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تقييم كفاءة اداء الخدمات الصحية بحث تطبيقي لعينة من مستشفيات دائرة صحة بغداد / الرصافة == Evaluating The Efficiency of The Performance of Health Services A Sample of Hospitals In Baghdad Health Department / Rusafa
Author name:
نورس كريم كاظم
Supervisor name:
غسان قاسم داود سلمان اللامي
General topic:
Administration and Economics
Specific topic:
Nursing Administration
Degree:
Master
University:
University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration
Language:
Arabic
University location:
Baghdad
Key words:
- تقييم الاداء
- الخدمة الصحية
- الكفاءةالكفاءة
- الكفاءة الحجمية
- الكفاءة الفنية، الكفاءة الحجمية
- تحليل تطويق البيانات
First pages:
07T4132 - p.pdf
Abstract:
he current research aimed to assess the performance of health services in a sample of hospitals, health department Baghdad/ Rusafa, by measuring the technical efficiency using the constant returns to scale model (CRS), & volumetric efficiency using a variable Return scale (VRS) forhospitals the government of using surround data analysis.It have been using the number of doctors, the number of nurses as inputs to the model, and the number of auditors’ visits to outpatient, and the number of entrants to the hospital as the outputs of the model.So choose a sample of the of the Department of Government Hospitals Health Baghdad/ Rusafa has occurred, represented by : (Fatima Zahra Maternity Hospital and Children's Hospital, the son of the Municipal Children and Women's Hospital, Ibn al - Haytham for diseases of the eyes, and a hospital Ibn al - Nafis for diseases of the cardiovascular, upper - natal) and Hospital that the advantage of being located in the geographical area densely populated in the Rusafa side of Baghdad, it receives large numbers of reviewers per day and from different places. The vital hospitals that provide medical and therapeutic services round (24) hours a day and includes medical specialties minutes concerning the terms of reference for each respective hospital. These hospitals are teaching hospitals and is also subject to controls and contexts adopted by the Ministry of Health.In order to achieve the purpose of the study, namely, improving the efficiency of the quality of health services and seek to develop medical and nursing staffs and all cadres working in the provision of health service, it has been measuring the efficiency of the performance of services of these hospitals style surround data analysis, version (XLDEA - Version 2.3), and display input and output sample hospitals research and analysis on hard returns according to the size scale model (constant returns to scale - CRS) and scale returns variable size (variable Return scale - VRS).The results showed that some hospitals are inefficient hospitals, namely : (Fatima Zahra Maternity and Children, and the Ibn al - Haytham for the eyes), since the efficiency index for these hospitals (equal to the correct one). The hospital (the son of the Municipal Children and Women, Ibn al - Nafis for diseases of the heart and blood vessels, and the upper - natal) where efficiency index (less than the right one), That means it's less efficient hospitals
