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معايير قياس كفاءة السيطرة على المصادر المشعة

Author name: يعقوب ابراهيم جلود الموسوي
Supervisor name: مها كامل جواد
Specific topic: Strategic Planning
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:

تحليل استراتيجيات مصفوفة قيمة الزبون كمدخل لتحقيق الميزة التنافسية : دراسة حال في عينة من الفنادق المساهمة المختلطة == Analysis of Customer Value Matrix Strategies As Approach To Achieve Competitive Advantage Field Analysis Study In A Sample of First Stair Hotels In Baghdad

Author name: يعرب عدنان حسين السعيدي
Supervisor name: زكريا مطلك خضر الدوري
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تتبنى هذه الدراسة تحليل استراتيجيات مصفوفة قيمة الزبون كمدخل لتحقيق الميزة التنافسية.لان مفهوم قيمة الزبون يعد من المفاهيم المعاصرة ويستند على فلسفلة خلاقة.لذلك قامت هذه الدراسة بتحليل العلاقة بين فائض الزبون المتحقق من اتباع استراتيجية معينة من استراتيجي | This study adopt analysis of customer value matrix strategy as approach to achieve competitive advantage. Because the concept of customer value consider contemporary concept base on creative philosophy. Therefor this study analysis the relation between customer surplus that achieve from following specific strategy from customer value matrix strategy and it influence on the criteria of competitive advantage, we use qualitative and quantitative criteria to measuring competitive advantage. By depended on the philosophy of customer value we development the model of clock strategy and devise the model of customer value matrix. This study apply in the sample of hotel, in this study we appointing the location of this hotel inside the matrix of customer value by depended on the viewpoint of the customer and the management of the hotel, and study the gap between this viewpoint. And determine the future strategy for each hotel of the sample of the study. We found the hotel that superiority's in customer surplus achieve superiority in the qualitative and quantitative criteria.

ادارة الابداع في القطاع الصحي العراقي : دراسة حالة في عينة من مستشفيات دائرة صحة بغداد - الكرخ

Author name: ياسر مرتضى الكتبي
Supervisor name: غانم رزوقي انيس العزاوي
Specific topic: Hospital Management
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: لم يعد يختلف اثنان في قول بان العالم قد دخل في رحاب الالفية الجديدة بثورة اتصالاتية ومعلوماتية لم تشهد البشرية مثلها على مر العصور , فالمنظمات اليوم باتت تعيش في عصر المعرفة التي تتطلب جهود ابداعية خلاقة لموجهة تحدياتها ومنها العولمة.اذ ان ادارة المنظمات

ضغوط العمل التنظيمية وانعكاسها على جودة التدقيق : بحث ميداني في ديوان الرقابة المالية الاتحادي == Job Stress Regulatory And Its Impacts On The Quality of Audit : Field Research In The Federal Board of Supreme Audit

Author name: ياسر سعد عبد الامير
Supervisor name: اياد طاهر محمد الجبوري
Specific topic: Control and Inspection
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف البحث الى التعرف على العلاقة بين ضغوط العمل التنظيمية التي يتعرض لهراؤساء الهيئات الرقابية في مجال عملهم وانعكاسها على جودة التدقيق التي يقوم بها الديوان في ظل التحديات الكبيرة التي تواجهه , في مكافحة مظاهر الغش والتلاعب الاداري والمالي للجهات الخاضع | The research aims to determine the expected effects of pressure role conflict, pressure the physical work environment, one of the dimensions of the organizational work on the quality of auditing the Federal Office of Financial Supervision pressure in light of the major challenges facing, in the fight against the manifestations of fraud and administrative and financial manipulation of entities under the control of the Bureau, the study addressed the phenomena first pressure Labor dimensions role conflict Physical work environment represents the independent variables to look in that audit quality represented by six adherence to accounting standards and audit and legislation prevailing procedures requirements, and the discovery of errors and is representations prevailing, planning the audit process, and evaluation of audit risk, and the guidance and supervision of the regulatory bodies and the quality of the auditor representing the dependent variable report was study the relationship And the effect of each variable of explanatory variables him, representing the research community in the Federal Office of Financial Supervision, as the research sample represents the heads of regulatory bodies in all audit departments and all production and service and commercial sectors and the public and private sectors affiliated to the Federal Office of Financial Supervision In Baghdad province's (73) Chairman of the Commission. The study included a major impact hypothesis addressed the correlation between the dimensions of the organizational work stress relationship (role conflict, and the physical environment of work) and the requirements of audit quality, The research Statistical methods (ranks of Spearman correlation coefficient, linear regression coefficient), where the results were extracted using statistical software (SPSS) The research found a group of the most important findings of the existence of a positive and strong correlation statistically significant moral high degree of pressure between each role conflict and pressure the physical work environment with the discovery of the fundamental errors and misrepresentations.

اثر عائد المقسوم ونسبة التوزيع في اسعار الاسهـم العاديــة : دراسة تطبيقية == The Effect of Dividend Yield And Payout Ratio On Common Stocks Prices An Applied Study

Author name: ولاء اسماعيل عبد اللطيف النصار
Supervisor name: محمد علي ابراهيم العامري
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: يعد عائد المقسوم ونسبة التوزيع اثنين من اهم المؤشرات المالية، اللذين حظيا باهتمام مميز على الدوام، وذلك لدورهما المهم في تحديد القيمة السوقية للسهم العادي، اذ يتحدد سعر السهم في ضوء هذين المؤشرين بالاستناد الى الارباح المتحققة والسياسة المتبعة في توزيعه | The Dividend Yield and the Payout Patio are considered as the two of the most important financial. Indexes that have always got a significant attention due to their important roles in determining the market value of common stocks.Price of a stock is usually determined in the light of these tow indexes, depending on the realized earnings as well as on the policy being followed in paying them out.This study has aimed to test the effect of the Dividend Yield and the Payout Ratio on the market value of the common stock in the Iraqi environment. The sample of the study consisted of (12) partnership and private companies, (7) of which are mixed partnership companies and (5) private partnership companies. This study has covered the years 1995 - 1999 and that period was divided in to two sub - periods each of them is of (5) years interval.The study has adopted two main hypothesis namely : 1 - Dividend Yield and Payout Ratio have positive effect on the market value of the common stock, and this effect differ according to the differ of the company's ownership.2 - If the return on equity is higher than the required rate of return then : a. The low Dividend Yield and the low Payout Ratio would result in an increase of the price the stock.b. The low Dividend Yield and low Payout Ratio would lead to an increase in the price/ Earning Ratio.For the purpose of analysing and testing the relation between the variables of the research, beside testing the two hypotheses mentioned above, this study has used a number of financial and statistical methods, and then it reached to a number of conclusions, the most important of them are the weakness of Dividend Yield and Payout Ratio effect on determining the market value of stocks; that is because the dividend is low.

تطوير خطة شاملة لادارة النفايات الطبية في عدد من المستشفيات العراقية : دراسة حالة == Development of Comprehnsive Plan For The Management of Medical Wastes In A Number of Iraqi’s Hospitals Case Study

Author name: وفاء محمد زكي هادي الوتار
Supervisor name: سعد علي حمود عباس العنزي
Specific topic: Hospital Management
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: This study was carried out on medical waste responsible personnel at ministry of healthy, AL - Karkh health directorate , AL - Rasafa health directorate and three large hospital at Baghdad. Data collection started from 1st Oct - 2006 - 1st March 2007 Each participant was subjected to five questions and checklist including 62 paragraphs, in addition to a meeting for about 2 - 2.5 hours for each one. The results indicate that 50% (3 / 6 ) of Participant don’t have medical degree related to waste management such al community medicine or hospital administration. The percentage of those who get training about the subject was found to be 33.3% (2/6). Most of the participant reported that they depend on WHO system for managing medical waste, and they don’t have any idea about Iraq’s law regarding waste management. It has been found that majority of health care establishments having many gaps in their medical waste management system such as : 1. Lack of starting medical waste management plan. 2. Lack of conduction an medical waste survey and invite suggestion. 3. Lack in recommend improvement , allocate human and financial resources and arrange for implementation. 4. Lack in draft of medical waste management plan. 5. Lack in Approvement of medical waste management plan and start implementation. 6. Lack in the periodic review of the plan All of the participants reported that there is designation of responsible personnel for medical waste management in their establishments There is statistically significant relation ships between all hypothesis mention in the results by using computerized statistical program (Spss), x2 and t - test

عملية التوثيق للمعلومات وسبل معالجة الاخطاء التي تتضمنها : حالة دراسية في مستشفى بغداد التعليمي == Information Documentation Process And The Methods of Errors Treatment Case Study In Baghdad Teaching Hospital,

Author name: وفاء حسين عباس
Supervisor name: صلاح الدين عواد كريم الكبيسي
Specific topic: Hospital Management
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف هذا البحث الى توصيف عملية التوثيق وتشخيص الاخطاء وسبل المعالجة في مستشفى بغداد التعليمي - دائرة مدينة الطب وتبرز مشكلة البحث باثارة تساؤلات عن متغيرات البحث وبالجانبين النظري والميداني وما هي طبيعة الاخطاء التي تتضمنها عملية التوثيق وما افضل سبل المع | The current research aims to explain the documentation procedures, on which characterized by fault diagnosis and access to treatment in Baghdad Teaching Hospital - Directorate of Medical City, by using the checklist to describe the documentation operation which called some times by (explanation of the documentation procedure, also find the quality of the documentation process, ensure the confidentiality of documents, simplifying the procedures of the documentation process, speed and flexibility of the documentation process, the sustainability of the process documentation), as well as a questionnaire to diagnose faults and remedies on a sample consisting of 39 individuals, whom as follow (director, head of department , division director, unit responsible),whom used statistical tools like calculated medium, arithmetic standard deviation, and coefficient of variation.The relative important highlights of the research problem by raising questions about what variables research and sides theoretical and experimental, which show what is the nature of the errors contained in the documentation process and the best remedies for these mistakes and adopted a check list the resolution as an essential tool as well as personal interviews and observations of the researcher to collect data and information that has been processed and analyzed using a number of statistical methods have been reached on several results, notably the weakness of hospital procedures to keep secret, also mention about the errors and methods of treatment, so it's so and most important for a statement the hospital administration attention to secret documents and paying high attention to this issue to prevent unauthorized access to documents and to take necessary measures to protect them.Also finding the procedures in documentation and mis line also the unabvios the statement in the result to treat the errors, after it can use the documentation using electronic, which capable for the major of the research samples, also the important. Also enhancement the research sample also to enriched the trust for the documents users. And finally the most recommended were the need to depend the management for the Baghdad teaching hospital, and increase the electronic documentation importance. Also finding the errors which occur during the hand manipulation, and try to decrease these errors treatment. Also take care of the increase the quality of documentation and release the concentration in which involved

دور تكنولوجيا المعلومات في تنفيذ الستراتيجية : دراسة حالة في شركة الاستكشافات النفطية == The Role of Information Technology In The Implementation of The Strategy Case Study In The of Oil Exploration Company

Author name: وفاء باسم توفيق الجاف
Supervisor name: صلاح الدين عواد كريم الكبيسي
Specific topic: Strategic Planning
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
Key words:
  • تكنولوجيا المعلومات
  • التنفيذ الستراتيجي
First pages:
Abstract: يهدف البحث الى تشخيص دور تكنولوجيا المعلومات بابعادها( الاشخاص المحترفون,الاجهزة والمعدات وشبكات الاتصال , قواعــد البيانات , البــرمجيات ) في تنفيذ الستراتيجية اذ اعتمدت الباحثة عناصر نموذج ماكينزي 7S ( الانظمة المرافقة لعملية التنفيذ الستراتيجي, نمط ال | This paper deals with the following four chapters : 1 - Chapter I : research methodology. 2 - Chapter II : First topic : Information Technology - identifiable look. The second topic : strategic implementation. 3 - Chapter III : The practical side. 4 - Chapter IV : Conclusions and recommendations. The research aims to diagnose the role of information technology dimensions (professional people,Equipment and communication networks, databases, software) in the implementation of the strategy as a model McKinsey elements adopted 7S (associated systems for the process of strategic implementation, management style, an appropriate structure for the process of strategic implementation, skills, cadre Company (individuals), common values, strategy) in Company explorations of oil and that using the checklist prepared for this purpose, and used several methods of statistical such as redundancy, percentages, mean, Pearson correlation coefficient as it included a checklist of 20 questions to the variable information technology and 35 question to variable implementation of the strategy by five questions for each dimension and the most significant results that have been reached is the presence of a positive correlation relationship.

اثر البرنامج التدريبي في تحسين اداء الادارات الوسطى : دراسة ميدانية في شركة نفط الجنوب == The Influence of Training`S Programe To Improve The Employee`S Performance In The Intermediate Management (Site Study In South Oil Company

Author name: وعود هاشم سليم الخفاجي
Supervisor name: علي محسن يوسف
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: Training has been considered as an important activity. All organizations focus on training's importance to improve the human recourses performance and increasing its efficiency and effectiveness throughout the : evolution of information's and knowledge's , Cultivate the skills and experiences , training's influence on the directions of the employee's behaviors in the Organization. This study's problem had focus on this question : "How can training took part to improve the employee's performance in the intermediate management in the South Oil Company ?".The major aim behind this study is to experiment the relationship between training ; through its optimistic : ( the limitation of training's program , training's goals , designing of training's program , trainer , training's place , training's requirements , training's program performance) and its influence in the human racecourses` performance in the intermediate management through its optimistic : (job's fields , persevering , cooperation and relationships , mental capability , personal characteristic and psychological preparations)This study took place in the South Oil Company focusing on a sample of administration and technician department's managers. They were about (56) member of departments managers. All of them had a bachelor degree.This study had been established upon a major hypothesis to the effect that : adopt a comprehensive training program took part in improving the performance's level of the employee in the intermediate management in the South Oil Company.There are also three subsidiary hypothesis. They are : - - There is an abstract relationship between the limitation of training's needs and performance's level. - There is an abstract relationship between planning the training's program , the goals , designing and performance's level. - There is an abstract relationship between the limitation of training's needs (trainer , trainee , training's budget and training's period) and performance's level.The most important conclusions this study had reached is that ; thesample had a high concerning with training and its influence on doing their jobs.This study had reached a major recommendation which is building a specialized training centre designed with modern training requirements and specific training staffs that have a scientifically and practical experiences depends on a developed methods , and produce a modern training programs. These programmers are made for intermediate management's participants like ( situation's consideration's , contests , representation ) in order to evaluate their skills and abilities

تصميم نظام لتقييم اداء المدارس العراقية على وفق انموذج التميز الاوربي EFQM : دراسة حالة == Design A System To Assess The Performance of The Iraqi Schools In Accordance With The European Excellence Model EFQM / Case Study

Author name: وسن كامل فاضل
Supervisor name: سناء عبد الرحيم سعيد العبادي
Specific topic: Strategic Planning
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف هذا البحث لاعتماد انموذج التميز الاوربي للمؤسسة الاوربية لادارة الجودة EFQM في نظام تقييم الاداء للمدارس العراقية، وذلك للتطوير والتحسين المستمر لجودة التعليم في المدارس والخدمات المقدمة لجميع المستفيدين (طلاب, معلمين, اولياء امور, مجتمع) ما يحقق لهم | The aim of this research of the adoption of the model of the European excellence European institution Quality Management EFQM model in the performance appraisal system for the Iraqi schools, scalable and the continuous improvement of the quality of education in the schools and services provided to all beneficiaries (students, teachers, parents, a society ) what is in their satisfaction with these services and the least costs and high quality and keep up with the rapid development of the educational developments. As well as on the diagnosis and analysis of the current reality of the Al Kawthar Secondary School with portraits as a sample research and its strengths and opportunities must be activated and invested the strengths and weaknesses that must be processed to develop their performance. So it was used Checklists derived from the standards of the model of the European excellence in the evaluation of the Al Kawthar Secondary School with portraits for the purpose of data collection on the secondary school and then evaluated and diagnosis of the strengths and weaknesses, And requests that personal interviews with the management of secondary school mentioned through field cohabitation and practitioners and some teachers and students. as well as with some of the parents and some supervisors and staff of the Research and Studies Department in the ministry of education as well as the directors of the sections of the officials and several people in the upbringing of Baghdad - Al - Karkh third. And the collection of information through the existing records in the secondary school and the Statistical Division , Department of Educational Planning. And through the preparation of questionnaires and surveys to the opinion of the customers and human resources and grade that related to the secondary school depend on the checklists the special of the model of the European excellence.Through the final results of the Assessment Note that secondary got a final assessment of the 38% a few of the despite being secondary with portraits should be on the management of secondary school intake of weaknesses to processed. And the highest standard for enablers of secondary achieved is the criterion of human resources management to achieve the ratio of 60 %, while the criterion of the results of the customers got the lowest percentage of 25%, which requires here from the management of secondary school to exert more effort to meet the wishes of the customers consistent with the objectives of secondary school.the research reached to the need to adoption of a model quality European fusion in the level of education of the work on the development of standards for the current performance of its role in improving and enhancing performance and also in the levels others in the Iraqi state and also disseminate a culture of quality and excellence. as well as preparation of Quality Award whether material or moral and give to each institution distinct adopt these standards.

الاساليب الادارية لحماية المال العام والحد من الفساد المالي ولاداري : دراسة تطبيقية == Administrative Methods To Protect Public Money And The Reduction of Administrative And Financial Corruption _ An Empirical Study

Author name: وائل عذب حاجم العميري
Supervisor name: نوال طارق ابراهيم
Specific topic: Performance Evaluation
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: Based research topic in the study of variables presidents in the work of the Office of the Inspector General, two administrative methods to protect public funds and the second reduction of financial and administrative corruption, and the correlation between the theoretical aspect of the study with the practical side, kicks off this research to link the most important functions of the Office of the Inspector General, a function control and audit and its impact the functions of state institutions, as a means effective in reducing the incidence of financial and administrative corruption and achieving integrity, with the ethics of public office, which is one of the most important aspects that lead to administrative corruption, in order to access the respondent officers to aim at the prevention of corruption types and forms to ensure the health and safety workflow in government departments.To understand the nature of the relationship between the variables under study, it has been adopted administrative methods to protect fundsPublic independent variable through three dimensions, (constitutional protection, criminal protection, civil protection), and cases of financial and administrative corruption is variable depending through five indicators, (bribery, embezzlement, theftAnd fraud, forgery, abuse of office, mediation and nepotism.)The problem for research on the phenomenon of financial and administrative corruption and account for a significant attention by developing societies is greater than before the developed societies and interesting, because of this phenomenon from the effects of serious repercussions for the future of the state in the economic, social, cultural and political aspects and to bring the losses can not be estimated price, which is phenomenon represents a violation of the laws and regulations and this problem take pictures of several, including bribery, influence peddling or favoritism or nepotism or theft of public funds, or take the abuse of power, in order to achieve personal benefits to the employee himself or to a group in a way, but we believe that this phenomenon is a problem worth looking at and the study.The research aims to enhance the role of administrative methods to protect public money and its implications in the fight against financialand administrative corruption and to identify obstacles and ways to overcome them, and highlights the importance of administrative methods through the increase in cases of financial corruption at the global level, particularly Iraq, and what it requires from the application of these management techniques by regulators and the development and possible future solutions to address this dangerous phenomenon and carry out comprehensive reforms in state institutions, leading to support the economy in Iraq and the advancement of society and make it free from serious pests of corruption by standing on the main aspects and forms of administrative and financial corruption, diagnosis, determine the causes, what are ways and means to curb administrative and financial corruption, highlighting the contribution of regulatory agencies to minimize the administrative and financial corruption, through the link between these two variables.Of the reasons that led me to choose this subject, the role of public money in people's lives as they relate to their interests to provide public services and satisfy the needs of an audience of users, as well as the physical means by which exercise management activities, as well as the reasons that led me to search strange phenomenon that striking considering the decline of dealing with public money, as money goes, or the money is not his owner, and therefore be vulnerable to attack him from the individuals squatters intent to yours, or harm him because of misuse, or state employees charge of it, all of this prompted me to highlight the legal protection for this money, indicating strengths and weaknesses, whether it is in the legislation or in the protection of the law the competent organs

واقع ادارة اقسام الطوارئ في مستشفيات دائرة صحة بغداد - الرصافة وافاق التطوير : دراسة تحليلية

Author name: هناء حميد جاسم المعموري
Supervisor name: سعد علي حمود عباس العنزي
Specific topic: Hospital Management
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:

دور نظام معلومات الموارد البشرية في بناء نظام تقييم اداء العاملين : دراسة تحليلية لاراء مديري الاقسام في مقر وزارة التعليم العالي والبحث العلمي == The Role of Human Resources Information System In The Building Employees Performance Appraisal System/Analytical Study of The Views of Managers of Departments In The Center of The Ministry of Higher Education And Scientific Research

Author name: هديل علي عبد مهدي التميمي
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: تهدف هذه الدراسة الى تحديد دور نظام معلومات الموارد البشرية في بناء نظام تقييم اداء العاملين في وزارة التعليم العالي والبحث العلمي/مركز الوزارة، من خلال قياس كفاءة نظام معلومات الموارد البشرية وتاثيرها على عملية تقييم الاداء، فقد لمست الباحثة حاجة الوزارة | This study aims to determine the role of Human Resources Information System in building performance assessment system working in the Ministry of Higher Education and Scientific Research / Center for the ministry, by measuring the efficiency of the HR information system and its impact on the performance appraisal process, it has touched the researcher need the ministry to devise methods that employ outputs Human Resources Information System in the organization surveyed for the development of methods and levels of the process of assessing the performance of its employees, in order to decide whether the role played by human resources information system in the process of assessing the performance of employees, we raised the question of President the following : (To what extent the efficiency of human resources information system? And what effect that in the process of appraisal the performance of workers?)In order to achieve the goal of the study, and answer questions about the problem reached a researcher through thought and theoretical studies related to the building scheme supposedly shows the relationship between the variables of the study, as it consisted of Human Resources Information System as an independent variable included six dimensions of the sub (the accuracy of information, speed information, relevance of information, quality information, quality system, the use of the system), and the system of evaluating the performance of employees as a variable supported include six dimensions of the sub (functional analysis, performance evaluation criteria, methods of performance evaluation, feedback, training resident, quality system evaluation) have interacted these variables to form the framework around which the study. The study population consisted of academics and administrators owners of management positions within the level of middle management personnel in the Ministry of Higher Education and Scientific Research / Center for the ministry, as was the use of the style of comprehensive inventory so that study was applied to all members of the community, which included all heads of departments in the departments of the Ministry who was number (42), head, and the response rate (100%).And used the questionnaire as an essential tool in the collection of data and information, as it consisted of three parts, attached to the first part to personal data of the sample surveyed, and the second part was devoted to measure the efficiency of the HR information system and included (30) a paragraph, and either the third part was devoted to measure the process of evaluating the performance of employees, which included (35) a paragraph, and data analysis program was used (SPSS), through which were obtained percentages and frequencies, and the Cronbach alpha test, and Spearman correlation coefficient and other analyzes that have been used to test the hypotheses of the study.The study results showed that the Ministry of Higher Education and Scientific Research employs human resources information systems in making decisions on personnel matters, and pay attention to the quality of HR information system, as well as its updated and data processing system on an ongoing basis, but that the ministry does not inform the workers on the results of evaluating the performance of which indicates a defect in the evaluation system used in the ministry.The results of the analysis reflected the weakness of the adoption of managers in the Ministry of Education and Human Resources Information System in the process of assessing the performance of employees, which requires the ministry to increase reliance on information systems, thereby increasing the accuracy and effectiveness of decisions taken for the process of appraisal the performance of its staff.And exited the study a set of recommendations based on the conclusions reached by including the need to take over the ministry interested in more information systems and rely on their output in the process of assessing the performance of employees, to gain practical accuracy and objectivity in the evaluation results, in addition to the development of performance criteria used in assessing the performance so as to be able to Measuring the performance of employees and do not lead to the intervention of personal factors. and the need for a feedback system follows the performance appraisal process, which can be employed to identify the results of their assessment and to identify weaknesses and avoid them as well as identify the strengths and strengthened.

التكامل بين ادارة الجودة الشاملة وادارة المعرفة : بحث في عدد من الكليات الاهلية == Integration Between TQM And Knowledge Management Research In A Number of Community Colleges

Author name: هدى قاسم سعيد الربيعي
Supervisor name: غسان قاسم داود سلمان اللامي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: Occupies applications TQM an essential role in the development of the performance of higher education institutions and to achieve its strategic objectives, as it is a philosophy of seeking to achieve customer satisfaction through the commitment of senior management and their employees to continuous improvement of the quality of performance in the various areas of work, and can be integrated operations knowledge management, which means identifying information value and how to take advantage of the knowledge and understanding of the assets for colleges and how to exploit, and constitute an important component of knowledge management and necessary for the survival of the educational institutions and excellence.The research aims to identify the integration between the dimensions of total quality management and components of knowledge management in a sample of ten community colleges and the various specialties scientific, and included the study sample (83) member of the administrative leadership at community colleges, which is in the university president and assistant rector and the deans and assistants deans and heads of departments as representing the decision - making centers in those colleges. Data were collected using a questionnaire which is designed style on a Likert scale model quintet, and analyzed using the statistical software "SPSS".The research found the existence of the possibility of applying dimensions of total quality management in educational institutions of college eligibility (surveyed), and the adoption of deanship colleges in the diagnosis of knowledge on the makers of knowledge or expert oldest because of its expertise and qualified personnel, and there are times bulletins innovation for the diagnosis of knowledge and a commitment by senior management to possess knowledge of practices, TQM, and focus on ways to improve the performance of students and staff to actively participate and provide adequate support to the various activities of the college application quality, and included a number of recommendations, the most important of the hard work for the application of practical mechanisms to achieve integration between TQM and knowledge management through restoration and formulate a strategic vision based on the necessities of integration between the two departments in the programs of colleges, and the commitment of senior management to provide material and moral support for the management processes of knowledge and improving the skills of individuals working in colleges for knowledge, and application of the model reached Search integration between the administrations of the overall quality and knowledge, and continuous improvement of all activities of the institution to ensure better performance, and work to formulate a vision for the future on the basis of scientific knowledge into account the overall message to cope with cognitive variables

امكانية استخدام بطاقة العلامة المتوازنة في تحسين الاداء المالي للمصارف التجارية : دراسة حالة في فروع مصرف الرشيد في محافظة البصرة

Author name: هدى عبد الغفور محمد
Supervisor name: مسلم علاوي شبلي السعد
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

تقييم الخطط التدريبية لشركة الخطوط الجوية العراقية للاعوام (2011 - 2014)م من وجهة نظر ستراتيجية

Author name: هبة احمد خماس قدوري الجميلي
Supervisor name: فضيلة سلمان داوود
Specific topic: Strategic Planning
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: يهدف البحث الى التعرف على واقع عملية تقييم الخطط التدريبية في شركة الخطوط الجوية العراقية وتسليط الضوء على ضرورة الاهتمام برفع مستوى العاملين بصورة متكافئة دون استثناء وتحديد التوجة الستراتيجي للسنوات اللاحقة من خلال الكشف عن نقاط القوة ومعالجة المشاكل ال | The research aimed at to know the reality of the process of training plans evaluation in Iraqi Airways company and focusing on the necessity of promoting the level of employees in an equivalent way without exception. The analytical - descriptive method was used and using Kirk Patrick model in the questionnaire. The problem of the research represented in non - using evaluation in training plans by the mentioned company and the questions were presented regarding evaluation of training plans.The research seeks to achieve set of applied objectives by referring to two main hypothesis and others secondary. The questionnaire has used in collecting information and data related with the research. The questionnaire has been distributed to ( 45 ) of the employees in all departments of the company. Through analyzing the response of the employees especially the managers of ( training dept. , commercial , security trainer , auditors and accountants ) by using suitable measure and suitable statistical instruments to achieve its purposes. The research concluded with the analytical results proved the correctness of the hypothesis that there is direct relation and moral relation and effect between the dimensions of training plans represented by ( reactions , learning , behavior and results ) and strategic visions represented by ( size of the works which divided into two branches , size of the works and size of human resources , completion , learning and scientific field , technology and information technology ) besides the existence of weakness in both dimensions evaluation of training plans (reactions and learning ) , where as the results of both dimensions of ( behavior and results ) showed progress and existing of conclusions regarding the site of the research. Also presented some recommendations by adopting the model of the research.

موازنة خط التجميع المتعدد باستخدام خوارزميتي الاوزان الموقعية المرجحة وكومسوال : دراسة حالة لخط الخياطة في معمل (7) - الشركة العامة للصناعات الجلدية - بغداد == Balancing The Multi Assembly Line By Using Ranked Positional Weight And Comsoal Algorithms Case Study At The Sewing Line Factory (7) /The General Company For Leather Industries (Gcli/ Baghdad

Author name: هالة حمد ماجود
Supervisor name: صباح مجيد سعيد النجار
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:
Abstract: قدم المهتمون في حقل ادارة الانتاج والعمليات الكثير من الدراسات والبحوث العلمية التي سعت الى تطوير اساليب وطرائق معالجة مشكلات عدم توازن خطوط التجميع بانواعها. وصنفت تلك الاساليب والطرائق ما بين الخوارزميات الاجتهادية وما فوق الاجتهادية والاجراءات الدقيقة | Experts in the field of output Production and Operation Management have presented many research studies to develop new techniques to tackle problems related to the imbalance of all types of assembly lines. These techniques, however, have been categorized as discretionary algorithms, over discretionary and precise and developed procedures. The ever increasing interest in the problems of assembly lines imbalance underscores the key role of this type of problems and its marked impact on the reality of assembly processes and line output. In this respect, the imbalance problems of the multi assembly type become one of the most complicated due to the nature and characteristics of these lines. The question this research tackles is how to choose the appropriate procedure that includes the nature of the processes of the multi assembly type represented in this research by the sewing line of factory no. 7. The balance of this output line does not pursue any scientific rules to be followed, rather, it is subject to the individual’s discretion which consequently created idle times at the work stations and led to low output of the line and this does not meet the company plans of output levels, in addition to creating time fluctuations and stochastic duty timings task times of the research subjects of 7 models produced at the sewing line during 2009. In the light of these indications, the author has devised a flexible simulation model that helps to include these changes and to deal with the imbalance problems of the sewing output line utilizing the probable systematic uniform distribution to create duty task times for each model. Working on the simulation model depends on the results of specifying the duties on the work stations in accordance with algorithms of the discretionary methods (Ranked Positional Weight and COMSOAL). Based on the outcome, the results were obtained by employing a number of applicable performance measures and standards to assembly lines among which are (output cycle time, average output per hour, rate of the line efficiency, rate of line idle time, and duration of line idle and lost times). Next, all the results obtained from the real work situation were analyzed and compared with the simulation model results for each algorithm and the 3 hypotheses of the research were tested put to test. The research has reached a number of conclusions that have proved the validity of the simulation model to address the problem and to achieve the sewing line balance through introducing possible alternatives with regard to the duty stochastic task times. It is quite clear that the applied algorithms have effective impact on achieving better results to enhance and to improve the lines line's efficiency and maximize its output in comparison with the real condition of the line. This research recommends that the application of the model simulation model technique be applied, as an appropriate procedure to address the balance problems of the multi assembly lines, and be combined with an applicable algorithm as this model is able to efficiently deal with the changeability and stochasticity of the line through applying a scientific procedure to specify and distribute the duties tasks on the work stations.

استخدام بعض ادوات الجودة لتحسين الخدمة الصحية بحث مقارن بين مستشفى اليرموك وبغداد التعليميين == Use Some of The Quality Tools To Improve The Health Service : Comparative Research Between Baghdad And Al - Yarmouk Hospital Educational

Author name: ايهاب ياسين ذياب الكعود النمراوي
Supervisor name: هالة حمد ماجود
Specific topic: Nursing Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: ان تطبيق مفاهيم الجودة داخل المنظمات الصحية يمثل تحديا كبيرا على تلك المنظمات. نظرا لطبيعة الخدمات الصحية المقدمة وما تحمله من خصائص تجعلها صعبه القياس والتقييم. وتظهر مشكلة البحث في تحليل الواقع الفعلي لمستوى جودة الخدمة الصحية في صالة العمليات لمستشف | The application of quality concepts within health organizations represents a significant challenge to such organizations. Due to the nature of health services provided and what was done to the properties make it difficult to measure and evaluation. And research problem in practice to the level of the quality of health service analysis appear in the operations room of the hospital, Baghdad and Al Yarmouk Teaching and identify the most important problems that reflected negatively on the service provided to patients, and the most prominent of those problems long wait for patients and weakness in the number of health staffs within the halls of operations Times as well as the loss of a clear policy by senior management to implement quality. The research aims to prioritize the most important problems that occur in the operating room for both the hospitals and the comparison between them using some quality tools, including check list, and Pareto diagram and Ishikawa diagram to determine the most influential health problems on the level of service As a researcher seeks to provide the urging of senior management in both hospitals to discover the defect sites and weaknesses of the quality in the operating room levels, which helps health staffs to understand the quality role in improving the level of performance and provide better service, it has been chosen the Baghdad Teaching Hospital and Al Yarmouk Teaching Hospital considered the biggest hospitals in the city of Baghdad and are offering the health services and wide and for all members of society. The operations room and some surgeries is a sample search. The researcher application checklist approved by the Ministry of Health on the operating room and calculate the amount of the gap as well as the application of Pareto chart and Ishikawa diagram for the Hall of operations in general, as well as a certain number of surgical procedures. The research has come to a set of conclusions which included showing that Baghdad hospitals and the Yarmouk educational rely in their application of the quality of a set of standards adopted by the Ministry of Health and these standards often focus on intent infrastructure and neglected to some extent other aspects related to the health of patients lacking both hospitals to previous studies or research to determine the extent of patient satisfaction for the health service provided within the hospital..

تحليل بعض عناصر اسلوب اعادة هندسة عمليات الاعمال لتحسين الاداء : دراسة حالة في الشركة العامة للحديد والصلب

Author name: هاشم نايف هاشم الحاجم
Supervisor name: محمد عبود طاهر
Specific topic: Business Administration
Degree: Doctorate
Language: Arabic
University location: Baghdad
First pages:

دور المنظمات في حماية حقوق المستهلك : دراسة ميدانية في بعض المنظمات العراقية == The Role of Organizations In Consumer Rights Protection (A Field Study In Some Iraqi Organizations)

Author name: هادي عبد الحسين مطر اللامي
Supervisor name: عبد الرضا فرج بدراوي الخماس
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:

تقييم كفاءة اداء الخدمات الصحية بحث تطبيقي لعينة من مستشفيات دائرة صحة بغداد / الرصافة == Evaluating The Efficiency of The Performance of Health Services A Sample of Hospitals In Baghdad Health Department / Rusafa

Author name: نورس كريم كاظم
Supervisor name: غسان قاسم داود سلمان اللامي
Specific topic: Nursing Administration
Degree: Master
Language: Arabic
University location: Baghdad
Key words:
  • تقييم الاداء
  • الخدمة الصحية
  • الكفاءةالكفاءة
  • الكفاءة الحجمية
  • الكفاءة الفنية، الكفاءة الحجمية
  • تحليل تطويق البيانات
First pages:
Abstract: he current research aimed to assess the performance of health services in a sample of hospitals, health department Baghdad/ Rusafa, by measuring the technical efficiency using the constant returns to scale model (CRS), & volumetric efficiency using a variable Return scale (VRS) forhospitals the government of using surround data analysis.It have been using the number of doctors, the number of nurses as inputs to the model, and the number of auditors’ visits to outpatient, and the number of entrants to the hospital as the outputs of the model.So choose a sample of the of the Department of Government Hospitals Health Baghdad/ Rusafa has occurred, represented by : (Fatima Zahra Maternity Hospital and Children's Hospital, the son of the Municipal Children and Women's Hospital, Ibn al - Haytham for diseases of the eyes, and a hospital Ibn al - Nafis for diseases of the cardiovascular, upper - natal) and Hospital that the advantage of being located in the geographical area densely populated in the Rusafa side of Baghdad, it receives large numbers of reviewers per day and from different places. The vital hospitals that provide medical and therapeutic services round (24) hours a day and includes medical specialties minutes concerning the terms of reference for each respective hospital. These hospitals are teaching hospitals and is also subject to controls and contexts adopted by the Ministry of Health.In order to achieve the purpose of the study, namely, improving the efficiency of the quality of health services and seek to develop medical and nursing staffs and all cadres working in the provision of health service, it has been measuring the efficiency of the performance of services of these hospitals style surround data analysis, version (XLDEA - Version 2.3), and display input and output sample hospitals research and analysis on hard returns according to the size scale model (constant returns to scale - CRS) and scale returns variable size (variable Return scale - VRS).The results showed that some hospitals are inefficient hospitals, namely : (Fatima Zahra Maternity and Children, and the Ibn al - Haytham for the eyes), since the efficiency index for these hospitals (equal to the correct one). The hospital (the son of the Municipal Children and Women, Ibn al - Nafis for diseases of the heart and blood vessels, and the upper - natal) where efficiency index (less than the right one), That means it's less efficient hospitals

استعمال جدولة العاملين في تحسين اداء الملاكات التمريضية : بحث تطبيقي في مستشفى الشهيد الصدر العام في بغداد == Using Employees Scheduling To Improve Operational Performance of Nursing Staff - Applied Research In Al - Shahed Al - Sadr General Hospital

Author name: نور كريم حرفش
Supervisor name: هالة حمد ماجود
Specific topic: Nursing Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: سعى البحث الى استخدام طريقة علمية في الجدولة لاعداد جداول عمل للممرضين من اجل تحسين الاداء العملياتي لخدماتهم وتقديم خدمة كفؤة على مدار 24 ساعة باليوم، واستخدم البحث احدى قواعد الجدولة العلمية الحديثة وهي قاعدة جدولة ايام العمل والعطل للعاملين، وتطبيقها | Hospitals are part of the service organizations and most importantly at the level of individuals because they are tied to the people health and their daily lives , the nursing service is one of the important services provided by hospitals, and nurses are the human resource that offers this service, from this standpoint the idea of research came to prepare work Scheduling for nurses in a scientific way to improve performance operational for their services and provide efficient service available 24 hours a day, the research use one of the modern and scientific rules of scheduling its “schedule of working days and holidays rule for workers” , and applied on the nurses at AISahed al - Sadr General Hospital in Baghdad, the methodology of research adopted the applied and analytical research , and the data collected from the reality of installed information in the records of patient and records archive for nurses, to prepare weekly work schedules for nurses also measure and analyze operational performance levels, First, according to the numbers of nurses in scheduling Applied in hospital, and then measure the performance levels According to the number of nurses in the scientific scheduling proposed in research, The research found a number of results and the most important the applied scheduling nurses that applied in the hospital is not fit with the demand levels for nursing service in the most of its divisions. research concluded a number of recommendations, the most prominent is the move away from discretionary methods of scheduling and application of scientific method of scheduling that proposed by the research because it has proven its effectiveness in contributing to the improvement of the operational performance.

تحقق اثر التدريب في اطار المواءمة بين تصميم التدريب وخصائص بيئة العمل حالة : دراسية في المكتب الاستشاري لكلية الادارة والاقتصاد في جامعة بغداد == The Transfer of Training In Framework of Alignment Between Training Design And The Work Environment Characteristics (A Case Study In Consultancy Bureau of College Administration And Economics In University of Baghdad

Author name: نور حسين فخري الحديثي
Supervisor name: غني دحام تناي الزبيدي
Specific topic: Business Administration
Degree: Master
Language: Arabic
University location: Baghdad
First pages:
Abstract: Interacted Three Variables The formation of the theoretical framework For this search Which is To (Transfer of Training, work environment characteristics, Training Design), The research aims to promote the process of the transfer of training through alignment Between of the work environment characteristics and training design , and transfer of training process occupies agreat importance in achieving the ultimate goal of participating in the training programs , it is sure that this does not take place without the support of the working environment for trainees as well as the proper design of the training programs. The research problem is the weakness transfer of training to the work environment in The lnspectors generals offices , and the research sample included (249) trainees from the staff generals lnspectors offices of those who participated in the training programs implement by the Consultancy Bureau of College Administration and Economics in the University of Baghdad for 10 Iraqi ministries are : Ministry of Water Resources, Ministry of Health, the supreme body for Hajj and Umrah, Ministry of Finance, Ministry of Communications, Ministry of Industry, the Sunni Endowment, Ministry of Defense, Ministry of Municipalities, Ministry of Science and Technology.the questionnaire was the main tool in collecting data and information as well as structured interviews to training officers in these offices, the research use statistical program (SPSS) to analysis data , the research came to the set of results Perhaps the most rominent is that the work environment characteristics and training design occupies great importance in promoting the process of transfer of training in the generals inspectors offices , which requires increased many attention to support the trainees after their return to their work places, and attention to design the training process by the Consultancy Bureau and make required Characteristics in the generals inspectors offices to enable trainees to the transfer of training in a positive way

اثر غياب التخطيط السكاني في تفاقم ازمة السكن الحالية في العراق

Author name: نور حسين فاضل الحديثي
Supervisor name: عبد المنعم كاظم الجبوري
Specific topic: Strategic Planning
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: تعد الحاجة للسكن من اهم متطلبات العيش للسكان مع متطلبات الاكل والشرب والملبس، وما يؤكد اهمية هذه الوظيفة انها تستحوذ نظريا ( 50 - 60 ) % من استعمالات الارض الحضرية ضمن الحيز المكاني للمخطط الاساس، وقد شهدت السنوات الاخيرة طلبا واسعا ومتزايدا للسكن ناجما ع

كفاية التحليلات المرضية وكيفية الحد من الافراط فيها : دراسة حالة

Author name: نوال عطروز مطلك
Supervisor name: اياد طاهر محمد الجبوري
Specific topic: Hospital Management
Degree: Higher Diploma
Language: Arabic
University location: Baghdad
First pages:
Abstract: تناول البحث كفاية التحليلات المرضية ومشكلة الافراط فيها وكيفية الحد منها واختير مستشفى الطفل المركزي التعليمي في بغداد كمجتمع للبحث ,حيث تم دراسة حالة لعينة البحث المتمثلة بانواع واعداد من التحليلات المرضية المجراة في مختبر المستشفى في ضوء التساؤلات عن وا
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