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انعكاس راس المال النفسي الايجابي في تطوير السلوك الابداعي للعاملين بتوسيط دافع الانجاز بحث ميداني في عينة من تشكيلات وزارة الاعمار والاسكان == Reflection of Positive Psychological Capital In Development An Innovation Behavior Employee’s By Mediation The Achievement Motive Field Research In A Sample of The Formations And The Ministry of Construction And Housing

Author name: صفا عبد الجبار مهدي الشماع

Supervisor name: غني دحام تناي الزبيدي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يهدف البحث الحالي الى تحديد دور راس المال النفسي الايجابي في تطوير السلوك الابداعي بتوسيط دافع الانجاز، وكذلك تشخيص وتفسير طبيعة هذه المتغيرات وابعادها، ولقد اختبر هذا البحث في شركات تابعة لوزارة الاعمار والاسكان العراقية في بغداد، وطبق البحث على عينة مكو | The research aims to determining role of positive psychological capital in the development of the employee’s innovative behavior. As well as the diagnosis and interpretation of the nature of these variables and dimensions, I have tested the search in the some companies the Ministry of Construction and housing, with total sample of (190) managers of departments and division. The questionnaire used as a major tool to collecting the data and information as well as conducting personal interviews in order to get some corporate data.The Research aimed to test a number of hypotheses concerning the correlation and impact, relations between the variables and the dimensions and test the significant differences between the companies. The research problem is represented by many questions; the most distinguished one is what is the level of awareness of the research sample to positive psychological capital, achievement motive, and innovation behavior? What are the nature of the correlation and impact, relations between these variables? Is positive psychological capital increasing impact in the development of innovative behavior through the mediation of achievement motive?The research concluded a set of conclusions the most important the positive acceptance of the sample individuals towards positive psychological capital variable through their conscious of Self - efficacy and characterized by the spirit of optimism and hope, and possessing sufficient Resilience and the ability to keep up with reality and adaptation. As well as the interest in strengthening the innovative capacities in order to bring about necessary developments for the conduct of business in the projects that belong to the surveyed companies. The main recommendation was the need for the companies to take advantage of the positive psychological capital Based on a focus on mental health characteristics of employees in the surveyed companies, which contribute in the development of innovative behavio

اشكال تمويل الخدمات الصحية العامة في العراق : دراسة تحليلية == Financing Fors For Governmental Health Services In Iraq Analytic Study

Author name: صباح صاحب المستوفي

Supervisor name: محمد علي ابراهيم العامري

General topic: Administration and Economics

Specific topic: Hospital Management

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: تناولت هذه الدراسة خيارات تمويل الخدمات الصحية في العراق، اذ بحث الجزء النظري منها الخلفية التاريخية لواقع الخدمات الصحية حيث كان العراق من الدول التي شهدت تحسن في مستوى خدماتها الصحية الا ان هذه الخدمات تدهورت واحد اسباب تدهورها هو شحة التمويل، ولم يستطع | The study discuss financing forms for Iraqi's Health Sector, the 1st part review the main features of the current health situation, during the last period there has been a disastrous decline in people's health because of the shortage of finance.Both the central budget and self - financing (auto - financing) can not improve the level of health financing to increase the health expenditure per capita to the same level in the surrounding countries.The 2nd part of the study analyse the financial data and compare the results with some health statistics as indicators for the level of health services, the result of analysis indicate the need for repair of the health financing system in addition to search for new health financing forms.The main option to raise money for health is to charge patients for health care, charges were the main sources to improve the health system and make users aware of the real costs of health care.To increase the financial risk protection, a high percentage of funding should be prepayment rather than coming from out - of - pocket sources at the point of using health services, so that it is important to ensure that appropriate levels of financing for health sector are included when ever the government prepares it's budgets.Islamic aids as an alternative can contribute to social health insurance funds, a tax on tobacco could be introduced and the proceeds allocated to the health budget on the ground that smoking cause ill health and impose extra costs on the health services

تقييم استراتيجية اختيار العاملين وانعكاسها على تعزيز راس المال البشري : بحث ميداني مقارن بين جامعة بغداد وجامعة كربلاء == Evaluating The Selection of Employee'S Strategy And There Reflection To Enhance Human Capital Comparative Research Between The University of Baghdad And The University of Karbala

Author name: شيماء رياض خليفة

Supervisor name: ناظم جواد عبد سلمان الزيدي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يهدف هذا البحث الى تقييم استراتيجية اختيار العاملين بابعادها (تقييم معايير استراتيجية اختيار العاملين, تقييم اجراءات استراتيجية اختيار العاملين, تقييم كفاءة القائمين على استراتيجية اختيار العاملين ) وانعكاسها على تعزيز راس المال البشري (تعزيز المعرفة, تع | This research aims to evaluate the selection of employee's to dimensionsstrategy (evaluate selection employee's strategy criteria, evaluateselection of employee's strategic Procedures, evaluate the efficiency ofthose in charge of the selection of employees) and its impacts on theEnhance of human capital (Enhance knowledge, Enhance skills,Enhance abilities) in a sample of professors (Deans and assistants andheads of departments) in (Baghdad University, and the University ofKarbala) as total sample size (99), which represent 50% of the totalcommunity to look deep (199) were distributed at (116 BaghdadUniversity ,83 in Karbala University.Has been used in the light of the objectives of the research descriptiveanalytical method, it has been a resolution tool key for data collection aswell as a personal interview, and using a number of statistical methodsfrequency distribution, and the arithmetic mean, percentages, to describethe research sample answers. Standard deviation to measure the absolutedispersion values Answers to the middle of the arithmetic.The coefficient of variation to measure the relative dispersion of thevalues of the answers to the middle of the arithmetic. The correlationcoefficient (Pearson) to measure the type and degree of the relationshipbetween research variables. The method of multiple regression analysis totest the impact of a number of variables. The Cronbach's alpha to test thevalidity and reliability. and test (ANOVA) to determine the differences inthe samples answers about the search variables. Global and assertiveanalysis and structural equation modeling SEM.The researcher reach a set of results the most important of a correlationrelationship is a direct and positive impact of the strategy selection ofprofessionals in the promotion of human capital in Iraqi universitiessurveyed came out Find the finding of a key is that the selection ofprofessionals Iraqi universities surveyed strategy evaluation (BaghdadUniversity, the University of Karbala) Good in all its dimensions(evaluate selection employee's strategy criteria, evaluate selection ofemployee's strategic Procedures, evaluate the efficiency of those incharge of the selection of employees) and they pay good attention to thepromotion of human capital.

متطلبات تطبيق ادارة الجودة في عمل المختبرات الصحية ضمن المواصفة 15189 : دراسة حالة في مستشفى الجراحات التخصصية == Requirements of The Application of Quality Management In Health Laboratory Work Within The Standard 15 189 A Case Study In A Hospital Surgery Specialist

Author name: شهلاء محمد كاظم الطائي

Supervisor name: نادية لطفي عبد الوهاب الجنابي

General topic: Administration and Economics

Specific topic: Hospital Management

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يعتمد الانسان في حياته بصورة مباشرة او غير مباشرة على نتائج المختبرات الطبية مثل مساعدته في تشخيص الامراض ومعرفة مدى مطابقتها للمواصفات الموضوعة ’ وتعد المواصفة القياسية العالمية الايزو 15189 والتي تشمل المتطلبات العامة لضمان كفاءة المختبرات الطبية الفنية | Support human life, directly or indirectly on the results of medical laboratories, such as helping in the diagnosis of disease and see how they conform to the specifications laid down, the standard global ISO 15 189, which include general requirements to ensure efficient medical laboratory technical application of processes and quality systems in medical laboratories, and from that the present study.The study aims to analyze the reality of quality management laboratories Hospital martyr Ghazi Hariri in accordance with this standard by comparing the systems of work in the laboratory, with the requirements of ISO 15 189 to determine the degree of congruence and the readiness to adapt to the requirements of the specification and demonstrate the possibility of building a quality management system is subject to the application and identify the problems and mitigate raised and to prevent increased.The study aims to get the results of the laboratory are comparable locally and internationally, and to create a system proposal for the development of laboratory work to be a model intended for application in all health laboratory.Search acquires its importance from the amount of revenue that can be achieved by medical laboratories in the production of accurate tests to meet the needs and requirements of the beneficiaries and achieve satisfaction in making certain decisions on the basis of these results.Researcher prepared a checklist derived from the requirements of ISO 15189 : 2007 and match them with the business entrusted to hospital laboratories martyr Ghazi Hariri surgery specialist.The researcher conclusions was that the most important laboratories hospital has got a low of some paragraphs because of the lack of Thotiq the procedures properly and can laboratories Hospital martyr Ghazi al - Hariri for Specialized Surgeries adoption of ISO 15189 : 2007, as it has prepared an appropriate program for that

اختيار الموقع والترتيب الداخلي باستخدام عملية التحليل الهرمي ونظرية صفوف الانتظار : دراسة تطبيقية في عينة من محطات تعبئة الوقود في شركة توزيع المنتجات النفطية في بغداد == Selecting Location And Layout Using The Analytical Hierarchy Process And Queuing Theory Applied Study of Sample of Fuel Stations At The Oil Products Distribution Company / Baghdad

Author name: شفاء بلاسم حسن الربيعي

Supervisor name: صباح مجيد سعيد النجار

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Doctorate

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: تسعى المنظمات الخدمية الى تحقيق ميزة تنافسية من خلال اختيار مواقعها بالقرب من الزبائن بهدف تسليم الخدمات بوقت قصير وزيادة عوائدها وحصتها السوقية وتصمم ترتيبها الداخلي بالشكل الذي يمكن من تسهيل تدفق الزبائن والعاملين والموارد والمعلومات بهدف تقليل صفوف واو | Service organizations select locations in a proximity to customers to deliver services quickly, and, meanwhile, increases their revenues and market share. The layout of such organizations should facilitate the flow of customers, employees, materials, and information, to prevent the creation of waiting lines and unwarranted waiting times. The survival of service organizations is hinged, to a great degree, on the right location and layout of such organizations; hence such decisions are conceived strategic in nature. The ongoing researches are still seeking to find scientific methods to help decision makers, in making decisions about the location and layout. This research studies the problem of selecting the location of fuel stations in oil products Distribution Company, and how to prioritize the location, as this decision is still facing the obstacles of complicated procedures and assumptions of decision makers. Furthermore dealing with the decision criteria as same importance without being subjected to the degree of influence of each on the decision. Concerning the arrangement of the fuel stations, they are arranged in a way that does not match with the assumptions of any queuing models, which require one server in each service channel and its reflection on the increase of waiting line and waiting time, which complicate the crisis. The study aims to design an integrated frame work for selecting the fuel stations location and arrange approvals for construction by applying analytic hierarchy process (AHP) on a sample of the stations that received the approval of construction in the company since 2008, using Criteria (ground, environment, social, engineering, legal, and services). Also, the queuing theory and simulation are used to study the proposed layout design for the fuel pumps according to queuing model M/M/s. Also, there was estimation for the performance standards to the proposed layout (number of cars on waiting, number of cars in service, number of cars in the system. filling quantity, filling time, waiting time, total time in the system, idle time) and comparing it with the actual performance standards for sample of fuel stations. The operating of the simulation models is based on a number of assumptions that reflect the actual reality together with the queuing theory. This study is important because its knowledge contribution of with service systems in general and the fuel stations in particular. Also the study provide objective solutions to the company by shortening the procedures and the time it takes to select the location and layout design in a way that achieve optimal investment in station space and reduce the waiting line, waiting time and idle time. Thus, this study is an attempt in Iraqi services environment through coincidence between the strategic decisions of operations management in one study. The study proved the efficiency of AHP and its ability to shortening time and efforts required to make decision of selecting stations location and arrange construction issue approvals, depending on set of criteria that have been identified in this study. Also, the simulation results confirmed the proposed layout performance standards exceed the actual layout performance standards. Finally, the study recommended the need to adopt AHP in selecting the location and granting approvals for construction of stations according to multiple criteria, and to adopt the proposed layout according to the queuing theory in designing layout of the fuel stations

العلاقـــة بيـــن استراتيجيات ادارة المعرفة ودورة حياة المنظمة واثرها في الاداء المنظمي : دراسة تشخيصية تحليلية في عينة من الشركات الصناعية العراقية == The Relation Between Knowledge Management Strategies And Organization Life Cycle And Its Affection of Organization Performance Diagnostic & Analytic Study In Sample of Iraqi Industrial Companies

Author name: شذى عبود شاكر

Supervisor name: انتصار عباس حمادي الدليمي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: العلاقة بين استراتيجيات ادارة المعرفة ودورة حياة المنظمة واثرها في الاداء المنظمي تجاذبت هـذه الدراسة ثلاثـة متغيـرات هـي : استراتيجيات ادارة المعرفة والممثلة بـ( استراتيجية الايجاد واستراتيجية المشاركة واستراتيجية الاستثمار ) ودورة حياة المنظمة المتمثلة | The relation between knowledge administration strategies and its role in organization life cycle and its affection organization performance.Three variables attracted this study : Knowledge administration strategies represented b y (finding strategies, participating strategy and investment strategy) and organization circle represented by (Birth, development, maturity stages and organization performance which occupied wide range of the researcher thinking because of the lack in contemporary studies which deals with this blend of critical variables specially that include the relation between knowledge administration relation and organization life circle. This study aims to examine and analyse collaboration relations and affection among previous variables. Thus it introduce hypothetical drawing to explain possible relations among main variables and the affection on organization performance and companies business results which the following hypothesis.H1 : It is expected to be on the importance of study variables between (middle importance) and (important).H2 : No moral relations of collaboration between (knowledge administration strategies on organization cycle life).H3 : No moral collaboration relations between (knowledge administration strategies and organization life cycles and organization performance).H4 : No moral affection relation between (knowledge administration strategies and organization life).H5 : No moral affection relation between knowledge administration strategies and organization cycle life) and organization performance.The study in all data depended on questionnaire and documents and companies records (research sample). Iraqi industrial sector was examined as a filed to make filed aspects as it took a random of (75) manager in three industrial companies.This study results support it hypothesis where it that companies that the companies which was in entering stage was directed to finding strategies. The company in development stage was directed to participating and companies in maturity were directed to investment. The series is in introduces study contents on four researches. First for the study curriculum and some previous study. Second research about theoretical frames. Third research about examine and analyze study hypothesis. Fourth research about the most important conclusions, recommendations and suggestions.The study introduces several conclusions, and recommendations, which emphasize on necessity of harmony mechanism between knowledge administration strategy and stage of organization life cycle which support in understand organizations nature. Also the study emphasizes on the importance of study concept of organization life cycle which support to understand nature of organization constitution and its surviving and the affection on organization performance.

العلاقة بين هيكل راس المال ومقسوم الارباح واثرهما في لا تماثل المعلومات : دراسة تحليلية == The Relationship Between Capital Structure & Dividend & Theirs Impacts On The Asymmetric Information An Analytical Study

Author name: شذى عبد الحسين جبر علي الزبيدي

Supervisor name: عبد الرضا شفيق خليل البصري

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Doctorate

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: هدفت الدراسة الى تحليل واختبار العلاقة بين قرارات هيكل راس المال وقرارات مقسوم الارباح وتحديد فيما كانت قرارات هيكل راس المال ومقسوم الارباح المتخذة في ضوء الميزة المعلوماتية للادارة تحقق عوائد غير اعتيادية لا يمكن ان يحققها المستثمرون في السوق، وعينة ال | This study aims to analyze and test the relationship between capital structure decisions and dividend decisions besides determining whether the decisions of capital structure and dividend that are taken according to the information merit for management achieve the unusual returns in which are not possible to be achieved by investors in the market., The Sample 15 electronic companies that made indicator (S&P(500)) in New York Stock market at the period (1998 - 2007)the study used quantities measurement to measure dependent variables The pecking order theory has been chosen in funding capital structure because it runs from exactions of asymmetric information theory, besides it works good in case of the asymmetric information rise between management and investors, on contrary, the companies do not follow pecking order when it goes down, also the change in dividend was used because the change in the dividend rates gives sign to investors about asymmetric information besides the importance of dividend decisions in determining capital structure , and abnormal returns for independent variable (Asymmetric Information) The study reached to the following most important conclusions : 1. The depression of dividend rates in the companies due to the existence of investment chances needs fund and improving its cash.2. The companies do not apply pecking in financing their capitals, and the results of asymmetric information analysis came congruent. The results confirmed the depression in asymmetric information between management and investors. almost companies didn’t make abnormal returns , on contrary the expected return excess the actual return.

التوجه الاستراتيجي للجامعات العراقية ودور مؤشرات الاداء القطاعي لديوان الرقابة المالية الاتحادي فيه : بحث ميداني == Strategic Orientation of Iraqi Universities And Sectoral Performance Indicators of Federal Board of Supreme Audit (Field Research)

Author name: سهير احمد محمد العزاوي

Supervisor name: عبد الناصر علك حافظ

General topic: Administration and Economics

Specific topic: Performance Evaluation

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يركز موضوع البحث الحالي الى التعرف على مستوى التوجه الاستراتيجي الذي يعد حلقة مهمة وكبيرة في نجاح وتطوير المنظمات التعليمية(الجامعات) ومؤشرات الاداء القطاعي لديوان الرقابة المالية الاتحادي وانطلق البحث من مشكلة معبر عنها بعدد من التساؤلات الفكرية والتطبيق | The current research starts from two major assumptions, the first is the relationship of correlation and the second is influencing the relationship between research variables that (The strategic trends associated with sectoral performance indicators individually or in combination and the strategic trends affect in the sectoral performance indicators individually or in combination) The research problem in development of sectoral performance indicators adopted by the Federal Board of Supreme Audit for various sectors, the most important higher education sector, which has been selected to conduct this research.The strategic trends is an important part in the success and development of educational organizations (Universities) and through the questionnaire, which was prepared and select a sample from the Federal Board of Supreme Audit , working bodies in the Office of the Ministry of Education and Baghdad and Al - Nahrain universities. After using of necessary statistical tools to measure the research hypotheses based on the premise model, the research has reached a set of results the most important is the existence of a significance positive correlation between research variables and show the existence of effect relationships between research variables. The research found that the universities seek to keep pace with technological modernization and automation by introducing new ideas and the pursuit of excellence, through submitting scientific outputs and patents. It has been submitted a set of recommendations based on those results, including an increase to adapt to environmental changes by identifying the strengths, weaknesses, opportunities and threats and to identify the requirements of society and to work more to ensure the sustainability of the universities through the provision of better services to the beneficiaries.

تصميم الخدمة الصحية باستخدام اداة نشر وظيفة الجودة : دراسة مقارنة في دائرة مدينة الطب == Designing The Health Service By Using QFD Tool : A Comparative Study In The Department of Medical City

Author name: سهى جمال مولود البرزنجي

Supervisor name: غسان قاسم داود سلمان اللامي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: تعد اداة نشر وظيفة الجودة احدى اهم ادوات الجودة المعاصرة، لما لها من اهمية كبيرة في التركيز على الزبون. وتهتم هذه الدراسة بالتطبيق المتقدم لهذه الاداة، والذي يستند الى التقييم التفصيلي للمستلزمات الرئيسة للمرضى بغية تحديد المتطلبات الفنية التي تحتاج الى ا | his publishing tool function quality one of the most important of Contemporary quality tools, because of its great importance to focus on the customer. Interested in this study, the application developed for this tool, which is based on a detailed assessment of the requirements key to patients in order to determine the technical requirements that need to pay greater attentionduring the process of designing the service and development, and from this point of view, the study sought to devote attention to application of advanced function deployment Quality (QFD) in the process of the design of public health care service.Have been identified basic requirements of the patients admitted to the hospitals surveyed (Specialized Surgeries and educational Baghdad hospital) belonging to the Department of Medical City in Baghdad, and technical requirements through personal interviews of patients have fallen asleep and doctors of various specializations, as well as checklists prepared for this purpose for the collection and analysis of information and data necessary for the application of this tool, in order to assess the degree of availability in each hospital versus Researched information on her rival at the hospital (private alrahebat hospital). Based on the results of the analysis checklists prepared an important tool for the purposes of this study was completed to determine the relationship between the requirements of the patient and the technical requirements (medical and therapeutic) within the matrices used to build the house of quality, and the results showed that the order of precedence of the technical requirements that need greater attention from the hospital to meet the needs (requirements patient) the most important, and then publish and find the best application for matrices houses all subsequent quality. The study publishing tool function quality (QFD) as an entrance that directs the attention of the hospital towards the design of an efficient service, as it was designed to measure service for hospitals and respondents compared to cases before the application (QFD) and beyond.The study summarized, among other conclusions, the most important superiority clear to educational Baghdad hospital, compared hospital Specialized Surgeries in the possibility of applying the publishing tool and job quality in terms of meeting the requirements of the patient, as well as the availability of supplies and technical aspects of the two hospitals mentioned, the weakness of the precise requirements of the patient is the reason that lies about the lack of match even if the relative between the patient and the hospitals surveyed , and has views of the hospital competitor (private alrahebat hospital) to meet the requirements of the patient than hospitals respondents indicating the superiority of quality at (private hospital), and concluded with several recommendations, among them work on the adoption application tools that will contribute to the improve the quality of health services, especially (QFD) tool, and the need to prepare practical measures just over, according to a blogger in the chart procedural of the current study, and the adoption of plans to improve the quality of medical and health services provided in hospitals in the Department of Medical City and to meet the needs of patients and the way that exceeds those provided by private hospitals.

تقييم استراتيجية ادارة السيولة في المصارف العراقية

Author name: سهام نعمة صخر

Supervisor name: اياد طاهر محمد الجبوري

General topic: Administration and Economics

Specific topic: Strategic Planning

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

بحث في الاسباب وراء انخفاض اسهم الشركات الزراعية العراقية المساهمة بعد عام 2003 مدخل ستراتيجي == Search In Behind The Decline In Shares of Iraqi Agricultural Joint - Stock Companies After 2003 Causes Strategic Entrance

Author name: سهام حسين سلطان

Supervisor name: لورنس يحيى صالح

General topic: Administration and Economics

Specific topic: Strategic Planning

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: ناقش هذا البحث في طياته اسباب هبوط اسعار اسهم الشركات الزراعية والصناعية واقتصر على عينة من الشركات الزراعية في القطاع الزراعي، وتكونت العينة من شركتين انموذجا، وتم جمع المعلومات والبيانات من خلال التقارير السنوية والنشرات الاسبوعية لسوق العراق للاوراق ا | This research has discussed the reasons of falling share prices of the agricultural and industrial joint stock companies, and this research was limited to a sample of agricultural enterprises in the agricultural sector and this sample consisted of two companies, the information and data has been collected from the annual reports and weekly bulletins of the Iraqi Stock Exchange, and Information from the sample research companies, a technique was used a descriptive analysis in the search of the causes of falling stock prices of these companies.The research pointed to the fundamental reasons that led to falling prices of agricultural and industrial joint stock companies as well as the abnormal circumstances which surrounding the agricultural and industrial sectors since the events of 2003 so far, a clear strategic plan in its goals has been used and it was a therapeutic strategy for agricultural and strategy for companies to circumvent industrial companies, and it emphasizes on the importance of the role of the government to support the industrial and agricultural sector by laws to protect Iraqi investment and the joint stock companies should concerned with the future and preparing for it.The research found many of the conclusions including raising the full support by the state from the industrial and agricultural joint stock companies which led to high production costs of the agricultural crops and industrial products, and the profits that have been gained by the joint stock companies considers a great importance from the point of view of shareholders as well as from the standpoint of Directors, therefore, it represents a key of common goal which the Directors should make efforts in order to achieve this goal and as well as the lack of commitment of accounting disclosure requirements by companies and the laws which issued by the Securities Commission.The research is ended with a set of recommendations.1 - State support to companies through the possibility of granting long - terms loans.2 - A company must distribute an annual profit target investor.3 - the obligation of companies to disclose accounting

تاثير تطبيق متطلبات ادارة الجودة الشاملة في الاداء المؤسسي للشركة العامة لموانئ العراق == The Impact of The Application of The Requirements of Total Quality Management In Institutional Performance of The General Company For Ports of Iraq

Author name: محمد جاسم محمد صالح

Supervisor name: فضيلة سلمان داوود

General topic: Administration and Economics

Specific topic: Strategic Planning

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يهدف البحث الى التعرف على اثر تطبيق الشركة العامة للموانئ العراق لمفهوم ادارة الجودة الشاملة بالاضافة الى التعرف على طبيعة العلاقة بين عناصر (متطلبات) ادارة الجودة الشاملة ودرجتها والاداء المؤسسي للشركة.ولتحقيق هدف البحث تم تصميم استبانة لغرض البحث الميد | This research aims at recognizing the effect of applying the (TQM) Total quality Management by the general company of Iraqi ports.it, also, aims at recognizing the nature of relationship between the element's (requirements) of TQM, its degree, as well as the institutional performance of the company.To achieve the goal of the research, a questionnaire has been designed For the purpose of field research and distributed to the research sample. Where the research sample consists of managers and their assistants, bosses and their assistants, and a number of employers. The sample was chosen according to the total restriction method by which (50) questionnaires were distributed but (43) were gathered. The workable questioners were (41), that is, 90%. Only two questionnaires were rejected.The study has arrived at the fact that the general company of Iraqi ports employed, and still so, the TQM by all its elements. But the levels of application of those elements have varied in the earlies stages with the existence of some obstacles that disturb the application of the elements of TQM. keeping in mind purpose of performance. The study has, also ,shown the requirements of TQM do not differ in their effect on improving the institutional performance.Last the study recommends that it is necessary to enhance the lend of knowledge of all employers to be a were of applying the TQM and remove all the obstacles that exist in moving from the traditional management to the TQM

دور ممارسات ادارة الموارد البشرية في المهارات الادراكية : بحث استطلاعي لاراء عينة من العاملين في وزارة العلوم والتكنلوجيا == The Role of Human Resource Management Practices In Cognitive Skills

Author name: سناريا عبد الله محمود

Supervisor name: غني دحام تناي الزبيدي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: لغرض من هذا البحث تسليط الضوء على دور ممارسات ادارة الموارد البشرية والمهارات الادراكية , وكان مجتمع البحث من الادارة العليا والادارة الوسطى (المدراء العامون ومدراء الاقسام ومدراء الشعب), وطبق البحث على عينة مكونة من 78 فردا من العاملين في ديوان وزارة ال | The purpose of this research shed light on the role of human resource management practices and cognitive skills , and the research community of top management and middle management ( general managers and directors of departments and heads of the people ) , and applied research on a sample of 78 members of staff in the Office of the Ministry of Science and Technology and the legal department and administrative , and was a research variables are human resource management practices dimensions ( selection , training and development and performance assessment ) and cognitive skills dimensions ( listening and communication , labor and motor and behavioral skills and social ) , and was relying on the resolution as an essential tool for the collection of data and information has been to rely on statistical methods , including ( correlation coefficient , the arithmetic mean , regression coefficient , the standard deviation ) in order to test the standards and determine the level of availability of the dimensions of the research variables in the light of the answers to the sample and determine the relative importance , and also adopted the ( correlation matrix , and multiple regression analysis ) to test the validity of the existence of liaison relationships and the impact of the research variables.Among the important conclusions , experts and officials of the ministry of human resources in the surveyed have a moderate level of ability and knowledge of the work the ministry in which they work. In other words, they do not have knowledge of the entire business model ministry or organizational structure or strategy by the ministry and the consequent knowledge and perhaps this deficiency in the ability level of knowledge of the business due to the limited role which give companies the surveyed experts and officials, human resources, which may be limited in most of its aspects on operational issues.And included the most important recommendations is definitely on the managers in the ministry researched to benefit from staff with experience , skill and knowledge accumulated who are within the age groups advanced, taking their opinions and suggestions in decision - making and the development of plans , and this does not mean the exclusion of employees who are within the age groups less because of the efficiencies and also to avoid the collapse of the character of confidence and loyalty and a sense of belonging to the ministry , it must also listen to such groups.

تصميم نظام تقويم الاداء الاستراتيجي للجامعات باعتماد تقنية بطاقة الدرجات المتوازنة : دراسة تطبيقية في جامعة بغداد

Author name: سناء عبد الرحيم سعيد

Supervisor name: سعد علي حمود عباس العنزي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يهدف هذا البحـث الى تصميم ومكننة نظام متطـور لتقويـم الاداء الاستراتيجـي للجامعات العـراقيــة، باعتماد تقنية جديدة هي " بطاقة الدرجات المتوازنة " من خلال دراسة وتشخيص معالـم النظام القائم حاليا، وتحديد نقاط قوته وضعفه، فضلا عن تصميم ومكننة نظام معلومات | This research aims to design and mechanize a developed system for evaluating the strategic performance of Iraqi universities depending on a new technology named " The Balanced Scorecard ". We study and diagnose the present system and determine its strengths and weaknesses, in addition to that we design and mechanize information system capable of providing data of the desired features, through it, we can achieve the evaluation process in term of the proposed system. The research has depended on two styles : case study and empirical study to reach the desired results, and it didn’t only study what is in hand, diagnose the weaknesses in present system, and treat them by the proposed system, but further it applied the proposed system on a sample of Iraqi universities, university of Baghdad; and various interviews were made with the managers responsible for performance evaluation in the Scientific Supervision & Evaluation Apparatus / Performance Evaluation department in Ministry of Higher Education & Scientific Research, other interviews were made with the instructors in various colleges continuously, and there were field visits the researcher made to the Ministry & Baghdad university and some colleges to know work details and to get the data. of the field study, it was clear that the Education Ministry was in need for a comprehensive system for evaluating its universities & colleges performance as the present system suffers weaknesses representing in : some of its indicators were unsuitable because they couldn’t reflect the universities performance accurately, there were a shortage in determining the system weights and failure in determining the critical success factors that contribute in distinguishing the universities, and the system lacked the descriptive indicators that make university costumers take part in evaluation process, Moreover, the system lacked financial indicators that measure financial performance efficiency and the benefit of its output was limited. The research came out with several theoretical and applied conclusions, the most important of them were : 1. The strategic performance measurements measure the strategic plans performance by concentrating on key activities which accomplish strategic objectives that require various measurement tools, financial & unfinancial. The performance measurements on the basis of balanced score card technology present a whole picture about result and reason connections that lead the businesses toward maintaining strategic objectives.2. The technology of balanced scorecard is considered more objective because of its scientific methodology in determining the relative importance of strategic performance dimensions and it’s key performance aspects.3. The university performance evaluation is an accurate examination for the reality, it shows where the university is doing well, why? And where it fails, and how it can treat this failure?. The dependence on balanced scorecard technology in evaluating university performance gives a chance for forming an organized series of measurement which interpret the message of creating knowledge and participation, and benefit of it in cohesive general dynamic framework.4. The proposed system presents a description of the university in details, the positive and negative aspects through the accurate analysis and schedules, and also presents an approach for the whole measurement of the universities performance as all the dimensions are measured totally; and an approach for the partial measurement.5. The system automation on computer enables us of using various windows characterized of a distinguished capability of linking more than one database or taking the database contents and showing them on the screen directly, for the purpose of adding or deleting some data, and this facilities the process of inserting data, and eliminate the probability of error in data insertion. The research concludes with suggesting an automated system to evaluate the universities performance besides several recommendations are made, the most important were : - 1. Using the proposed system to evaluate the universities performance as it involves various financial & unfinancial measurements that present a clear and objective picture about university performance outcomes.2. Providing the necessary requirements for the successful application of the proposed system including the comprehension of all measurements, supporting the top management, providing the required human resources, equipments, and training the people responsible for performing this process.3. Supplying the university with the evaluation outcomes by depending on " Evaluating Publicity " 4. The importance of existing an objection system against evaluation results as an attempt to turn the system from the formal state to objective state.5. Setting an incentive system linked with the proposed evaluation system.

الاتصالات التسويقية ودورها في تعزيز مكانة المصرف في ذهنية الزبون : دراسة استطلاعية في عينة من المصارف الحكومية والاهلية العراقية == Marketing Communications And Their Role In Enhancing Bank Position In The Customer’s Mind

Author name: سناء حسن حلو العبودي

Supervisor name: عباس علي ظاهر العامري

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: تناولت الدراسة الاتصالات التسويقية ودورها في تعزيز مكانة المصرف في ذهنية الزبون، اذ يتركز اهتمام هذه الدراسة على شريحة من المستويات الادارية في المصارف المبحوثة، وهم المديرون الاداريون.وتمثلت مشكلة البحث في محاولة دراسة وتحليل مستوى اسهام الاتصالات التس | This study deals with marketing communications and their role in enhancing bank position in the customer’s mind. It concentrates on one section of management levels in the studied banks, which is that of administrative managers. The objective of the research is to attempt to study and analyses the contribution level of the marketing communications in terms of their consolidation for the bank position in the customer’s mind, and to specify the actual and vital role played by such communications and their position within the mind. The study aims at achieving a number of cognitive and applicable goals depending on three major hypotheses and other minor ones. I made use of a questionnaire in collecting the data and information relating to the study, which was distributed to a sample of 70 department managers and heads of sections in 4 governmental and private banks. In order to process the data, I resorted to many statistical methods. Such as the arithmetic mean, the standard deviation, the coefficient link, the slope, and the mann - whiteny test.These statistical methods have shown a number of results the most obvious of which may be the presence of a moral link between the marketing communications and the mind position, and a presence of a moral impact played by such communications in the mind position, on the governmental bank level, on the private banks level, there has been a link and impact of one of the dimensions of marketing communication in relation with the goals, It has also become clear that there has been no difference In the opinions and points of view of the sample between the governmental and private banks concerning the dimensions of marketing communications and those of the mind position. As to the discussion of the results, the practical study has put emphasis on the attention required for both the marketing communication dimensions and those of the mind position in order to realize the desired mind position.

استراتيجية اصلاح وتطوير ادارة الموارد البشرية في القطاع الصحي العام : دراسة حالة في عينة من مستشفيات دائرة صحة بغداد - الرصافة

Author name: سميرة ياقو قازو البوتاني

Supervisor name: غانم رزوقي انيس العزاوي

General topic: Administration and Economics

Specific topic: Hospital Management

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: هــدفـت الـدراسة الى اختبار مدى العلاقة بين الاستراتيجية الشاملـة للـمـوارد الـبشـريـة عـبـر مكوناتها ( استقطاب واختيار الموارد البشرية، تطوير معارف ومهارات الموارد البشرية، الاحتفاظ بهم مـن خلال التدريب السليم وتقويـم الـتقـدم وتحسين الاداء ) واثـرها ف | This study aimed to examine the relation between general strategy of human resources by it's ingredients which they are ( select and recruitment human resources with improvement their skills and knowledge ) guarding them by a good training for performance improvement and their effect in repairing human resources management. The study has been done in the center of infections diseases researches and studies and alwyia pediatric hospital. The researcher selected a sample consist of ( 71 ) individuals differs between them by their managerial level. Because part of them represent height management level other part represent middle management level and low level management. All of them work in HRM departments in previous organization. She built a hypothesis which is ( there is a relation between the practitional and developmental programs for the employees and the level of their performance ) which affect on the improvement of human resources. She used taste lists for estimation which by analysis the result's number and their percentages via ( spss ) program. representing them in cumulative frequency. Moreover several conclusions which are the weakness and little care in most part of HR strategy ( data base , electronic management , training improvement ways , wages counting , improper scientific and practitional preparing of HR. Also most of employees have low or middle scientific degree like a secondary school or diploma. The most important recommendations are the importance of encourage the managers to change tie base line of HR and select the best specialties and skills. Walking with continuous changes in the world , by using new technologies , up dated developmental programs for preparing HR in proper way. In order to invest it in ideal way reaching to success in best performance

دور مبادئ عمل الاداء العالي وتطوير تقييم اداء العاملين في ممارسات منظومة عمل الاداء العالي : بحث تحليلي في عينة من مكاتب المفتشين العامين == The Role of High Performance Principles And Developing Employees Performance Appraisal With High Performance Work System Practices : Analytical Resarch In A Sample of General Inspectors Offices / Iraq

Author name: سمر عادل حسين سليم الدليمي

Supervisor name: سعد علي حمود عباس العنزي

General topic: Administration and Economics

Specific topic: Control and Inspection

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: This research aim to determine the role of effect of developing employee's performance appraisal dimensions with high performance work system in General inspector's offices. The searcher has been touched the need of these offices to have the means to use the outcomes of developing employees performance appraisal dimensions for activating and using the practices of high performance work system to develop the means and the level of performance appraisal process, Although to stand on the role that the process of developing employee performance appraisal dimension practices in high performance work system in this important offices which it is assigned for inspection and censorship in the whole ministries of Iraqi government. The main goal of this research is to make theoretical frame for the thoughts and principle knowledge for high performance work system in light of the effect of developing employee performance appraisal dimension and analyzing the effect of high performance work system variable. The value and the originality of this research comes from its new variables which have been discussed in it and they are ( the effect of developing employee performance appraisal dimensions and the practices of high performance work system), as well as looking for adopting studies of other advanced countries by developing ,adjust it to fit our research society which can support knowledge development in human resource field ,this can be achieved by the theoretical thought and the previous studies which has a relationship with the research subject, we built an assuming plan to clarify the relationship between the research variable : developing employee performance appraisal dimension ( Goals, Reality, Option, Way forward) , the second variable is the principle of high performance work system through its dimensions (Shared Information, Knowledge Development, linking performance with reward, Egalitarianism) , as well as the practices of high performance work system dimensions( Selective Staffing, Comprehensive Training, Internal Career Opportunities, Employees participation) The research data were collected from (6) General inspectors offices to be a measure tool of questionnaire in accordance with prepared and adapted standards. The procedures for the sample distribution were done on (163) forms for the managers, engineers, counter, lawyers, and many others who work in these offices. By using the statistical techniques such as factor analysis, descriptive statistical analysis, structural equation modeling (SEM), and hierarchical linear modeling (HLM), and testing of (Baron and Kenny) & (Sobel), and analyzed by statistical programs such (LISREL 8.54), (SPSS V.11.5), (HLM7), the study results indicate that the high performance work systems have a positive impact on The research result indicate that that the effect of developing employees performance appraisal dimensions and the right application of the principle of high performance work system , both have appositive effect on the high performance work systems and this is what supports the statistical formulation of the study assumptions, that the adopting high performance work practices in the advanced countries as well as in the poor countries is not so different if there is the possibility , means , ability, and specialized people in organizational behavior and human resource management managers should aware of the research sample which show the interest of high performance work systemsThe research recommends that it is very important to take and adopt the suggested research example because of its necessity in positive application ,reaching to built and develop a high performance work system , which our inspector directorates in Iraq need it in the present time

الاثر الاستراتيجي للتوزيع في ولاء الزبون : راسة تحليلية مقارنة لعينة من الصحف العراقية اليومية == The Strategic Impact of The Distribution In Customer Loyalty

Author name: سماء علي عبد الحسین الزبیدي

Supervisor name: سعدون حمود جثير الربيعاوي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: The study deal with two main variables : - the strategic role of distribution,and the customer loyalty. the researcher has chosen samples of Iraqi newspapers like ( AL Sabah, AL Mada, AL Bayna aljdeida newspaper) , because this product depends greatly on the consumption of customers so as to achieve the success.After studying the dimensions of these variables ( cost, flixibilty & deliver time ) which concerns the distribution, and for these dimensions ( marketing relationship, customer perception , customer experience , brand , & product quality) which relate to the customer loyalty. the problem has been identified in a number of remarks concerning the extent of awareness that the administration of the newspaper have about the importance of distribution and the delivery time of customer loyalty for achieving thissuccess in continuation of the paper, the target of the administration must be on the techniques of the distribution and the reality of these newspapers, clearing their role in achieving the customer loyalty by butting two main hypotheses : the first was (the relationship between the strategic role of distribution and forming customer loyalty). The second was ( the impact of relationship between the strategic role of distribution in constracting the customer loyalty). and by using statistical methods to analyze the data obtained by a questionnaire prepared for this purpose Percentages, frequencies, mean, standard deviation, coefficient of variation,correlation coefficient, and coefficient of simple linear regression and through interviews conducted by the researcher concludedthat the time of delivery is the dimension of the most influential in building customer loyalty, in spite of the awareness of management, there is reluctance to adjust the times of delivery of newspapers, in addition to the weakness in the mechanics of forming customer loyalty and maintain its Accordingly, the researcher has some recommendations for improving the experience of the departments in distributing of their products on their own, if they don’t , they should establish strict conditions in the selection of distributers and comply them with delivery times and impose a fine on those who do not adhere to those times and allow participation of citizens in newspapers and harness team to deliver newspaper in time at address. This will increase the number of customers and the base of newspaper subscriptions by paying a monthly distribution of the offices of newspaper vendors, or by geographical areas.

اثر المناخ الاخلاقي في نوعية حياة العمل والرضا الوظيفي في عينة من المستشفيات العراقية == The Affect of Ethical Climate On Quality of Working Life And Job Satisfaction In A samp;e of Iraqi Hospital

Author name: سما سعد خير الله حسين الفضل

Supervisor name: سعد علي حمود عباس العنزي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

تحليل مخاطر المشروعات على وفق نظام ادارة المشاريع الاحترافية : دراسة حالة في شركة المنصور العامة للمقاولات الانشائية == Risk Analysis of Projects Accordance With The Professional Project Management System : Acase - Study Mansour Construction Contracting Company

Author name: سلوى صالح علي

Supervisor name: نغم حسين نعمة

General topic: Administration and Economics

Specific topic: Performance Evaluation

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: تتميز مشاريع التشييد بخصوصيتها وكثرة العوامل المؤثرة فيها البحث الى ادارة مخاطر المشروعات وفق العمليات المتعلقة بتخطيط المخاطر والتعرف عليها وتحليلها ومواجهتها والسيطرة عليها وتتمثل اهداف ادارة المخاطر في المشروع في زيادة احتمالية وتاثير الاحداث الايجابية | Characterized by construction projects conservatively and the many factors affecting it, making it vulnerable to the uncertainties and risks that may affect the goals Almttmlh (cost, time, scope, quality). The identified research problem that working in the field of project management companies lacking to provide the necessary requirements for risk management and the application of project management professional methodology of construction projects and of each of (the availability of indicators and criteria for risk analysis and methods and methods of analysis form, and to identify whether there is a descriptive indicators or the amount indicate a risk in the project and whether the project is available or quantitative indicators and descriptive to measure and identify those risks and how responsive project management (sample) to those risks.And research aimed at ERM in accordance with the processes related to the planning of risk and identification and analysis and response and control by increasing the probability and impact of positive events and minimize the likelihood and impact of negative events in the project processes of risk management in accordance with the project management professional the PMP system (Project Management Professional) include identifying priority the specific risks and implications of the goals of the project in the case of those risks occurring and to provide appropriate risk planned responses depending on the importance of risk so that they are economically and realistic cost and in the context of the project and agreed upon by all participants in the project parties and submit periodic reports to the project manager on the effectiveness of the plan, or any effects unexpected or processing required to respond to the risk of a Mnasp.az been applied to research on a sample of five implementing projects by the General Mansour Construction Contracting company, a (Faculty of law, Faculty of floating Islamist, genetic Engineering Institute, Baghdad governorate building, the project hit the residential complex) and points Miscellaneous (University of Baghdad, the provincial council, the public Authority for Housing) has been using the style of a personal interview with the heads of departments in the Al - Mansour and project managers research sample and the Working Group with them as well as the use of the checklist to identify the degree and level of risks in the projects implemented by the company's projects and analysis of descriptive and quantitative where the use of tools (probability and impact of risk analysis scheme Ai_kaoa Sbb - effect, analysis of probability and impact, risk matrix (probability and impact), decision tree analysis) and research found to the high amount of risk in the projects implemented by the company and the reason for this is the lack of hand specialized project Management risks and a lack of risk management plans as a result of lack of awareness by management and personnel effects and the importance of planning and risk analysis on the success of the projects, in terms of availability of qualified human resources required for their application, techniques and thereby to reduce a large proportion of the risks and to provide the appropriate response for the remaining risk

دراسة عن الاسباب في عزوف الاطباء الاختصاصيين عن العمل في العيادات الطبية الشعبية واثره في جودة الخدمة الصحية المقدمة للمرضى == Astudy On The Reasons For The Reluctance of Doctors To Work In The Popular Medical Clinics And Its Impact On Thequality of Health Service

Author name: سلمى كاظم هادي

Supervisor name: سعدون حمود جثير الربيعاوي

General topic: Administration and Economics

Specific topic: Hospital Management

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: سعى هذاالبحث الى تحديد الاسباب في عزوف الاطباء الاختصاص عن العمل في العيادات الطبية الشعبية ومدى علاقته واثره في جودة الخدمة الصحية المقدمة فيها , ولغرض الوقوف على هذه الاسباب تم الاعتماد على دراسة ( (Walton 1975 بابعادها السبعة لغرض تحليل نوعية حياة عمل | This study sought to determine the reasons for the reluctance of doctors to work in the popular medicals clinic and its relationship and its impact on the quality of health service provided, and for the purpose of identifying these causes we have been relying on the analysis of the quality of work life of employees in the PMC for doctors, problem of the study included a numberof question ,The most prominent questions of this study : is there a correlation or impact between the reasons for the reluctance of doctors to work in the P.M.C. and the quality of health service? For the purpose of the achievement of the objectives of the message we default scheme determines the nature of the relationship between the independent variable design of the reasons for the reluctance of doctors to work, and adopted variable the quality of health service. The origin of the seven hypotheses show the correlation between the variables of the study, (12) of the popular medical clinics in the karkh district the city of Baghdad were selected society to conduct the study and test the premise as study sample consisted of (50 ) doctors working in clinics surveyed the adoption of the questionnaire form for this purpose, as well as personal interviews to support the accuracy of the data and used a range of statistical methods in data and extracting results analysis depending on software(spss19). The study found a number of conclusions, the most important one : 1 - To determin the reasonse for the reluctance of doctors to work in the popular clinics through the analysis of the quality of work life sheds light on a lot of aspects that overlooked by managers in how to maintain the mission of the various scientific disciplines and qualifications of medical staffs, causing reluctance to work and therefore a decline in the level of medical services provided.. 2 - Simpile regressions results showed the impact of relaitions with moral connotations to the variables of the reasons for the reluctance of doctors to work on the quality of service variables chin, means acceptance models and health research hypotheses.The study concluded with a number of recommendations including : 1. The need to work to amend the health sector laws, the most important the separation of the public sector for the private because of its great significance in promoting the career of belonging by identifying affiliation, as well as modifying the medical gradient law allowing doctors to specialists working for a certain period in the popular medical clinics.2. reconsider wage systems and incentives for workers in the popular medical clinics to doctors by studying the possibility of allocating a lump sum per physician per month in addition to the prescribed percentage of its auditors tickets, as well as the distribution of profits realized by the Department of clinics to serve the development and improvement of doctors' salaries employees.

تقويم عوامل النجاح الحرجة في اعمال التنفيذ المباشر لمشاريع امانة بغداد : دراسة حالة دائرتي المشاريع والمجاري للفترة من 2006 ولغاية 2011

Author name: سلمان دعير خشن السراي

Supervisor name: صبيحة قاسم هاشم الموسوي

General topic: Administration and Economics

Specific topic: Control and Inspection

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: انطلق هذا البحث في محاولة للوصول الى عوامل النجاح الحرجة وتقويمها والتي تسهم في اعمال التنفيذ المباشر لمشاريع امانة بغداد اذ كانت مشكلة البحث تتعلق في تحديد العوامل الاكثر اهمية في تكوين الاساس الذي يمكن الانطلاق منه في التركيز على تنفيذ الاعمال بهذا الاس | Began this research in an attempt to reach the critical success factors and evaluating and contributing to the work of the direct implementation of projects, the Municipality of Baghdad as she was a research problem relates to identify the most important factors in the formation of the foundation , which can launch him to focus on the implementation of the project in this way , has sought the researcher to achieve a set of goals , including identifying success factors as variables are important in the planning and execution of the works and the building as part of a knowledge respect to these variables and link them to the ground as part of a research and descriptive analysis , thus enhancing the operational capacity and the future vision of the nature of the implementation of projects and direct as that supports message Municipality of Baghdad , as well as positive results that accompany the implementation , such as the speed of delivery and reduce costs , and reduce dependence on the style of tenders , improve performance , and the development of efficient and effective workers in the Municipality of Baghdad , has emerged the importance of research to the secretariat of Baghdad from a major role in the delivery of public services and essential to a wide range of citizens in the city Baghdad and the scarcity of research in such a method.Was reached at the end of the search to a set of conclusions, including that the success of the direct implementation leads to the development of business in the projects that can be implemented in the future, the researcher reached the conclusion that there is no flexibility in the identification of activities characterized by the inactivity in some of the projects for the purpose of maneuver in equipment and mechanisms to other sites for its optimal exploitation.The left Find some of the recommendations it deems researcher occasion such as the need to reconsider the size of the business carried out in a manner DEX compared with the size of the business carried out in ways that contracting for the purpose of developing a plan based on increasing the size of that business, and increase the support and motivation and to authorize more powers for staff in implementation projects direct.Was reached at the end of the search to a set of conclusions, including that the success of the direct implementation leads to the development of business in the projects that can be implemented in the future, the researcher reached the conclusion that there is no flexibility in the identification of activities characterized by the inactivity in some of the projects for the purpose of maneuver in equipment and mechanisms to other sites for its optimal exploitation

العلاقة بين العدالة التنظيمية والرضا الوظيفي وانعكاسها فـي تعزيز سلوكيات الموطنة التنظيمية بحث تطبيقي في مكاتب المفتشين العامين == The Relationship Between Organizational And Justice And Job Satisfaction And It'S Reflection In Increasing Organizational Citizenship Behavior Applied Research In Inspector General Offices

Author name: سلام سعد سريح الدراجي

Supervisor name: سعدون حمود جثير الربيعاوي

General topic: Administration and Economics

Specific topic: Control and Inspection

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يسعى البحث للتعرف على العلاقة بين العدالة التنظيمية والرضا الوظيفي وانعكاسها على سلوكيات المواطنة التنظيمية في خمسة من مكاتب المفتشين العامين، فضلا عن تشخيص واقع المتغيرات الثلاثة لدى موظفي هذه المكاتب ومعرفة علاقات الارتباط والاثر بين هذه المتغيرات ومعر | This research seek to explore the relationship between organizational justice and job satisfaction and reflection of this relationship upon organizational citizenship behavior in five inspector general offices, In addition to determine organizational justice level and job satisfaction.And also determine the extent to which employees in these offices are engaged in organizational citizenship behavior, and identifying linking relation and effect between variables. Then identifying the nature of justice effect across job satisfaction in organizational citizenship behavior if its direct or indirect in organizational citizenship. There have been six main hypotheses to test linking relation and effect and so path analysis, that have been processed and analyzed using number of statistical methods.Population of this research consisted of (127) employees in inspector general offices.Questionnaire was main tool for data collection , the research employed ready scales for all variables involved, which were all subjected to reliability and validity test. The findings were perceived employees for organizational justice and job satisfaction was moderate level ,while results pointed out that employees showed high level of organizational citizenship behavior and there was significant correlation between organizational justice and job satisfaction and so with organizational citizenship. The effect of justice was significant in organizational citizenship across interactional justice. The study recommends increasing employees' perception of organizational justice and job satisfaction

ادارة الازمات لمستشفى النسائية والاطفال في الرمادي : دراسة حالة في وحدات المختبر

Author name: سعد مد الله محمد

Supervisor name: سناء عبد الرحيم سعيد العبادي

General topic: Administration and Economics

Specific topic: Hospital Management

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

مؤشرات تقييم اداء العمليات على وفق ابعاد الخدمة التمريضية بحث استطلاعي في مستشفى الصدر التعليمي في ميسان == Indicators To Assess The Performance of Operations In Accordance With The Dimensions of The Nursing Service Exploratory Research In Al Sadr Teaching Hospital In Maysan

Author name: سعد بدر عباس البهادلي

Supervisor name: غسان قاسم داود سلمان اللامي

General topic: Administration and Economics

Specific topic: Nursing Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: تعد مؤشـرات اداء العمليات ودورها الفاعـل في انتاج وتقديم الخدمات التمريضيـة عاملا مهما في تطويــر هذه الخدمات بصورة خاصة والخدمات الصحية بصورة عامــة, والتي تتطلـب اهتماما متزايدا بامكانية وسهولة استعمالها والسرعة في تقديمها من قبل المؤسسات الصحية لتحقي | The indicates of operations performance and there effect role in producing and providing the nursing services plays as important factor in developing these services in particularly and the medical services in general. Which requires increasing care effectiveness and smoothly usage as well as providing these services by medical establishment in fast to achieve their planned targets , whereby this issue encourage these establishment to look for a new mechanisms due to the world witness a fast techniques and high competition , in addition to improve its performance in a way that give it the continuity and keep on competition in order to achieve the required targets.Also in order to achieve the aim of search and answer for the inquired of problem which some hospitals are suffering from such as Al - Sadr teaching hospital at maysan represented by the inability to achieve and acquire the visitors and patients satisfaction regarding the nursing services provided thereof , and about the effectiveness of operations performance indicates in nursing services and the relations measurements as well as the impact among the nursing services and operations performance indicates in order to provide the hospitals under the search program with positive points to enhance them , in addition to determine the negative points treat them. Thus the search is looking for enhancing the ability of the nursing staff , in one hand , and the nursing services in other hand. This required to verify the basic proposals which appear clearly through link relationship and the impact of successful result represented by the dimensions of nursing services and the interpretation result represented by operations performance indicates. In practice , the questionnaire forms have been used in search in order to collect the data and information besides the personal interviews and the site coexistence. This search has been applied on a samples of nursing staff working at the various department of the hospital in this regard which they (94) nurses and in order to reach to the results of the search , the searcher has used static methods like : percentages , average and the link relation factor to test the proposals of test the samples of descending to test the effectiveness proposals. The research has reached to conclusions : there is a moral relation between the nursing services dimensions and the operations performance indicates. Whereby there is a relation of moral indicate between the services design which is the first dimensions of nursing services with all indicates of operations performance with weak relation which is the cost , quality , delivery and flexibility. There is moral result between the second dimension of nursing services and this is also the service technology which there is medium relation of cost and quality and there is a weak relation with delivery and flexibility. The third dimension of nursing services is the strength of work due to there is a moral result with a medium relation of cost , quality , delivery and flexibility About the impact relation among the operations performance indicates with the dimensions of nursing services whereby the search has reached to a result says that there is a moral indicates between the service design and the technology service and the strength of the work for entire cost , quality , delivery and flexibility.