery, embezzlement, theftAnd fraud, forgery, abuse of office, mediation and nepotism.)The problem for research on the phenomenon of financial and administrative corruption and account for a significant attention by developing societies is greater than before the developed societies and interesting, because of this phenomenon from the effects of serious repercussions for the future of the state in the economic, social, cultural and political aspects and to bring the losses can not be estimated price, which is phenomenon represents a violation of the laws and regulations and this problem take pictures of several, including bribery, influence peddling or favoritism or nepotism or theft of public funds, or take the abuse of power, in order to achieve personal benefits to the employee himself or to a group in a way, but we believe that this phenomenon is a problem worth looking at and the study.The research aims to enhance the role of administrative methods to protect public money and its implications in the fight against financialand administrative corruption and to identify obstacles and ways to overcome them, and highlights the importance of administrative methods through the increase in cases of financial corruption at the global level, particularly Iraq, and what it requires from the application of these management techniques by regulators and the development and possible future solutions to address this dangerous phenomenon and carry out comprehensive reforms in state institutions, leading to support the economy in Iraq and the advancement of society and make it free from serious pests of corruption by standing on the main aspects and forms of administrative and financial corruption, diagnosis, determine the causes, what are ways and means to curb administrative and financial corruption, highlighting the contribution of regulatory agencies to minimize the administrative and financial corruption, through the link between these two variables.Of the reasons that led me to choose this subject, the role of public money in people's lives as they relate to their interests to provide public services and satisfy the needs of an audience of users, as well as the physical means by which exercise management activities, as well as the reasons that led me to search strange phenomenon that striking considering the decline of dealing with public money, as money goes, or the money is not his owner, and therefore be vulnerable to attack him from the individuals squatters intent to yours, or harm him because of misuse, or state employees charge of it, all of this prompted me to highlight the legal protection for this money, indicating strengths and weaknesses, whether it is in the legislation or in the protection of the law the competent organs

دور نظام معلومات الموارد البشرية في بناء نظام تقييم اداء العاملين : دراسة تحليلية لاراء مديري الاقسام في مقر وزارة التعليم العالي والبحث العلمي == The Role of Human Resources Information System In The Building Employees Performance Appraisal System/Analytical Study of The Views of Managers of Departments In The Center of The Ministry of Higher Education And Scientific Research

Author name: هديل علي عبد مهدي التميمي

Supervisor name: غني دحام تناي الزبيدي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: تهدف هذه الدراسة الى تحديد دور نظام معلومات الموارد البشرية في بناء نظام تقييم اداء العاملين في وزارة التعليم العالي والبحث العلمي/مركز الوزارة، من خلال قياس كفاءة نظام معلومات الموارد البشرية وتاثيرها على عملية تقييم الاداء، فقد لمست الباحثة حاجة الوزارة | This study aims to determine the role of Human Resources Information System in building performance assessment system working in the Ministry of Higher Education and Scientific Research / Center for the ministry, by measuring the efficiency of the HR information system and its impact on the performance appraisal process, it has touched the researcher need the ministry to devise methods that employ outputs Human Resources Information System in the organization surveyed for the development of methods and levels of the process of assessing the performance of its employees, in order to decide whether the role played by human resources information system in the process of assessing the performance of employees, we raised the question of President the following : (To what extent the efficiency of human resources information system? And what effect that in the process of appraisal the performance of workers?)In order to achieve the goal of the study, and answer questions about the problem reached a researcher through thought and theoretical studies related to the building scheme supposedly shows the relationship between the variables of the study, as it consisted of Human Resources Information System as an independent variable included six dimensions of the sub (the accuracy of information, speed information, relevance of information, quality information, quality system, the use of the system), and the system of evaluating the performance of employees as a variable supported include six dimensions of the sub (functional analysis, performance evaluation criteria, methods of performance evaluation, feedback, training resident, quality system evaluation) have interacted these variables to form the framework around which the study. The study population consisted of academics and administrators owners of management positions within the level of middle management personnel in the Ministry of Higher Education and Scientific Research / Center for the ministry, as was the use of the style of comprehensive inventory so that study was applied to all members of the community, which included all heads of departments in the departments of the Ministry who was number (42), head, and the response rate (100%).And used the questionnaire as an essential tool in the collection of data and information, as it consisted of three parts, attached to the first part to personal data of the sample surveyed, and the second part was devoted to measure the efficiency of the HR information system and included (30) a paragraph, and either the third part was devoted to measure the process of evaluating the performance of employees, which included (35) a paragraph, and data analysis program was used (SPSS), through which were obtained percentages and frequencies, and the Cronbach alpha test, and Spearman correlation coefficient and other analyzes that have been used to test the hypotheses of the study.The study results showed that the Ministry of Higher Education and Scientific Research employs human resources information systems in making decisions on personnel matters, and pay attention to the quality of HR information system, as well as its updated and data processing system on an ongoing basis, but that the ministry does not inform the workers on the results of evaluating the performance of which indicates a defect in the evaluation system used in the ministry.The results of the analysis reflected the weakness of the adoption of managers in the Ministry of Education and Human Resources Information System in the process of assessing the performance of employees, which requires the ministry to increase reliance on information systems, thereby increasing the accuracy and effectiveness of decisions taken for the process of appraisal the performance of its staff.And exited the study a set of recommendations based on the conclusions reached by including the need to take over the ministry interested in more information systems and rely on their output in the process of assessing the performance of employees, to gain practical accuracy and objectivity in the evaluation results, in addition to the development of performance criteria used in assessing the performance so as to be able to Measuring the performance of employees and do not lead to the intervention of personal factors. and the need for a feedback system follows the performance appraisal process, which can be employed to identify the results of their assessment and to identify weaknesses and avoid them as well as identify the strengths and strengthened.

التكامل بين ادارة الجودة الشاملة وادارة المعرفة : بحث في عدد من الكليات الاهلية == Integration Between TQM And Knowledge Management Research In A Number of Community Colleges

Author name: هدى قاسم سعيد الربيعي

Supervisor name: غسان قاسم داود سلمان اللامي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: Occupies applications TQM an essential role in the development of the performance of higher education institutions and to achieve its strategic objectives, as it is a philosophy of seeking to achieve customer satisfaction through the commitment of senior management and their employees to continuous improvement of the quality of performance in the various areas of work, and can be integrated operations knowledge management, which means identifying information value and how to take advantage of the knowledge and understanding of the assets for colleges and how to exploit, and constitute an important component of knowledge management and necessary for the survival of the educational institutions and excellence.The research aims to identify the integration between the dimensions of total quality management and components of knowledge management in a sample of ten community colleges and the various specialties scientific, and included the study sample (83) member of the administrative leadership at community colleges, which is in the university president and assistant rector and the deans and assistants deans and heads of departments as representing the decision - making centers in those colleges. Data were collected using a questionnaire which is designed style on a Likert scale model quintet, and analyzed using the statistical software "SPSS".The research found the existence of the possibility of applying dimensions of total quality management in educational institutions of college eligibility (surveyed), and the adoption of deanship colleges in the diagnosis of knowledge on the makers of knowledge or expert oldest because of its expertise and qualified personnel, and there are times bulletins innovation for the diagnosis of knowledge and a commitment by senior management to possess knowledge of practices, TQM, and focus on ways to improve the performance of students and staff to actively participate and provide adequate support to the various activities of the college application quality, and included a number of recommendations, the most important of the hard work for the application of practical mechanisms to achieve integration between TQM and knowledge management through restoration and formulate a strategic vision based on the necessities of integration between the two departments in the programs of colleges, and the commitment of senior management to provide material and moral support for the management processes of knowledge and improving the skills of individuals working in colleges for knowledge, and application of the model reached Search integration between the administrations of the overall quality and knowledge, and continuous improvement of all activities of the institution to ensure better performance, and work to formulate a vision for the future on the basis of scientific knowledge into account the overall message to cope with cognitive variables

امكانية استخدام بطاقة العلامة المتوازنة في تحسين الاداء المالي للمصارف التجارية : دراسة حالة في فروع مصرف الرشيد في محافظة البصرة

Author name: هدى عبد الغفور محمد

Supervisor name: مسلم علاوي شبلي السعد

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

استخدام بعض ادوات الجودة لتحسين الخدمة الصحية بحث مقارن بين مستشفى اليرموك وبغداد التعليميين == Use Some of The Quality Tools To Improve The Health Service : Comparative Research Between Baghdad And Al - Yarmouk Hospital Educational

Author name: ايهاب ياسين ذياب الكعود النمراوي

Supervisor name: هالة حمد ماجود

General topic: Administration and Economics

Specific topic: Nursing Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: ان تطبيق مفاهيم الجودة داخل المنظمات الصحية يمثل تحديا كبيرا على تلك المنظمات. نظرا لطبيعة الخدمات الصحية المقدمة وما تحمله من خصائص تجعلها صعبه القياس والتقييم. وتظهر مشكلة البحث في تحليل الواقع الفعلي لمستوى جودة الخدمة الصحية في صالة العمليات لمستشف | The application of quality concepts within health organizations represents a significant challenge to such organizations. Due to the nature of health services provided and what was done to the properties make it difficult to measure and evaluation. And research problem in practice to the level of the quality of health service analysis appear in the operations room of the hospital, Baghdad and Al Yarmouk Teaching and identify the most important problems that reflected negatively on the service provided to patients, and the most prominent of those problems long wait for patients and weakness in the number of health staffs within the halls of operations Times as well as the loss of a clear policy by senior management to implement quality. The research aims to prioritize the most important problems that occur in the operating room for both the hospitals and the comparison between them using some quality tools, including check list, and Pareto diagram and Ishikawa diagram to determine the most influential health problems on the level of service As a researcher seeks to provide the urging of senior management in both hospitals to discover the defect sites and weaknesses of the quality in the operating room levels, which helps health staffs to understand the quality role in improving the level of performance and provide better service, it has been chosen the Baghdad Teaching Hospital and Al Yarmouk Teaching Hospital considered the biggest hospitals in the city of Baghdad and are offering the health services and wide and for all members of society. The operations room and some surgeries is a sample search. The researcher application checklist approved by the Ministry of Health on the operating room and calculate the amount of the gap as well as the application of Pareto chart and Ishikawa diagram for the Hall of operations in general, as well as a certain number of surgical procedures. The research has come to a set of conclusions which included showing that Baghdad hospitals and the Yarmouk educational rely in their application of the quality of a set of standards adopted by the Ministry of Health and these standards often focus on intent infrastructure and neglected to some extent other aspects related to the health of patients lacking both hospitals to previous studies or research to determine the extent of patient satisfaction for the health service provided within the hospital..

دور المنظمات في حماية حقوق المستهلك : دراسة ميدانية في بعض المنظمات العراقية == The Role of Organizations In Consumer Rights Protection (A Field Study In Some Iraqi Organizations)

Author name: هادي عبد الحسين مطر اللامي

Supervisor name: عبد الرضا فرج بدراوي الخماس

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

تقييم كفاءة اداء الخدمات الصحية بحث تطبيقي لعينة من مستشفيات دائرة صحة بغداد / الرصافة == Evaluating The Efficiency of The Performance of Health Services A Sample of Hospitals In Baghdad Health Department / Rusafa

Author name: نورس كريم كاظم

Supervisor name: غسان قاسم داود سلمان اللامي

General topic: Administration and Economics

Specific topic: Nursing Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: he current research aimed to assess the performance of health services in a sample of hospitals, health department Baghdad/ Rusafa, by measuring the technical efficiency using the constant returns to scale model (CRS), & volumetric efficiency using a variable Return scale (VRS) forhospitals the government of using surround data analysis.It have been using the number of doctors, the number of nurses as inputs to the model, and the number of auditors’ visits to outpatient, and the number of entrants to the hospital as the outputs of the model.So choose a sample of the of the Department of Government Hospitals Health Baghdad/ Rusafa has occurred, represented by : (Fatima Zahra Maternity Hospital and Children's Hospital, the son of the Municipal Children and Women's Hospital, Ibn al - Haytham for diseases of the eyes, and a hospital Ibn al - Nafis for diseases of the cardiovascular, upper - natal) and Hospital that the advantage of being located in the geographical area densely populated in the Rusafa side of Baghdad, it receives large numbers of reviewers per day and from different places. The vital hospitals that provide medical and therapeutic services round (24) hours a day and includes medical specialties minutes concerning the terms of reference for each respective hospital. These hospitals are teaching hospitals and is also subject to controls and contexts adopted by the Ministry of Health.In order to achieve the purpose of the study, namely, improving the efficiency of the quality of health services and seek to develop medical and nursing staffs and all cadres working in the provision of health service, it has been measuring the efficiency of the performance of services of these hospitals style surround data analysis, version (XLDEA - Version 2.3), and display input and output sample hospitals research and analysis on hard returns according to the size scale model (constant returns to scale - CRS) and scale returns variable size (variable Return scale - VRS).The results showed that some hospitals are inefficient hospitals, namely : (Fatima Zahra Maternity and Children, and the Ibn al - Haytham for the eyes), since the efficiency index for these hospitals (equal to the correct one). The hospital (the son of the Municipal Children and Women, Ibn al - Nafis for diseases of the heart and blood vessels, and the upper - natal) where efficiency index (less than the right one), That means it's less efficient hospitals

استعمال جدولة العاملين في تحسين اداء الملاكات التمريضية : بحث تطبيقي في مستشفى الشهيد الصدر العام في بغداد == Using Employees Scheduling To Improve Operational Performance of Nursing Staff - Applied Research In Al - Shahed Al - Sadr General Hospital

Author name: نور كريم حرفش

Supervisor name: هالة حمد ماجود

General topic: Administration and Economics

Specific topic: Nursing Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: سعى البحث الى استخدام طريقة علمية في الجدولة لاعداد جداول عمل للممرضين من اجل تحسين الاداء العملياتي لخدماتهم وتقديم خدمة كفؤة على مدار 24 ساعة باليوم، واستخدم البحث احدى قواعد الجدولة العلمية الحديثة وهي قاعدة جدولة ايام العمل والعطل للعاملين، وتطبيقها | Hospitals are part of the service organizations and most importantly at the level of individuals because they are tied to the people health and their daily lives , the nursing service is one of the important services provided by hospitals, and nurses are the human resource that offers this service, from this standpoint the idea of research came to prepare work Scheduling for nurses in a scientific way to improve performance operational for their services and provide efficient service available 24 hours a day, the research use one of the modern and scientific rules of scheduling its “schedule of working days and holidays rule for workers” , and applied on the nurses at AISahed al - Sadr General Hospital in Baghdad, the methodology of research adopted the applied and analytical research , and the data collected from the reality of installed information in the records of patient and records archive for nurses, to prepare weekly work schedules for nurses also measure and analyze operational performance levels, First, according to the numbers of nurses in scheduling Applied in hospital, and then measure the performance levels According to the number of nurses in the scientific scheduling proposed in research, The research found a number of results and the most important the applied scheduling nurses that applied in the hospital is not fit with the demand levels for nursing service in the most of its divisions. research concluded a number of recommendations, the most prominent is the move away from discretionary methods of scheduling and application of scientific method of scheduling that proposed by the research because it has proven its effectiveness in contributing to the improvement of the operational performance.

تحقق اثر التدريب في اطار المواءمة بين تصميم التدريب وخصائص بيئة العمل حالة : دراسية في المكتب الاستشاري لكلية الادارة والاقتصاد في جامعة بغداد == The Transfer of Training In Framework of Alignment Between Training Design And The Work Environment Characteristics (A Case Study In Consultancy Bureau of College Administration And Economics In University of Baghdad

Author name: نور حسين فخري الحديثي

Supervisor name: غني دحام تناي الزبيدي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: Interacted Three Variables The formation of the theoretical framework For this search Which is To (Transfer of Training, work environment characteristics, Training Design), The research aims to promote the process of the transfer of training through alignment Between of the work environment characteristics and training design , and transfer of training process occupies agreat importance in achieving the ultimate goal of participating in the training programs , it is sure that this does not take place without the support of the working environment for trainees as well as the proper design of the training programs. The research problem is the weakness transfer of training to the work environment in The lnspectors generals offices , and the research sample included (249) trainees from the staff generals lnspectors offices of those who participated in the training programs implement by the Consultancy Bureau of College Administration and Economics in the University of Baghdad for 10 Iraqi ministries are : Ministry of Water Resources, Ministry of Health, the supreme body for Hajj and Umrah, Ministry of Finance, Ministry of Communications, Ministry of Industry, the Sunni Endowment, Ministry of Defense, Ministry of Municipalities, Ministry of Science and Technology.the questionnaire was the main tool in collecting data and information as well as structured interviews to training officers in these offices, the research use statistical program (SPSS) to analysis data , the research came to the set of results Perhaps the most rominent is that the work environment characteristics and training design occupies great importance in promoting the process of transfer of training in the generals inspectors offices , which requires increased many attention to support the trainees after their return to their work places, and attention to design the training process by the Consultancy Bureau and make required Characteristics in the generals inspectors offices to enable trainees to the transfer of training in a positive way

تصميم نظام المعلومات للموارد البشرية : دراسة تطبيقية في كلية الادارة والاقتصاد - جامعة بغداد == Design of Human Resources Information System / Case Study In The College of Administration And Economic

Author name: ندى اسماعيل جبوري القماج

Supervisor name: زكريا مطلك خضر الدوري | عبد الرحمن حامد الحسيني

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يعد تصميم نظام المعلومات من الموضوعات الحيويـة والمميزة في حقل نظم المعلومات وادارة الموارد البشريـة،اذ هدفت الدراسة الى تصميم نظام معلومات للموارد البشرية خاص بكليـة الادارة والاقتصاد/ جامعة بغداد لحل المشكلة المتمثلة بعدم وجود نظام معلومات مؤتمت يساعد ف | The information system design is considered as one of the vital and remarkable subject in the field of information system and human resource management. The study goals to design a specific human resource information system for the college of administration and economic / Baghdad University. The study also goals to enrich the rational contents and to discuss these contents, the required data have been collected through the documents and files of human resources of the mentioned college. The suggested (new) system has been designed with the using of (Access 97) program which is considered as one of the programs of data base administrative system, the designed system has, actually paralleled the present model of the study. The work will be done according to this designed system in the mentioned college as a first stage, and it will be possible in the future to apply this system in all the other colleges and universities in our country. The study concluded to the following results : 1 - The difference in the design of the information systems and then the difference of the programs used in the design system.2 - The application of the suggested (new) system shares in working to accomplish the works very accurately and very quickly.Throughout the study some recommendations have been born which can cooperate to elevate the level of human resources in achieving the growing and progressing in the future.

تاثير ستراتيجية تقويم الاداء في الفاعلية التنظيمية : بحث ميداني == The Effect of Performance Evaluation Strategy In Organizational Effectiveness Field Research

Author name: نبراس ناجي رزوقي

Supervisor name: عبد الناصر علك حافظ

General topic: Administration and Economics

Specific topic: Performance Evaluation

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يهدف البحث الى النهوض بعمل مكتب المفتش العام وذلك بتبني منهج واداة يسهل توظيفها وهي ستراتيجية تقويم الاداء وبالتالي تعزيز وتطوير اعمالهم وضمن الموارد المتاحة بالاضافة الى وضع اسس تعمل على استدامة تحقيق الاهداف لمتابعة تطوير الانشطة والارتقاء بها, فعملية ت | The research aims to promote the work the Office of the Inspector General and by adopting a methodology and tool facilitates employing a strategy of evaluating performance and thus enhance and develop their business and within available resources as well as to lay foundations working on the sustainability of the achievement of targets for follow - up development activities and upgrading, process performance evaluation is one of the important processes exerted on All levels of the organization, starting from the top management and the end of the smallest units, in order to have a role in organizational effectiveness needed to be dealt with systematically and accurately, and it ensures these search variables first strategic variable performance evaluation independent and its impact on organizational effectiveness as the dependent variable, and the fact that performance evaluation process is one of the main tasks of the work of the Inspector General's Office According to the Order (57) for the year (2004) and to raise the level of performance in the work of the Ministry of communications and formations circles, turn the researcher to select a sample search of the Office of the Inspector General at the Ministry's staff, amounting to questionnaires approved (73) questionnaire at various organizational levels out (85) questionnaire, the resolution adopted by President tool for data collection, as well as personal interviews, has been used statistical methods and tools in the data processing and extraction results and analyzed using SPSS statistical package. To reach the objectives of the research were selected independent variable standards, according to the model of excellence by the EU and adopted in the King Abdullah II Award for Excellence, while identified dimensions of the dependent variable, according to the views of a number of researchers and writers, have reached research through the findings to the existence of significant positive significant correlation between Find variables, also show a correlation effect statistically significant of the five criteria for strategy performance evaluation with organizational effectiveness, and in the light of the findings and conclusions were formulated a number of recommendations, the most important was the need for the Office of the Inspector General staff about the importance of the work according to certified standards within the strategy to evaluate the performance, because of its the impact of the interaction with them on the ground to get to the target effectiveness, and senses the senior management of the positive and important role to evaluate performance and that follow - up activities associated with it and reports resulting from it because they provide realistic ground stimulating performance actor at various organizational levels

فاعلية مكاتب المفتشين العموميين على وفق تطبيق الادارة الالكترونية للموارد البشرية : بحث استطلاعي == Effectiveness of Public Inspectors Offices On The Application of Electronic Management of Human Resources

Author name: نادية ناجي حسن

Supervisor name: عبد الرحمن مصطفى طه الملا

General topic: Administration and Economics

Specific topic: Control and Inspection

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يستهدف هذا البحث دراسة مدى فاعلية مكاتب المفتشين العامين بابعادها المتمثلة بـ(المرونة،الحصول على الموارد، وضوح الاهداف، انسيابية المعلومات، موارد بشرية متماسكة، موارد بشرية مؤهلة) عند تطبيق الادارة الالكترونية للموارد البشرية المتمثلة بواقع الادارة ال | This research aims to study the effectiveness of the offices of inspectors general with dimensions of (flexibility , access to resources , clear objectives, the flow of information , coherent human resources , qualified human resources) When applying the electronic management of the human resources of the electronic management of the human resources aspects of(Infrastructure, supporting the senior management of the shift towards e - governance, clearly the importance of e - management) And the tendency to use electronic human resources management dimensions of(Ease of use, quality, convenience, practicality) , and has developed (4) hypotheses. Use search the questionnaire as the main instrument of data collection , in addition to interviews with some of the staff of the offices of the Inspectors General sample search terms (4) and (10%) of offices of Inspectors General in the Iraqi ministries and included (Office of the Inspector General of the Department of communications, Office of the Inspector General of the oil Ministry, Office of Inspector General of higher education and scientific research, Office of the Inspector General of the Ministry of industry and minerals) , The sample included (107) individuals holding the position (Manager, Director) and the data was processed using the statistical package (spss). The search reached a number of conclusions, including Inspector General supports transformation to shift to the electronic human resources management , Through offices in email as a channel of communication open in two directions in the completion of part of the everyday work of the Office , attracting qualified leads to the success of the transition to the electronic management of human resources as well as to provide the required financial support , and the involvement of staff in training courses on administrative regulations with the moral and financial incentive to , the most important recommendations focused on work to develop common systems for the offices of Inspectors General for electronic archiving and download the data and follow - up investigative committees, working on all offices.

العلاقة بين استراتيجية الاعمال ونشر تقانة المعلومات واثرها في الاداء المنظمي : دراسة تشخيصية تحليلية لاراء عينة من اعضاء مجالس الادارة في المصارف الاهلية ببغداد == The Relation Between The Business Strategy And Deployment The Information Technology And Its Affection In Organization Performance Analytic Characteristic Study For Opinions of Managers Samples In Private Banks In Baghdad

Author name: نادية داخل عناد اللامي

Supervisor name: انتصار عباس حمادي الدليمي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: تفاعلت ثلاثة متغيرات لتشكيل الاطار النظري لهذه الدراسة استراتيجية الاعمال ونشر تقانة المعلومات والاداء المنظمي اذ قدمت الدراسة عرضا لدور تقانة المعلومات Information Technology)) في دعم استراتيجية الاعمال ) ( Business Strategy.انطلقت مشكلة الدراسة بمجمو | Three variables are interacted in this study : the Business Strategy, Information technology and Organization Performance. The study introduces a view for Information Technology (IT) in business strategy. The problem of the study is to explore the nature of relationbetween business stratify and IT deployment and its affection organization performance. Also the study aims to several objectives which can be summarized by.'achieve the range of banks aware for stratifies types of dominant businesses in stringy thinking which suite the trends of the banks and the range of their aware of relation nature between the forms of IT deployment and the type of strategy working in organizations concerned.Its importance.It is expected to introduce some important to the concerned organizations as well as it represents specific addition to the Arabic library because of the scarce studies that connect among the organization strategy, IT deployment and organization performance.The study sample represented by 52 members from board ofdirectories of sample of private banks in Baghdad. The studyfollowed the current method of research and the dimensionalanalyses in reach to its objectives. The answer on study problemby temporary through three main hypothesizes by which threesub hypothesis diverted. Many groups of measures which were used in previous studies with some adjustments. They were subjected to the tests of truth and affirmation. The study is divided into four chapters.The first chapter is about the curriculum of the study and review of previous studies. The second study is about the theoretical frame Third chapter is about analyses and statistical process. The fourth copter includes the recommendations and suggestions

دور المعرفة الضمنية واستراتيجيات ادارة المعرفة في بناء المقدرات الجوهرية : دراسة ميدانية في ديوان الرقابة المالية == Therole of Tacit Knowledge And Strategies of Knowledge Management To Build Core Competence Field Study In The Board of Supreme Audit

Author name: مهند محمد ياسين الشيخلي

Supervisor name: صلاح الدين عواد كريم الكبيسي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

العلاقة بين حجم المديونية والقيمة الاقتصادية المضافة في اطار الدور التفاعلي لحجم المنشاة == The Relationship Between Debt Size And Economic Value Added In The Framework of The Interactive Role of The Firm Size

Author name: مهدي عبد الحسين كريم

Supervisor name: صبيحة قاسم هاشم الاعرجي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يختلف مفهوم القيمة الاقتصادية المضافة تماما عن الارباح المحاسبية التي تظهرها الشركات في قوائمها المالية اذ انها تعبر عن الارباح الاقتصادية الحقيقية للشركة بعد الاخذ بالاعتبار جميع تكاليف راس المال المستثمر، وتتاثر تلك القيمة بمجموعة عوامل واحدة من اهم ت | The concept of economic value added is quite different from the accounting profits shown by companies in its financial statements, as they reflect the true economic profit of the Firm after taking into consideration all the invested capital costs, this value is affected by a variety of factors one of the most important of these factors are debt ratio used by The Firm So this research was designed to recognize the nature of the relationship between the size of the debt used and economic value added under contrast Sizes of Firms. The research population in shareholding companies listed on the Iraq Stock Exchange, with a choice of intentional sample of 24 shareholding company representing approximately 27% of the research population after achieving certain conditions, It was to rely on the annual financial reports of the Iraqi Stock Exchange for 6 years , for the period from 2008 - 2013. A set of statistical methods have been used in analysis the relationship between the variables and test the research hypotheses, Including linear regression model both types simple and multiple, Pearson correlation coefficient, analysis of variance (ANOVA) , the coefficient of determination as well as conducting all of the t - test and f - test to determining the statistical significance of the relationships between variables. The research results indicated to the existence of a significant effect for the size of debt used in the economic value added, and that this effect increases with the entry Frim size as a third variable in the test model that relationship and the reason for this to the strong relationship shown by the correlation coefficient between the Firm size and the levels of debt , The results also showed there are clear differences in the economic value added between the sample companies, since only 42% of the sample companies has achieved the average value added during the six years of the study, While the other companies which represent 58% of the sample research did not succeed in achieving the average value added during those years, but to exceed it to Accidental loss value during some of those years. Consequently, the research recommends to need the attention of corporate management at Approaches based on the value in the measurement of the actual profits earned , And the importance its acknowledgment of the positive impact resulting from the use of debt in maximizing Shareholder wealth and value added of the Firm , In order to determine the appropriate ratios of debt used according to the size and capabilities of the Firm

التوجه الاجتماعي للتسويق ودوره في ستراتيجيات التنافس : بحث تحليلي في عدد من فنادق الدرجة الممتازة والاولى في بغداد == Social Orientation of The Marketing And Its Role In The Competitive Strategies Analytical Search A Number of Excellent And First Class Hotels In Baghdad

Author name: مهدي حنون حسين العلاق

Supervisor name: سعدون حمود جثير الربيعاوي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يسلط البحث الضوء على العلاقة بين التوجه الاجتماعي للتسويق (مصالح المنظمة , رفاهية المجتمع , رضا الزبون) وستراتيجيات التنافس بانواعها (ستراتيجية قيادة الكلفة , وستراتيجية التمايز , وستراتيجية التركيز), فضلا عن انه يسعى الى تحقيق جملة من الاهداف المعرفية و| This research shed light on the relationship between the social orientation of the marketing (interests of the Organization ,the welfare of society, satisfaction the customer) strategies competitive dimensions of (cost leadership strategy, differentiation strategy, focus and strategy), As well as to to seek to achieve a number of knowledge and applied goals, and represented the field research problem extent of interesting researched the application of social orientation and interest in achieving competitive strategy and omission of this interest in the hotels the surveyed Organization, Based on this problem, and to clarify the relationship between the main and subsidiary research variables was formulated three hypotheses of president of branched out reported (8) sub - hypotheses. Questionnaire was adopted as a tool in data and information related to research collection, It was created based on the number of measurements using the runway ready Likert quintet, it was subjected to a test validity and reliability, And distributed to a sample of (85) individual first class hotels managers in Baghdad and managers of departments and managers of the people and their assistants in the six five - star Iraqi hotels are : "Rashiad International Hotel, the Babylon International Hotel and Ishtar International Hotel, and Palestine International Hotel, Hotel Baghdad international, the international Mansour Hotel," research using the statistical software a ready data analyzed (SPSS - 19) and the Programme (Excel) is the most important statistical tools used in the analysis are : "The percentage of the mean and the standard deviation and coefficient of variation, and the correlation coefficient Pearson and multiple linear regression and analysis of variance (ANOVA), Statistical methods have spawned number of results Perhaps the most prominent and that there were significant correlation between the social orientation of the marketing strategies competitive, as it turned out that there are significant effect between the social orientation of the marketing strategies and competitive, There are significant differences between the average answers socially oriented marketing dimensions (the organization's interests and welfare of the community, and customer satisfaction) in the first class hotels surveyed, as there are significant differences between the average answers competitive strategies and dimensions (cost leadership strategy, differentiation strategy, focus strategy) in the surveyed hotels ,. In the framework of the discussion of Research the results provided a number of recommendations including the need to interesting the surveyed hotels to keep the social orientation of the market and its role in supporting and building strategies selected competitive, as well as the interest applied by looking at the experiences of developed countries and to utilize them in the best possible shape.

تقييم المشروعات خلال فترة التشغيل التجريبي وفق معيار الكلفة والجودة والوقت : بحث تطبيقي في المديرية العامة لتوزيع كهرباء الرصافة == Evaluation of Projects During The Trial Operation Period In Accordance With The Standard Cost, Quality And Time - Practical Research In The Directorate - General For The Distribution of Electricity Rusafa Standard

Author name: منى فؤاد عبد الهادي علي ابو القز

Supervisor name: فضيلة سلمان داوود

General topic: Administration and Economics

Specific topic: Performance Evaluation

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يتضمن البحث تقييم المشروعات المنفذة والتي دخلت في فترة التشغيل التجريبي وفق معايير التقييم والمتمثلة بـ( الكلفة والجودة والوقت) لتحديد حجم فجوة الانحرافات لعينة المشروعات خلال سنوات التقييم (2011 - 2012 - 2013 - 2014) م لكل من معايير التقييم الثلاث , ثم ي | Research includes evaluation of projects implemented and which entered into trial operation period in accordance with the evaluation criteria and of (cost, quality and time) to determine the size deviations gap for the sample of projects during the years of assessment (2011 - 2012 - 2013 - 2014) of each of the three evaluation criteria, and then followed by a calculation the size of the overall gap to the problem based on the research problem to determine deviations from the specific implementation of each project by answering several questions to answer turns out the reasons for these deviations occur.The importance of research Focus on the evaluation of received projects from contractors executing the project companies, by comparing the cost, quality and time, which identified them as a criterion for assessing the amount of the actual cost and quality achieved and the time it takes to actually implement, Only in this comparison highlights the objectives of the research that highlight the role of evaluation in identifying problems encountered in the projects and the extent to which senior management of the research sample of the results of this comparison in reducing the overall size of the gap for the projects.A researcher has reached to a number of conclusions which stands behind the cause of volume ratio deviations gap to the inefficiency of the technical and financial authorities develop the determinants of the project criterion for evaluation for use with non - followers of the scientific foundations for the development of these criteria and make the comparison that result in repeated deviations on an ongoing basis and not to work to find ways to solve them.Recommendations of the research state in all that is necessary to solve the problems that were the cause behind the decline in financial and material rates of implementation and breadth of deviations gap, whether at the level of each of the sample projects or on the level of the size of the total gap for these projects, which focused in the adoption of the assessment as a tool to detect deviations, and took the top management of those Results mainly to the implementation of projects in the future and choosing efficient companies financially and technically by the referral of the project to ensure the implementation raise rates and reduce the size of the gap

تاثير قرارات لجان المناقصات على تلكؤ المشاريع : دراسة حالة في محافظة كربلاء المقدسة == Impact of Committees Referral Tenders Decisions On Delayed Projects Case Study In The Governorate of Karbala

Author name: منذر عبد الامير محمد الصفار

Supervisor name: نوال طارق ابراهيم

General topic: Administration and Economics

Specific topic: Municipal Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يكثر الحديث والجدل حول تعثر الشركات وتاخرها في انجاز ما بذمتها من اعمال على وفق المواصفات المطلوبة وخلال المدة المتفق عليها بموجب الشف التعاقدي لذلك من الضروري مراجعة الاساليب المتبعة في كيفية احالة تلك المشاريع بالطريقة التي يتم بموجبها اختيار المقاول ال | Frequently talk and debate about the faltering companies and delay in the completion of the work owed according to the required specification during the agreed period under contractual chef so it is necessary to review the methods how to transmit those projects in the manner by which the right contractor for implementation including the assignment of those contracts to contractors without a competition or selection may be based on the least expensive tenders among competitors without regard to other competitive advantages that sheds light on the research practice in analyzing these Bids and tender competition winner extract is transmitted by specialized commissions, research was to determine the extent of their commitment to help implement government contracts (2) for the year 2014 while doing her work in addition to direct them in appropriate ways in determining the most appropriate among tender offers to compete to reduce delay in completion rates as a result of the good decision analysis and referral commissions which will affect the outcome of the State and of society, so this study was conducted in the province of Karbala to stand at reality In late projects in the province as outsourced departments and people associated with the town hall which are directly related to work projects during the implementation phases of the assignment and to obtain data and information required in completing the requirements of the research sample consisted of 22 late project to be studied and analyses in two stages to find out the real reasons for the delay of these projects with impact referral Commission decision, so it has been conducting some interviews with important figures in the governorate building and project - related and it Been using descriptive checklist dealing with prominent foundations and special effects during the life of the project based on data obtained with the field and homeliness personal experience and practical researcher may find there's a weakness in the competitive tender process assignment method by adopting the principle of analysis and referral commissions on lower prices as a result of fears of regulatory accounting, which does work to transmit such tenders to companies or contractors do not have the financial and financial competence required commensurate with the workload in addition to the absence of clear grounds and fixed between Ministries to award bids so prefers to modify the pilot controls and weighting criteria in the way that fits with the volume of business and the Iraqi environment to be more visible to any committees, as well as activation code investment with good form that guarantees to attract foreign companies also discreet revise classification new classification procedures to be closer to reality.