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تصميم نظام لتقييم اداء المدارس العراقية على وفق انموذج التميز الاوربي EFQM : دراسة حالة == Design A System To Assess The Performance of The Iraqi Schools In Accordance With The European Excellence Model EFQM / Case Study
Author name:
وسن كامل فاضل
Supervisor name:
سناء عبد الرحيم سعيد العبادي
General topic:
Administration and Economics
Specific topic:
Strategic Planning
Degree:
Higher Diploma
University:
University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration
Language:
Arabic
University location:
Baghdad
First pages:
07T4167 - p.pdf
Abstract:
يهدف هذا البحث لاعتماد انموذج التميز الاوربي للمؤسسة الاوربية لادارة الجودة EFQM في نظام تقييم الاداء للمدارس العراقية، وذلك للتطوير والتحسين المستمر لجودة التعليم في المدارس والخدمات المقدمة لجميع المستفيدين (طلاب, معلمين, اولياء امور, مجتمع) ما يحقق لهم | The aim of this research of the adoption of the model of the European excellence European institution Quality Management EFQM model in the performance appraisal system for the Iraqi schools, scalable and the continuous improvement of the quality of education in the schools and services provided to all beneficiaries (students, teachers, parents, a society ) what is in their satisfaction with these services and the least costs and high quality and keep up with the rapid development of the educational developments. As well as on the diagnosis and analysis of the current reality of the Al Kawthar Secondary School with portraits as a sample research and its strengths and opportunities must be activated and invested the strengths and weaknesses that must be processed to develop their performance. So it was used Checklists derived from the standards of the model of the European excellence in the evaluation of the Al Kawthar Secondary School with portraits for the purpose of data collection on the secondary school and then evaluated and diagnosis of the strengths and weaknesses, And requests that personal interviews with the management of secondary school mentioned through field cohabitation and practitioners and some teachers and students. as well as with some of the parents and some supervisors and staff of the Research and Studies Department in the ministry of education as well as the directors of the sections of the officials and several people in the upbringing of Baghdad - Al - Karkh third. And the collection of information through the existing records in the secondary school and the Statistical Division , Department of Educational Planning. And through the preparation of questionnaires and surveys to the opinion of the customers and human resources and grade that related to the secondary school depend on the checklists the special of the model of the European excellence.Through the final results of the Assessment Note that secondary got a final assessment of the 38% a few of the despite being secondary with portraits should be on the management of secondary school intake of weaknesses to processed. And the highest standard for enablers of secondary achieved is the criterion of human resources management to achieve the ratio of 60 %, while the criterion of the results of the customers got the lowest percentage of 25%, which requires here from the management of secondary school to exert more effort to meet the wishes of the customers consistent with the objectives of secondary school.the research reached to the need to adoption of a model quality European fusion in the level of education of the work on the development of standards for the current performance of its role in improving and enhancing performance and also in the levels others in the Iraqi state and also disseminate a culture of quality and excellence. as well as preparation of Quality Award whether material or moral and give to each institution distinct adopt these standards.
