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المرونة التنظيمية وانعكاساتها في الاستجابة لمتطلبات الاداء العالي : بحث ميداني في مديرية البلديات العامة == Organizational Flexibility And Its Impact In Responding The Higher Performance Requirements;Field Research In The General Directorate of Municipalities

Author name: قصي اسماعيل مدب حسين الخزرجي
Supervisor name: ناظم جواد عبد سلمان الزيدي
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: ان الغرض من هذا البحث هو لقياس مدى تاثير المرونة التنظيمية بابعادها ( مدى الاتزام في القواعد والتعليمات, ومدى استخدام السلطة ) في تحقيق الاستجابة لمتطلبات الاداء العالي بابعاده ( التوظيف الفعال , التدريب المكثف , تحفيز العاملين , مشاركة العاملين ) في مدير | The purpose of this research is to measure the impact of regulatory flexibility dimensions (formal and authoritarian procedures) to achieve response to the requirements of high performance dimensions (the effective recruitment, intensive training, motivate employees, participation of workers) in the general municipal Directorate as one of the directorates of the Ministry of Municipalities and Public Works. For the purpose of this measure it has been selected sample composed of 88 individuals from the research community represents the levels of assistant general manager of department heads and managers of people and some of the staff to answer the questionnaire prepared for the purpose Hama. For the purpose of analyzing the data and draw conclusions have been the use of statistical and descriptive and analytical (such as circles calculations, standard deviations, correlation analysis, and analysis of simple linear regression). The research found a group of the most important conclusions. The results of the analysis showed no significant positive relationship between Formalities and high performance. While the moral relationship between authoritarianism and high performance the fact that there are no negative signal and this means that the more attention formalities by one unit high - performance increased by one unit. The more attention in the authoritarian practices by one unit Say higher Alade Bmekda one unit. The researcher also concluded that the explanatory variables differentiated the opposite of what the back of the results of the variable adopted, and this explains the quest researched the organization towards high performance requirements, but under the influence of an administrative device traditionally is not consistent with the current reality in terms of the use of time and cost, but proceeding according to procedures characterized Balsmh and central Graham Walterz

تحليل انتاجية اليات الخدمات البلدية : بحث تطبيقي في مديرية بلديات كربلاء == Analysis The Productivity of Municipal Services Vehicles Applied Research In The Municipalities of Karbala Directorate

Author name: فريدون رحيم محمد
Supervisor name: عبد السلام لفتة سعيد
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: Services occupies great importance in the lives of the urban population it can be said that the services sector is the basis for the activities of urban centers in the world, and if they Cities functions and activities of commercial, industrial, religious and other, these events are all based on the services sector, the city is successful And advanced to the extent that the services provided to residents.the research measuring production efficiency of municipal institutions in the holy city of Karbala for the seven institutions for the municipality of this city of great importance and to prepare the huge visitors who come from different Iraqi cities and Arab countries through the following : A description of the different mechanisms of action in the collection of waste and the method of work and the preparation of the vehicles used and time of work and related activities services provided.account statement and inputs, each according to its impact on the efficiency of the Municipal Corporation.It is known that the output measure of the institutions that offer the service is facing great difficulties, so were the main outputs account an amount of waste collected in tons through Maeetm collected from the machines and vehicles that collect waste, which represents an important axis to search through display types and sizes, as well as to the secondary output of the other space, serviced and the preparation of the role and the population.? Use Data envelopment analysis program to measure productivity..? Statement of the most important factors affecting production efficiency of municipal institutions.Search Results showed that the waste collection in the municipal institutions are mainly dependent on the Vehicles used to collect and methods used efficiently and effectively and Services showed that production efficiency vary between the municipality and the other institution depending on the properuseofresources

سوء ادارة المشاريع وكيفية انعكاسه على وقت تنفيذ المشروع وارتفاع كلفته == Poor Project Management And How It Is Reflected At The Time of Implementation of The Project And Its High Cost

Author name: غانم سلمان صالح
Supervisor name: نادية لطفي عبد الوهاب الجنابي
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تتركز مشكلة البحث في اخفاقات ادارة المشاريع لاغلب المؤسسات الحكومية العراقية في تنفيذ الخطط الموضوعة لمشاريعها المنفذة وبكافة اختصاصاتها ولاسيما المشاريع الخدمية والتي تسببت في اهدار الكثير من الاوقات والاموال المخصصة لتلك المشاريع والتي اشارت اليها اغلب | The research aims to evaluate the management of a number of projects implemented according to project management body of knowledge (PMBOK, 2013) in the municipality of Afak municipality Directorate which belong to the Directorate of the municipalities of the province of Diwaniyah, amounting to (8) service projects as a sample research of the total (76) implemented service projects for municipal institutions of the districts and the areas of the province of Diwaniyah due to the of difficulty Viewing all official documents of the projects implemented for these institutions in order to determine the gap between the guide elements and the currently applied "in the management of these projects, as well as" the use of some quantitative measures as an indicator of the performance of the scheduling and the index cost performance and the critical ratio as well as the efficient scheduling and efficiency of the cost of the budget, the research adopted the applied research approach by examining the form (Check list) according to project management body of knowledge version fifth in 2013 and includes 10 elements include (47) items and a total score (329) degrees distributed on elements according to its importance, and as a number of quantitative measures used on the time and cost of the research sample to determine the amount of overtaking, the research came up with the conclusions perhaps their most notable are is the weakness of the research sample project management with the absence of proper planning and the adoption of speculation for the time and cost based on personal experience which are wrong in many cases, and that is reflected in the overcome of time and cost of the most implemented in municipal institutions in the municipalities of Diwaniyah Directorate projects, the research found a number of recommendations, including the application of project management body of knowledge in all of its paragraphs elements with the use of computers to analyze the activities and control through adoption of a number of software related to project management

متطلبات التحسين المستمر لتطوير العمل البلدي في محافظة القادسية باستخدام انموذج مالكولم بالدرج للتفوق المؤسسي : بحث ميداني == Continuous Improvement Requirements For Development The Municipal Work In Al - Qadisiyah Province By Using A Form of Malcolm Baldrige For Institutional Excellence - Field Research

Author name: علي عباس هيمص الشيباوي
Supervisor name: سعد علي حمود عباس العنزي
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف البحث الى عرض وتقديم الاطار الفكري والنظري لمتطلبات التحسين المستمر كفلسفة ادارية ومجالات التطبيق في محاولة لتقليل الفجوة المعرفية والعلمية في تبني هذه الفلسفة بهدف استخلاص الاساليب المناسبة، كذلك هو محاولة لايجاد صلة وثيقة بين اثر تبني متطلبات التحس | This research aims to offer and provide the intellectual and theoretical framework and requirements for continuous improvement philosophy administrative and application areas in an attempt to minimize the cognitive and scientific gap in the adoption of this philosophy in order to draw the appropriate methods, as well as an attempt to create a close link between the impact of the adoption of continuous improvement and good requirements applied to the development of municipal work quality and including construed to achieve higher than those of municipal institutions. So is the use of model Malcolm Baldrige institutional excellence to measure the quality of the work of the service departments in Diwaniyah province, through the preparation of (Check List) and ascertain the extent of the application of some service departments in Al - Qadisiyahh province (Directorate of Municipalities of Diwaniyah, the municipality of Diwaniyah Directorate, the Directorate of Water Diwaniya and Directorate streams of Diwaniyah and Urban planning Directorate in Diwaniya) standards Malcolm Award stairs and get to know how much winning the gap between the degree of the standard and the fact the service, as well as the preparation of the list of other screening which is measured by continuous improvement in service departments mentioned in Al - Qadisiyah province to measure the quality of municipal services through some indicators. Add to urge the service departments in Al - Qadisiyah province to improve their performance to reach the degree of reliability as the initiation of the attempt to apply the standards of total quality management is an important step needed to study and train and support the establishment of quality management efficient working on the follow - up all operations (administrative and technical) carried out by the departments. The key findings of the researcher is that most service organizations, including the Diwaniya municipality lacks a center or a specialized section meant to provide research and consultation by the municipal labor and diagnosis of the requirements of customers, but the municipality only to diagnose these cases raises in social networking sites and the Fund's proposals the municipality, and therefore it should municipal determine specialized division for the issuance of such research and consulting., also did not adopt the municipality of Diwaniyah administration and most of the service departments total quality management newly administratively concept administration failed to initiate the management of those service departments appoint a quality team to assume the responsibilities entrusted to it. The researcher recommends the need to establish a prize at the country level means excellence and awarded the highest authority in the country (granted by the Presidency of the Republic, for example) to service organizations superior, and be granted this award annually, to stimulate those organizations on the hard work and excellence in their work and foster a spirit of competition among them

ستراتيجية تطوير الموارد البشرية وانعكاسها على جودة الخدمات البلدية : دراسة حالة في مديرية بلدية كربلاء المقدسة == Strategic Human Resource Development And Its Reflecting On Quality Municipality Service Case Study In Directorate of Municipalities In Holy Karbala

Author name: عباس مزهر عاكول الشبلاوي
Supervisor name: صبيحة قاسم هاشم الموسوي
Specific topic: Municipal Administration
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناولت الدراسة " ستراتيجية تطوير الموارد البشرية وانعكاسها على جودة الخدمات البلدية" حيث يحظى هذان المتغيران باهتمام الباحثين بشكل متزايد كونهما مفهومان حديثان نسبيا ولكونهما من المواضيع المهمة والتي لها تاثير كبير على مستقبل المنظمات. تهدف الدراسة الى | The study aims at expounding the correlation and effect between the Human resource development strategy and Quality Municipality Service within a theoretical framework and a practical framework conducted at Directorate of Municipalities in holy Karbala. The researcher found during a pilot study that there isn’t enough care paid by the Directorate of Municipalities in developing its human resources using one strategy or a number of strategies and their effect on the Quality Municipality Service. Thus a number of research questions were set concerning the existence of clear perception in the Directorates of Municipalities concerning the strategies of developing both the human resource an Quality Municipality Service and the correlation and effect between them.A number of hypotheses were set within a hypothetical model in order to investigate the correlation and effect between the explanatory variable (human resource development strategy) and the reactive variable (Quality Municipality Service) in the study form to collect the data from Directorates of Municipalities and later analyzing the data using the statistical software (SPSS). The study concluded a number of conclusions that indicated a significant correlation between the study variables based. The results also showed a significant effect of human resource development strategy on the Quality Municipality Service. Based on the results, the study recommended a number of recommendations

دور بعض العوامل في تقييم طرائق معالجة النفايات : حالة دراسية في بلدية مدينة بعقوبة == The Role of Some of The Factors In The Evaluation of Methods Waste Processing A Case Study In The Municipality of Baqouba

Author name: ظافر سلمان مجيد
Supervisor name: هالة حمد ماجود
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: The problem of processing wastes and trashes is regarded as one of the contemporary challenges facing the world countries due to its direct impacts on the human health and safety and the environmental pollution it causes, as well as its economic and social impacts on the society. Thus, the process of processing trashes and wastes is a necessary question that requires serious interest in it and accurate dealing with its dimensions.For the increase of consumption and the difference and change of consuming patterns in the different governorates of Iraq, including Baqouba city in which the problem appears evidently as a result of the failure of its Municipality Directorate in applying modern styles and methods to deal with the processing of trashes and wastes, as well as the non - existence of the proper approaches to the processing operation. The problem was reflected on a number of questions such as : what is the style depended now by the Municipality Directorate of Baqouba in processing the wastes and trashes in the city? Can the method of waste processing be applied in the city with all the various positives they carry that are reflected on environment, health and economy? What are the factors most affecting the application of these approaches.The research aims at defining the most important factors affecting the application of the four processing method (decrease, reuse, recycling, thermal dissociation).The research population was represented by Baqouba Municipality Directorate with a sample of one hundred officials working at the environment section and the engineers of projects section. The research is based on the descriptive and the quantitative approaches in measuring and analyzing via a questionnaire prepared according to scales reliable in many studies which are accommodated for the present research purposes.The research has arrived at several conclusions, the most prominent of which are : the operations of managing and processing wastes and trashes are made by random methods with no planning and continual follow - up which results in work confusion and services presentation lower than the required level that do not achieve the environment safety and the society health.The most important recommendation is the orientation towards the application of strategic approaches to process the trashes and wastes according to the application priority at which the research has arrived to be a base for building a system of sound management of wastes and trashes at Baqouba Municipality Directorate.

تحليل العوامل المؤثرة في توزيع الخدمات البلدية وجودتها : بحث استطلاعي في بلدية الرشيد == Analysis of The Effected Factors On Distributing Municipality Services And Their Quality : Exploratory Research In Al - Rasheed Municipality

Author name: زينب شمران خزعل السعدي
Supervisor name: رعد عبد الله عيدان الطائي
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: الهدف من البحث هو التعرف على مدى العدالة في توزيع الخدمات البلدية وماهية العوامل المؤثرة في ذلك من خلال استطلاع اراء القائمين على العمل البلدي وتقديم الخدمات البلدية، تمثلت الخدمات البلدية الجاري دراستها في : النظافة العامة والتخلص من النفايات، وتجهيز الما | In the modern Societies, providing services for citizens and seeking to increase their comfort are the priorities of the Governmental Systems. Municipalities are in the top of the list of these Governmental Systems whose work is connected with the citizens and they should provide services to them. This study enlightens the real fact of the municipality work in Al - Rasheed Municipality in Baghdad City. The purpose of this study is to show how equally the municipality services are distributed and the factors that affected it and this was done by consulting those who work in the Municipality and provide the municipality services. The municipality services, we are studying, are : sanitation, garbage collecting, water supply, waste water drainage, establishing gardens and parks, paving streets and pavements, as they are the priority needs of people. This study also declares the main factors that affect distributing municipality service which are represented in : the sources availability, administrative processes and the outside factors. The purpose of this study is, also, to measure the equality in distributing the municipality services, their quality and the relationship between them from the citizen’s (the client) point of view as he is the beneficiary of it. We used the analytic adjective and field studying method. We prepared two enquiry forms for our study; the first enquiry form was made for the officials to measure the municipality service distribution and the facts that impact them and the second one was made for the citizens to measure municipality service distribution and the quality of them from their point of view. The study included the whole research society represented in the officials and some citizens from five districts (Mahala). As a result of the study; weakness in the administrative process in Al - Rasheed Municipality was detected, represented in : the planning, organizing, leading, and control; and the decision makers in that municipality have no adequate and effective data base or information system which affected directly on Municipality service distribution and the quality of the service provided to the districts was medium. The study shows, too, that there is a moral relationship between Municipality service distribution equality and the quality of the Municipality service, because whenever Municipality services distributed equally, the quality of the service increased and vice - versa. Equality in distributing Municipality services has a moral impact relationship on Municipality services quality; and there are moral differences with statistical indications between the Municipality workers’ opinion and the citizens’ opinion about the equality in Municipality service distribution. The recommendations of this study could help in improving the municipal work and the Municipality offices.

متطلبات استراتيجية التحول الى المدينة الخضراء : تطوير انموذج محلي في مدينة الحلة == The Requirements of Transformation Strategy To A Green City : Developing Local Model At Hilla City

Author name: رائد رحيم محمد
Supervisor name: سعد علي حمود عباس العنزي
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناول البحث الحالي متطلبات استراتيجية التحول الى المدينة الخضراء بمتطلباته الرئيسة السبعة (الطاقة , وتقليل المخلفات , والتصميم الحضري , والطبيعة الحضرية , والنقل , والصحة البيئية , والمياه) وما يتفرع منها من معايير عالمية معتمدة اضافة الى المعايير المحلية | The Current research deals with the main seventh requirements of Mutation's strategy towards green city which they are (Power, Reduce residues, Urban Design, Urban Nature, Transportation, Hygiene and Environment and Water) , and what spinoff the reliable Universal Criteria in addition to the local standards which is adopted at concern bodies in determining the green city restriction in Hillah City. Present Research aims to examine and evaluate the actual fact for Hillah city, to recognize the scope of process the criteria of green City and abstraction the Gap size and analysis it, also make the assess the efficiency of Al - Hillah Departments, with requirements of mutation strategy to an green city by using list of standards test, then adapt the simultaneous and future long term solutions to transfer the city to an green, the research adapt many of a reliable investigation approaches that represented mainly by field applicable approach , with the historical approach to reinforcement the concepts that had been deal with. The research set forth from a problem which has been expressed by a number of cognitive and applicable inquiries, aiming from the answers of those inquires to clarifying the theoretical philosophy and cognitive functions for the research variables , that represented by strategic requirements , sustainable green City as it is one of the modern subjects on Iraqi environment in general and the environment of Al - Hillah city in particular , then examine its significant and its effect with the possibility to applying it within the system of Higher Education and all Official Departments that related directly to sustaining environmental and Urban planning. The research concerned generally on the scope of environmental studies and sustaining development, also on environmental, physical and planning sides for the concept of green city, and the potential application of green city on a cities and existing constructional agglomerations like Hillah City, and by adopting the strategy of analytic survey. The research samples targeted by sighting and personal interviews and by using lists of standard test and putting the notes and inquiries with detecting directly on the records to obtaining the data and the required information that the study needs in order to reach to its goal. These interviews were conducted with the heads of the departments that concerns directly to the requirements of green city which is represented by the director of Al - Hillah Municipality and the sections mangers of this department which are represented by the Managers of hard residues section , Environment section , town planning section , planning and follow - up section , parking and gardens section , audit and internal monitoring section in addition to Directors of Physical planning Department and Water and sewage Department , and Electricity Departments by its two branches the production and distribution ,also the Directors of Energy research, Environment Department , State company of passengers and delegations transportations , and the Director of planning department at Babil Province office , Babil Governor assistance for planning affairs and all sections and divisions of these departments that concerns directly to the research. Whereas the main tools for the research are represented by the list of standards test by adopting universal criteria related to the green city in addition to a set of local criteria which is adopted by the departments that concerned to the research, the data analysis were done by number of statistical tools like weighted arithmetical mean and the percentage rate at coincidence and gap size. At the final conclusion, after deduction of field side results by its three topics , therefore number of results and conclusions was formed depending on these conclusions , most important of these conclusions were the exist of huge gap at the field of services that related to green city of Hillah that needs for more study and analysis and recommend the plans and strategies that essential to reducing it within deliberated calendar program , however the most significant conclusion has been reached is the shortage of environmental awareness for both the official and ordinary people at Hillah city accompanied by un recognition and careless by the importance of maintain the conservation the environment of their city and implement the standards of green criteria in it. According to conclusions that has been reached which the researcher based on in putting a set of recommendations and suggestions for Hillah city to be a sustainable green environmentally friendly city.

ادارة المخلفات الصلبة باستعمال نظم المعلومات الجغرافية : بحث تطبيقي في مديرية بلدية الحلة == Management Solid Waste By Using Geographical Information System

Author name: حسين رضا سعيد الخفاجي
Supervisor name: سعدون حمود جثير الربيعاوي
Specific topic: Municipal Administration
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: تعد مشكلة النفايات الصلبة في وقتنا الحاضر مشكلة عالمية بين دول العالم جميعها ومنها العراق، وقد تزايدت حدة هذه المشكلة في الوقت الحاضر كنتيجة لزيادة عدد السكان، والنمو الاقتصادي وارتفاع مستوى المعيشة وازدياد معدل استهلاك الفرد والتوسع العمراني والحضري، | The solid waste problem in the present day global problem among all countries of the world, including Iraq, have increased this problem unit for the time being as a result of the increase in population, economic growth and rising standards of living and the increase in per capita consumption, urbanization, urban, and must find a suitable for this problem, what solutions their negative effects on the environment and human health.The problem with traditional search methods that rely on the experience of self and experience, which have become 'ineffective in the current solid waste management, and not to activate the screening process which is the appropriate solution to the problem of waste due to reduced amounts raised and utilized in recycling operations, in addition to the lack of landfill sites healthy matching conditions environmental and health standards.The research aims to stand on the practice of operations management of solid waste in the city of Hilla, carried out by the mayor of Hilla Directorate - solid and the environment Waste Division, through field visits and personal interview to officials of the municipal departments and units of its data collection and information related to solid waste, and assess the current status of the processes of collection and transport waste through the questionnaire that had been prepared for citizens and employees, as well as to determine the solid waste disposal sites (landfill) in accordance with the environmental and planning standards using spatial analysis of GIS technology (GIS). The search reach a set of conclusions was the most important, operations carried out by the municipality of Hilla Directorate only limited to two (collection, transportation and disposal of waste in the open position) and it is not working properly, because of the many problems that can be identified as finance, human and material, and the presence of serious and genuine desire for the process of sorting the waste by the citizens in the event of availability of the necessary supplies, and that the current landfill site has many environmental and health damage due to its location is not appropriate and that his work is not in accordance with the engineering and technical mechanisms standard applicable internationally.Based on the findings of the research results it has developed a set of recommendations including minutes prepared by the municipality of Hilla Directorate about what produces the individual per day of waste and identify and classify types of waste because of its significant impact in the stages of waste management, and the preparation of programs and courses developmental for integrated solid waste management staff and workers, and educating and encouraging citizens on the need for the initial screening of waste by him and the adoption of spatial analysis of GIS technology (GIS) in finding the best sites for manufacturing plants or landfill sites according to environmental and planning conditions,

توظيف الحلول الابداعية لتحقيق متطلبات التحسين المستمر للجودة في مشاريع مياه الشرب : بحث ميداني في دائرة ماء بغداد == Harnessing Innovative Solutions For Achieving Continuous Quality Improvement Requirements In Water Treatment Plants A Case Study of Continuous Quality Improvement In Baghdad Water Authority

Author name: حسين خضر احمد
Supervisor name: صلاح الدين عواد كريم الكبيسي
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف البحث المعنون (توظيف الحلول الابداعية لتحقيق متطلبات التحسين المستمر للجودة في مشاريع مياه الشرب) الى توظيف مداخل التفكير الناقد والابداعي وادوات الحلول الابداعية للمشكلات, في التحسين المستمر للجودة, للمساعدة في انجاز العمليات التشغيلية بفاعلية في مش | This Research aims for harnessing critical and innovative thinking approaches besides innovative problem solving tools in pursuing continual quality improvement initiatives for the benefit of achieving operations results effectively in water treatment plants in Baghdad Water Authority, as integration of those two approaches with investing in employee need of achievement and self - actualization is essential to improve drinking water quality. Case study has been used in fulfilling this research in the sadr city water treatment plant, which was chosen as a study sample as it facilitates describing and analyzing its current operational situation, collecting and analyzing its own data, in order to get its own desired improvement opportunity be done.Many statistical means and visual thinking promoting methods has been used to achieve research task, at first bar charts visual representation advantages was harnessed to compare the project main treatment processes for the years (2009 - 2014) to appoint weak points to avoid them, by harnessing (P - Chart) to evaluate chlorine and turbidity processes behavior that showed a weak performance in the year (2014), and as the chart shows that these two processes variation is within statistical control limits and follows the common variable law that is inherent to any production process, we went for harnessing Pareto analysis diagram to identify significance of all project business processes variation causes in order to appoint them as main causes in the fish bone diagram to identify root causes of water quality problem, and for accurate diagnosis of variations problems the (X bar - R ) chart has been applied as it shows : changes in the center of the process, which is seen mainly on the (X bar) chart ; changes in the variation between the subgroups of the process, which is seen mainly on the (R) chart.For achieving process incremental improvement by investing in human being natural characteristic of need for achievement, the (Individuals - Moving Range) Chart technique has been applied to achieve process concurrent control, attaining its improvement by best followed acting on its constrains and by means of employees comprehensive participation, and by doing so with aids of series of action plans according to Deming's cycle, improvement results has been achieved through synoptically reduction in observations readings arithmetic means for water quality variables : residual free chlorine ; turbidity. To measure project ability for development, checklist approach has been applied to identify its capability to apply innovative problem solving methodology and continuous quality improvement initiatives, the results showed existence of these two variables in the project business procedural contexts, besides the existence of influence of the first research variable on the second, which was tested and confirmed in research hypotheses testing chapter, which showed beside that a statistical confirmation of the research quantitive improvement results. Finally Practical recommendation have been submitted that reflex research conclusions, the most important one advise adopting suitable innovative problem solving tools that support project treatment processes controlling and improvement, specially intended is the (Individuals - Moving Range) Chart technique, besides the necessity of establishing a new sub - department for quality control with incorporeal and lawful character, and a specialized continuous quality improvement team in every water treatment plant in Baghdad Water Authority

تقييم جدولة عملية تنفيذ مشروع تاهيل الشوارع في محافظة القادسية : بحث تطبيقي == Evaluation of Project Implementation Scheduling - Street Rehabilitation In Al - Qadisiya Governorate Field Research

Author name: حسن غازي جبار
Supervisor name: نادية لطفي عبد الوهاب الجنابي
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف هذا البحث الى تقييم جدولة وتنفيذ مشروع تاهيل الشوارع في ناحية البدير / محافظة القادسية من حيث الوقت والكلفة لتحديد الانحرافات الحاصلة فيها واسبابها ان وجدت , مع اجراء مقارنة ما بين حجم المبالغ المخصصة للمشروع وماهي التكلفة الحقيقية له. وهل هنالك اه | This research aims to evaluate project scheduling & implementation of streets rehabilitation in Al - Budair City that Affiliated to Al - Qadisiyah Governorate , In terms of time and cost to determine the deviations occurring in the causes that they exist , With a comparison between the Scheduled cost size allocated to the project ,And what the real cost of it. And find whether there is wastage of financial assignments for the project or scarcity in those allocations, This project has been selected from among (12) projects ,Cus the project is one of the large, high - cost projects, the project includes Activities of the earthworks , mixed gravel (Sub - base) implementation as well as lay a base layer of (asphalt), applied research method was adopted in this research , using of Network analysis style (specifically the critical path method CPM), as the analysis process carried out through programs ( Ms Project and WinQSB), and compare the results with the technical prepared statement, and to clarify the differences between them, and the other practical side tools have been used in , were the interviews official documents and technical statements with the work progress as well as the tables of all laws and regulations relating to the implementation of government projects decades, this research reach phrase of conclusions of which was most municipal projects was delayed on the schedule specified for several reasons, most important of which is the lack of planning and good scheduling absence that fit with the increasing of projects numbers and diversity, as well as the use of traditional classic ways of scheduling , specially Gantt charts method, as a way essential in the planning and scheduling process ,research has recommended to motivate municipality institutions and government agencies and committees that prepare lists of projects, as well as executing and Contractors companies, using modern techniques and software project management, and control the time and cost in the planning and scheduling of projects, to ensure that no delay and delivered on time exist.

امكانية تطبيق بعض ادوات تبسيط الاجراءات في تنفيذ المشاريع : بحث تطبيقي في دائرة مجاري بغداد == The Possibility of Applying Some Procedural Simplifying Tolls In Executing Projects Applied Research In The Department of Streams Baghdad

Author name: اوراس هادي محمود الشحماني
Supervisor name: عبد السلام لفتة سعيد
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: سعى هذا البحث الى التعريف بمفهوم الاجراءات الادارية وكذلك مفهوم عملية تبسيط الاجراءات ومراحلها وتطبيق عملية تبسيط الاجراءات في بيئة الاعمال الخدمية وهي دائرة مجاري بغداد في امانة بغداد بهدف التوصل الى تقليص المدة الزمنية لاجراءات تنفيذ المشاريع عن طريق حذ | Expanded this study was to profile the concept of administrative procedures, as well as the concept of the process of simplification of procedures and stages of the application process simplification of procedures in the business environment service which circle streams Baghdad in Baghdad Secretariat with a view to reducing the duration of the procedures for the implementation of projects by deleting a number of steps and measures unnecessary or merge some steps together in one step so as to contribute effectively to speed completion of sewerage projects and provide a wider and better services to citizens in the city of Baghdad. Where you followed this study method of critical analysis in the analysis of data and information on procedures for the implementation of projects currently in place in the circle of streams of Baghdad, is one of the main circuit in the secretariat of Baghdad, which is responsible for the implementation of projects for sanitation in the city of Baghdad, where they were adopted researcher in the collection of data and information on the proceduresfield of study on direct observation and field cohabitation and personal interviews with the relationship and the study of such files and records as well as the study of laws, regulations and instructions for the implementation of government contracts. The study found the presence of complexity as well as the length of time required for the implementation of measures for the implementation of projects currently in place in the circle of streams Baghdad since the beginning of the process of planning the project to be choosing a contractor who will implement it and sign a contract with him, as well as procedures for disbursement of cash advances for companies implementing projects which contributed delays in the completion of these projects and hence the delay in the delivery of services to citizens, which will reflect negatively on their daily lives, and the study concluded to provide a range of proposals and recommendations that could contribute to the simplification of procedures of the field of study, as well as reduce the time needed to implement them.

تحليل مقارن للاداء المالي بين بلديات بابل وكربلاء == Comparative Analysis of Financial Performance Between The Municipalities of Babylon, Karbala

Author name: راسم كاظم عبيس النافعي
Supervisor name: عبد السلام لفتة سعيد
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

دور التخطيط الاستراتيجي في فاعلية بعض مشروعات البنية التحتية بحث ميداني في بلدية كربلاء المقدسة == The Role of Strategic Planning In The Effectiveness of Some of The Infrastructure Projects (Field Research In Al - Karbala Municipality)

Author name: صفاء رحيم وهاب
Supervisor name: صبيحة قاسم هاشم الاعرجي
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: مشاريع البنى التحتية ذات خصائص عالية الاهمية تميزها عن باقي المشاريع اذ تمثلت بالارتباط المباشر بحياة المواطنين, وكذلك اتساع وامتداد خدمتها في المدن بمساحات واسعة ولاوقات طويلة الاجل التي انعكست على طبيعتها في التخطيط والتنفيذ. الهدف من البحث هو معرفة واق | infrastructure projects have very important characteristics that make them characterized not like other projects since they are directly related to lives of citizens as well as covering wide areas and long term that reflected on the nature of planning and

استراتيجيات الاستثمار في النفايات الصلبة : دراسة حالة في محافظة كربلاء المقدسة == Investment Strategies In Solid Waste A Case Study In The Holy Karbala Province

Author name: حيدر محسن محمد الخزعلي
Supervisor name: انتصار عباس حمادي الدليمي
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تزايد الاهتمام باستثمار النفايات الصلبة في العالم وذلك بتنفيذ عدة استراتيجيات للافادة من النفايات الصلبة، لذلك هدف البحث الى الوصول الى اهم استراتيجيات فرز النفايات الصلبة من المنبع (مكان تولدها) واستراتيجيات الفرز بعد الجمع للنفايات المجمعة بشكل مختلط وت | Increased interest in investing solid waste in the world and it has implemented several strategies to benefit from the solid waste, so the aim of the research to get to the most important strategies sorting of solid waste at the source (the place generate

تقييم جودة خدمات البلديات باستخدام (SERVQUAL) وانعكاساتها في رضا الزبون : بحث تطبيقي في امانة بغداد == Municipalities Service Quality Assesment Using (SERVQUAL) And It's Effect on Customer Satisfaction

Author name: لمى شهاب احمد العبيدي
Supervisor name: سناء عبد الرحيم سعيد العبادي
Specific topic: Municipal Administration
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناول البحث متغيرات بالغة الاهمية، ساعيا لاختبار طبيعة العلاقة بين مستوى جودة خدمات دوائر البلدية وانعكاسها في رضا المواطنين، تنبع هذه الاهمية كون البحث يرتبط بجانب مهم يتعلق بالمواطنين ولان رضاهم يمثل احد اهم الموجهات الرئيسةلعمل البلديات واحد اهم الاس | The Study aimed to acknowledge the level of the citizen's evaluation for the service quality provided by the municiplate departments of Baghdad Mayoraliy, by using the standered symbol of (SERVQUAL) of Gap theory which states ; that the level of service q

تشخيص وتحليل اسباب تلكؤ المشاريع الخدمية باستعمال ادوات الجودة : دراسة حالة في مديرية بلدية الهندية == Diagnose And Analyze The Reasons For The Lingering of Service Projects Using Quality Tools Case - Study In Directorate Al Hindia Municipality

Author name: قدير احمد عبد حسين
Supervisor name: مها كامل جواد
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف البحث الى تشخيص الاسباب الرئيسية والثانوية المؤدية لتلكؤ المشاريع الخدمية وتحليلها باستعمال بعض ادوات الجودة لمعرفة تاثير الجهات المسؤولة عن تلكؤ المشاريع الخدمية بعضها على بعض ووضع المعالجات لضمان عدم تكرارها مستقبلا. استعمل في البحث منهج دراسة الحا | The research aims to diagnose the main and secondary reasons for the leading lingering in the service projects and analyzed using quality tools to determine the impact of those responsible for the lingering of service projects to each other and to develo

تشخيص ممارسة ابعاد المسؤولية الاجتماعية ومعوقات تطبيقها : بحث مقارن في بلديتي الكاظمية المقدسة والاعظمية == Diagnosis of The Dimensions of The Practice of Social Responsibility And Obstacles Applied Comparative Research In The Constituencies of The Municipalities of Kadhimiya And Adhamiya

Author name: لؤي محمد شمس الدين محمد
Supervisor name: سناء عبد الرحيم سعيد العبادي
Specific topic: Municipal Administration
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: هدف البحث الى التعرف على مدى ممارسة المسؤولية الاجتماعية (من خلال ابعادها المجتمعية والتطوعية والاقتصادية والقانونية والثقافية والاخلاقية والبيئية) وكذلك تشخيص معوقات تطبيقها في امانة بغداد من خلال تحليل اتجاهات العاملين فيها. وقد تم اعتماد الاسلوب الاحصا | The study aimed to identify the extent of the practice of corporate social responsibility (through the community and voluntary, economic, legal, cultural, ethical and environmental dimensions). The study problem is knowing the obstacles facing the impleme

انضباط الموظفين وانعكاسه في الاداء على وفق العقوبات الانضباطية : بحث تطبيقي == Discipine of Employees and its Reflection : on according to Discipline penalties

Author name: نبيل غازي ثجيل
Supervisor name: محمد احمد حمد
Specific topic: Municipal Administration
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:

مدى توافر مستلزمات تطبيق مواصفة الايزو للمسؤولية الاجتماعية ISO 26000 في امانة بغداد : بحث تطبيقي == Requirements for the application of ISO Standard ISO 26000 social responsibility in the Municipality of Baghdad (Applied Research)

Author name: رنا حسن كاطع
Supervisor name: رغد محمد نجم الجبوري
Specific topic: Municipal Administration
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:

تفعيل الحماية القانونية للدوائر البلدية وتاثيرها في ازالة التجاوزات عن المرافق العامة == Activating the legal protection of the municipal departments and their impact on the removal of overtaking on public utilities

Author name: اسراء فاضل احمد الراشدي
Supervisor name: هادي نعيم المالكي
Specific topic: Municipal Administration
Degree: Master
Language: Arabic
University location: Baghdad
Key words:
  • الحماية القانونية
  • التجاوزات
  • المرافق العامة
  • الدوائر البلدية
First pages:
Abstract: تعد مشكلة تدهور خدمات المرافق العامة الخاضعة لسيطرة واشراف الدوائر البلدية، احدى ابرز المشاكل التي يعاني منها المواطن العراقي، وتظهر في العاصمة بغداد بشكل يفوق غيرها من المحافظات الاخرى، وهذا ما دفع الباحثة لاختيار موضوع البحث لدراسته بشكل مستفيض للتوصل الى المسببات والحلول بهدف رفع مستوى هذه الخدمات الحيوية من خلال تفعيل وتوفير الحماية القانونية لها. وما كانت هذه التجاوزات الكبيرة الا احد افرازات ضعف الدولة وسوء ادارتها والذي نتج عنه ضعف في تطبيق الدوائر البلدية لنصوص الحماية القانونية المشرعة للحفاظ على المال العام وديمومة تلك المرافق, وكنتيجة لضعف تطبيق النصوص العقابية بحق المخالفين تزايدت اعداد المتجاوزين, فبعد ان كان يقتصر صدوره من الفئات الفقيرة التي لم تسعفهم امكانياتهم المادية على امتلاك وحدة سكنية, بات يصدر من الفئات المتمكنة والممتلكة للنفوذ والقوة كالاحزاب السياسية والمليشيات غير المرتبطة بالدولة, وقد توصل البحث الى ان هذه الفئات تشكل اخطر الجهات الداعمة للمتجاوزين والضاغطة باتجاه توفير كافة الخدمات الى سكنة المناطق العشوائية على حساب المناطق النظامية. وقد استخدم البحث عدة وسائل للتحقق من فرضياته ومنها الاستعانة بقائمة الفحص (Checklist) كوسيلة للتحقق من مدى تطبيق امانة بغداد وتشكيلاتها لنصوص الحماية القانونية، ومن خلال النتائج المتحصلة ثبت وجود تقصير كبير من جانبها في الاستفادة من هذه الحماية، وفي ذات الوقت تبين وجود ثغرات تشريعية اربكت اداء الدوائر البلدية لمهمتها في ازالة التجاوزات، وتم تحديد هذه النصوص مع الاشارة لوجود عدد من النصوص الخارجة عن مبدا حماية المصلحة العامة والتي صدرت لتحقيق مصالح خاصة على حساب مصلحة المجتمع. ومن اهم توصيات البحث معالجة ازمة السكن وتشريع قانون يضمن التوزيع العادل للوحدات السكنية، وتم اقتراح الية جديدة للحد من التجاوزات، اضافة الى العديد من التوصيات الهادفة للتغلب على المشكلة محل البحث | The problem of the deterioration of public utilities under the control of services and the supervision of the municipal districts is considered as one of the biggest problems of the Iraqi citizen, it is appeared clearly in the capital "Baghdad" than other provinces, and this prompted the researcher to choose the research topic to study it thoroughly to arrive at the causes and solutions in order to raise the level of these services vital through the activation and provide legal protection to them. These abuses were large secretions of state weakness and mismanagement that resulted in weakness in the application of the municipal districts of the provisions legislated legal protection to keep the public money and the sustainability of these facilities, as a result of the weakness of the application of penal provisions against violators increasing number of squatters. After that it was limited to perpetrated issuance of categories poor that have not drifted to their wealth to own housing units, is issued by the able leadership and the acquirer's influence and power such as political parties and militias groups which are not belong to the state, the study found that these groups pose the most dangerous supporters of bypassing and pressing toward the provision of all services to the inhabitants of the random areas at the expense of irregular areas. The study used various means to verify the research hypotheses, including the help of (Checklist) as a means to verify the extent of the application of the Municipality of Baghdad and formations with the provisions of legal protection, and through the results obtained proved the existence of a significant failure on its part to take advantage of this protection, and at the same time show the existence of gaps legislative confused perform municipal districts of the mission is to remove the excesses. The study identified these texts with reference to the presence of a number of emerging from the principle of protecting the public interest and the texts of which were issued to private interests over the interests of society account. One of the main recommendations of the study to address the housing crisis and the enactment of a law guaranteeing equitable distribution of housing units, a new mechanism has been proposed to curb abuses, in addition to many of the recommendations aimed to overcome the problem under study
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