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صياغة استراتيجية لوزارة التخطيط - نموذج مقترح : دراسة حالة == Strategy Formulation for the Ministry of Planning - Proposed Model

Author name: شيماء محمد حميد الجبوري
Supervisor name: صلاح الدين عواد كريم الكبيسي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

تقييم جودة الخدمات الصحية باعتماد برنامج الزائر الصحي : بحث تطبيقي في دائرة صحة ميسان == Evaluation of quality of health services By adopting the health visitor program

Author name: رواء عبد القادر عبد المجيد
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

تقييم واختيار المجهز باستخدام اسلوب التحليل الهرمي AHP : بحث تطبيقي == Evaluation and Selection of the Supplier by Using Analytic Hierarchy Process (AHP) Method : Applied research

Author name: رسل علي عباس العبيدي
Supervisor name: مها كامل جواد
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

طبيعة العلاقة بين جودة الخدمة المصرفية وصورة العلامة التجارية وتاثيرها في استغراق الزبون : بحث تحليلي == The Nature of the Relationship Between Banking Service Quality and Brand Image and its Effect on the Customer Engagement ( Analytical Research )

Author name: رائد فاضل جميل الشيخلي
Supervisor name: سعدون حمود جثير الربيعاوي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:

تاثير القوة التنظيمية في ادارة الازمة بتوسيط استراتيجيات ادارة الموارد البشرية : بحث ميداني == The Impact of Organizational Power on The Crisis Management by Mediating Human Resources Management Strategies

Author name: رائد عبد الجبار خضر
Supervisor name: انتصار عباس حمادي الدليمي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

الدور الوسيط للتمكين النفسي في تعزيز تاثير العدالة التنظيمية في سلوك المواطنة التنظيمية : بحث ميداني == The Intermediate role of psychological empowerment in enhancing the impact of organizational justice in organizational citizenship behavior Field research

Author name: حوراء كفاح مجيد
Supervisor name: ابراهيم خليل ابراهيم
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

انعكاس الصحة التنظيمية على الاداء الاستراتيجي بتوسيط فاعلية فرق العمل : بحث ميداني في شركات وزارة الاعمار والاسكان والبلديات والاشغال العامة == Organizational Health Reflection on Strategic Performance by Mediating Team Work Effectiveness Field research in companies of the Ministry of Construction, Housing, Municipalities and Public Works

Author name: حبيب مروح ناصر الياسري
Supervisor name: انتصار عباس حمادي الدليمي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

قياس كفاءة سوق العراق للاوراق المالية : دراسة تطبيقية == Measuring the efficiency of Iraq Stock Exchange - An Empirical Study

Author name: تمارة هراند نجدي
Supervisor name: اياد طاهر محمد
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

تاثير الاغتراب الوظيفي على اداء العاملين بتوسيط سلوك المواطنة التنظيمية : بحث استطلاعي تحليلي لاراء عينة من موظفي وزارة الموارد المائية == The effect of Job Alienation on the Employees' Performance Via the Moderating Organizational Citizenship Behavior Research EXPLORATORY EMPIRICAL OF THE VIEW OF THE STAFF OF THE MINISTRY OF WATER RESOURCES

Author name: بتول رعد ابراهيم العنبكي
Supervisor name: ناظم جواد عبد
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

ادارة النقدية ودورها في ربحية المنشاة وقيمتها السوقية == Cash management And its role in the profitability of the company and market value

Author name: امير باسم هادي
Supervisor name: عبد السلام لفتة سعيد
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

توظيف القدرات المعرفية الدينامية في معالجة الاخفاقات التنظيمية لتحقيق تنافسية الاعمال : بحث تطبيقي == Employing Dynamic Knowledge Capabilities inaddressing Organizational failures to Achieve Business Competitiveness : Applied research

Author name: الاء عبد الكريم غالب المدو
Supervisor name: صلاح الدين عواد كريم الكبيسي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:

تاثير اعادة الهيكلة في الاداء الاستراتيجي : دراسة استطلاعية لاراء عينة من مديري شركة نفط ميسان == Impact of Restructuring on strategic PerformanceAn exploratory study of the sample of the managersof Missan Oil Company

Author name: ابراهيم صالح حسن
Supervisor name: فراس محمد العامري
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

دور المخاطرة المالية في الاداء التشغيلي بتاثير عوامل الحوكمة : دراسة تحليلية

Author name: امنة ياسين محمد
Specific topic: Business Administration
Degree: Doctorate
University location: Baghdad

تحليل الفرص الاستراتيجية المتاحة لنظمات الاعمال السياحية : دراسة تطبيقية لشركات الاعمال السياحية المساهمة في الاردن للفترة 1985 - 1995

Author name: حسن علي عبد الزعبي
Supervisor name: عصام عبد الوهاب الدباغ
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

تاثير ادارة الموهبة في تحقيق الريادة الاستراتيجية : دراسة تطبيقية في الشركة العامة للصناعات الجلدية == The Impact of Talent Management On Achieving Strategic Entrepreneurship - A Case Study On The General Company For Leather Industries

Author name: ايلاف مطلك حميد التميمي
Supervisor name: ارادن حاتم خضير العبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: هدفت الدراسة الى تناول تاثير ادارة الموهبة (المتغير المستقل) بابعادها { (الذكاء الاستراتيجي بابعاده الثانوية : (الاستشراف, تفكير النظم, الرؤية المستقبلية, الدافعية, الشراكة), والذكاء التنافسي بابعاده الثانوية : (التخطيط, التجميع, التحليل, النشر) } في تحقيق | The study aimed to address the impact of talent management (independent variable) with its dimensions : { (Strategic Intelligence with its secondary dimensions : (Prospective, systems thinking, the future vision, motivation, partnership), and intelligence competitive with its secondary dimensions : (planning, collection, analysis, publication) } in achieving the strategic Entrepreneurship (dependent variable) with its dimensions : (creativity and innovation, development and expansion of competitive advantage, take the risk) of managers in the General Company for Leather Industries, and try out the recommendations to the company examined, as to contribute to the achievement of the desired goals. There is no doubt that the issue of talent management is of the modern and important topics for companies, in general, as it consisted the problem study, as experienced by the companies of stiff competition, which had an impact on the human capital, where we clearly note growing challenges and difficulties in business environment, and increased domestic and foreign competition among the competition, and increased difficulties in to obtain a leading position and keep it under conditions of uncertainty. As is known, the efficient human element is a wealth at the moment, where the companies that have the human element so efficient, it has a weapon capable of facing competitors and excellence about them. Hence, the concept of talent management to impose itself as a modern concept requires stand with it, and embraced by companies because of its long - term effects on both the company and employees. & establishing to what came before the important of the study came through the significance of the subject to know the range of the potentials & the abilities of the researched company on the financial, material & humanitarian level in the fields of the study variant & how would they be implemented on the actual reality inside the company & hat participate in investing its intellectual capital on the long - term, and diagnose whether the company management examined is aware of the importance of such a concept to achieve the strategic Entrepreneurship, and whether the full awareness of employees of the importance of the application of this concept is available in the examined company contribute to invest its intellectual capital of in the long run. To clarify the relationship between key and subordinate research variables, it has two main hypotheses, where the first main hypothesis focused on the presence of significant correlation between talent management and strategic Entrepreneurship. The second hypothesis refers to the existence of the effect significant differences between talent management strategy and Entrepreneurship, and branched out from these two hypotheses sub - hypotheses, based on the questionnaire, as an essential tool distributed on a sample composed of (120) managers and workers at the General company for Leather Industries, and data were analyzed using a number of statistical tools to get to the results such as, factor analysis, duplicates, the percentage, the arithmetic mean, standard deviation, and the relative importance, and choose the correlation and influence between them the use of descriptive analytical method, which is a form of scientific investigation and interpretation to describe the phenomena. The study reaches to a set of results, the most prominent of them is there were a significant correlation between talent management and the strategic Entrepreneurship, as it emerged that there are significant effect of the talent management on the strategic Entrepreneurship, demonstrating the distinctive role played by talent management to achieve corporate Entrepreneurship. The study found a number of conclusions, the most important of them is the talent management make the strategic Entrepreneurship and both of the management and employees of the company believe of the importance of its application in the company examined. The study also provided a number of recommendations based on the conclusions presented, the most important of them is the need for the adopt of the company management examined the concept of talent management, as one of the modern subjects, which encourages the examined company management to abandon the traditional methods of dealing with talented employees, and thus improve their surrounding working conditions leading to the possession of the company human capital qualifies them to meet the competitors, and thus achieve the strategic Entrepreneurship. The study also made a number of proposals, the most important of them is the need to try to put pressure on those responsible the (re - activate the Consumer Protection law), who buys the product, so as to ensure the right customer right, as well as the opening of marketing outlets in the various government departments to increase the company's sales.

العلاقة بين اليقظة الاستراتيجية والثقافة التسويقية واثرها في توجهات ادارة التسويق == The Relationship Between Strategic Vigilance And Marketing Culture And Its Impact On Marketing Management Orientations

Author name: انتصار عزيز حسين
Supervisor name: ظافر عبد محمد شبر
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: يسعى البحث الى معرفة اهمية كل من اليقظة الاستراتيجة والثقافة التسويقية وتاثيرهما في توجهات ادارة التسويق، لذا تم بناء مخطط فرضي توضح فيه العلاقات بين المتغيرات واثر بعضها في البعض الاخر. وصيغت ستة فرضيات رئيسة اشتقت منها عدة فرضيات فرعية جرى اختبارها باد | The research tries to identify the importance of the strategic vigilance and marketing culture and their impact on the orientations of marketing management, so a virtual diagram has been established to show the relationship among the variables and the impact of each of them on the other. Six hypotheses are formulated , and derived from them branch hypotheses which were tested by using statistical instruments. The strategic vigilance and the marketing culture are considered as explanative variables and marketing management as responsive variable.The study aims at identifying the marketing philosophy adopted by the management and the extent which suits the company's financial and human capacities as well as its present environmental circumstances within the context of the strategic vigilance and the marketing culture common in the minds and thoughts of the concerned management.The Iraqi Airways Company has been chosen as the society of the research and a questionnaire form is used to collect the data , ( 160 ) forms are distributed out of which ( 150 ) are suitable for analysis. The subjects include personnel in decision - making centers ( such as members of the council of the company management , the department managers ,the heads of the sections and units ) in the company. To enhance the data collected by the questionnaire form , personal meetings ,field observations and annual reports of the company are conducted. The analysis of the data is done by using the ( spss - 22 ) computing programme.The study reached many conclusions the important of which are : 1 - There in an interaction and integration between the strategic vigilance and marketing culture that contributes in making the company management constantly ready to face the unstable environmental circumstances and the sudden events as a strategic vigilance , and the company's internal management based on values and traditions Integration that every individual in the company takes it as marketing culture.2 - The company management adopt in its marketing orientations the philosophy of Selling preferring it to the other marketing philosophies and orientation. From this We conclude that : A - The company management is interested in its internal environment more than the external one which means that producing and offering services are done before knowing the need and desires of the customers , that is from the company's perspective rather than the customers perspective.B - The company concentrates on developing its services offered now without thinking of Vitiating these services and their markets in accordance with the new need and desires of the customers and the necessity of enlarging and vitiating these markets as a strategic aims as long as the opportunity for the markting growth is available. The research is enclosed with many recommendations the important of which are : 1 - It is necessary that the company management invest the integrated and positive relationship and dynamic interaction between the strategic vigilance and marketing culture and marking use of them when applying the scientific method in adopting a marketing philosophy or orientation in accordance with environment and in order to assume a distinguished status among the world airlines companies and to recall its old reputation which it lost when it faced exceptional circumstances.2 - Despite the fact that the marketing orientation of the company towards selling is considered a successful one on the short term , the company management should think of a marketing philosophy that keeps pace with the development of the modern age and on long term strategies based on the outside - towards - inside perspective of the company with an understanding of the customers' actual needs and the way of keeping contact with them for a long time and the nature of the competition and the movement of the competitions in the market and balancing the interest of the customer and that of the company and the society ,and protecting the environment and its resources.

امكانية تطبيق بطاقة الاداء المتوازن في تقييم الاداء المالي والاستراتيجي : دراسة استطلاعية في عينة من شركات وزارة النقل == The Possibility of Applying Balanced Scorecard In The Evaluation of Strategic And Financial Performance (An Exploratory Study For A Sample of The Companies of The Ministry of Transportation)

Author name: حمزة حمود الزبيدي
Supervisor name: احلام فيصل ابو الهيل
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: Led the new reality of the life of business organizations that live in an environment characterized by multiple shifts with intensified competition to the need to adopt new methods contribute to raising the level of performance by offering products and services of high quality and cost effective and meet the needs and desires of customers ,The balanced performance of the most important techniques to improve performance and achieve the required quality card , hence the research problem through lack of interest in service units standards of non - financial , which have a significant impact on the organization's performance Fezla for lack of interest in the organization of modern techniques such as Balanced Scorecard , so research aims to how to use the Balanced Scorecard to evaluate the financial performance of the organization 's strategic and performance to stand up and identify the level of overall performance. Dealt with the subject of research and intellectual theoretical and practical framework for this technology through the four seasons of the theoretical and practical study, the research has been to study the analytical approach adopted by studying the reality of the practical performance of some of the formations and the Iraqi Ministry of Transport. The researcher using the method Alastpianih in collecting information and data from individuals working in the formations of the Iraqi Ministry of Transport ( sample ) to determine the level of use of the Balanced Scorecard in those formations , The researcher found to a set of conclusions that the most important Balanced Scorecard is one of the most important technologies that contribute to improving performance so as to contribute to the development of quality products and better services and competitive advantage , and the key recommendations that came out of research is the need to seek the service sector organizations in Iraq to adopt a card model balanced performance in an integrated manner where Ioafr this model appropriate to measure financial performance and strategic tools.

تاثير ادارة العلاقة مع الزبون في بناء ولائه للمنظمة : بحث استطلاع لعينة من المصارف الاهلية العراقية == The Effect of Relationship Management With Customer In Building His Loyalty To The Organization (Research In Iraqi Private Banks)

Author name: رائد فاضل جميل الشيخلي
Supervisor name: نعمة شليبة علي الكعبي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

راس المال البشري وتعزيز ثقافة الاداء المتميز وتاثيرهما في المكانة التنظيمية : بحث استطلاعي في مركز وزارة النفط == Human Capital And Enhancing Culture of Excellence Performance And Their Impact In Organizational Position Exploratory Study At The Center of Oil Ministry

Author name: امنة عبد الكریم مهدي المشهداني
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: The study has adopted in it’s theoretical aspect , the human capital and Enhancing Culture of Excellence Performance the Organizational Position ,The current study involves an analysis of the connection between the human capital.for which there has been an emphasis after the increase of mutual competition among organizations because of elements of the external environment of universality and the expansion of world market place, and the acknowledgment of the Excellence performance of function and their impact on Organizational Position.This happened because of the rapid development and changes in environment in the rapid development and changes in environment in fields of administration. As for the function of study, it involves an analysis of relationships and impacts of obtained changes from works of the study.The problem of the study focus on the fierce competition and the emergence of economical culture which have created the need for unique performance of administration to achieve success and urge a unique producing and invention.As well as developing and training employees in order to get a successful human capital for enhancing the competition point of organization in the marketplace so as to achieve a good reputation that cannot be imitatedor be transported easily to another organizations. That leads to form it’s identity and it’s mental image which will hold the field more than others.The study depended on a number of principals and subsidiary hypothesis which have a feature of relationship between the human capital and Enhancing Culture of Excellence Performance the Organizational Position. A center of petroleum ministry in governorate of Baghdad is chosen for practicing the filed aspect. In that I used a questionnaire as a principal appliance to collect in formation and data from thirty - one of administrative mangers and managers of departments , and fifty - five of chiefs of branches , All those have formed eighty - six persons as a samples for this study. For achieving the goals of study, that study have adopted a hypothesis sample which reveal a logical relationship among changeable of study for it had considered a human capital and the remarkable Culture of Excellence Performance as independent modifications that will affect virtually on Organizational Position. The studied sample and hypothesis are chosen by using a group of statistical methods. The researcher have cleared the theoretical senses of changeable of the study and getting a number of scientific comprehensions which can be applied, the highadministration in the ministry estimates the employee performance yearly by putting an appreciation - on grading, but the need a program of descrying a clear point of view a bout performance which in clouds a capable and efficient under standing of jobs. That assessment should be on a standard scientific base. The study has been concluded by offering a group of recommendations and the most important one was , the best performance and distinguishing feature about work of administration of human resource aim at practicing a description of jobs in the ministry in order to do justice in distribution of employees.

تحليل استراتيجيات مصفوفة قيمة الزبون كمدخل لتحقيق الميزة التنافسية : دراسة حال في عينة من الفنادق المساهمة المختلطة == Analysis of Customer Value Matrix Strategies As Approach To Achieve Competitive Advantage Field Analysis Study In A Sample of First Stair Hotels In Baghdad

Author name: يعرب عدنان حسين السعيدي
Supervisor name: زكريا مطلك خضر الدوري
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تتبنى هذه الدراسة تحليل استراتيجيات مصفوفة قيمة الزبون كمدخل لتحقيق الميزة التنافسية.لان مفهوم قيمة الزبون يعد من المفاهيم المعاصرة ويستند على فلسفلة خلاقة.لذلك قامت هذه الدراسة بتحليل العلاقة بين فائض الزبون المتحقق من اتباع استراتيجية معينة من استراتيجي | This study adopt analysis of customer value matrix strategy as approach to achieve competitive advantage. Because the concept of customer value consider contemporary concept base on creative philosophy. Therefor this study analysis the relation between customer surplus that achieve from following specific strategy from customer value matrix strategy and it influence on the criteria of competitive advantage, we use qualitative and quantitative criteria to measuring competitive advantage. By depended on the philosophy of customer value we development the model of clock strategy and devise the model of customer value matrix. This study apply in the sample of hotel, in this study we appointing the location of this hotel inside the matrix of customer value by depended on the viewpoint of the customer and the management of the hotel, and study the gap between this viewpoint. And determine the future strategy for each hotel of the sample of the study. We found the hotel that superiority's in customer surplus achieve superiority in the qualitative and quantitative criteria.

اثر عائد المقسوم ونسبة التوزيع في اسعار الاسهـم العاديــة : دراسة تطبيقية == The Effect of Dividend Yield And Payout Ratio On Common Stocks Prices An Applied Study

Author name: ولاء اسماعيل عبد اللطيف النصار
Supervisor name: محمد علي ابراهيم العامري
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يعد عائد المقسوم ونسبة التوزيع اثنين من اهم المؤشرات المالية، اللذين حظيا باهتمام مميز على الدوام، وذلك لدورهما المهم في تحديد القيمة السوقية للسهم العادي، اذ يتحدد سعر السهم في ضوء هذين المؤشرين بالاستناد الى الارباح المتحققة والسياسة المتبعة في توزيعه | The Dividend Yield and the Payout Patio are considered as the two of the most important financial. Indexes that have always got a significant attention due to their important roles in determining the market value of common stocks.Price of a stock is usually determined in the light of these tow indexes, depending on the realized earnings as well as on the policy being followed in paying them out.This study has aimed to test the effect of the Dividend Yield and the Payout Ratio on the market value of the common stock in the Iraqi environment. The sample of the study consisted of (12) partnership and private companies, (7) of which are mixed partnership companies and (5) private partnership companies. This study has covered the years 1995 - 1999 and that period was divided in to two sub - periods each of them is of (5) years interval.The study has adopted two main hypothesis namely : 1 - Dividend Yield and Payout Ratio have positive effect on the market value of the common stock, and this effect differ according to the differ of the company's ownership.2 - If the return on equity is higher than the required rate of return then : a. The low Dividend Yield and the low Payout Ratio would result in an increase of the price the stock.b. The low Dividend Yield and low Payout Ratio would lead to an increase in the price/ Earning Ratio.For the purpose of analysing and testing the relation between the variables of the research, beside testing the two hypotheses mentioned above, this study has used a number of financial and statistical methods, and then it reached to a number of conclusions, the most important of them are the weakness of Dividend Yield and Payout Ratio effect on determining the market value of stocks; that is because the dividend is low.

اثر البرنامج التدريبي في تحسين اداء الادارات الوسطى : دراسة ميدانية في شركة نفط الجنوب == The Influence of Training`S Programe To Improve The Employee`S Performance In The Intermediate Management (Site Study In South Oil Company

Author name: وعود هاشم سليم الخفاجي
Supervisor name: علي محسن يوسف
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: Training has been considered as an important activity. All organizations focus on training's importance to improve the human recourses performance and increasing its efficiency and effectiveness throughout the : evolution of information's and knowledge's , Cultivate the skills and experiences , training's influence on the directions of the employee's behaviors in the Organization. This study's problem had focus on this question : "How can training took part to improve the employee's performance in the intermediate management in the South Oil Company ?".The major aim behind this study is to experiment the relationship between training ; through its optimistic : ( the limitation of training's program , training's goals , designing of training's program , trainer , training's place , training's requirements , training's program performance) and its influence in the human racecourses` performance in the intermediate management through its optimistic : (job's fields , persevering , cooperation and relationships , mental capability , personal characteristic and psychological preparations)This study took place in the South Oil Company focusing on a sample of administration and technician department's managers. They were about (56) member of departments managers. All of them had a bachelor degree.This study had been established upon a major hypothesis to the effect that : adopt a comprehensive training program took part in improving the performance's level of the employee in the intermediate management in the South Oil Company.There are also three subsidiary hypothesis. They are : - - There is an abstract relationship between the limitation of training's needs and performance's level. - There is an abstract relationship between planning the training's program , the goals , designing and performance's level. - There is an abstract relationship between the limitation of training's needs (trainer , trainee , training's budget and training's period) and performance's level.The most important conclusions this study had reached is that ; thesample had a high concerning with training and its influence on doing their jobs.This study had reached a major recommendation which is building a specialized training centre designed with modern training requirements and specific training staffs that have a scientifically and practical experiences depends on a developed methods , and produce a modern training programs. These programmers are made for intermediate management's participants like ( situation's consideration's , contests , representation ) in order to evaluate their skills and abilities

دور نظام معلومات الموارد البشرية في بناء نظام تقييم اداء العاملين : دراسة تحليلية لاراء مديري الاقسام في مقر وزارة التعليم العالي والبحث العلمي == The Role of Human Resources Information System In The Building Employees Performance Appraisal System/Analytical Study of The Views of Managers of Departments In The Center of The Ministry of Higher Education And Scientific Research

Author name: هديل علي عبد مهدي التميمي
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تهدف هذه الدراسة الى تحديد دور نظام معلومات الموارد البشرية في بناء نظام تقييم اداء العاملين في وزارة التعليم العالي والبحث العلمي/مركز الوزارة، من خلال قياس كفاءة نظام معلومات الموارد البشرية وتاثيرها على عملية تقييم الاداء، فقد لمست الباحثة حاجة الوزارة | This study aims to determine the role of Human Resources Information System in building performance assessment system working in the Ministry of Higher Education and Scientific Research / Center for the ministry, by measuring the efficiency of the HR information system and its impact on the performance appraisal process, it has touched the researcher need the ministry to devise methods that employ outputs Human Resources Information System in the organization surveyed for the development of methods and levels of the process of assessing the performance of its employees, in order to decide whether the role played by human resources information system in the process of assessing the performance of employees, we raised the question of President the following : (To what extent the efficiency of human resources information system? And what effect that in the process of appraisal the performance of workers?)In order to achieve the goal of the study, and answer questions about the problem reached a researcher through thought and theoretical studies related to the building scheme supposedly shows the relationship between the variables of the study, as it consisted of Human Resources Information System as an independent variable included six dimensions of the sub (the accuracy of information, speed information, relevance of information, quality information, quality system, the use of the system), and the system of evaluating the performance of employees as a variable supported include six dimensions of the sub (functional analysis, performance evaluation criteria, methods of performance evaluation, feedback, training resident, quality system evaluation) have interacted these variables to form the framework around which the study. The study population consisted of academics and administrators owners of management positions within the level of middle management personnel in the Ministry of Higher Education and Scientific Research / Center for the ministry, as was the use of the style of comprehensive inventory so that study was applied to all members of the community, which included all heads of departments in the departments of the Ministry who was number (42), head, and the response rate (100%).And used the questionnaire as an essential tool in the collection of data and information, as it consisted of three parts, attached to the first part to personal data of the sample surveyed, and the second part was devoted to measure the efficiency of the HR information system and included (30) a paragraph, and either the third part was devoted to measure the process of evaluating the performance of employees, which included (35) a paragraph, and data analysis program was used (SPSS), through which were obtained percentages and frequencies, and the Cronbach alpha test, and Spearman correlation coefficient and other analyzes that have been used to test the hypotheses of the study.The study results showed that the Ministry of Higher Education and Scientific Research employs human resources information systems in making decisions on personnel matters, and pay attention to the quality of HR information system, as well as its updated and data processing system on an ongoing basis, but that the ministry does not inform the workers on the results of evaluating the performance of which indicates a defect in the evaluation system used in the ministry.The results of the analysis reflected the weakness of the adoption of managers in the Ministry of Education and Human Resources Information System in the process of assessing the performance of employees, which requires the ministry to increase reliance on information systems, thereby increasing the accuracy and effectiveness of decisions taken for the process of appraisal the performance of its staff.And exited the study a set of recommendations based on the conclusions reached by including the need to take over the ministry interested in more information systems and rely on their output in the process of assessing the performance of employees, to gain practical accuracy and objectivity in the evaluation results, in addition to the development of performance criteria used in assessing the performance so as to be able to Measuring the performance of employees and do not lead to the intervention of personal factors. and the need for a feedback system follows the performance appraisal process, which can be employed to identify the results of their assessment and to identify weaknesses and avoid them as well as identify the strengths and strengthened.

التكامل بين ادارة الجودة الشاملة وادارة المعرفة : بحث في عدد من الكليات الاهلية == Integration Between TQM And Knowledge Management Research In A Number of Community Colleges

Author name: هدى قاسم سعيد الربيعي
Supervisor name: غسان قاسم داود سلمان اللامي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: Occupies applications TQM an essential role in the development of the performance of higher education institutions and to achieve its strategic objectives, as it is a philosophy of seeking to achieve customer satisfaction through the commitment of senior management and their employees to continuous improvement of the quality of performance in the various areas of work, and can be integrated operations knowledge management, which means identifying information value and how to take advantage of the knowledge and understanding of the assets for colleges and how to exploit, and constitute an important component of knowledge management and necessary for the survival of the educational institutions and excellence.The research aims to identify the integration between the dimensions of total quality management and components of knowledge management in a sample of ten community colleges and the various specialties scientific, and included the study sample (83) member of the administrative leadership at community colleges, which is in the university president and assistant rector and the deans and assistants deans and heads of departments as representing the decision - making centers in those colleges. Data were collected using a questionnaire which is designed style on a Likert scale model quintet, and analyzed using the statistical software "SPSS".The research found the existence of the possibility of applying dimensions of total quality management in educational institutions of college eligibility (surveyed), and the adoption of deanship colleges in the diagnosis of knowledge on the makers of knowledge or expert oldest because of its expertise and qualified personnel, and there are times bulletins innovation for the diagnosis of knowledge and a commitment by senior management to possess knowledge of practices, TQM, and focus on ways to improve the performance of students and staff to actively participate and provide adequate support to the various activities of the college application quality, and included a number of recommendations, the most important of the hard work for the application of practical mechanisms to achieve integration between TQM and knowledge management through restoration and formulate a strategic vision based on the necessities of integration between the two departments in the programs of colleges, and the commitment of senior management to provide material and moral support for the management processes of knowledge and improving the skills of individuals working in colleges for knowledge, and application of the model reached Search integration between the administrations of the overall quality and knowledge, and continuous improvement of all activities of the institution to ensure better performance, and work to formulate a vision for the future on the basis of scientific knowledge into account the overall message to cope with cognitive variables

امكانية استخدام بطاقة العلامة المتوازنة في تحسين الاداء المالي للمصارف التجارية : دراسة حالة في فروع مصرف الرشيد في محافظة البصرة

Author name: هدى عبد الغفور محمد
Supervisor name: مسلم علاوي شبلي السعد
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
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