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تاثير معالجة شكاوى الزبائن وفق المواصفة ISO10002 : 2014 في ادارة العلاقة مع الزبون / منهج مقارن لاقسام شكاوى المواطنين == Effect of handling customer complaints according to ISO10002 : 2014 in customer relationship management / comparative approach to citizens complaints departments

Author name: فنار حسين ناصر
Supervisor name: بشرى هاشم محمد العزاوي
General topic: Administration and Economics
Specific topic: Quality Management
Degree: Master
University: Middle Technical University - Administrative Technical College
Language: Arabic
First pages: T58515 - p.pdf
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