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عوامل التمكين الاداري وتاثيرها في اداء المنظمات : بحث تحليلي لاراء عينة من الضباط العاملين في مديرية المرور العامة == Empowerment Managerial Factors And Its Impact On Performance of The Organizations A Analytic Research At The General Directorate of Traffic

Author name: علاء الدين برع جواد العامري
Supervisor name: ايثار عبد الهادي ال فيحان المعموري
Specific topic: General Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تضمن البحث التمكين الاداري كمتغير مستقل بابعاده الفرعية ( التدريب والتطوير , الحوافز ,المشاركة بالمعلومات, الثقة, التفويض) واداء المنظمة الخدمية كمتغير تابع بابعاده الفرعية تحسين كفاءة العمل , بناء المقدرات الجوهرية , التركيز على المستفيد من الخدمة , زياد | The research study about the empowerment as an independent variable, in which details include (training and improvement, incentives, information sharing, trust, and delegation), has also focused on the performance of the service organization as a dependent variable in all dimensions which include (improve work efficiency, building the core competencies, focus on the beneficiary of the service, increasing the feeling of satisfaction of the employees, and the organizational support commitment). The research has been based on the opinions of a chosen sample of 75 service officers of the Ministry of Interior who work at the General Directorate of Traffic. The research problem has been identified by the researcher through the field of commensalism with service officers at this directorate. The researcher found that the weak points in the performance of the General Directorate of Traffic came from the lack of knowledge of the empowerment and its relation to the directorate performance at the directorate administration. The research has tried to pursue the following goals : describe the dimensions of administration empowerment and the performance of the service organization as well as the contribution of the empowerment factors in the improvement of the service organization performance, and test the correlation between them in the directorate. The research has used the Descriptive Analytical Approach in order to achieve the goals above. In the practical part of the research survey, interviews and field commensalism has been conducted by the researcher while in the theoretical part previous studies and researches has been used as well as the Statistical Package for the Social Science program (SPSS) to test the correlation between the different research variables. The research found out from the test and analysis of the assumptions on which the study is based, show that The General Directorate of Traffic performance could improve significantly if it follows the recommendation that is suggested in this research.

الطرائق المعلمية واللامعلمية لاختبارات عدم تجانس التباين مع تطبيق عملي == Methods Parametric And Nonparametric Tests For Heterogeneity of Variance With Practical Application

Author name: علا هادي صادق الوائلي
Supervisor name: محمود مهدي حسن البياتي
Specific topic: Statistics
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تم في هذه الرسالة دراسة بعض من طرائق اختبارات تجانس التباين المعلمية والاختبارات اللامعلمية والمقارنة فيما بينهم في ظل انتهاك واحد او اكثر من الافتراضات الاساسية لتحليل التباين اذ تم استعمال الطرائق المعلمية الخاصة باختبارات تجانس التباين مثل (اختباركوكرا | Been in this Search the study of some of the methods of the homogeneity of variance parametric tests and nonparametric tests as well as the comparison among them under one or more violation of the basic assumptions for analysing the variance, by using the methods of parametric tests which they especialist to the homogeneity of variance such as ( Cochran test , Hartley test, Bartlett test, Levene test, Fisher test) and by using the nonparametric tests which they were expected to be more reliable in the case of one or more violation that related to the special analysis of variance assumptions such as (Ansari - Bradly test, Mood test, Klotz test, test Seigel - Tukey) as the comparison was done among the tests above are based on the possibility of The type I error, as well as relying on standard power of the test. The comparison was made between the estimation methods parametric and nonparametric using simulations and by generating symmetric distributions such as the normal distribution and the uniform distribution and nonsymmetric distributions (twisted) such as the gama distribution. Has been reached in this search that Cochran test may superiority the rest of the tests parametric based on the type I error and power of the test was followed by tests (Hartley test, Bartlett test, Fisher test , Levene test), as for nonparametric tests the Ansari - Bradley test has superiority the rest of the nonparametric tests based on the type I error and power of the test then followed by standard tests (Mood test , Klotz test , seigel - Tukey test). The search also included a practical application of the data taken from the Medical College of Technology of the University of Baghdad for all stages and all sections to calculate body mass (bmi)

محددات الرشاقة الاستراتيجية وتكييفها في منظمات الاعمال : بحث ميداني في شركتي زين العراق واسياسيل للاتصالات المتنقلة == Strategic Agility Determinants And Adapted In Business Organizations / Zain And Asia Telecom As A Case Study

Author name: علا فاضل علوان الانباري
Supervisor name: سناء عبد الرحيم سعيد العبادي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: انطلاقا من اسس ومفاهيم الرشاقة الاستراتيجية والتي وضعت لمعالجة العديد من مشكلات منظمات الاعمال بوصفها الاسلوب الاستراتيجي الذي يتلائم مع جميع المستويات التنظيمية والادارية داخل الهيكل التنظيمي، يمكن ان يكون ذلك من المسوغات لصياغة المشكلة الجوهرية للبحث | Based on the foundations and concepts of strategic agility and designed to address many of the business organizations problems as a strategic approach which fits with all organizational and administrative levels within the organizational structure, it could be that of justification for the formulation of the fundamental problem of research and centered to wonder about (the possibility of the application of strategic agility in Zain Iraq Asiacell and mobile communications operating in Iraq ? Also, the main objective of the research is to test the strategic agility based on the determinants interact with each other to form a conceptual framework for strategic agility, and these determinants are Clarity of vision, Selected Strategic Targets, Core capacities , Shared responsibility ,Taking action , Empowerment , Organic Structure , Planning Strategy , Organizational learning , Information technology , Human resourse management , Organized) ) In order to achieve the objectives of the research designed questionnaire consists of (86) items to collect preliminary information from individuals research sample, has been the questionnaire distributed to a random sample of (110) of managers and officialsof the people of both companies, it was received (99) questionnaire, and in light of this data was analyzed and the use of styles Statistical adopted Likert scale as well as the five - year standard deviations, and coefficients difference , The research found to a number of statistical results was the most important is having the consistency and harmony answers and within the standard answer ranged between high and very high as well as having some of the statistical results characterized by moderation, and this indicates that both companies enjoy the existence and application of determinants research, The most important conclusions derived from research is a possibility for the application of determinants strategic agility, meaning that both companies Zain Iraq, Asiacell enjoy the application of the principles of strategic agility, it can also Tahlan be called upon them (the graceful Organization), including enjoying its efficiency or response or speed or flexibility, and so agile Organization of attributes, Moreover, the most important of what is recommended by the search companies need attention projects and entrepreneurial development in the field of display products and services for their actions and work to improve their image from the perspective of their customers are different in order to get to the case of the strategic agility and the possibility of the application of determinants.

تاثير ابعاد نوعية حياة العمل في الاغتراب التنظيمي : بحث ميداني لعينة من كليات جامعة الانبار == The Effect of The Dimensions of The Quality of Working Life In The Organizational Alienation Search Field For A Sample of Colleges of The University of Anbar

Author name: علا باسم هاشم
Supervisor name: سهير عادل الجادر
Specific topic: General Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف البحث الى معرفة وقياس تاثير نوعية حياة العمل في الاغتراب التنظيمي لدى عينة من تدريسي جامعة الانبار في مركز بغداد. اذ تشكل نوعية حياة العمل احد المصادر الرئيسية لتمكين المنظمات من التميز في ظل البيئة المضطربة، كما يعد الاغتراب التنظيمي احد الظواهر الت | The goal of this research is to know the quality of working life and its impact on the level of the organizational sense of alienation among a sample of teaching Anbar University in the center of Baghdad. Find and seek to achieve a number of cognitive and practical goals.Where the quality of work life constitutes one of the main sources to enable organizations of excellence in light of the volatile environment, as is one of alienation regulatory organizations avoid the phenomena that occur because of their negative effects on performance and thus achieve their goals. The most research problem in question the existence of the main deficiencies in the application of the concepts of organizational alienation and attention to the quality of work life and their role in the omission of the surveyed University To clarify the relationship between research key variables was drafted mainly by two assumptions branched (10) subset.Tool resolution has been adopted in data and information relating to research collection, it has been prepared based to a number of standards ready to use the runway (Likret) Quintet, was subjected to a test validity and reliability.And distributed to a sample of (75) teaching in Anbar, Baghdad University Center and data analysis research used statistical program Ready (SPSS) and program (EXCELL) One of the most used statistical tools in the analysis are : the percentage of recurrence, and the arithmetic mean and standard deviation, and coefficient of variation, and the coefficient Pearson correlation and simple linear regression.The study produced a number of conclusions Perhaps the most prominent of a correlation relationship between the dimensions of the quality of work life and organizational alienation, as it emerged that there are significant effect between the dimensions of the quality of work life and organizational alienation.And no statistically significant differences between the responses of the respondents about the impact of Aavadnoaah working life in the organizational alienation attributable personal and functional variables (gender, age, educational qualification, marital status, years of career service).In the framework of the discussion of research results made a number of recommendations including : 1 - The need to pay greater attention to improving the quality of working life and regarded as the key to creating the right conditions for the University surveyed.2 - . Application improve the quality of working life and make it the reality of working with organizations that suffer from low level of work programs.3 - comprehensive studies to identify the problems of the displaced universities and try to find appropriate solutions

تحليل موضوعية مؤشرات التنمية البشرية في ظل العوائد النفطية في العراق للمدة 2003 - 2014 == Objective Analysis of Human Development Indicators In The Light of Oil Revenues In Iraq For The Period 2003 - 2014

Author name: عقيل مكي كاظم
Supervisor name: لورنس يحيى صالح
Specific topic: Economy
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: ان الاستثمار بالبشر عبر التنمية البشرية, لهو واحد من افضل واهم الاستثمارات نظرا لقابلية هذا المورد البشري على التجدد والتطور بمرور الزمن بالمقارنة مع نظيره المورد المادي الناضب بمرور الزمن, خصوصا اذا ما اتيحت لهذا للمورد البشري مستويات متقدمة على صعيد ا | That investing in human beings through human development, and one fun of the best and most important investments due to the ability of this human resource regeneration and development over time compared with his material supplier depleted over time, especially if they are given to the human resource advanced levels on the health front, education, level of living.. these three important elements which are indispensable for any people of the peoples of the world with him, they are the basics and requirements of the modern life of the States in search of better standard of living under the formed human development umbrella originally from these three elements, which was hoped for was promoted by the sense that guaranteed to be reflected actually not digitally on the ground reality in Iraq, which is in dire need of such development in the light of the challenges that have suffered and suffered since for quite some time, especially after 2003, after this year, Iraq has got the oil revenues growing annually on the grounds that revenues that finance the annual budgets overshadowed by oil revenues primarily, but despite this growing revenue, the actual impact on human development indicators have not Iike objective level when our analysis with a way that parallels the increase in financial returns, although digital increase is taking place at the level of indicators of the three aspects of human development, this increase the digital non - objective is far from reality, which suffers in most cases, many of the phenomena and the negative effects that disappeared behind this digital increase to the extent that is possible to be described when we have the a non - objectivity in comparison with the size of the growing annual revenue on the one hand and in comparison with Turkey states and the United Arab Emirates On the other hand

تحليل تصميم العبور بفترتين ودراسة التاثير المتبقي == The Analysis of The Two Period Cross - Over Design And Study of The Residual Effect

Author name: عقيل اكرم علي الزبيدي
Supervisor name: لميعة باقر جواد الجواد
Specific topic: Statistics
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: في تجارب العبور كل وحدة تجريبية تستقبل اثنين من المعالجات او اكثر خلال الزمن.في ابسط الحالات تستقبل اثنين في المعالجات الوحدة التجريبية تعطي اولا واحدة من المعالجات ثم (تعبر) لتستقبل المعالجة الثانية.تصميم العبور بفترتين كثيرا ما يستخدم في التجارب الطبية | In crossover trials each experimental unit receives two or more treatments through time ; in the simplest case of two treatments , the subject is first given one of the treatments and then crosses over to the other treatment.The tow - period cross - over design is rather often used in medical trials ,especially with chronic diseases or in drug experiments with volunteers.With this design the error variance is reduced by applying both treatments to the same subjects ;and to exclude time (period)effects ,one group of subjects receive the treatments in the sequence AB and the other group receives the treatments in the sequence BA The disadvantage of this design is that in the second period there may be a residual effect of the treatments given in the first period.When the assumption of normal distribution and homogenous of variances are hold the perfect procedure to analysis (TPCOD) is F test and t test but when the assumptions are not hold or the data are pure ordinal like scores , since sums or differences of such data or not reasonable, therefore, A nonparametric model for cross over design is best.We select three experiments to compare between the parametric and nonparametric procedures.we proposal a nonparametric procedure to estimate and test the (TPCOD) that is adopt the nonparametric procedure against the parametric in the case of violation of assumptions

البنك المركزي والاقتراض الحكومي

Author name: عفراء هادي سعيد
Supervisor name: عوض فاضل اسماعيل الدليمي
Specific topic: Economy
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: The common thoughts among the economists until the 1970’s decade, were that the financial policy had important expanding influences on the real total product development, and according to this opinion, the increase in the size of government agreement could participate in increasing the rate of economic growth, and a complained with the thoughts on increase in requesting the government to interfere in the economic activities to face the negative traces (results) which were by the monetary and financial which also threatened the international economy, in spite of the negative wan traces. With the expansion of the governmental interference , the growth of its need for the financial resources to cover it’s increasing growth expenditures facing the lack in it’s normal financial resources , which resulted in a continuos lack in the general budget , which also motivated the countries to search for ways that could participate in enhancing this lack.In order to assure obtaining these resources locally , the countries went towards expanding it’s law and administrative relation ships with the central banks in order to influence on tasks of these banks in a way that could facilitate it’s obtaining for credits and depts and facing the governmental lack first and constituting the central banks in the countries that miss these banks secondly.But , this interference by the government in the economic activity did not stop the down rise in the economic situation , cause the negative results were reflected on the national economy through an increase in the monetary establishment and the upraise in the cash flow size , these results were expanding just on the value of the general governmental dept in one hand , and on the nature of the relation between the government and the central bank in the other hand , which caused an uprisal in the aims resisting it , and that was also just in time with the developments witnessed by the economical thinking attempting to bring back the classical libralic thoughts which went through the world in the two centuries the 18th and 19th , and after noticing the government interference to stop and limit the expansion of the economic disasters , this interference was under great disappointment from the new classic libralic thinkers.Thus , the economical developments witnessed by the advanced countries were associated with the emerge of the globalization phenomena and the regression of the government economic role , and the limiting the negative results for the governmental dept and to demand the avoidance for the central banks from the government influence and it’s effects on determining the monetary policy , these changes were accompanied by determining functions at the central bank in order to minimize the inflation.These developments anticipated in limiting the governmental volume because of the law constrains which were included in the law of central bank and to limit and stop the negative results and effects resulting from the governmental dept process from these banks, specially in the industrials advanced countries Study assumption The central bank has a role in supplying and financing the government, but the increased depending on this source and what comes with it of bad results , like increase in the inflation rates and affecting negatively on the monetary policy, that explained the attempt especially in the advanced industrial countries, to independence from the government influence in order to minimize the negative results. The study goal1. Determining the central bank’s links and it’s relation with the government and the nature of the logical relation with the government. 2. Determining the financial relation between the central bank and the government ,and determining the explaining factors for having the government willing to obtain the credit from it.3. Studying the effectiveness of central bank independence in determining and limit the inflation and financing the government in the industrial and growing countries.The Study (Progress) In order to reach the study goals , the research was divided to three chapters, each one of them contains several metho - dolagies and theories. in addition to the confusion and recommendations as follows : The first chapter was concerned with the initial establishment of the central banks and its relation with the government through four searches, the first was specialized in studding the historical development for the birth of central banks , while the second search was with what were the central banks and the development it witnessed , while the third search handled the central banks tasks and it’s great relation with the monetary and financial inventories for the government , finally , the fourth search was concerned with the logical nature of the central banks relation with the government. The second chapter came with the address of the financial relation between the central bank and the government, and it was covered through five searches, the first handled defining the general dept and it’s laws, and the second focused on the establishment of internal general dept, while the third factors came with an address of the explaining factors for having the government lend the loons from the central bank. The third chapter was concerned with the central bank independence and it’s reflections on the government dept. And that was through three searches , the first was defining the central bank independence , the second focused on the effect of the relation between the central banks and the government historically ,the third specialized in studying the economic reflections for the central bank dependency. Finally the study was sent with set of conclusions and recommendations were related with the search assumption and nature of the central bank’s independence in a general way

حل مشكلة النقل في ظل قيود ميزانية الشركة مع تطبيق عملي == To Solve The Transportation Problem In Light of The Company'S Budget Restrictions With Practical Application

Author name: عفراء عباس حمادة
Supervisor name: سميرة خليل ابراهيم
Specific topic: Operations Research
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تعتبر مشكلة النقل احد الاساليب الرياضية المهمة التي تساهم في عملية اتخاذ القرار المناسب في نقل السلع من مصدر انتاجها او تجهيزها الى مراكز طلبها المتعددة باقل التكاليف الممكنة, وضمن حدود العرض والطلب في كافة المنشات الصناعية, الاقتصادية والانتاجية. وفي ه | The problem of transportation is one of the important sports methods that contribute to the decision - making process in the transfer of goods from the source of production or processing to the centers of multiple demand at the lowest possible costs, and within the supply and demand in all industrial, economic and productivity. In this thesis, a model was presented for the problem of unbalanced transportation within budget constraints and demand for specific periods with a lower limit and an upper limit. This model was solved using the Interval point method to find the optimal solution to the problem of transportation with budgetary constraints. Which contributed to the selection of suitable solution for administrative and economic decision makers according to their potential and financial availability, as well as the use of the zero - point method to solve the linear model of the problem of transportation proved to be efficient and easy to apply. The simplex programming method was used to solve the transportation problem For. This method has proven to transportation larger volumes and lower transportation costs for Lower and Upper demand but exceeded the budget allocated by the company to transportation the product. The total transportation cost of the black oil (fuel oil) in the way of the Interval point method to the lower limit (187700000) and the cost of the upper limit (247600000) and did not exceed the budget allocated for transportation from the company (225500000), but reduced the cost of transportation to (22557808) (9,705.47) tons. The general linear programming method (Simplex) was the lower limit cost (180280000) and the cost of the upper limit (240000000) and the total cost of transportation was (233097.76) exceeded the budget allocated for transport by the company by (7597.76) and quantities transferred (10004.09) tons.

دراسة احصائية عن العوامل المؤثرة على التضخم في العراق == A Statistical Study On The Factors Affecting Inflation In Iraq

Author name: عطا كريم محمود العامري
Supervisor name: محمود مهدي حسن البياتي
Specific topic: Applied Statistics
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: ان هذا البحث يهدف الى اظهار اهم العوامل والمتغيرات المؤثرة على التضخم في العراق من خلال دراسة عدد من المتغيرات وتحليلها احصائيا باستعمال اسلوبين من التحليل حيث تم استعمال اسلوب التحليل العاملي من خلال استعمال (15) متغير اذ يعتبر هذا الاسلوب من اساليب الت | This research aims to show the most important factors and variables affecting inflation in Iraq through the study of a number of variables and analyzed statistically using the two methods of analysis where the use of the style factor analysis through the use of (15) variable, as is the technique of analysis methods of modern, in addition to using multiple regression approach for the purpose of formulating a model statistically appropriate to predict inflation rates and determine the most important variables affecting it. As it ensures Find four seasons, has included the first chapter the research methodology and previous studies, while the second chapter included the theoretical side of research and was Bembgesan, Section I T_khassalganb theoretical your style factor analysis and its importance and methods of factor analysis with a focus on how the major components, while the second section has included the theoretical regression to the style of its details. It included the third quarter the practical side was Bembgesan, specialty section first application of the style factor analysis and analysis of the structure of the links, either second section has included the use of style gradient to reach the best model regression expresses the relationship between the most important variables illustrations (Independent) and variable adopted, which represents inflation, in addition to the possibility of the use of the model in futureforecasts. .The fourth quarter has included the most important conclusions that have been reached, as well as ensure that the recommendations. Has been the most important conclusions that the average daily exports of crude oil is the most influential on the rates of inflation and this is what led to be one of the important recommendations in the research is to increase exports of crude oil at the present time for the purpose of reducing inflation as the inverse relationship between inflation and average daily crude oil exports, in addition to that it was important recommendations is the diversity of sources of revenue without relying on crude oil imports note that it requires a long period of time.

تطوير العلاقة الستراتيجية بين الجهات المختصة في مكافحة الفساد

Author name: عصام صادق عبود
Supervisor name: سناء عبد الرحيم سعيد العبادي
Specific topic: Strategic Planning
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: اتجهت العديد من الدول في العالم العصري الى بناء وانشاء اجهزة متخصصة في مكافحة الفساد الى جانب دورها الذي لا يقل اهمية وهو تنفيذ حملات توعية عامة ليتمكن من تثقيف المجتمع ويجنبه الوقوع في الفساد وكذلك في الابلاغ عن الفاسدين الذين يسعون دائما الى تطوير امكان

تطوير المنتج على وفق منهجيتي الهندسة المتزامنة والحيود السداسية المرنة : بحث تطبيقي في الشركة العامة للصناعات الكهربائية == Product Development According To Methodology Concurrent Engineering And Lean Six Sigma : Applied Research In General Company For Electrical Industries

Author name: عزام عبد الوهاب عبد الكريم الصباغ
Supervisor name: غسان قاسم داود سلمان اللامي
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: The product is one of the challenges faced by companies developing, With growing competition has become the introduction of new products and the ability to develop and increase the quality consistently a major reason for the success of companies and this is what drives these companies to develop and employ different methodologies and software in one or more aspects of the development and design of the product and the process and these methodologies : Concurrent engineering , Six Sigma ,and Lean System.Despite the widespread use of these methodologies in the design and development in the industrial and service companies, it has noted researcher and through review of the literature as focused on product development using one or two of those methodologies found no study or research dealt with the subject of product development according to methodology concurrent engineering and Lean Six Sigma (Integration methodology diffraction Six Sigma and Lean system), and from this standpoint, the problem of the study identified as the following : What reflection of product development according to the integration methodology concurrent engineering and Lean Six Sigma to increase access to the market faster, reduce development costs, reduce the standard damage ratios, reduce defects. This research represents a cognitive process and attempts to activate and apply the proposed approach to product development and the integration of concurrent engineering tools (design for manufacturing, design for assembly and design for excellence) with Lean Six Sigma and applicability of the proposed framework in the Iraqi business environment.This research was conducted at the General Company for Electrical Industries adopted a product (Water cooling device Salsabil three taps) as a sample to search. Especially since the company surveyed suffer from the reluctance of customers to buy the product sample. Researcher adopted the design cycle (define, measure, analyze, design and verify) as a methodology for the collection of concurrent engineering tools and Lean Six Sigma in the development and design of the product and used so multiple techniques (Pareto chart, scheme of cause and effect and the dissemination of job quality) in addition to the use of statistical methods and percentages.The research found a set of conclusions, including the existence of significant differences in time develop process and the time of arrival of the product developer to the market, the process that the use of concurrent engineering is where the Lean Six Sigma, the process, which do not use those methodologies, as recommended research into the the use of the design cycle (DMADV ) in product development because it provides a roadmap to get to the best development and design.

تحديد المزيج الانتاجي الامثل في شركة واسط العامة للصناعات النسيجية باستخدام اسلوب البرمجة الخطية == Determination of The Optimal Product - MIX In General Wasit Company For Textile Industries By Using The Method of Linear Programming

Author name: عرفان جليل كريم الشمري
Supervisor name: صلاح مهدي عباس البيرماني
Specific topic: Economy
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: The importance of planning increased in general and production planning in particular and its role maximized over years, being the basic pillar that are depended in planning the branch activities concerned, and a method for organizing economic in different countries and it has its basic rules and methods the matter that motivates us to study it in details.The men who are responsible for production planning face the problem of choice between the number of available possibilities and all these problems are solved according to the personal approbation and practical experience, but when the choice problems become complex, it becomes difficult to depend on experience and experiment only to reach to the right choice ( the ideal ) and then the new mathematical methods mush be used to solve these problems.Accordingly, the idea of focus on linear programming is originated which became one of the methods that are most used in the field of different establishments production planning by showing the effectiveness and efficiency of this method in expressing the production plans with quantitative method, and if me look deeply and in auditing way to the different production processes if me find that it is possible in many situation, to get certain product in many technical methods by using varied production methods, that in the industrial applications, there are a large number of industries that allowing to substitute certain types of items with others.the deep analysis of production methods shows that the production methods that use the same methods cannot be of one or similar characteristic or descriptions but They one Different from each other in one characteristic or other, and thus, the research find that in spite the first and quick view of production process may lean an impression that for each product a defined method for its production or it requires the using of certain resources, but the fact that there are a large number of solutions that are possible for each production question beginning from choosing the items that are necessary for production and ending with the method of products transforming and distributing, and practically, the persons who are responsible for production planning in the establishment face different production problems that require the ideal and suitable solution within the group of possible solution that the best possible solution when the production resources are limited is the solution that secures the larger possible result from exploiting these resources.The process of finding the ideal solution is very complex, as the quantity of possible solutions is very cage, the matter which makes the process of choosing the ideal solution among them by comparisons need along time and a big effort and then the work becomes impossible practically and here the vole of mathematical programming came which provide the men who are responsible on production planning in the establishment with mathematical method, especially the method of linear programming which allows the finding of ideal solution for production and economic questions without the resourcing to the studying of all possible solutions and their comparison.

تقييم نشاط العلاقات العامة في المجالس المحلية : دراسة ميدانية في مجلس محافظة بغداد == Assess The Activity of Public Relations In Local Councils A Field Study In The Baghdad Provincial Council

Author name: عذراء كامل ولي
Supervisor name: علي حسون فندي الطائي
Specific topic: Local Administration
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: عرضت هذه الدراسة (( تقييم نشاط العلاقات العامة في المجالس المحلية )) وظيفة حيوية وظاهرة ادارية معاصرة وهي العلاقات العامة، والتي لها دور كبير في تحسين الخدمات المقدمة للجمهور المحلي، واعتمدت على المنهج الاستطلاعي والبيانات المالية في مجلس محافظة بغداد و| Offered this study ((assess the activity of public relations in local councils)) function vital administrative and the phenomenon of contemporary, a public relations, which have a significant role in improving the services provided to local audiences, and adopted the curriculum exploratory financial statements in the Baghdad provincial council and the most important administrative decisions in the field of activity public relations for the years 2012, 2013.2014, because of the importance in creating an atmosphere of communication between senior management and internal audience (employees) and external (the beneficiaries of its services within the geographical area), where there are weak and limited in public relations activities in the local councils and Activity public relations at the Baghdad Provincial Council as a study environment need to be evaluated and audited because of the importance in creating an atmosphere of communication and contact between the administration and the public, and derive the importance of research through the role played by the local councils in Iraq in general and Baghdad Provincial Council, in particular, because of its of the life of the community impact in addition to the importance of the study by providing scientific breakthrough for senior management in Baghdad Provincial Council, the problems of the management of public relations and the prospects for development.The research has come to a set of recommendations including : 1. There are no specialized department takes on the responsibility for the basic functions of public relations and the preparation of plans and its impact negatively on the ongoing efforts of the Council in this area.2. There are no pre - action plans prepared by the Division of Public Relations take upon themselves the responsibility to identify aspects of the work towards achieving the objectives of this vital and important activity in the Baghdad Provincial Council in the light of available resources.3. financial allocations granted to the public relations work in the Council's budget distributed is not commensurate with what the Council of the vital role of multiple activities, one of the difficulties facing the work of the Committee on Relations and Media in the Council.Was reached a set of recommendations including the establishment of the Department of Public Relations Specialist actively takes upon himself all the administrative, scientific and information functions and the allocation of the necessary funds consists of people covering all public relations activities have been integrated organizational structure proposal to him

استعمال بعض نماذج السلاسل الزمنية للتنبؤ بمحصول الرز في بعض مناطق الوسط والجنوب في العراق == Use Some Time - Series Models To Predict Rice Production In Some Middle And South Areas In Iraq For The Period (1969 - 2014

Author name: عدويه حسن يوسف الطائي
Supervisor name: غفران اسماعيل كمال
Specific topic: Applied Statistics
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: في هذا البحث تم ايجاد الانموذج الافضل لانتاجية محصول الرز للمحافظات ( ذي قار - النجف - القادسية - المثنى - ميسان ) خلال المدة ( 1969 - 2014 ) باستعمال نماذج بوكس جنكنز(Box - Jenkins) ومن ثم التنبؤ بانتاجية الرز, حيث تم فحص وتشخيص بيانات السلسلة الزمنية من | The research aims to find the best model the agricultural production of crop for some Iraqi governorates ( Najaf - Qadisiya - Maysan - DhiQar - Muthanna ) during the period ( 1969 - 2014 ) applying Statistical methods used in forecasting time series models as Box - Jenkins method, of tests to identify the existence of stationary,estimation has been studied and included the using of maximum likelihood estimation method, as well as studying the Diagnostic checking using a number of tests to define the scope of models relevancy that has been estimated for the data examined by depend on confidence interval test and Ljung and Box ,then forecasting for the production of rice crop for the years ( 2015 - 2025 ) , chosen for the province of Najaf and Qadisiya is ARIMA ( 1 , 1 , 1 ) , while the model chosen for the provinces ( DhiQar, Muthanna , Maysan ) is the AR ( 1 ) , by depend on Akaike information criterion (AIC), Hannan Quinn information criterion (H - Q),The significance of the estimated parameters of the model.

القدرة التنافسية لبعض الاقتصادات العربية مع اشارة خاصة للعراق للمدة 2004 - 2007 == Competitiveness For Some Arabian Economies With Special Reference To Iraq For Period (2004 - 2007)

Author name: عدنان فرحان عبد الحسين الجوارين
Supervisor name: نبيل جعفر عبد الرضا المرسومي | زهرة حسن عباس التميمي
Specific topic: Economy
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:

استعمال بعض الاساليب الاحصائية للتنبؤ بانتاج محصول الشلب في العراق للمدة (2025 - 2016) == Some Use Statistical Methods To Predict The Yield of Rice Production In Iraq (2016 - 2025)

Author name: عبير محمود جاسم
Supervisor name: احمد ذياب احمد العزاوي
Specific topic: Statistics
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: يعد القطاع الزراعي من القطاعات المهمة في عملية البناء الاقتصادي والاجتماعي في بلدان العالم المختلفة وان على الزراعة ان تسد حاجة السكان من الغذاء حتى يتحقق الامن الغذائي.ويعد محصول الشلب من المحاصيل الصيفية المهمة التي تزرع في المناطق المروية من وسط وجنوب | The agricultural sector of the important sectors in the process of economic and social reconstruction in the different countries of the world and on agriculture to meet the needs of the population of food so food security is achieved. The rice crop of the important summer crops grown in irrigated areas of central and southern Iraq, one of the important crops in food intake in Iraq depends upon the Iraqi individual in the food and meals. This research aims to predict the production of rice crop in Iraq for the period (from 2016 to 2025) through the time - series models using the Box and Jenkins models, which requires diagnosing the appropriate model and appropriate grade for this model to represent the phenomenon studied and based on annual data for the period analyzed (from 1975 to 2015), which was obtained from the Central Bureau of Statistics. After analyzing the data using statistical software gretl and address some of the problems that could have exposed the data and obtain the appropriate models to represent the production of rice, and in the model of the time series were tested stability of the chain in terms of both the contrast and the Mediterranean have shown results of the analysis after the trade - offs between Box and Jenkins models for series production of rice the adoption of standard Akaike Information Criterion (AIC) and the standard Schwartz Bayesian Criterion (SBC) and standard Hannan - Quinn (H - Q) to be after that model representative for the production of rice crop in Iraq is ARIMA (2,1,2) and test the independence of the wrong paradigm and then predict for the years (2016 - 2025).

استعمال التحليل العنقودي لبيان تغير نمط الانفاق في العراق للسنوات (1971 - 2010)

Author name: عبير عباس ناصر
Supervisor name: لميعة باقر جواد الجواد
Specific topic: Applied Statistics
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: يعد الانفاق احد اهم المتغيرات الاقتصادية الاساسية وذلك لارتباطه بمتغيرات اقتصادية اخرى كالانتاج والادخار والدخل والاستثمار حسب مفهوم النظرية الاقتصادية اذ ان ارتفاع مستوى الانفاق يؤدي الى انخفاض مستوى الادخار ومعدلات الاستثمار والانتاجية والدخل، وبحثنا | The spending one of the most important variables and that is related to other economic variables such as production, income, saving and investment rates, productivity and incomes , we discussed this chang shows the spending pattern of families on key goods and services during the period (1971 - 2010) in the years where date are available ,so touched on the reality of living standards for families in Iraq by offering stylish rates on good and services(nine variable according to the system of national accounts) and on the levels(both urban and rural, urban only, rural only)during the period for the purpose of knowing how spending patterns change up or down, have been analyzed on the basis of thes ratios homogeneity or convergence in spending between years using cluster analysis hierarchy in three different wayse (the way the middle, the way the closest ,how far)and clarification of thes percentages in the graph at the level of years each service key once (to see the change in the pattern of spending on the services each during the time period) and at the level of basic services per year again(to see the change in the spending on different services per year)which may help to develop future plans for the advancement of thes families to decent life for these families.

تشخيص وفحص مدى الملاءمة لنماذج السلاسل الزمنية المختلطة ذات الرتب الدنيا == Identification And Diagnostic Checking For Low Order Mixed Models

Author name: عبيد محمود محسن الزوبعي
Supervisor name: عبد المجيد حمزة الناصر
Specific topic: Statistics
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: تمثل الهدف ببحث مرحلتي التشخيص Identification وفحص مدى الملاءمة Diagnostic checking للنماذج المختلطة ARMA ذات الرتب الدنيا في مجال الزمن Time Domain وفي مجال التكرار Frequency Domain والمقارنة بين ادوات التشخيص ومعايير اختيار الرتبة واختبارات فحص مدى المل | The aim of this work is to study the two stages of identification and diagnostic checking of mixed models (ARMA) with low orders of time domain and frequency domain.The methodology of research had tackled in balanced way both the theoretical part (by using statistical theory) and experimental part (by using simulation). The thesis consisted of five chapters in addition to introduction. The first chapter contained the basic concepts of time series, stationary, mixed models with low orders and analysis tools for time domain and frequency domain.The second chapter included the identification stage as it contained the identification tools and selection criteria for models order.Also it included asggestion for two new methods of identification and anew criterion for order determination. The third chapter tackled the diagnostic checking by using a group of tests depending on time domain and frequency domain.Also it included viewing of some other aspects in time series analysis in order to open new avenues which could be traded by other researchers.The fourth chapter contained the experimental part by applying what had been depicted in previous chapters on mixed models (ARMA(1,1)), (ARMA(1,0)) and (ARMA(0,1)) and then to find out comparisions between identification tools, order selection criteria and diagnostic checking tests through giving different values of the parameters [?1,?1] and for different sizes of series and by iterating the experiments (1000) times.It had been arrived at some conclusions and recommendations which were consisting the fifth chapter

تفوق المنظمات في اطار الربط بين راس المال الاجتماعي ونظم ادارة المعرفة : دراسة تطبيقية لاداء القيادات العليا في وزارة الكهرباء

Author name: عبد الله حكمت عبو داؤد النقار
Supervisor name: صلاح عبد القادر احمد النعيمي
Specific topic: General Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:

الاستراتيجية المثلى لادارة المخزون الضبابي : بحث تطبيقي في شركة بغداد للمشروبات الغازية == The Optimal Strategy For Managing Fuzzy Inventory An Applied Research At The Baghdad Soft Drinks Company

Author name: عبد الله باسم جاسم
Supervisor name: وقاص سعد خلف المفرجي
Specific topic: Industrial Management
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تواجه الشركات الانتاجية في بيئة الصناعة العراقية العديد من المشاكل المتعلقة بادارة الخزين والسيطرة عليه وعلى وجه الخصوص فيما يتعلق بتحديد كميات الخزين الواجب الاحتفاظ بها, وذلك بسبب اعتماد هذه الشركات على الخبرة الشخصية وبعض الاساليب الرياضية البسيطة التي | The production companies in the Iraqi industry environment facing many of the problems related to the management of inventories and control In particular in determining the quantities inventories that should be hold it, because these companies adoption on personal experience and some simple mathematical methods which lead to the identification of inappropriate quantities of inventories.This research aims to identify the economic quantity of production and purchase for the Pepsi can 330 ml and essential components in Baghdad soft drinks Company in an environment dominated by cases of non ensure and High fluctuating as a result of fluctuating demand volumes and costs associated with inventories, and has been using the fuzzy time series method to dispose of uncertainty and fluctuation accompanying demand for finished product , and using the fuzzy inference system (If - Then Rules) to remove ambiguities and cases of uncertainty associated with the holding inventory cost for the finished product and essential components.After removing the fuzzy of demand and holding inventory cost Parameters, been used the production model without Shortage to determine the economic production quantity for the Pepsi can 330 ml, and the purchase model without Shortage to determine the economic order quantity for the product components, and has been use the statistical programs (Matlab, Win Qsb.v2) for necessary mathematical and statistical analyzes,The final results confirmed the applicability of fuzzy sets theory to reduce the effects of environmental variability facing the company studied in areas of demand and holding inventory costs, In addition The importance of applying the production model without Shortage and the purchase model without Shortage and effectiveness in identifying economic quantities for production and purchase, and reduced investment in inventories, that leading to lower total costs for inventories to a minimum and so as to provide solutions to the problem of proposed research.

تدقيق اداء النشاط الخدمي الحكومي : تدقيق اداء عينة من انشطة امانة بغداد == Performance Auditing For Governmental Services Activities Auditing The Performance of A Sample of Baghdad Mayoralty Activities

Author name: عبد الوهاب عبد الرزاق مهدي العبيدي
Supervisor name: عبد الفتاح امين حسن
Specific topic: Accounting
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: لقد شهد التدقيق خلال الفترة الماضيه القريبه تغيرات كبيره وواضحه نتيجة للغييرات الاقتصادية الواسعه والمتسارعه التي حدثت. فضهرت انواعا عديده اخرى من التدقيق بجانب التدقيق المالي كان اهمها تدقيق الاداء.وتجلت اهمية هذا النوع من التدقيق في القطاع العام لم | During the Near past period, many significant changes took place in auditing as result of the huge rapid economics changes that’s influence in creating of many other kinds of auditing in addition to the financial auditing. One of the important kinds is performance auditing.The importance of this kind of auditing appears in public sector which need a continuous following up and allocation of a lot of amounts of funds in order to deliver services to the public properly. According to that, financial auditing becomes unsuitable, which only focuses on auditing the financial actions according to the budgets.Financial control also focusing on flowing up and verifying that expensing money and collecting revenue take place according to the plan (budget) and the procedures take place according to the valid regulations. That’s happen without considering the impact of the results of expensing money. According to that performance auditing appears too focused on auditing the efficiency of using resources and auditing the entity effectiveness.Regarding privet sector, financial auditing doesn’t provide a comprehensive view about the company performance. The objective of financial auditing is to report if the financial statements represent fairly the financial position and business result and its cash flow without determining the performance efficiency and effectiveness.Performance auditing start from the point which the financial auditing end through providing a comprehensive view about the efficiency, economy and effectiveness of performance, that’s will integrated with the information providing by financial auditing in submitting a massive clear view about performance. Another point is that performance auditing providing information that help in carrying out the public accountability.The point which represents evidently the importance of performance auditing is issuing standards dealing with that subject from the international organization of supreme audit institutions (INTOSAI).Performance auditor is the most suitable side for carrying out performance auditing because other sides when doing such audit will not starting from evaluating control system (as the auditor do) belong to the auditee, that’s will make the performance auditor is the most capable side for doing performance audit.Owing to the importance of performance auditing subject, this dissertation divided methodologically graded in to six chapters. The first is the thesis methodology and related previous studies which reviewed the methodology of the study, previous studies. The second chapter is the theoretical background of performance auditing through three sections, first section contain the concepts of performance auditing and its principles , goals, differences with financial auditing and its requirements.In the second section, we discussed the phases of performance auditing starting from planning phase and through preliminary survey, designing audit program, collecting evidence and the necessary information, preparing audit report and ending with flowing up phase. In section three we touched upon the basic elements of performance auditing; efficiency, effectiveness and economy and other related performance indicators.In the third chapter, we presented the international standards related to performance auditing issued by INTOSAI through three sections; general standards, field work standards and reporting standards and we showed their similarities to performance auditing standards belong to some countries.The fourth chapter show through three sections measuring performance; the first contain the concepts, principles, obstacles of performance measurement and the characteristics that should be available in performance indicators. Second section contain talked the rules and methods of performance measurement, while the third section dealt with presenting municipal performance indicators.Chapter five contain auditing performance of a sample of Baghdad mayoralty basic activities; purifying and distributing water, swage solid waste collection and cleaning and properties management belong.Finally we close chapter six with our conclusions and recommendations concerning the subject.

معايير التدقيق الدولية وامكانيات تطبيقها في الجمهورية اليمنية

Author name: عبد الله احمد عمر بامشموس
Supervisor name: اسماعيل خليل اسماعيل
Specific topic: Accounting
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: لقد شهدت اليمن خلال العقدين الاخرين من القرن الماضي تغيرات واضحة وملموسة في الظروف الاجتماعية والاقتصادية والسياسية. ومن اهم هذه التغيرات التحول الى النظام الاقتصادي الحر بادواته واجهزته المختلفة وتزايد الاستثمارات الاجنبية في اليمن وانضمام اليمن ا | During the last two decades from the last century Yemen witnessed significant and tangible changes in social, economic and political conditions. The most important one was the transformation to the free economic system in its tools and systems as well as the increase of foreign investments in Yemen and its affiliation with the world trade organization (wto) thus, accountancy and audit profession should be able to cope with those changes and developments in order to perform the required role and in order to do that , primary factors should available which enable it to do its role efficiently and effectively. The most important factors are the existence of auditing standards by which external audit of the financial statements can be made. The standards are regarded as the paradigm and type which should be followed by the auditor in his work and that can be used to Judge the quality of audit as well as specifying the responsibility of the auditor. The importance of audit standards rises through audit profession which aims at expressing the auditors opinion about the fairness of the financial statements of the firm in expressing the financial position and the Income statements and cash flows which import more trust on the published financial statements. The auditor in this case depends certain standards which should be clear and accepted by the other exercising his profession to acquire the trust of the users on the domestic and international levels because these standards explain to them the method in which audit has been made and the professional responsibility of the auditor.One of the points of audit profession in Yemen know and in the past is the absence of complete , harmonization and generally Accepted audit standards that comprise all the aspects of audit.Some dispersed rules in the code 26 _1999 regarding audit profession and reviewing accounts , the companies code No. 34_1991,the code of control board for control and accounting No. 39_1992 and code 19_1991 and the banks code No 8 _1972 cant be considered as Yemeni perfect audit standards suitable for the control of profession practicing as well as its unability to cope with the economic and professional changes and development domestically and internationally.Thus ,these factors resulted in many problems which affected the effective of the information published in the reports and the financial statements that led to the decline of investment in flow to Yemen and the abatement of auditors performance level.Owing to the importance of the audit standards , we divided this dissertation methodologically graded in to six chapters.The first is the common background which reviewed the previous studies ,methodology of the study ,and a sample for study. The secound chapter is an introduction to the subject in which we underlined certain points that should be settled before the elaboration in the details of the standards and forming what we desire. Thus this chapter includes in the first section the conceptions of audit and its postulates and principles. We also touched upon the conception of audit standards, their characteristics and their relation with audit procedures , developments ,importance and the impact of environmental factors on them. We concluded the section in away in which the setting of those standards. Then in the second section we discussed the harmonization of auditing standards , features , barriers and the effort exercised to achieve this harmonization. In section three we touched upon the bodies and committees which undertook the task of setting the international standards especially the international auditing and Assurance standard board ( IAASB ) emerging from the international federation of accountants ( IFAC ). Regarding its objectives and members and how the international standards are formulated and the most important criticism directed to its efforts as well as the development and application of the International auditing standards. We closed this section by the realization of using those standards internationally.The third chapter tackled the general international standard and showed their similarity to the standards of some countries , the standards similarity of the international field work to the standards of some countries , and reporting standards similarity to the standards of some countries , chapter four reviewed the economic , social variables which have connection with audit and their effect on the application of audit standards. It discuss audit profession in Yemen through reviewing the laws and legislation’s related to the profession. Chapter five analyses a sample of audit reports , audit files and the respondents to the questionnaire which measured the auditors commitment range to the international auditing standards and the respondent stances toward the application of the international audit regarding the questionnaire.Finally , we close chapter six with our Conclusions and recommendations concerning the subject

متطلبات الشراكة بين القطاعين العام والخاص لانجاح نظام الاحالة الطبية في العراق : دراسة حالة لواقع وافاق التطوير == The Requirement of The Partnership Between The Public And Private Sectors In The Success of The Medical Referral System In Iraq

Author name: عبد الكريم صادق كريم
Supervisor name: ناظم جواد عبد سلمان الزيدي
Specific topic: Hospital Management
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: تهدف الدراسة الى معرفة قبول الشراكة بين القطاعين العام والخاص لنظام الاحالة الطبية لانجاحه في العراق. والشراكة في بحثنا هذا هي الالية اللازمة لتدعيم ركائز كلا القطاعين بهدف تامين المجتمع بالخدمات الصحية التي تتسم بالكلفة المنخفضة والجودة والكفاءة العالية | The study aims to learn to accept partnership between the public and private sectors of the medical referral system to make it successful in Iraq and partnership in our present mechanism is needed to strengthen the pillars of both sectors in order to secure community health service that are low cost, quality and high efficiency and a competitive incentive for the public health sector in the light of natural increase of the population, hence the idea of studying the partnership between the public and private sectors in the success of the medical referral system in Iraq in order to change the traditional methods used in the system of assignment and no longer able to meet the needs of patients , as the system is the assignment of the basic elements of health care in the provision of equal opportunities for all segments of society, which need a global scale, and identified the problem of search to identify the most important reasons that lead to a system of partnership between public and private sectors to address the failure to medical referrals and the low level of quality a laip health relied on a collection of information theory and organized according to the method of analysis practical in field data collection using a questionnaire exploratory court has been applied in government and private hospitals, the most important conclusions reached in that the system services of the assignment is suffering from a lack of promotional activities and outreach to the general community and the existence of a shortage of professional staff in the necessary and potential administrative and regulatory and non - use of the means of modern technology and advance communications in the transfer of data and information , and also that the partnership have a positive effect to improve the medical service and reduce the momentum happening in hospitals and specialized centers and reduce the financial burden on the state and strengthen the competition between the private and the sharing of risks between them, while the most important recommendation is the need to strengthen primary health centers workers specialized sufficient equipment and modern equipment will help to achieve provision of quality and efficient for patients and the need for an electronic database form for the assignment and go to encourage the private sector to participate with the public sector, which serves to reduce the costs for the state and the transfer of modern technology and raise the level of quality in health care, and issue a binding law by the state in partnership with the private sector and government facilities to the success of the partnership between the two sectors

عوامل النجاح الحرجة واثرها في الاداء الاستراتيجي بمنظور ادارة الجودة الشاملة : دراسة تحليلية لاراء عينة في قطاع الصناعة المصرفية الخاص في العراق == The Effect of Critical Success Factors On Strategic Performance From The Perspective of Total Quality Management Philosophy Analytical Study In The Private Banking Services Industry In Iraq

Author name: عبد السلام ابراهيم عبيد
Supervisor name: زكريا مطلك خضر الدوري
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: شهدت السنوات الاخيرة نموا دراماتيكيا في صناعة الخدمات وتحديدا صناعة الخدمات المصرفية، في ظل تحولات جذرية متسارعة لعصر الاقتصاديات الافتراضية اذ تتراجع مزايا الكلفة وندرة الموارد امام الابداع والتفوق والتمايز. وتعد الصناعة المصرفية مفتاح التحول الى اقتصا | Recent years have witnessed a dramatic development in services industry specifically the banking services industry under the a aspices of accelerated radical changes of the virtual economics age. In this age the cost advantages and the scarcity of resources retreat against innovation, superiority and distinction. The banking industry is considered the key of transformation to the knowledge economics. It is facing, as other sectors of economy, many competitive challenges, chief among which may be the total liberation of the bank financial services, results of the information revolution, the attempts to globilize economics in away leads to remove boundaries, the overlap of interests and the competitive conflict. Establishing on what has been mentioned and due to the strategic role played by private sector banks through in the activation of the movement of investment and development in Iraq and because of the restricted areas of competition according to the scale economics, the study aimed at adapting the philosophy of (TQM) of the private banking services sector after the unique successes achieved by many world banks through implying philosophy as a competive weapon and a profit strategy and continuity in business environment.The study aims at treating the philosophy of (TQM) through a strategic perspective which accomplishes integrity among the frameworks and the operational requirements and the strategic content of philosophy as a strategy for superiority and pioneering in market beginning from the strategic analysis for the (CSF) relating to the dimensions of industry environment and the factors relating the strategic capabilities as forces of impediment or support to carry out the priorities of continuous improvement in the quality of services and the banking operations concerning design, application and performance. It eventually analyse the effect of (TQM) philosophy priorities on improving the strategic performance industry in connection with its competitive, operational and financial dimensions.This study adopted conceptual and objective criteria to collect data; the objective criteria have been devoted to study the indicators of the strategic performance, whereas the conceptual criteria included two questionnaire tools, the first of them was prepared for managers according to dicimal meter and the second for customers according to the five sides likert meter. The two tools have been prepared in the light of former studies, and then distributed to all bank’s managers and some branch banks managers. The customers questionnaire tools were distributed to a random specimen out of the industry bans customers from August through November - 2002. The data were analyzed descriptively where the linking hypotheses were tested by Spearman Rank Correlation method and the effect hypothesis were examined by simple - stepwise multiple Regression methods - virtually Kruskal wallis test was employed to verify discrepancies and differences among the independent and dependent variables the study includes seven chapters , the first one deals with methodology. The second , third and fourth chapters are devoted to discuss frameworks and theoretical information of the (TQM) philosophy. But , the fifth , sixth and the seventh chapters explicate the applied aspect of the study as well as the data analysis results. The study results have proves that there are real gaps in the accomplishment of the (TQM) priorities in banking operations and sevices , chief among which were the virtual performance of the banking services in view of industry for the realized quality of service from the customer’s point of view , then other two subsequent gaps were the gap of to be correspondent with and the design gap relating their used dimensions in the study. The results also showed the achievement of several study hypotheses or the acceptance of null , hypotheses concerning the connection and influence of the (CSF) which relate the industry environment dimensions with the priorities of (TQM) represented in the constant improvement of the correspondence quality by the significance of assurance and empathy dimensions , and virtually the continuous development of the virtual performance quality and the banking operations. The bargaining force factors of buyers and the density of present and expected competition are the most supporting factors to the industry responsiveness to the Priorities of the continuous improvement. Moreover many (CSF) which relate the strategic abilities achieved a virtual responsiveness to the priorities of the continuous improvement , chief among which were the human , technical , operational and Knowledge abilities. The results showed that the (TQM) philosophy had achieved an essential supports to the strategic performance of the industry , this fact has appeared clearly in the field of competitive performance represented in improving the customers’ satisfaction and improving the competitive position of industry and the operational and financially performance. The study has arrived to some recommendations the most important of them are : it is necessary that the private sector banks adopt the (TQM) as a strategy of survival and profit in market through practical and studied plans and programs to raise the level of the quality of bank services and operations. it also aims at seriously decreasing the quality gaps if it was to confront the forthcoming competitive challenges in the iraqi market starting from increasing the operations of the strategic analysis to the industry environment , the competitors trends , developing the information concerning the customers and his expectations and then translating these expectations accurately in characteristics and criteria of the banking performance. Moreover , the development of the marketing , conceptual and technical abilities is considered through increasing the interacting marketing programs , diversifying the marketing bland , employing advanced methods in communications and exchanging information. Finally , it is necessary to think about building strategic fusion’s or alliances among the industry banks to promote promote their competitive power in adopting the option of superiority through the quality of the banking services and operations.

التعلم المنظمي واثره في نجاح المنظمات : دراسة ميدانية في شركات وزارة الاعمار والاسكان في العراق

Author name: عبد الستار ابراهيم دهام
Supervisor name: صلاح الدين عواد كريم الكبيسي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: شهد العالم تقدما كبيرا وقفزات نوعية في مجالات الاعمال ولا سيما في مجال اعمال البنى التحتية كالمباني والاسكان والطرق والجسور في ظل تحولات جذرية ومتسارعة لاساليب العمل والادارة في الشركات المختصة بتلك المجالات من خلال تبني وتفعيل التعلم المنظمي بوصفه عملية
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