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Author name: لمى طارق محمد الجادر

Supervisor name: عباس علي ظاهر العامري

General topic: Administration and Economics

Specific topic: Hospital Management

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Author name: فوزي هاشم اللامي

Supervisor name: عبد السلام لفتة سعيد

General topic: Administration and Economics

Specific topic: Hospital Management

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

برنامج لتدريب وتطوير مهارات قادة المنظمات الصحية العراقية == Aprogram For Training & Developing The Skilles of The Leaders of Health Organization of Iraq

Author name: فليح حسن طخاخ

Supervisor name: عباس علي ظاهر العامري

General topic: Administration and Economics

Specific topic: Hospital Management

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: Leadership is considerate of central businesses for all head masters of the organizations and with different levels of organization and the featurs of the leader effects in the organize workshops as all and as well as different joints of the organization & it may consider by some people one of the most important features in the success of organization work.Today responsibility on leaders are more complicated it's not as simple as the past or the advanced technical devices which are dominate but that in front of the leader & the mangier devices & submissions he has to deal for reaching and obtain the aims of the organization & it's strategies the leader has to be aware of all conditions the might face him in these environments.Training process takes priority in changing & the required straightening in manger behavior as well as acquiring them the general skills & special skills in their fields - business organizations spend to day great pudgites on training programs cause it is the best way available for business organization for adjusted the developing & not giving away the competitive in work sector that is targeted.From above we see the importance of management leadership & training the management leadership & developing them especially, and for this aim we present this paper to stand in the face of an important problem which is the low level of the available training programs that if it is available it will make the leaders of health organization mangier get benefit from it in all it's parts & divisions for health ministry.The research spread on four chapters the first one the research scheme while the second one shows the basis theory in leadership & training subjects and the third chapter showed the suggested program & it's applying & straightening steps and the last chapter tackle the conclusions & prorate recommendations

علاقة التغيير التكنولوجي بنجاح المستشفى : دراسة حالة في مستشفى الصدر التعليمي بمحافظة النجف الاشرف == The Relation of The Technological Change In The Hospital Success (A Study To Case In Al - Sadder Teaching Hospital / Najaf Al - Ashraf)

Author name: فلاح حسن علي الخفاجي

Supervisor name: صلاح الدين عواد كريم الكبيسي

General topic: Administration and Economics

Specific topic: Hospital Management

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: سعت الدراسة الى تحديد علاقة التغيير التكنولوجي بنجاح المستشفى، واستهدفت الدراسة مستشفى الصدر التعليمي بمحافظة النجف الاشرف كميدان للدراسة وحددت المدة ثلاث سنوات من 2000 - 2002، وقد اختيرت الاجهزة التي ادخلت الى المستشفى بوصفها عينة للدراسة والبالغ عدده | The study intends to specify the relation of the technological change in the hospital success, and Al - Sadder teaching hospital in Al_Najaf Al_ashraf governeer has been targeted as a study field and the period have been defined from 2000 up to 2002, then the equipments that entered to the hospital at that period have been choosed and described as a sample for the study and their appointed about (21) equipments.This study pursues to analyse the needs and the fact of the technological change process in Al_sadder teaching hospital, also it intends to answer the following questions : 1_What is the fact of technological change in the hospital (study field) ? 2_What is the level of the hospital management perception to the technological change as described as a gadget to reach the success?3_What is the role of the technological change in improving and reinforcing the organizational success of the hospital ?4_What are success needs of the technological change programs and its critical success factors ?In order to achieve the study goals, the main hypothesis has been defined which is (There is incorporeal correlation relation between the technological change and the organizational success) which leads to four subsidiary hypotheses after defining the changeables of the organizational success which are ]work productivity, machinery productivity, and employees satisfaction which are (annual adjusted doctor payment, and annual adjusted substaff payment), and payback period & reciprocal payback period [that show the correlation relation between the study changeables. these hypotheses have been tested statistically by : 1 - Percentage (%).2 - Correlation factor (R).3 - (t) test.4 - ( R2) factor. According to the results , the study appointed group of conclusions, the most important one that the hospital management invested the change in technology for most equipments in reinforcement of work productivity (in proportion of 67%), machinery productivity (in proportion of 67%), and employees satisfaction represented by ]annual adjusted doctor payment (in proportion of 60%), and annual adjusted substaff payment(in proportion of 50%)[. Also it can payback the costs of all new technologies within the hypothetical productive lifetime (in supported costs) but it can not payback the costs of the most new technologies (in nonsupported costs) within the hypothetical productive lifetime.And this study appointed group of recommends, the most important are : there is necessity to change the attention of health sector management to continuous intention to insert the continuous change in technologies and continuous improving all over the equipments and technological operations in the hospital, and there is necessity to the hospital management to keep its achieved profits from its policies to maintain the achieved success which represented by increasing work productivity, machineries productivity, and employees satisfaction. And there is necessity to the hospital management to modify its policies to gain more support from the government in the change of medical technologies where the change cost is not measured at cost / benefit level, but it is measured at the disease level where the health of the person and community, improvement of life, and decrease the death rate are the major profits versus change costs.

تطبيقات معايير التميز الحكومي في تقييم الاداء المؤسـسي للامانة العامة لمجلس الوزراء : دراسة حالة == Appliction of Government Excllence Criteria For Performance Evaluation Studying Case In The General Secretariat For The Council of Ministers Circles

Author name: فدك جواد كاظم الزبيدي

Supervisor name: سعد علي حمود عباس العنزي

General topic: Administration and Economics

Specific topic: Strategic Planning

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: سعى البحث الى تسليط الضوء على تطبيق الانموذج الاوربي للتميز (EFQM) في الامانة العامة لمجلس الوزراء، ونظرا لاهميتها ومكانتها ودورها الفاعل في تقييم اداء الحكومة العراقية، ظهرت الحاجة الى تقييم الاداء المؤسسي لها، ومدى تحقق التميز اخذين بعين النظر الانفتاح | The research seeks to shed light on the application of the European model of excellence (EFQM) (European Foundation for Quality Management ) in the Iraqi Cabinet, and due to their importance and status and its active role in evaluating the performance of the Iraqi government, the need to evaluate institutional performance is appear, and the achievement of excellence, taking into consideration the great openness and intensification of government competition and development emerged Universal Systems assessment based on the principles and criteria, organizations seeking to adopt strategies to excel through its focus on institutional performance, away from all the random lead to the decline of the level of performance required. So the aim of the research is in the construction and development of a form of institutional performance for Iraqi Cabinet to assess. As well as the diagnosis of the mechanism that can be applied to achieve excellence in accordance with the currently approved standards, and the degree earned from the actual implementationIraqi Cabinet Was chosen as an area for research, and designed checklists to collect data on the assessment of organizational performance by applying the European model of excellence standards, the fact that the data model fit with the needs and desires of the research community, and which can identify the strengths to keep them and reservoirs opportunities to exploit and the areas of the defect to be scaled, and take action to improve performance and the comparability of port performance and results achieved with the required target performance and results.The research finds the importance of assessing the quality of performance for government institutions seeking to organizational excellence. The success of the process of evaluating the performance you need to keep pace with technological development and work under the e - government helps achieve the overall speed and decision - making, as is the application of the European enterprise model for Quality Management Model and the right way to reach excellence being the most widespread and appropriate governmental institutions, and moreover it is necessary to have a especially the Division of strategic planning as well as evaluation of institutional performance within the Department of total quality management and institutional development, and the adoption of the weighted performance index card and as a measure of the performance of departments and sections of the Iraqi Cabinet. The research recommended that the importance of the strategic plan be in line with government targets year government program, the drafting of a model as a prize and an Iraqi national for quality and excellence similar Arab and international awards, the need to provide feedback as a result of the process of evaluating performance, and keep abreast of modern developments of the methods used in the process of assessing performance, as well as development technical, and to create a sophisticated environment that supports innovation and utilized in the process of continuous improvement, and finally the mainstreaming of the Iraqi Cabinet's experience to the rest of the Iraqi state institutions.

Author name: عمار عماد الاعرجي

Supervisor name: رعد عبد الله عيدان الطائي

General topic: Administration and Economics

Specific topic: Hospital Management

Degree: Higher Diploma

University: University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration

Language: Arabic

University location: Baghdad

First pages:

Abstract: The research aims to know the current organization of health institutions in terms of centralization and decentralization and its impact on customer satisfaction through its reflected on the quality of health service provided. By searching the literature review of administrative and shed light on the role of administrative organization in the management of health institutions were also clarify the concept of centralization and decentralization as one of the aspects of the organization and the advantages and disadvantages of each of them, on the other side was to clarify the concept of service quality dimensions in health ten. On the practical side was selected two samples : the first was managers and assistants to primary health care centers in the province of Karbala, numbered 48 for the measurement of where you stand the administrative organization of these centers in terms of centralization and decentralization, and the second was patients those institutions and reached the 120 for the diagnosis of the extent to which these institutions to the needs of the citizens of health services by measuring the quality of services provided, and the appropriateness of the current organization to improve those services. The most important researcher conclude that the administration of public health Karbala follow the central work of administrative with primary health care centers in all the functions of the organization, and came customer satisfaction to achieve the level of acceptability are good but at the same time did not rise to the level of ambition, which indicates that there is no compatibility between the system Central approach and the level of customer satisfaction on service provided The most important recommendations, should be given sufficient powers to manage the health centers to carry out the functions assigned by the organization better and gradually, and the most important aspects of the grant of powers is in the management of human and financial resources as the basis of the work of organizations