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العلاقة بين الدعم التنظيمي المدرك وممارسات ادارة الموارد البشرية وتاثيرهما في سلوكيات فرق العمل في عدد من شركات المقاولات العامة == The Relation Between Perceived Organizational Support And Human Resources Management Practices And Impact Them In Work Teams Behaviors of Number From Companies General Contracting

Author name: فائق حمد عبد الدليمي

Supervisor name: ناظم جواد عبد سلمان الزيدي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: تتمثل مشكلة البحث بماهية علاقة الدعم التنظيمي المدرك وممارسات ادارة الموارد البشرية وتاثيرهما في سلوكيات فرق العمل. وطبق البحث في ثلاثة شركات تابعة لوزارة الاسكان والاعمار العراقية تمثلت ( بشركة المعتصم, وشركة الرشيد, وشركة المنصور للمقاولات العامة الا | Assimilating the search problem is what relationship the perceived organizational support and human resource management practices and impact their on team work behaviors. The research applied in three companies belonging to the Iraqi reconstruction and housing Ministry was ( Al - Moataseem - company, and Al - Rasheed company , and AL - Mansoor company of General construction ) In order to job on understand the nature of this relationship and influence. A random sample was taken of these companies based on (110) members, and may data were collected through a questionnaire. The researcher adopted on statistical methods of them ( correlation, and affirmative factors analysis) For test measurements and determine dimensions Provide the level of the search variables in the reflex of the sample answers and determine the relative importance, and also adopted on (matrix correlation and multiple regression analysis) to test existence validity relationships the link and effect of between variables. Among the important conclusions, results showed that human resource management practices and perceived organizational support, Affected high configuration on the work teams behaviors and this cherish that the variables Human resource management practices and perceived organizational support, working Synergy configuration in Improve work teams behaviors, which are working to increase the cohesion of employees with grasp to coordination and cooperation, working also to the detection for information and exchange between employees, and working to employee productivity increase and Improve quality them in product. Recommendations important included averment on the necessary to display and fixation a culture of the improve and excellence inside the companies on employees level within defile, Develop of integrated structure an process perceived organizational support and direction them in a fashion that commitment create and trust build with the employee, in addition to correct practices adopting for human resources management to beside perceived organizational support toward realization integral improvement in work teams behaviors.

نموذج القياسات المتكررة المتعدد المتغيرات ذو الاتجاه الواحد والاختبار الكروي == One - Way Multivariate Repeated Measurements Model And Sphericity Test

Author name: فاطمة هاشم فلحي نور

Supervisor name: عبد الحسين صبر المويل

General topic: Administration and Economics

Specific topic: Statistics

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Statistics

Language: Arabic

University location: Baghdad

First pages:

Abstract: Repeated Measurement model is one of the most models widely used in field of Experimental Design especially in Agricultural Researches, Biomedical and Epidemiology that is involving in this field. This thesis is devoted to the study of One - Way Multivariate repeated measurement model. Three aspects of work are considered : The first aspect : we consider the multivariate repeated measurements analysis of variance ( MRM ANOVA ) model for complete data.The multivariate repeated measurements generalize repeated measurements in the sense that it allows a vector ofobservations at each measurement; we will consider the case of multivariate response variables. The terminology we use for the various MRM designs in this aspect is a one - way MRM ANOVA refers to the situation with only one within - units factor , which welabel as "Time" for convenience while we label as "Group" for between - units factor. For such model, the observations are transformed by an orthogonal matrix. The ANOVA which is based on the first set of transformed observations provides the ANOVA for the between - units factor effects, while ANOVA which is based on the th k set of transformed observations, for each k=2,3,…,p provides the ANOVA for within - units effect. The problem of the testing hypothesis of multivariate repeated measurements ANOVA model for complete data are studied in this aspect. The test statistics of various hypotheses on between - units factor, within - units factor, and interaction between.The second aspect : we study the sphericity test for one - way MRM ANOVA model.Also we obtain the likelihood ratio criterion and the th h Moment of this criteria. As well as the asymptotic expansion and limiting distribution of its test, statistics are obtained. These aspects are represented in the second chapter of this thesis.The third aspect : we applied the one - way MRM ANOVA model for the chemistry experiment data in order to investigates the possibility of environment pollution in the water of Shatt ALBasrah Khor AL - Zubair.Also we obtain the likelihood ratio criteria from the variance - covariance matrix which is obtain after transformed observations by using orthogonal matrix. The result have shown that is MRM is a best used because it care with the correlation between observations in the model. In addition, we have shown through likelihood ratio criterion is satisfying the spherical hypothesis in the theory aspect with practice aspect which is represented in third chapter of this thesis.

تقديرات معلمات انموذج الانحدار متعدد العوامل - متعدد الحدود من الدرجة الثانية مع تطبيق عملي == Estimations Parameters Multi - Factor - A Polynomial of The Second Degree Regression With Practical Application

Author name: غيث عبد الشهيد كاظم السلطاني

Supervisor name: احمد ذياب احمد العزاوي

General topic: Administration and Economics

Specific topic: Statistics

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Statistics

Language: Arabic

University location: Baghdad

First pages:

Abstract: في انماذج الانحدار تكون عادة العلاقة بين المتغير المعتمد ( ) والمتغير المستقل ( ) او المتغيرات المستقلة ( ) خطية وفي انماذج اخرى تكون لا خطية. وان انموذج الانحدار المتعدد العوامل - المتعدد الحدود من الدرجة الثانية من النماذج اللاخطية والتي يمكن من خلاله ا | Regression models for the relationship between the dependent variable (Y) and the independent variable (X) or independent variables (X’s) which are linear or nonlinear. And multiple regression model factors - Multi - border second class of nonlinear models that can get through the estimators of its parameters. In our research was one of the hypotheses regression unrealized, which is that the random error distribution was the distribution of non - identical (Generalized logistic distribution) which led to the use of more accurate methods than the ordinary methods , such as method of robust Laplace and modified maximum likelihood to obtain a estimates of multiple regression parameters factors - multiple modalities border from the second division. On the theoretical side of this research it was addressed to display some specimen multi - factor regression parameters estimates formats - Multi - border quadratic using ordinary least squares method and the method of the modified maximum likelihood and robust Laplace. In the Experimental side it has been the work of experiments using simulation and comparison of these experiments was the use of the index statistical mean square error of the parameters for the model, and through comparison between the methods show that the modified maximum likelihood was the best. As the best values for my shape parameter and scale parameter (b=1,?=1 ) and each sample sizes (n = 20,50.100). As it has been the application of the modified maximum likelihood to real data represent the fact that your natural hormone insulin diabetes depending on the enzyme GOT data, and the GPT enzyme and hormone Hbalc.It was reached to increase the hormone Hbalc lead to a decrease in the hormone's natural insulin diabetes and this leads to an increase in blood sugar, and increase the enzyme GOT and GPT enzyme leads to increased natural hormone insulin.

استخدام التصميم الامثل - D لتجارب القطاعات غير الكاملة المتزنة بنفس المعلمات == Using The D - Optimal Design For The Unbalanced Incomplete Block Design With The Same Parameters

Author name: غياث حميد مجيد

Supervisor name: عماد حازم عبودي

General topic: Administration and Economics

Specific topic: Statistics

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Statistics

Language: Arabic

University location: Baghdad

First pages:

بناء انموذج السيطرة على الخزين في ظل ضبابية الطلب وفترة الانتظار مع تطبيق عملي

Author name: غسق محمد عبد

Supervisor name: حامد سعد نور الشمرتي

General topic: Administration and Economics

Specific topic: Operations Research

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Statistics

Language: Arabic

University location: Baghdad

First pages:

Abstract: واضح ان موضوع السيطرة على المخزون له اهمية واهتمام من كثيرين لكونه يتميز بطابع الشمول, اذ تكاد تكون قائمة المخزون في الوقت الحالي لانهائية , وكذلك تواجه اي ادارة او مؤسسة صعوبات في اتخاذ القرار لتحديد كمية المخزون وذلك لكي تحقق توازنا بين كلفة المخزون وا | It is clear that the subject of the control of the inventory has to be attached and the interest of many, because it is characterized by inclusiveness,as are almost infinite inventory, and also facing any administration or difficulties foundation in decision - making to determine the amount of inventory in order to achieve a balance between the cost of inventory and keep it in exchange for the cost of disabling the plant or the cost of the loss of profit due to the loss of the goods required by the cusomers , not to mention when he discovers the environment under study fuzzy because of the accuracy of the data or similarity somewhat or change continuously.It has been in this letter build a mathematical model using linear programming misty figures fuzzy function trigonometric tracking three products (oil, White, jet fuel, grease) and for quarterly and one year (2014) was to address motion blur using the method of integrative representation of the average gradient and then solving the specimen through direct compensation the cost of production and actual inventories in the goal of the specimen proposed and to find the total cost and compare it with the cost of winning the college from the specimen after being admitted as a model linear programming in turnkey program (WIN QSB) function turned out that the total extracted cost by less than the actual total cost of the program and this Matsay him company, which reduce costs or at least achieve a balance between the cost of inventory and keep it in exchange for the cost of disabling the plant or the cost of the loss by the loss of material in the case of demand

قرارات تصميم عمليات الخدمة واثرها في اداء العمليات : بحث ميداني في المركز التخصصي لطب الاسنان في العلوية == Decisions of Designing Service Process And Its Impact On Operations Performance - Case Study In Specialist Dental Centre In Al - Alwia

Author name: حيدر عدنان غناوي

Supervisor name: غسان قاسم داود سلمان اللامي

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: سعت الدراسة الى استعمال قرارات تصميم عملية الخدمة عبر بيان الاثر الذي تحمله هذه القرارات على اداء عمليات المركز التخصصي لطب الاسنان في العلوية، وبما يسلط الاضواء على الوسائل التي تساعد في تقديم افضل الخدمات للمجتمع، اذ اعتمدت الدراسة في جانبها التطبيقي | The study sought to use the service process design decisions through explaining the impact of these decisions on the operation performance of specialist Dental Centre in al - alwia , and highlights the ways that help provide better services to the community, in its applied side the study based on a set of quantitative indicators used to describe the impact of customer contact and resources flexibility and capital intensity on performance of cost , quality, speed and flexibility, by taking into account certain external influences of customer contact and internal represent in resources flexibility and capital intensity. The study adopted the case study method in the specialty Center for dental/ al - alwia as one of the centers of the Baghdad Health Directorate/Rusafa, data were collected from the wrote - down data in records of patients and doctors and equipment used for the six working units within the Centre. The study has concluded a set of conclusions was notably the existence of bottlenecks in some periods as a result of sudden increases in numbers of patients because of the reliance on assumption estimates by doctors in appointing future appointments for patients, and then no mechanism by which to maneuver between doctors in the units where this bottleneck occurs, in addition to that there were several manipulations that can be made for each doctor that can utilize from doctors in units that have a surplus in Units that suffer from a shortage of doctors. The study was ended with practical recommendations highlighted the reliability of the average immersed in the communication process that occur between patient and doctor appointments for treatment rather than relying on subjective estimates by doctors, as well as the possibility of utilizing of the flexibility of the size, the number of patients as the basis on which scheduling doctors into units that leading to high performance of specialty Center, also the possibility of redeployment of available equipment in the capital - intensity units such as the teeth roots unit and oral and dental surgery to units of Less capital - intensity such as a dental renovation

تطبيق اساليب الخوارزميات الجينية ومقارنته مع اساليب البرمجة الخطية الضبابية : دراسة تطبيقية == Application of Genetic Algorithms & Comparing With Fuzzy Linear Programming \Applied Study

Author name: غسان عدنان محمود الزبيدي

Supervisor name: عبد الرحمن حامد الحسيني

General topic: Administration and Economics

Specific topic: Operations Research

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Statistics

Language: Arabic

University location: Baghdad

First pages:

سوء ادارة المشاريع وكيفية انعكاسه على وقت تنفيذ المشروع وارتفاع كلفته == Poor Project Management And How It Is Reflected At The Time of Implementation of The Project And Its High Cost

Author name: غانم سلمان صالح

Supervisor name: نادية لطفي عبد الوهاب الجنابي

General topic: Administration and Economics

Specific topic: Municipal Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: تتركز مشكلة البحث في اخفاقات ادارة المشاريع لاغلب المؤسسات الحكومية العراقية في تنفيذ الخطط الموضوعة لمشاريعها المنفذة وبكافة اختصاصاتها ولاسيما المشاريع الخدمية والتي تسببت في اهدار الكثير من الاوقات والاموال المخصصة لتلك المشاريع والتي اشارت اليها اغلب | The research aims to evaluate the management of a number of projects implemented according to project management body of knowledge (PMBOK, 2013) in the municipality of Afak municipality Directorate which belong to the Directorate of the municipalities of the province of Diwaniyah, amounting to (8) service projects as a sample research of the total (76) implemented service projects for municipal institutions of the districts and the areas of the province of Diwaniyah due to the of difficulty Viewing all official documents of the projects implemented for these institutions in order to determine the gap between the guide elements and the currently applied "in the management of these projects, as well as" the use of some quantitative measures as an indicator of the performance of the scheduling and the index cost performance and the critical ratio as well as the efficient scheduling and efficiency of the cost of the budget, the research adopted the applied research approach by examining the form (Check list) according to project management body of knowledge version fifth in 2013 and includes 10 elements include (47) items and a total score (329) degrees distributed on elements according to its importance, and as a number of quantitative measures used on the time and cost of the research sample to determine the amount of overtaking, the research came up with the conclusions perhaps their most notable are is the weakness of the research sample project management with the absence of proper planning and the adoption of speculation for the time and cost based on personal experience which are wrong in many cases, and that is reflected in the overcome of time and cost of the most implemented in municipal institutions in the municipalities of Diwaniyah Directorate projects, the research found a number of recommendations, including the application of project management body of knowledge in all of its paragraphs elements with the use of computers to analyze the activities and control through adoption of a number of software related to project management

تقويم كفاية اداء مكاتب التدقيق المحاسبي الخارجي من وجهة نظر مدراء المالية في الوحدات الاقتصادية الانتاجية الخاصة

Author name: عواطف جلوب محسن

Supervisor name: ماهر موسى العبيدي

General topic: Administration and Economics

Specific topic: Accounting

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Accounting

Language: Arabic

University location: Baghdad

First pages:

تقويم كفاءة الاداء في التعليم الجامعي الاهلي ضمن استراتيجية التعليم العالي في العراق بعض الكليات الاهلية للمدة (2011 - 2014) == Investment Efficiency In The Private University Teaching According To Strategy of Higher Education In Iraq Selected Colleges

Author name: عمر فاضل حمد القيسي

Supervisor name: عمار حمد خلف

General topic: Administration and Economics

Specific topic: Economy

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics

Language: Arabic

University location: Baghdad

First pages:

Abstract: يهدف البحث الى تحليل كفاءة الكليات الاهلية في العراق من خلال عينة البحث والتي تمثلت بكليتي (المامون والمنصور) وتعميم نتائج البحث على بقيت الكليات، كما يهدف البحث الى التعرف على كفاءة مخرجات الكليات الاهلية الكمية والنوعية وفقا لحاجة سوق العمل العراقي، | The governmental university teaching has witnessed huge development , especially after 2003 , where Ministry of Higher Education and Scientific Research has undertaken the responsibility to meet the increasing need of the society of colleges and universities as to prepare the opportunity for students who have not been previously accepted in state universities. Thus , it has been agreed upon establishing 35 private college and permission given to the investors of private sector to open private colleges. As a result the benefit has been achieved in investing and exploiting human energies in the society. But, the human investment efficiency in these colleges , including the sample of my college ( al - Maamun and al - Mansour) has not been actually consistent with what the Ministry of Higher Education and Scientific Research wants to achieve of private university teaching. Thus , the current study has set off from the hypothesis that indicates " the weakness of human investment efficiency in private colleges for not having the strategy of ministry of Higher education & Scientific Research applied completely. This strategy includes quality and quantity indications help evaluate efficiency of human investment in field of state and private teaching. Accordingly, it could judge the efficiency of these two colleges. In order to prove the hypothesis, it has been obtained information from the colleges of " Al - Maamun and AlMansour" that were in form of schedules. For facilitating the analysis of schedules , they have been transferred into data by which it could extract the results and could prove authentication of the hypothesis. The research includes methodology , and theoretical side consisting of two chapters , chapter one includes assessment of efficiency of investment in the university teaching ( bases and concepts) , chapter two includes " reality and development of private university teaching in Iraq", while chapter three includes the scientific side. The research ends with conclusions and recommendations listed below : 1. The two colleges have not sufficiently submitted engineering and scientific specializations , where the human specializations in the college of Al - Maamun that reached to ( 54%.55) for the years ( 2001 - 2014) are more than engineering and scientific specializations that its ratio reached to ( 45%.45) for the same years. While the college of Al - Mansour includes more engineering specializations than human one. But these colleges lacks of the scientific specializations amounted zero for the same years mentioned above. 2. It has been indicated that the quality of graduates in the colleges of Al - Maamun and Al - Mansour have not been adequately efficient and this actually effect on the quality of human investment. That most averages of students have been (accepted and adequate grades ) and this indicated the weakness of scientific level at these two colleges. The reasons lying behind that are related to their low averages and this consequently leads to the weakness of their scientific level. Most outstanding recommendations the researcher has reached to are : 1. It should improve quality of graduates in the mentioned two colleges by concerning over their averages , taking into consideration the high averages of the students instead of lower one. Besides ,making scientific test for those who submit to engineering and scientific departments as to make sure of their scientific level. This procedure will secure the students to get scientific levels and raise the fame and prestige of the two colleges. 2. Increasing teaching staff members who have PH.D certificates in comparison with those having Master Certificates; besides , increasing the number of permanent staff members instead of temporary one who have other works in other colleges. This actually leads to weakening their abilities to get the material to the students.

اليات تحفيز وتنمية تدفقات الاستثمار الاجنبي المباشر العالمي الى البلدان العربية : الجزائر انموذجا == Mechanisms of Promoting And Developing The Global Foreign Direct Investment To Arab Countries : Algiers As A Model

Author name: عمر عبد الله محمد هجيج

Supervisor name: عبد الرزاق حمد حسين الجبوري

General topic: Administration and Economics

Specific topic: Economy

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics

Language: Arabic

University location: Baghdad

First pages:

Abstract: تولي بلدان العالم بمختلف انظمتها الاقتصادية اهتماما متزايدا بالاستثمار الاجنبي المباشر ولاجله يتم اصدار القوانين وتنفيذ الاصلاحات , وذلك بسبب الاثر الذي يتركه في عملية التمويل الدولي بعد انحسار مصادر التمويل الاخرى كالقروض والمساعدات , بالاضافة الى المز | Take over the world in different their economies growing interest in foreign direct investment and for him is to make laws and the implementation of reforms , due to the impact in the process of international finance after the decline of other sources of financing such as loans and aid , in addition to the advantages held by sophisticated technology and create jobs and management techniques and modern art and this is why the Arab countries , including Algeria, to seek to provide a favorable investment climate to attract these investments through the issuance of the laws of investment and the granting of exemptions and privileges , but it was unable to become an important site for attracting investments , due to the existence of a set of obstacles that stand front of the attraction. This study aimed to identify the investment climate prevailing in the Arab countries in general and Algeria in particular , and the obstacles it faces and follow FDI trends and indicators for assessing and identifying the mechanisms that help to stimulate foreign direct investment to these countries. It was installed premise that follow the policies and laws based economic openness and financial liberalization will help to encourage the flow of foreign direct investment to the Arab countries. The study found a number of conclusions Perhaps the most important is that the Arab countries that have achieved a surge in investment flows to it you cannot get the benefit of adequate of these flows , and this is shown by the relative importance of foreign direct investment , as it was able to countries with polarized low investment flows from the integration of investments foreign to the national economy and thus contribute to the achievement of the objectives of economic development , on the other hand , the high contribution of foreign direct investment in the total fixed capital formation in the Arab.

تفعيل الدور التمويلي للضريبة من خلال العدالة الضريبية : دراسة حالة العراق == The Activate of The Financing Role of The Tax From Through The Tax Equity Fettle Study Iraq

Author name: عمار ممدوح عبد القادر محمد الدوري

Supervisor name: مؤيد صالح عبد القادر الشيخ

General topic: Administration and Economics

Specific topic: Economy

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics

Language: Arabic

University location: Baghdad

First pages:

Abstract: اصبحت الضريبة في عصرنا الحديث جزءا لا يتجزا من حياة كل فرد، فهي تصيب الغني كما تصيب متوسط الدخل، وتصيب صاحب العمل كما تصيب العامل. ومن هنا تبرز اهمية التشريعات الضريبية وحساسيتها لانها تصيب الاغلبية العظمى من المواطنين، مما يتعين على الدولة الاهتمام | Tax became an indispensable necessity today, and it is stable for the independent judgments to make state organization in the rule of money and power. But the tax still in charge of psychological paid deduction may deprive the enjoyment of a portion of its assets and practical considerations here were required to reconcile these opposing interests is therefore necessary that the tax system is based on the foundations of the public treasury to ensure their rights and achieving its goals on the one hand and preserving the rights on the other hand، Citizen and mitigate the impact of tax it. Justice has set up one of the main and most important of these lines and as a key to the integrity of the tax system as well as a target destination for the system. To achieve the goal of the study, were divided in three chapters, which reviewed the conceptual framework of the study, which included on the first topic addressed the concept of tax and objectives, through the four demands addressed first requirement definition and characteristics of the tax, while the second addressed the requirement of a good tax system which By Adam Smith. While addressing the third requirement legal basis to impose the tax, which included financial contract theory and social solidarity. Finally, the fourth requirement was to address the fundamental objectives of the tax and all of the goals of economic, social and political. The second topic included the concept of tax justice and elements, through the three demands came first requirement of explain the concept of tax justice including horizontal and vertical equity. The second requirement address included the elements of tax justice (i.e. the means by which to achieve justice in taxation). This included the four pillars was equal to the tax and tax and public personality and non - duplication. While the third requirement came to distinguish between tax equity and social justice. The chapter II of this study is to review the structure of the tax system in Iraq and income tax legislation in Iraq, through the demands addressed first requirement of direct taxes including income taxes and taxes on capital. The second requirement dealt with indirect taxes, which include taxes and taxes on commodity circulation and behavior.. The second topic of chapter II addressed the income tax legislation in Iraq, where Section Demands to also address the first requirement of the concept of the income tax and the tax position of the Iraqi legislature to either second requirement was to address income subject to tax in the tax legislation in Iraq. The third and final chapter has dealt with justice and the tax achieved in the Income Tax law No. 113 of 1982, as amended, as its first address to the legislature the tax position of the Iraqi staff of tax justice. While the topic of the second look to the future turns out the tax system in Iraq calls for the liberalization of world trade. The study ended with several conclusions and recommendations

دراسة مقارنة لبعض اساليب الحل الاساسي لنماذج النقل == A Comparative Study To Some Methods of Basic Solution of Transportation Models

Author name: عمار محمد صالح عبد الرحيم

Supervisor name: عبد اللطيف حسن شومان

General topic: Administration and Economics

Specific topic: Operations Research

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Statistics

Language: Arabic

University location: Baghdad

First pages:

Abstract: تعد مشكلة النقل من المشكلات الاساسية التي تعالجها البرمجة الخطية وتحليل هذه المشكلات له اهمية كبيرة في اختزال التكاليف العالية للنقل وكذلك اختزال الوقت والجهد اللازم لذلك. وتعتمد عملية التحليل بصورة اساسية على ايجاد حل اساسي ابتدائي مقبول (Starting Basic | Transportation problem is one of the basic subjects that are quired by liner programming and the process of analyzing the transportation problems has great importance to reduce the high cost of transportation and the time and effort needed to submit. the analyzing process basically depends on finding a fundamental solution Elementary acceptable (Starting Basic Feasible Solution), to be the firm ground to proceed to another solutions until we reach the optimal solution, which represents the true measure of process Decision making.However (Starting Basic Feasible Solution), is better (cheaper) the number of iterations that required to reach the best solution will be less. therefore in this study we have to review the traditional ways of finding a fundamental solution which is (row Minimum, Modified row Minimum, column Minimum, Modified column Minimum, the north West corner, least cost, Russell's approximation method, and Vogel's approximation method). In addition to review four new methods two of them are published (Zidan's method and average method). and the other two methods are founded by the researcher as a result of his search & study (the first and second suggested method SM.1 and SM.2).to know the efficiency of these methods we should be tested, therefore we will use the simulation in trial side of the research to generate (100) of random transportation problems and solve it by the above methods for a comparison between these methods depending on the results that we gain from solutions. Based on the results of the comparison relied on the method that gave the best results in finding Basic Solution to be used in the application side of research, which is the process of constructing three transportation models to transfer of the distribution network for petroleum products, white available in stores alkhoznip and refineries (processing centers) to be distributed to counties of Iraq (demand centers) by tanker trucks (tankers) and put this models in a transportation schedules to solve it by the beast basic method and to be improved until we reach the optimally

اثر التوجه السوقي والتعلم المنظمي في اداء الاعمال : دراسة استطلاعية لاراء عينة من مدراء المصارف العراقية == The Effect of Market Orientation And Organizational Learning In Business Performance An Exploratory Study of A Sample'S Opinion of Iraqi Banks Managers

Author name: عماد علي محمود الدليمي

Supervisor name: عبد السلام لفتة سعيد

General topic: Administration and Economics

Specific topic: Business Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: تناولت هذه الدراسة التوجه السوقي والتعلم المنظمي كمتغيرين مستقلين تضمن كل منهما ثلاثة ابعاد فرعية، ومتغير اداء الاعمال كمتغير تابع لهما، وقد تفاعلت هذه المتغيرات الثلاثة لتشكل الاطار الذي تدور حوله هذه الدراسة، والتي تهدف الى تحديد اثر كل من المتغيرين الم | The study tackles the market orientation and the organizational learning as independent variables each included three sub - dimensions, and the variable of business performance as affiliated variable. These three variables have interacted to form the framework around which the study revolves. Since the banking sector has become an important part of which service sector is made, as well as it represents the basic pivot for the process of building and the development of the economies of countries, the Iraqi banking sector have been taken to be the sample of this study. A nonrandom sample of nine Iraqi banks was chosen, including four state banks (Al - Rafdain, Al - RaSheed, Industrial Bank, and Agricultural), and five private banks (Baghdad, Investment, Middle - East, Darussalam and Al - Warkaa banks). The data were collected from 132 managers working on the first and second levels. A questionnaire form was used as the main instrument of data - collection, in addition to personal interviews, and some reports, and statements about the banks. In order to process these data, a set of statistical methods such as (mathematic means, standard deviation, percentage, Spearman correlation coefficient, Mann - Whitney test coefficient). Upon the measurement and analysis of the study variables and testing the correlation and the exchange interaction, the study comes up to a group of conclusions among which the high level of variables of the study samples, another finding is that there is correlation relationship between the two independent variables (the market orientation and organizational learning), in addition to the existence of moral effect for the mutual relationship in business performance. While it turned out that the effect of each variable become weaker in business performance individually. On the other hand, it turned out that there is no differences in the opinions and viewpoints concerning the sample among the state and private companies and the sub - dimensions. A set of recommendations were put on the basis of the findings of the study. Finally, the researcher suggested some future studies that enhance aspect.

تاثير جودة حياة العمل وراس المال الاجتماعي في الاداء العالي للمنظمات : دراسة استطلاعية لاراء عينة من العاملين في الجهاز المركزي للتقييس والسيطرة النوعية == The Affects of The Quality of Work Life And The Social Capital In The High Performance of Organizations A Survey Study In The Central System of Standardization And Quality Control

Author name: علياء سعيد عباس الجوفي

Supervisor name: علي حسون فندي الطائي

General topic: Administration and Economics

Specific topic: General Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics

Language: Arabic

University location: Baghdad

First pages:

Abstract: تضمنت الدراسة متغيرات وهي : نوعية حياة العمل، راس المال الاجتماعي، كمتغيرين تفسيريين بابعاد فرعية وهي المشاركة باتخاذ القرارات، والرواتب والحوافز، والموازنة بين العمل والحياة، والفة الفرد مع الاخرين التابع لنوعية حياة العمل، والثقة والتعاون والقابلية | This study dealt with relatively modern variables such as : quality of work life and the social capital as a two explanatory variables of subsidiary dimensions such as contributing in decision making, salaries, bonuses, balance between work and life, and the individual harmony with others which is linked to the business life and confidence, cooperation, and the social ability of the social capital, the high performance variable as a responsive variable with its dimensions which are represented by leadership, personnel and team. All these three variables have been reacted to form the ideological and philosophical frame of this study.The three offices of the Central System of Standardization and Quality Control : The Technical and Administrative Services Office, The Standardization Office and the Quality Control Office, has been chosen to implement the study field side. The study sample has been selected to include all the departments managers, people officials, technicians, and administrators which formed (120) individual. The study method was a descriptive, inferential and analytical method. The researched has experienced six assumptions from which other subsidiary assumptions were created. To achieve the data to test the actual performance, the questionnaire form was designed to include certain questions that each questions group is specialized in answering a certain relation meaning.The assumptions have been tested and results have been extracted by using the ready statistical programs (SPSS). The study achieved a number of conclusions and recommendations such as the fact that the System did not reach the high performance stage. And the study submitted a number of future proposals which should be considered

ايجاد التوزيع الاحتمالي للطلب خلال فترة الانتظار للمواد المخزنية في شركة تعبئة الغاز == Finding The Probability Distribution of Lead Time Demand For The Inventory Items In Gas Filling Company

Author name: علي هشام عبد الرسول السعدي

Supervisor name: عماد حازم عبودي

General topic: Administration and Economics

Specific topic: Statistics

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Statistics

Language: Arabic

University location: Baghdad

First pages:

Abstract: يعد ايجاد التوزيع الاحتمالي للطلب خلال فترة الانتظار من اهم واعقد المشاكل التي تواجه العاملين في مجال السيطرة على الخزين وذلك عندما يكون الطلب او فترة الانتظار او كلاهما متغيرا وبشكل خاص عندما تكون فترة الانتظار طويلة.غالبا ما تستخدم توزيعات ثنائية | Probability distribution for lead time demand is considered the most important and complex problem that is faced by those who work in inventory control when demand or lead time or both of them are not fixed specially when the lead time is long.In common two parameters distributions are used to represent lead time demand, for example Gamma distribution and lognormal distribution. Although these distributions are some what flexible in representing this variable (i.e. lead time demand), it does not cover all cases.Thus, three parameters distributions are used in addition to that two parameters distributions to represent lead time demand. These three parameters distribution are more flexible and take different forms, consequently they are more compatible to cover more cases.This study consists of four chapters; the first one is a historical review and previous studies of some researchers who worked in probabilistic models for inventory control. The second chapter is a theoretical part that discusses some important conceptions which are used in inventory control and display the most important specification and characteristics of some important distributions to represents demand, lead times and lead time demand, that is the later is the most important to compute different inventory measures, which is limited on re - order level and protection level in this thesis. In addition it shows estimation of distributions parameters by using moment method and Maximum likelihood.The third chapter is the experimental part which tackles the analysis of actual monthly data and lead times data measured by month to find best probability distribution to these data. Then, mix demand data with lead time data. Thus, we get demand data during lead time. These data are tested to get probability distribution which represents them. This distribution depends on computing re - order level in specific protection levels.The forth chapter discusses the most important conclusions of this thesis and recommendations are suggested to the future studies.Further to that, the thesis contains a programs in Pascal language to get use of it to generate lead time demand data, and to test goodness of fit of data and computing re - order level according to lead time demand distributions.

مقدرات طريقة بيز وبعض الطرائق التقليدية شبه المعلمية لتقدير دالة الانحدار اللوجستي في ظل البيانات المفقودة == Bayesian Method Estimates And Some Semiparametric Regular Estimating Methods For Estimating The Logistic Regression With Missing Data

Author name: علي محمد علي جيجان الخفاجي

Supervisor name: قتيبة نبيل نايف القزاز

General topic: Administration and Economics

Specific topic: Statistics

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Statistics

Language: Arabic

University location: Baghdad

First pages:

Abstract: يلقى موضوع تحليل النماذج شبة المعلمية والذي يدمج النماذج المعلمية والنماذج اللامعلمية اهتماما واضحا في معظم الدراسات والتي تاخذ طابعا اكثر تقدما في عملية التحليل الاحصائي الدقيق الذي يهدف الى الحصول على مقدرات ذات مستوى عال من الكفاءة , في بعض الدراسات | Semi - parametric models analysis is one of the most interesting subjects in recent studies because of the precise way it describes the statistical databy giving efficient parameters. In some studies the response variable takes two values, either zero - no response - or one - response - which is called the logistic regression model. And the observations of this model may suffer from missingness and that is when the objective of the study comes.In this thesis the researcher studied some of the methods of estimating missing observations if the missingness is in the parametric variables or in the nonparametric variables. When the missingness was in the parametric variable two methods has been used, which are the Unconditional Mean (UCM) and the KBNS methods. And when the missingness was in the nonparametric variable two methods has been used which are Unconditional Mean (UCM) and Conditional Mean (CM) methods.After completing the observations the methods ofestimating the parameters in Semi - parametric modelswere used to estimate the parameters and these methods were (NW) and (CLLE) and the Bayesian method. Then the results were compared using MSe criteria.A simulation study had been made to compare different sample sizes, variances and missingness ratios by using the MSequality criteria. And the most important conclusions were, in the parametric variable the methods gave close results while the nonparametric variable methods gave different results according to the sample sizes and the variances.Then the best methods in the simulation study with sample size 90 and variance 0.2 were applied on the heart failure disease because the real data sample size was 92 with variance 0.23 and (CLLE) method gave the best result.

خوارزمية مقترحة لتعظيم معولية النظام عن طريق تحديد عدد من المركبات الاحتياطية مع تطبيق عملي في الشركة العامة لصناعة البطاريات

Author name: علي محسن عيسى الياسري

Supervisor name: لميعة باقر جواد الجواد

General topic: Administration and Economics

Specific topic: Operations Research

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Statistics

Language: Arabic

University location: Baghdad

First pages:

التحليل الاستراتيجي للدخل التشغيلي : دراسة تطبيقية في الشركة العامة للصناعات النسيجية - مصنع نسيج الحلة == The Strategic Analysis of Operating Income An Applied Study In The Public Company For The Textile Industries The Textile Factory of Hilla

Author name: علي قاسم حسن العبيدي

Supervisor name: نصيف جاسم الجبوري

General topic: Administration and Economics

Specific topic: Accounting

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Accounting

Language: Arabic

University location: Baghdad

First pages:

Abstract: تناول هذا البحث موضوع (التحليل الاستراتيجي للدخل التشغيلي) وقد تم اختيار الشركة العامة للصناعات النسيجية (مصنع نسيج الحلة) عينة للبحث. واهتمت هذه الدراسة بمتغيرين رئيسيين الا وهما (التحليل الاستراتيجي والدخل التشغيلي), واستخدمت الدراسة احدى ادوات التحلي | This study dealt with "the strategic analysis of operating income". The public company of textile industries, "the textile factory of Hilla" was selected as a sample for the research. The study concerned with two main variables, they are : strategic analysis and operating income.The study used one of the total strategic analysis tools, it is "resources analysis method" through analysing the change in the operating income in the years that taken in comparing in three components : growth, price recovery and productivity. To achieve the goal of the research, the study depended upon a hypothesis : "The strategic analysis of operating income leads to supply the appropriate information for the management to make sure of executing its definite strategies".There is a group of aims that this research wanted to achieve, some of them as follows : 1 - Increasing the level of understanding of economic units in this country for the importance of strategies and the role played by them in achieving their goals and mission. 2 - Highlighting the nature of essential role that may be performed by the strategic analysis of operating income in presenting the appropriate information for the management to make sure of executing its definite strategies in advance and to evalute them. The research was ended with some conclusions and recommendations that may contribute in increasing the level of economic units in this country and to help them in achieving their goals in the desired way and correctly

التخطيط الاستراتيجي للنهوض بمشاريع شبكات الصرف الصحي في محافظة الديوانية : مشروع ال حمد انموذجا == Strategic Planning Projects For The Advancement of Sewage Networks In The Province of Diwaniyah (Project Al Hamad) Model

Author name: علي فاهم جعفر سلمان

Supervisor name: فيصل اكرم نصوري

General topic: Administration and Economics

Specific topic: Economy

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics

Language: Arabic

University location: Baghdad

First pages:

Abstract: يعد قطاع الصرف الصحي من القطاعات المهمة التي تسهم في توفير خدمات مهمة للمواطنين الا ان هذا القطاع تعرض الى تدهور وتخريب معظم منشات معالجة مياه الصرف الصحي بما فيها من محطات الضخ نتيجة الحروب المتلاحقة والحصار الاقتصادي والتدهور السياسي والامني ما بعد عام | The sewage sector of the important sectors that contribute to the provision of important services to the citizens, however, the sector subjected to the deterioration and destruction of most of the facilities sewage treatment including pumping stations as a result of successive wars and the siege of economic and political security post in 2003 and deterioration resulting in a decline in the level of services provided to citizens.As for sewage services it is still below the required level despite the magnitude of the investment exaggeration allocated to this area, and that the national development plans (2010 - 2014) in Iraq and what followed from the plan did not come into force because of the security and economic deterioration in the country did not meet the needs of this deteriorating sector, both public and private, and that the main problem in dealing with this situation is the weakness in the planning offset poor in the design and implementation by companies on the ground, which calls for a serious stand by the decision - makers to take advantage of the strengths and the opportunities available by and reduce vulnerabilities and to overcome threats from the other side.We conclude from the above that there is a real problem in the wastewater sector in Iraq in general and in the province of Diwaniyah in particular, including Hamad project of the province of Diwaniyah and the suffering of the problems and the possibility of its development through the selection of companies that have experience and specialization in the implementation of the sewage sector projects and choose the alternative optimized for the implementation of the lagging ones, and to benefit from the outputs of sewage recycling operations in economic terms using the experiences of selected countries.

دور العلاقات العامة في تعزيز جودة الخدمة الحكومية : بحث ميداني في شركة الخطوط الجوية العراقية == The Role of Public Relations In Enhancing The Quality of Governmental Service A Field Study In The Iraqi Airways

Author name: علي عدنان حسن

Supervisor name: سهير عادل الجادر

General topic: Administration and Economics

Specific topic: General Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics

Language: Arabic

University location: Baghdad

First pages:

Abstract: The research has strived to realize a collection of objectives, most important of them : - showing and detection the role played by the public relations in enhancing the service quality, where the sample was chosen of customers dealing with Iraqi airlines amounted (253). The research has discussed the public relations as dependent variable of its branch dimensions( confidence ,commitment, control and satisfaction ) and the governmental service quality as independent variable of its branch dimensions( response, dependency, emphasis, tangibility and sympathy), and the research problem has represented by weakness of service quality presented to the customers dealing with company, which is observed via field co - existence of the researcher, where he observe that the quality presented in the company services, are inappropriate with the customers' expectations level, also there is weakness of attention and recognition by the company for the concept of public relations in abroad way for its importance for the service organizations looking forward to expansion of its activities , and the importance of the research sustained not from its intellectual frame, but extended to its applicable aspects in presented practical contribution concerned the way of finding the public relations in a form that enhance and support its service quality , and realizing these objectives, the researcher has depended on the analytical descriptive method, and he uses the questionnaire, personal interviews, field co - existence in the practice aspect of the research, also researches and studies related with the research subject in theoretical aspect with depending on (SPSS) to test and analyzing hypotheses of the relation and the impact among the research variables, and the most important statistic tools used in the analyzing are : the mean, standard deviation, the coefficient variation and the simple linear liaison coefficient(spearman) to test the validly of liaison hypotheses and the simple linear regression to test the validly of effect, and the research to a collection of conclusions, most important the research implied the decrease of the company service quality level via which what are shown the tangible level , sympathy and safety, response, and reliability, and the researcher terminated the research with a collection of recommendation most important of them formulating strategy directing the company operations to focus on the customer means offering services according to the expectations and desires of the customers via performing questionnaire concerned the extent to which the company offering.

تكاليف الجودة الشاملة وتاثيرها في تقويم الاداء الستراتيجي == Total Quality Costs And Its Effect In The Strategic Performance Evaluation

Author name: علي عبد الحسين هاني الزاملي

Supervisor name: منال جبار سرور السامرائي

General topic: Administration and Economics

Specific topic: Accounting

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Accounting

Language: Arabic

University location: Baghdad

First pages:

Abstract: تبنت الدراسة الحالية موضوعا مهما في محاسبة التكاليف والمحاسبة الادارية يدور حول الربـط بـين تكاليف الجودة الشاملة وتقويم الاداء الستراتيجي من خلال استعمال المقاييس المالية وغير الماليـة لهـذه التكاليف في بطاقة العلامات المتوازنة وذلك استجابة لحاجة الوح | The current study adopted a importance subject in costs and managerial account - ting research through connecting between total quality costs and strategic perform - ance evaluation through the financial and nonfinancial measures of this cost in balanced scorecard as a responding for need of economic units to a new indicators and measures for performance concerting with many mutations in modern manu - facturing environment. The suggest of the study that titled (Total Quality Costs and its Effect in The Strategic Performance Evaluation - By implementation in the Light Industries Company / Heaters and Cookers Factory) The methodology of the study is design to identify and analyze the basic problem to researching for brushing aside of total quality costs in Iraqi manufacturing economic units and depended on fina - ncial measures only in performance evaluation, therefore the need of a new indic - ators and measures for performance appeared with mutations in modern manu - facturing environment.The current study aim to discussing knowledge pedestals of total quality costs and strategic performance evaluation as a responding for mutations in economic units environment and projecting light on important sides in this through Study and research in importance of hidden quality costs and adding two perspectives (social environmental and risks perspective) in balanced scorecard for expanding its role in strategic performance evaluation and determine, measure and disclosure of total quality costs (observables and hidden costs) and using financial and nonfinancial of this cost in strategic performance evaluation through balanced scorecard besides this test and analysis the effect of total quality costs in strategic performance eval - uation using fitted statistical styles for this purpose.The study gained its importance from importance of total quality costs and stra - tegic performance evaluation and correlate between there through balanced scor - ecard where the importance of total quality costs assist in setting by useful info - rmation in planning, controlling and performance evaluation until help in conti - nuous improvement, reducing of costs, improvement of quality and rational station process of management decision making. The hypothesis study has tested and analyzed its results for affirming to prac - ticability of total quality costs in setting of financial and nonfinancial measures can be used in strategic performance evaluation through balanced scorecard with six perspectives within modern manufacturing environment. The current study by applying in the Light Industries Company identify Heaters and Cookers Factory. This study reach for determine, measure and disclosure of total quality costs (observables and hidden costs) in this factory, and using the fina - ncial and nonfinancial of this costs in strategic performance evaluation through balanced scorecard with six perspectives. This study boil down some important conclusions and recommendations for identify fact of changeables as a depended in study and actual situated in theoretical and applicatiory study.At last, the current study assist in holding some scientific add - ons in hidden quality costs, social environmental perspective and risks perspective, all one corr - elate between total quality costs and strategic performance evaluation through financial and nonfinancial measures of total quality costs for devotion of this purpose through balanced scorecard with six perspectives, therefore this study presented cognitive contribution and added intellectual value to academic studies regarding of total quality costs and strategic performance evaluation

تاثير خصائص المنظمة المتعلمة في نجاح ادارة المشروع : بحث استطلاعي تحليلي في الهياة العامة للطرق والجسور == Effect of The Characteristics of The Learning Organization In The Success of The Project Management Exploratory Analysis Research At Ministry of Construction And Housing State Commission For Road And Bridge

Author name: علي عبد الحسن دلي

Supervisor name: سلوى هاني السامرائي

General topic: Administration and Economics

Specific topic: Industrial Management

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics

Language: Arabic

University location: Baghdad

First pages:

Abstract: يهدف البحث الى اختبار تاثير مجموعة من الخصائص تتميز بها المنظمة المتعلمة في نجاح ادارة المشروع , وهذه الخصائص تميز هذا النظام وتبعث فيه الحياة وتسهم في جعل البيئة التنظيمية بيئة تستند الى التعلم المستمر والتحليل والتفكير الشامل لفهم الظواهر والاحداث ومسب | This research aims to test compilation of characteristic help to achieve the successful of project management. through group of internal values coordinated by singe , which is distinguished this system ,contribute to making the regulatory environment based on Continuous learning and radical analysis to understand the phenomena and events and their causes on the results and thus contributing to the completion of the organization projects. Because of the General Commission for Roads and Bridges one of the formations of the Ministry of Housing and Construction. Responsible for projects of great significance To promote the reality of civilization and urbanization Strengthen the infrastructure of Iraq , So research sought to investigate the direct relationship between the two variables, which did not have a direct interest by the above researchers.From here the problem of the study by develop questions about the extent of knowledge of responsible about These concepts of intellectual and availability , if any are there In the organization surveyed ? Is there an overview of the organization's management about the problems faced by the staff for the management of their projects? Does management of the Organization aware the Important relationship to the characteristics of the learning organization's in the success of projects management ?And how they can strengthen this relationship?For this purpose, a special Court of used a questionnaire with personal interviews. As applied to an intentional sample of individuals working jointly surveyed employees in the organization , And as members of special task forces completion of projects , The total members of the sample (43) individuals of Managers and team works members that worked at the Commission Projects , And for the purpose of obtaining the results were used a number of statistical methods for data processing, Including the arithmetic mean and weighted percentage, standard deviation and analysis of simple linear regression, The researcher found a set of the most important conclusions 1 - Individual and collective learning and organizational levels is contributing to improve the performance of the individual and the organization. 2 - The characteristics of Learning Organization have Clear relation and effect with project management success.3 - Despite the perception of the importance of Commission learning organization characteristics and their impact on the success of the project management, but they need to pay more attention to these characteristics and integration. basis of these findings built a set of recommendations including : 1 - Emphasis on publishing concept of the learning organization and its benefits that can be achieved. 2 - Adoption of advanced scientific methods to improve the quality of the project Management through - Creating Institute similar to (PMI) , in order to ensure efficiency in the management of projects and Creating websites to give giving benefit for the interested in project management.

هيكل الانفاق الصحي ودوره بجودة الخدمة الصحية في ضوء معايير وزارة الصحة == The Structure of Health Spending And Its Role In Quality of Health Service According To The Ministry of Health Standards

Author name: علي عبد الحسين حمدوش العيساوي

Supervisor name: عبد السلام لفتة سعيد

General topic: Administration and Economics

Specific topic: Nursing Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يعد الانفاق الصحي من العوامل الاساسية التي لها الدور الكبير في رفع مستوى جودة الخدمات الصحية لما له من الاهمية الكبيرة في توفير ماتحتاجه المنظمات الصحية من اجهزة ومعدات وادوية ومستلزمات اخرى في اداء خدماتها الصحية الى المحتاجين لها.وتهدف الدراسة الى است | Health spending is a key factor in raising the quality of health services because it is of great importance in providing health organizations with the necessary equipment, equipment, medicines and other supplies to perform their health services to those in need.The study aims to review the structure of health expenditure, know the level of quality of health service, and determine the relationship between the size and structure of health expenditure at the level of quality of health service.This study is a retrospective study of the structure of health expenditure in the hospitals of the Department of Health Najaf for the period 2011 - 2015, through data extracted from hospitals and the Najaf Department of Health Najaf.In a correlation analysis, Pearson correlation coefficient was used to measure the relationship between the two quantitative variables. A simple regression analysis was used in the tests to determine the effect of ( (Health service quality), and the Beta coefficient for the expected change in the dependent variable (QoS) due to the change in one unit of the independent variable (health expenditure) of Know the ability of the model to explain the relationship between independent and dependent variables.The study concluded that the level of quality of health service in all hospitals is very high for all years of study. This carries a very important conclusion. Either the hospital departments are 100% successful so that they invest all their resources properly. The quality assessment is wrong, especially that it is conducted by committees of the hospital itself. The study reached a number of recommendations, the most important of which is that the hospital departments are specialized in the management of hospitals and the adoption of indicators of maternal and infant mortality as an important indicator of quality of health service

متطلبات التحسين المستمر لتطوير العمل البلدي في محافظة القادسية باستخدام انموذج مالكولم بالدرج للتفوق المؤسسي : بحث ميداني == Continuous Improvement Requirements For Development The Municipal Work In Al - Qadisiyah Province By Using A Form of Malcolm Baldrige For Institutional Excellence - Field Research

Author name: علي عباس هيمص الشيباوي

Supervisor name: سعد علي حمود عباس العنزي

General topic: Administration and Economics

Specific topic: Municipal Administration

Degree: Master

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: يهدف البحث الى عرض وتقديم الاطار الفكري والنظري لمتطلبات التحسين المستمر كفلسفة ادارية ومجالات التطبيق في محاولة لتقليل الفجوة المعرفية والعلمية في تبني هذه الفلسفة بهدف استخلاص الاساليب المناسبة، كذلك هو محاولة لايجاد صلة وثيقة بين اثر تبني متطلبات التحس | This research aims to offer and provide the intellectual and theoretical framework and requirements for continuous improvement philosophy administrative and application areas in an attempt to minimize the cognitive and scientific gap in the adoption of this philosophy in order to draw the appropriate methods, as well as an attempt to create a close link between the impact of the adoption of continuous improvement and good requirements applied to the development of municipal work quality and including construed to achieve higher than those of municipal institutions. So is the use of model Malcolm Baldrige institutional excellence to measure the quality of the work of the service departments in Diwaniyah province, through the preparation of (Check List) and ascertain the extent of the application of some service departments in Al - Qadisiyahh province (Directorate of Municipalities of Diwaniyah, the municipality of Diwaniyah Directorate, the Directorate of Water Diwaniya and Directorate streams of Diwaniyah and Urban planning Directorate in Diwaniya) standards Malcolm Award stairs and get to know how much winning the gap between the degree of the standard and the fact the service, as well as the preparation of the list of other screening which is measured by continuous improvement in service departments mentioned in Al - Qadisiyah province to measure the quality of municipal services through some indicators. Add to urge the service departments in Al - Qadisiyah province to improve their performance to reach the degree of reliability as the initiation of the attempt to apply the standards of total quality management is an important step needed to study and train and support the establishment of quality management efficient working on the follow - up all operations (administrative and technical) carried out by the departments. The key findings of the researcher is that most service organizations, including the Diwaniya municipality lacks a center or a specialized section meant to provide research and consultation by the municipal labor and diagnosis of the requirements of customers, but the municipality only to diagnose these cases raises in social networking sites and the Fund's proposals the municipality, and therefore it should municipal determine specialized division for the issuance of such research and consulting., also did not adopt the municipality of Diwaniyah administration and most of the service departments total quality management newly administratively concept administration failed to initiate the management of those service departments appoint a quality team to assume the responsibilities entrusted to it. The researcher recommends the need to establish a prize at the country level means excellence and awarded the highest authority in the country (granted by the Presidency of the Republic, for example) to service organizations superior, and be granted this award annually, to stimulate those organizations on the hard work and excellence in their work and foster a spirit of competition among them