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تقييم اداء العاملين لتحقيق متطلبات جودة الموارد البشرية اعتمادا على المقارنة المرجعية : بحث استطلاعي == Appraisal The Performance of Employees To Achieve The Quality of Human Resources Requirements Depending On Benchmarking - Exploratory Search
Author name:
ابراهيم نصير محمد علي الخفاجي
Supervisor name:
عبد الناصر علك حافظ
General topic:
Administration and Economics
Specific topic:
Performance Evaluation
Degree:
Master
University:
University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration
Language:
Arabic
University location:
Baghdad
First pages:
07T3369 - p.pdf
Abstract:
يهدف هذا البحث الى تحديد دور نظام تقييم اداء العاملين في تحقيق متطلبات الجودة للموارد البشرية في مكتب المفتش العام/ مؤسسة الشهداء من خلال توظيف خطوات المقارنة المرجعية مع مكتب المفتش العام/ وزارة التعليم العالي والبحث العلمي، وقد لمس الباحث حاجة مكتب المف | This research aims to determine the role of employee performance evaluation system to achieve the quality of human resources in the Office of the Inspector General / Martyrs Foundation requirements by employing comparison steps reference with the Office of the Inspector General / Ministry of Higher Education and Scientific Research, has been touching the researcher need the Office of the Inspector General / Martyrs Foundation for the application of performance evaluation is good for workers and the employment of its outputs to achieve the requirements mentioned above, it gives us a clear picture of the aspects that require the attention and the attention of more and address the weaknesses and shortcomings and in order to stand on this role we raised the following question President system : (is the quality of human resources requirements are achieved through employ benchmarking to evaluate the performance of employees in the surveyed?) OrganizationIn order to achieve the goal of the research, and answer the questions of the problem, the researcher through theoretical thought and studies related to the construction of a prototypical scheme supposedly shows the relationship between research variables, it consisted of employee performance evaluation system variable declaratory included four sub - dimensions (the quality of the goal of the system, standards performance evaluation, performance assessment methods, feedback), and the requirements of the quality of human resources as a variable is a response included six sub - dimensions (recruitment, training and development, compensation, continuous improvement, teamwork, satisfaction of internal customer) and variable broker benchmarking consists of four dimensions, namely, ( planning, analysis, integration, implementation) has reacted to these variables to form a frame, which is the research.May be the research community of 249 individuals of all workers in the office of the Inspector General / Martyrs Foundation and the Ministry of Higher Education and Scientific Research across all administrative levels, as was the use of the style of the random sample and of which there were gross (75) individuals in the search application, and the response rate ( 100%), and it used the resolution as an essential tool in collecting data and information, as well as the checklist secondary tool, and data analysis was used software (SPSS), through which was obtained percentages and duplicates, and test Alpha Cronbach, the coefficient of Spearman correlation, and analysis of simple linear regression, and trajectory analysis, and test Mann Whitney used to test the hypotheses.Through the search results which showed that the performance of workers applied in the Office of the Inspector General / Martyrs Foundation lowest average evaluation system and showed weakness in achieving the above requirements compared to system performance of workers applied in the Office of the Inspector General's assessment / Ministry of Higher Education and Scientific Research, as well as the results of testing and analysis of assumptions researcher concluded that the evaluation of the performance of employees in offices system contributes to the quality of human resources requirements and have a greater impact by employing a reference comparison.And went Find a set of recommendations based on the conclusions reached by including the need to take the two organizations attention and care more performance evaluation by defining the goal of the system a high quality and the development of methods and criteria used to rely on its outputs and in collaboration with the consulting office system, particularly the Advisory Office of the College of Management and Economics University of Baghdad in order to achieve the quality requirements of human resources
