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قياس جودة المنتج في ضوء المواصفة الدولية ISO 9001 - 2000 : دراسة حالة في الشركة العامة للصناعات البتروكيمياوية == Product Quality in Delight of ISO 9001 - 2000 Case Study in The State Company for Petrochemical Industrial
اسم المؤلف:
راضي عبد الله علي
اسم المشرف:
محمد عبود طاهر
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
دكتوراه - دكتوراه
الجامعة:
جامعة البصرة - كلية الادارة والاقتصاد - قسم ادارة الاعمال
اللغة:
العربية
مكان الجامعة:
البصرة
صياغة الاستراتيجية التسويقية الموجهة بالميزة التنافسية في قطاع السياحة العراقي == Formulation of A Marketing Strategy Which is Led by Compatitive Advantage in Iraqi Tourism Sector
اسم المؤلف:
عبد الرضا فرج بدراوي الخماس
اسم المشرف:
مسلم علاوي السعد | محمد عبود طاهر
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
دكتوراه - دكتوراه
الجامعة:
جامعة البصرة - كلية الادارة والاقتصاد - قسم ادارة الاعمال
اللغة:
العربية
مكان الجامعة:
البصرة
الاداء المالي الاستراتيجي للمنشات المصرفية : دراسة تطبيقية مقارنة بين المصارف الحكومية والاهلية لسنوات 1997 - 2001 == Strategically Financial Predominance Measures an Applied Contrastive Study on Sample Governmental and Private Banks for Years 1997 - 2001
اسم المؤلف:
مهدي عطية موحي الجبوري
اسم المشرف:
مؤيد محمد علي الفضل
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير - ماجستير
الجامعة:
جامعة القادسية - كلية الادارة والاقتصاد - قسم ادارة الاعمال
اللغة:
العربية
مكان الجامعة:
القادسية
واقع نظام التخطيط والسيطرة على المخزون : دراسة استطلاعية في بعض المنشات الانتاجية في محافظة البصرة
اسم المؤلف:
منال عبد الحميد عبد المجيد الشمري
اسم المشرف:
محمد عبود طاهر
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير - ماجستير
الجامعة:
جامعة البصرة - كلية الادارة والاقتصاد - قسم ادارة الاعمال
اللغة:
العربية
مكان الجامعة:
البصرة
خصائص القيادة الادارية الاستراتيجية واثرها في الاداء التنظيمي : دراسة ميدانية في جامعة البصرة == Strategic Management Leadership Characteristics and its Effects on Organizational Performance Empirical Study on University of Basrah
اسم المؤلف:
عبد الجبار امين محمد هلال ال سيد شبيب
اسم المشرف:
مسلم علاوي السعد | سعيد جاسم الاسدي
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير - ماجستير
الجامعة:
جامعة البصرة - كلية الادارة والاقتصاد - قسم ادارة الاعمال
اللغة:
العربية
مكان الجامعة:
البصرة
استخدام منهج كمي في تحسين محتوى استراتيجية العمليات
اسم المؤلف:
سامر فايز تركي
اسم المشرف:
صباح مجيد سعيد النجار
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
دكتوراه - دكتوراه
الجامعة:
جامعة البصرة - كلية الادارة والاقتصاد - قسم ادارة الاعمال
اللغة:
العربية
مكان الجامعة:
البصرة
استخدام انموذج David المطور لصياغة الاستراتيجية الشاملة : دراسة حالة في الشركة العامة للصناعات الورقية == Using ( Davids Improved Model ) to Formulate A Corporate Strategy : A Case Stady - in State Company for Paper Industries
اسم المؤلف:
محمد حسين منهل العيساوي
اسم المشرف:
مسلم علاوي السعد
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
دكتوراه - دكتوراه
الجامعة:
جامعة البصرة - كلية الادارة والاقتصاد - قسم ادارة الاعمال
اللغة:
العربية
مكان الجامعة:
البصرة
التوفق بين استراتيجية التكيف وممارسات القيادة الاستراتيجية واثره في خدمة الزبون : دراسة تحليلية لاراء مديري عينة من المصارف الاهلية
اسم المؤلف:
احسان دهش جلاب
اسم المشرف:
ايثار عبد الهادي ال فيحان
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
دكتوراه
الجامعة:
الجامعة المستنصرية - كلية الادارة والاقتصاد - قسم ادارة الاعمال
مكان الجامعة:
بغداد
اسلوب فريق العمل واثره في تعزيز عملية التحسين المستمر والميزة التنافسية للمنظمة : دراسة تطبيقية في مركز التقنيات الاحيائية - جامعة النهرين
اسم المؤلف:
اسيل هادي محمود جاسم
اسم المشرف:
عدلي رامي جويد
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
الجامعة المستنصرية - كلية الادارة والاقتصاد - قسم ادارة الاعمال
مكان الجامعة:
بغداد
تكامل الاتصالات التسويقية وعلاقتها بالاداء التسويقي : دراسة تطبيقية مقارنة لمجموعة مختارة من فنادق المنطقة الشمالية في العراق
اسم المؤلف:
كاوه محمد فرج صابر قره داغي
اسم المشرف:
درمان سليمان صادق
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
دكتوراه
الجامعة:
الجامعة المستنصرية - كلية الادارة والاقتصاد - قسم ادارة الاعمال
اللغة:
العربية
مكان الجامعة:
بغداد
الصفحات الاولى:
👁 مشاهدة
تشخيص الفجوة بين الواقع الفعلي ومتطلبات 2000 : ISO 9001 : دراسة حالة في شركة سنحاريب لتقانات الري الحديثة العامة
اسم المؤلف:
عبد نايف حسين القرغولي
اسم المشرف:
ايثار عبد الهادي ال فيحان المعموري
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
الجامعة المستنصرية - كلية الادارة والاقتصاد - قسم ادارة الاعمال
اللغة:
العربية
مكان الجامعة:
بغداد
الصفحات الاولى:
👁 مشاهدة
تحسين العملية باستخدام طريقة six sigma : دراسة حالة في الشركة العامة لتجارة الحبوب (فرع بابل)
اسم المؤلف:
سعد فارس عباس الحمداني
اسم المشرف:
ايثار عبد الهادي ال فيحان | صلاح حمزة عبد
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
الجامعة المستنصرية
اللغة:
العربية
مكان الجامعة:
بغداد
الصفحات الاولى:
👁 مشاهدة
الابداع في التدابير الادارية : دراسة حالة في مدينة الثرثار السياحية
اسم المؤلف:
ياسين محمد حسين محمد الحيالي
اسم المشرف:
نزار عبد المجيد رشيد البرواري
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
الجامعة المستنصرية
اللغة:
العربية
مكان الجامعة:
بغداد
الصفحات الاولى:
👁 مشاهدة
الثقافة التنظيمية واثرها في بناء ادارة الجودة الشاملة : دراسة تحليلية لاراء عينة من العاملين في الشركة العامة للسمنت الجنوبية معمل سمنت الكوفة الجديد == The Role of Organization Culture In The Implementation of Total Quality Management An Analytic Study For Sample Opinions From Workers In Southern Cement State Company Al - Kufa New Plant of Cement
اسم المؤلف:
باسمة محمد باني الزرفي
اسم المشرف:
رضا صاحب ابو حمد | يوسف حجيم الطائي
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
جامعة الكوفة - كلية الادارة والاقتصاد - قسم ادارة الاعمال
اللغة:
العربية
مكان الجامعة:
النجف
الصفحات الاولى:
المستخلص:
Organization Culture has great importance for service and productive organizations. This importance results from the fact that it is a prominence factor in affecting the achievement of high levels of production in different competitive environments since the most prominent thing that can be achieved by these organizations is the decisive role of the organization culture of members of the organization in supporting the process of production of these organization by the participation of all the members in achieving high quality. This process needs new ideas and attitudes this can be applied to spreading the culture of high quality by using a suggested model to the organization being examined. This model supports the application of the culture of high quality in its essential steps. It is worth mentioning that this subject has not been given much attention by the service and manufacturing organizations concerning its application. This situation has given us the impetus to suggest strategic ideas which will help in establishing behavior measure relevant to labour factor in addition to the possibility of reaching the nature of coherence of this rank and its effect. This will lead to the achievement of ways to establish future plan on the grounds of indication the present and future ends or objectives or goods. On the grounds of the facts mentioned above comes the need to the present study to show the nature of the relation between the culture of organization and the requirements of total quality management(TQM) and also measuring of culture on quality level in order to provide an objective opportunity for the manufacturing organizations especially the Iraqi ones in order to raise the level of their quality its production. The present study has reached a number of conclusions : There is an essential and strategic role which can be played by the organization culture through the implementation Total Quality Management since it is clear from the hypothesis of this study that there is a strong effect. There is also a clear and active role played by the organization culture in the essential demands for Total Quality Management. The relations in this side have always been positive. This proves the essential fact that the demands of high quality are completing one another to result in the improvement of quality and condensing the efforts of the workers and encouraging them to find new ideas for producing high quality products. The study has also reached the following suggestions : It is necessary that the managements should pay a continuous attention to the application of the of the requirements of the Total Quality Management. This top management should have faith in these requirements and the importance of spreading organization culture among the top managements members in the factory. The workers at different levels and specializations should join specialized training courses in the Total Quality Management to improve their skills. The canals of communication should be increased to give the workers an opportunity to send their suggestions and complaints to the top managements.
👁 مشاهدة
دور بحوث التسويق في نشر وظيفة الجودة لتحقيق رضا المستهلك : دراسة تطبيقية في الشركة العامة للصناعات النسيجية - حلة == The Role of Research Marketing In Quality Function Deployment To Achievement The Customer Satisfaction : Applied Study In State Company For Textile In Industries Al - Hilla
اسم المؤلف:
ازهار عزيز جاسم العبيدي
اسم المشرف:
يوسف حجيم سلطان الطائي
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
جامعة الكوفة - كلية الادارة والاقتصاد - قسم ادارة الاعمال
اللغة:
العربية
مكان الجامعة:
النجف
الصفحات الاولى:
المستخلص:
To Satisfy the customer is regarded the basic ends and the strategic aim that the business organizations tries to gain and to get this essential aim, the organizations used set of devises and methods, one of which is the Markting researches. By the organizations recognized the customers’ needs and whishes to meet what he expects through tran Lating these needs and wishes into features and characteristics available within the production or service. The translating of these features and characteristics comes through (بيت الجودة) or bringing out the fine quality job.To clarify the of markting research in bringing out the fine quality job to satisfy the customer this study finds out the answers for sercal questions like : - Do the markting researchs hare arole in satisfing the customer? - Do the markting researchs hare a role in accomplishing the dimensions of fine quality? - Does the bringing out of fine quality job need to use the markting reesearch? - Does the bringing out of fine quality have a role in satisfying the costumer?The study includes also a number of practical and theoretical chapters and sectionsThe first chapter deals with the importance, problem, goal, hypothesis and the examples of the study as well as the prevace studies.The second chapter is deviated to the system of markting information and the markting research.The fine quality and its dimensions and the most important way’s to improve quality that are embodied in bringing out the fine quality job are set in the third chapter.The fourth chapter studies how to satisfy the customer and to measure this satisfaction.The practical side has been dealt with in the fifth chapter where we mention the General Company for the textile fadustries in Hilla understudy and display and analysis the data and interpret the results concerning the question re from and display and analysis the data and interpret the results of bringing out the fine quality job and the sequence of production operations and the series of (بيت الجودة)Finally the study gets some conclusions and recommendations.
👁 مشاهدة
استراتيجيات الاندماج والشركة القابضة وتداخلاتها في القيمة الحقيقية للسهم : دراسة اختبارية على عينة من القطاع المصرفي العراقي الخاص == Merger of Holding Company Strategies & Interloping In Intrinsic Value of The Stock TEST Study of A Sample of Iraqi Private Bank Sector
اسم المؤلف:
ارشد عبد الامير جاسم الشمري
اسم المشرف:
جليل شيعان ضمد البيضاني
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
جامعة الكوفة - كلية الادارة والاقتصاد - قسم ادارة الاعمال
اللغة:
العربية
مكان الجامعة:
النجف
الصفحات الاولى:
المستخلص:
It is for the companies, regardless of the type of the activity they do (service, production,... etc.), to grow externally by merging or acquisition or by forming holding companies, also called business combinations.This study deals with these strategic & how to apply them to a sample of companies whose financial nature is dominating such as banks that be long to private bank sector in Iraq in which maximizing of enterprise value is a strategic goal for all types of these companies in order to remain in competitors environment & achieving maximum returns with possible least risks.Thus, this study came out with new style that has never been mentioned in the previous studies. So, this study is considered as corner stone for the companies to work inside the country now a days by preparations to face different challenges such as data revolution & expected opening to Arabic & foreign banks. It is the effect in real value of stocks of these companies due to merger operations & holding companies.It is noted from the research the clear intercept in maximizing the real value of the stocks & thus leading to maximizing the enterprise value which positively affect economical activity of the country as a whole
👁 مشاهدة
تحليل استراتيجيات مصفوفة قيمة الزبون كمدخل لتحقيق الميزة التنافسية : دراسة حال في عينة من الفنادق المساهمة المختلطة == Analysis of Customer Value Matrix Strategies As Approach To Achieve Competitive Advantage Field Analysis Study In A Sample of First Stair Hotels In Baghdad
اسم المؤلف:
يعرب عدنان حسين السعيدي
اسم المشرف:
زكريا مطلك خضر الدوري
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
جامعة بغداد
اللغة:
العربية
مكان الجامعة:
بغداد
الصفحات الاولى:
المستخلص:
تتبنى هذه الدراسة تحليل استراتيجيات مصفوفة قيمة الزبون كمدخل لتحقيق الميزة التنافسية.لان مفهوم قيمة الزبون يعد من المفاهيم المعاصرة ويستند على فلسفلة خلاقة.لذلك قامت هذه الدراسة بتحليل العلاقة بين فائض الزبون المتحقق من اتباع استراتيجية معينة من استراتيجي | This study adopt analysis of customer value matrix strategy as approach to achieve competitive advantage. Because the concept of customer value consider contemporary concept base on creative philosophy. Therefor this study analysis the relation between customer surplus that achieve from following specific strategy from customer value matrix strategy and it influence on the criteria of competitive advantage, we use qualitative and quantitative criteria to measuring competitive advantage. By depended on the philosophy of customer value we development the model of clock strategy and devise the model of customer value matrix. This study apply in the sample of hotel, in this study we appointing the location of this hotel inside the matrix of customer value by depended on the viewpoint of the customer and the management of the hotel, and study the gap between this viewpoint. And determine the future strategy for each hotel of the sample of the study. We found the hotel that superiority's in customer surplus achieve superiority in the qualitative and quantitative criteria.
👁 مشاهدة
امكانية استخدام بطاقة العلامة المتوازنة في تحسين الاداء المالي للمصارف التجارية : دراسة حالة في فروع مصرف الرشيد في محافظة البصرة
اسم المؤلف:
هدى عبد الغفور محمد
اسم المشرف:
مسلم علاوي شبلي السعد
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
جامعة بغداد
اللغة:
العربية
مكان الجامعة:
بغداد
الصفحات الاولى:
👁 مشاهدة
تصميم نظام المعلومات للموارد البشرية : دراسة تطبيقية في كلية الادارة والاقتصاد - جامعة بغداد == Design of Human Resources Information System / Case Study In The College of Administration And Economic
اسم المؤلف:
ندى اسماعيل جبوري القماج
اسم المشرف:
زكريا مطلك خضر الدوري | عبد الرحمن حامد الحسيني
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
جامعة بغداد
اللغة:
العربية
مكان الجامعة:
بغداد
الصفحات الاولى:
المستخلص:
يعد تصميم نظام المعلومات من الموضوعات الحيويـة والمميزة في حقل نظم المعلومات وادارة الموارد البشريـة،اذ هدفت الدراسة الى تصميم نظام معلومات للموارد البشرية خاص بكليـة الادارة والاقتصاد/ جامعة بغداد لحل المشكلة المتمثلة بعدم وجود نظام معلومات مؤتمت يساعد ف | The information system design is considered as one of the vital and remarkable subject in the field of information system and human resource management. The study goals to design a specific human resource information system for the college of administration and economic / Baghdad University. The study also goals to enrich the rational contents and to discuss these contents, the required data have been collected through the documents and files of human resources of the mentioned college. The suggested (new) system has been designed with the using of (Access 97) program which is considered as one of the programs of data base administrative system, the designed system has, actually paralleled the present model of the study. The work will be done according to this designed system in the mentioned college as a first stage, and it will be possible in the future to apply this system in all the other colleges and universities in our country. The study concluded to the following results : 1 - The difference in the design of the information systems and then the difference of the programs used in the design system.2 - The application of the suggested (new) system shares in working to accomplish the works very accurately and very quickly.Throughout the study some recommendations have been born which can cooperate to elevate the level of human resources in achieving the growing and progressing in the future.
👁 مشاهدة
امكانية تطبيق نظام المراجعة الادارية : دراسة ميدانية في الشركات العامة للصناعات الكيمياوية في محافظة البصرة == Ability To Applicate The Managerial Review System A Field Study In The General Companies of Chemical Industries In Governorate of Basrah
اسم المؤلف:
عبد الرحمن عبد الله عبد الرحمن
اسم المشرف:
مسلم علاوي شبلي السعد
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
جامعة البصرة
اللغة:
العربية
مكان الجامعة:
البصرة
الصفحات الاولى:
المستخلص:
This study aims to shed light on the extent of ability to applicate the managerial review system, and it has performed on manager in the general companies of chemical industries in the governorate of basrah. The study built on several theories, the most important one : using the organized managerial review system in the companies' which are studied to improve there performance. The conclusion from this study is : limited knowlgement of the companies administration (which are studied) to obvious official system of the total managerial `review
👁 مشاهدة
عوامل النجاح الحرجة واثرها في الاداء الاستراتيجي بمنظور ادارة الجودة الشاملة : دراسة تحليلية لاراء عينة في قطاع الصناعة المصرفية الخاص في العراق == The Effect of Critical Success Factors On Strategic Performance From The Perspective of Total Quality Management Philosophy Analytical Study In The Private Banking Services Industry In Iraq
اسم المؤلف:
عبد السلام ابراهيم عبيد
اسم المشرف:
زكريا مطلك خضر الدوري
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
دكتوراه
الجامعة:
جامعة بغداد
اللغة:
العربية
مكان الجامعة:
بغداد
الصفحات الاولى:
المستخلص:
شهدت السنوات الاخيرة نموا دراماتيكيا في صناعة الخدمات وتحديدا صناعة الخدمات المصرفية، في ظل تحولات جذرية متسارعة لعصر الاقتصاديات الافتراضية اذ تتراجع مزايا الكلفة وندرة الموارد امام الابداع والتفوق والتمايز. وتعد الصناعة المصرفية مفتاح التحول الى اقتصا | Recent years have witnessed a dramatic development in services industry specifically the banking services industry under the a aspices of accelerated radical changes of the virtual economics age. In this age the cost advantages and the scarcity of resources retreat against innovation, superiority and distinction. The banking industry is considered the key of transformation to the knowledge economics. It is facing, as other sectors of economy, many competitive challenges, chief among which may be the total liberation of the bank financial services, results of the information revolution, the attempts to globilize economics in away leads to remove boundaries, the overlap of interests and the competitive conflict. Establishing on what has been mentioned and due to the strategic role played by private sector banks through in the activation of the movement of investment and development in Iraq and because of the restricted areas of competition according to the scale economics, the study aimed at adapting the philosophy of (TQM) of the private banking services sector after the unique successes achieved by many world banks through implying philosophy as a competive weapon and a profit strategy and continuity in business environment.The study aims at treating the philosophy of (TQM) through a strategic perspective which accomplishes integrity among the frameworks and the operational requirements and the strategic content of philosophy as a strategy for superiority and pioneering in market beginning from the strategic analysis for the (CSF) relating to the dimensions of industry environment and the factors relating the strategic capabilities as forces of impediment or support to carry out the priorities of continuous improvement in the quality of services and the banking operations concerning design, application and performance. It eventually analyse the effect of (TQM) philosophy priorities on improving the strategic performance industry in connection with its competitive, operational and financial dimensions.This study adopted conceptual and objective criteria to collect data; the objective criteria have been devoted to study the indicators of the strategic performance, whereas the conceptual criteria included two questionnaire tools, the first of them was prepared for managers according to dicimal meter and the second for customers according to the five sides likert meter. The two tools have been prepared in the light of former studies, and then distributed to all bank’s managers and some branch banks managers. The customers questionnaire tools were distributed to a random specimen out of the industry bans customers from August through November - 2002. The data were analyzed descriptively where the linking hypotheses were tested by Spearman Rank Correlation method and the effect hypothesis were examined by simple - stepwise multiple Regression methods - virtually Kruskal wallis test was employed to verify discrepancies and differences among the independent and dependent variables the study includes seven chapters , the first one deals with methodology. The second , third and fourth chapters are devoted to discuss frameworks and theoretical information of the (TQM) philosophy. But , the fifth , sixth and the seventh chapters explicate the applied aspect of the study as well as the data analysis results. The study results have proves that there are real gaps in the accomplishment of the (TQM) priorities in banking operations and sevices , chief among which were the virtual performance of the banking services in view of industry for the realized quality of service from the customer’s point of view , then other two subsequent gaps were the gap of to be correspondent with and the design gap relating their used dimensions in the study. The results also showed the achievement of several study hypotheses or the acceptance of null , hypotheses concerning the connection and influence of the (CSF) which relate the industry environment dimensions with the priorities of (TQM) represented in the constant improvement of the correspondence quality by the significance of assurance and empathy dimensions , and virtually the continuous development of the virtual performance quality and the banking operations. The bargaining force factors of buyers and the density of present and expected competition are the most supporting factors to the industry responsiveness to the Priorities of the continuous improvement. Moreover many (CSF) which relate the strategic abilities achieved a virtual responsiveness to the priorities of the continuous improvement , chief among which were the human , technical , operational and Knowledge abilities. The results showed that the (TQM) philosophy had achieved an essential supports to the strategic performance of the industry , this fact has appeared clearly in the field of competitive performance represented in improving the customers’ satisfaction and improving the competitive position of industry and the operational and financially performance. The study has arrived to some recommendations the most important of them are : it is necessary that the private sector banks adopt the (TQM) as a strategy of survival and profit in market through practical and studied plans and programs to raise the level of the quality of bank services and operations. it also aims at seriously decreasing the quality gaps if it was to confront the forthcoming competitive challenges in the iraqi market starting from increasing the operations of the strategic analysis to the industry environment , the competitors trends , developing the information concerning the customers and his expectations and then translating these expectations accurately in characteristics and criteria of the banking performance. Moreover , the development of the marketing , conceptual and technical abilities is considered through increasing the interacting marketing programs , diversifying the marketing bland , employing advanced methods in communications and exchanging information. Finally , it is necessary to think about building strategic fusion’s or alliances among the industry banks to promote promote their competitive power in adopting the option of superiority through the quality of the banking services and operations.
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دور تنقيب البيانات Data Mining في زيارة اداء المنظمة : دراسة تحليلية في المصرف الصناعي
اسم المؤلف:
داليا عبد الحسين احمد الجرجفجي
اسم المشرف:
زكريا مطلك خضر الدوري
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
جامعة بغداد
اللغة:
العربية
مكان الجامعة:
بغداد
الصفحات الاولى:
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تصميم نظام كمدخل استراتيجي لتطبيقات الحكومة الالكترونية : دراسة حالة في مديرية التسجيل العقاري - البياع == Designing A System For Applying Electronic Governmen A Strategic Approch
اسم المؤلف:
بيداء ستار لفتة البياتي
اسم المشرف:
صباح مجيد سعيد النجار | عبد الرحمن حامد الحسيني
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
دكتوراه
الجامعة:
جامعة بغداد
اللغة:
العربية
مكان الجامعة:
بغداد
الصفحات الاولى:
المستخلص:
يحظى موضوع الحكومة الالكترونية باهتمام كبير من مختلف المنظمات في الدول المتقدمة والنامية على حد سواء، وذلك لاهميته في مجال تقديم الخدمات الى كل من قطاع الاعمال، والمواطنين، وما بين الدوائر الحكومية نفسها، وعليه يهدف هذا البحث الى تصميم نظام ليكون مدخلا ا | This search was aimed to design A system in order to Applying electronic government A strategic Approch in which the researched orgainaization (Directorate of Real - Estate Registration / Al - Bayaa) to enter in its apply. The case was accounted to process the search, interview, vission, and field visits were made to the searched orginazation and the organizations related to it, and also depend on the special records and documents to collect the data wanted to observe the traditional reality of the system and the work patter (proceduure) followed currently, according to that we made use of checking list as a loot to collect the data and information, and using the percentage and the median as statistic styles to analyze these data, and also to define the extent of (range of) applying the electronic government strategy in it.The propsed system was designed by using the managing data base system (Oracle) (81,I) and it’s programs were written in the structured Query language (SQL) , and the reason behind using this developed system, was it represents one of the best systems to managing, high - level data base, specialized in managing the network or the related computers among the organization, in addition to what it offers of facilities in exchaging the information and documents and providing the services, because it had high abilities which allow it to be accurate in handling the data and the easyness in reaching it.The choice was focused on one of the landed procedures which were process of selling the land parts as a sample for the search, because it reaches the highest percentage out of the done landed deals for the period of (1 - 1 - 2002) to (31 - 12 - 2002) which represents (33%) from total.The search have come to some conclusions : the application of the searched organization to the electronic government strategy and through the usage of data bases management system (Oracle), will help in achiving the customer( Citizen) satisfaction through the reached time taken to complete the after it was consuming long period could reach to three months, and that was due to the system ability to store the information and data in quality and quantity and in an organized order, also not having rapid processes in collecting, entring and handling these data.
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تسويق الخدمات المحاسبية. فحصها وتقويمها في المكاتب المحاسبية القانونية : دراسة حالة عن مجموعة طلال ابو غزالة - الاردن == The Marketing of Accounting Services Checking Evaluating In Law Accounting Offices (Case Study) In Group of Talal Abu - Gazala (Jordan)
اسم المؤلف:
احمد احمد احمد الرحومي
اسم المشرف:
ثامر ياسر البكري
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
دكتوراه
الجامعة:
جامعة بغداد
اللغة:
العربية
مكان الجامعة:
بغداد
الصفحات الاولى:
المستخلص:
اصبحت الخدمات اليوم باشكالها المختلفة والمتنوعة ونموها المتسارع تشكل الجزء الاكبر في اشباع حاجات ورغبات المنظمات والافراد على حد سواء، ومنها الخدمات المحاسبية التي تقدمها الشركات والمكاتب المحاسبية القانونية. بما تتصف به من خصائص وتنوع مثل خدمات التدقيق و| The services in various and different types and hurrying development be formed the biggest part in fulfill the needs and desires of organizations and individuals, such as accounting services which are submitted by law and accounting companies and offices in what have from service of checking with following up services, also the administrative and industrial consultations and informational techniques and others… etc, also become a great importance for continuous and stability works environment, this importance need to marketing these services, by actioninng marketing activities and their different tools of producer, pricing, distribution, spreading … etc. to show the importance of accounting and its effect on economic and social level. The study declared for specialists in this vital important accounting sector, that the companies and accounting offices in great number of advanced countries, become marketing procedures with its sides and activities are of daily works, and it’s obligated on Arabic accounting companies and offices to overcome these imposed difficulties and obstacles towards work by concepts and marketing procedures because what have from active and positive effects ways in support accounting companies and offices.In fact, these concepts and marketing dimensions were represented a main problems in past, which the research tried to distinguished their importance features for the benefit of specialists and professionals together, especially in Yamanian and Iraqi environment, and generally in Arabic environment by the study of researcher on (Talal Abu Gazala Law Accountant in Jordan), after elected it by Association of Jordanian Accounting because its good reputation and high position in accounting marketing, in addition, of wide abilities so it submitted various accounting services for wide classes of peoples of customers by net of branches cover about all main countries in Arab Land. This study contained six chapters.Chapter One : including the basic background of services in its first section and economic importance in section two, to distinguishing services importance and its development and advance procedures, and today formed high rate of economic activity outcome and great contribution in total national production.Chapter Two : section one showed the basic concepts of accounting marketing services, second section dealt with philosophical frame in its various dimensions, and they are really the basic strong rules to build effective activity marketing, it is the point for accounting companies to achieve their future ambitions.Chapter Three : including the elements of the mix of accounting marketing services in its two parts traditional and additional, containing in first and second section sequencely, these element represented the most important tools of marketing activity, which enable companies and accounting offices to build strong base of relations with customers and develop the image and position in society classes. These elements represented the most important tools of marketing activity which enable companies and accounting offices to built strong base of relations with customers and improve the image and position in society.Chapter Four : Concentrated on research’s procedure which contains on the problem of the study and the importance role of marketing activity containing accounting companies, research targets and them means of data collecting with its determiners by the procedure of study the state. Part Two : dealt with the studies of former references which reflected various marketing activities.Chapter Five : Is analysis for the reality of application accounting rules and the elements of marketing mixture of accounting services in group by three sections first one is descriptive the reality of group and its submitted activities, which reflected the variety and numbering the accounting activities and implementing fields, section two concentrated on amendment the accounting rules of marketing accounting services, which is know by its results that a group achieved great successes. Part three : dealt with the lists of checking of elements the marketing mixture, which can from its results clear that the group direct towards building active marketing opposite of what existence in accounting companies and offices which are still far away from this field.Six and Last Chapter : contained the most important conclusions in section one, but in section two included the practical and future recommendations.
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الذكاء الشعوري وعلاقته ببعض متغيرات القيادة الادارية : دراسة تحليلية == Emotional Intelligence And The Relationship With Some Variables of Managerial Leadership (Analytical Study)
اسم المؤلف:
ابراهيم خليل ابراهيم الطائي
اسم المشرف:
سعد العنزي
الموضوع العام:
الادارة والاقتصاد
السنة:
2004
الموضوع الدقيق:
ادارة اعمال
الدرجة:
ماجستير
الجامعة:
جامعة بغداد
اللغة:
العربية
مكان الجامعة:
بغداد
الصفحات الاولى:
المستخلص:
تتناول هذه الدراسة الميدانية تقييم مستوى الذكاء الشعوري للقادة الاداريين في بعض شركات قطاع الصناعة العراقي، وعلاقته بمجموعة من المتغيرات المتعلقة بهؤلاء القادة، وهي الجوانب الشخصية (الجنس، العمر، الحالة الاجتماعية، التحصيل الدراسي وسنوات الخدمة) والان | This study implies measuring and evaluating level Emotional Intelligence (EI) of leaders and investigate the relationship between (EI) and certain personal variables at the Iraqi public industries sector (Age, Gender, Social Status - single or married - , Education and Work experience), leadership style, and managerial levels. The research used a large data set comprised of (124) leaders of various management levels (Top, middle and first - line) working in public industrial sector in Iraq (State Company of electrical industries & State Company of batteries industry). The purpose of the study was to test certain hypotheses (Three main hypotheses and eight subordinate ones) particularly that one presuming correlation between (EI) and the behavioral style of the leader. Consistent with the significance of (EI) for business firms leadership and due to no previous research has been conducted in respect to this topic, this research would be considered as precedent so that to pave the way for future researches. Data of questionnaires have been statistically calculated and descriptively analyzed by using computer software according to (SPSS) model to estimate Chi - square, Mean, Median, Balanced proportions, Standard Deviation, Spearman Rank Correlation Coefficient and Factor Analysis. The results of the study led to several conclusions, most important of them are : Difference level of (EI) by disparity of Personal traits and leadership style of leaders. Some of the results agreed with the hypotheses, while others did not agree with other pertaining ones, It is highly recommended to consider (EI) upon filling the leadership position at subject firms.
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