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امكانية تطبيق التفكير الرشيق لترشيد التكاليف وتحقيق رضا الزبون : بحث تطبيقي في شركة اور العامة للصناعات الكهربائية == The Possibility of Appling Lean Thinking for Rationalization the Costs and Enquiry Satisfaction of Customer An applied Research at Ur State company Electrical Cables industries
Author name:
محمد سمير دهيرب الربيعي
Supervisor name:
علي محمد ثجيل المعموري
General topic:
Administration and Economics
Specific topic:
Accounting - Costs
Degree:
Doctorate
University:
University of Baghdad - Faculty Of Administration And Economics
Language:
Arabic
University location:
Baghdad
First pages:
07T4707 - p.pdf
Abstract:
The research aims at the possibility of applying lean thinking with all that carries this term of goals , trends , principles , foundations and concepts , The possibility of applying it in institutions, including Ur public company, an industrial company, And the only one in Iraq specialized in the manufacture of cables, Electrical Wires and the aluminum industry , Which has been applied to the curriculum of lean thinking , The problem of research is that the institutions, including the company (research sample), adopt and practice traditional administrative, financial and technical methods without relying on modern curricula and ideas, including the subject of our research,In order to achieve the objectives of the research, it reviews the concepts, principles, basicsand tools of lean thinking that achieve those goals. The research is based on a basic hypothesis that it is possible to apply the methods and tools to this concept that will rationalize costsand improve process performance, eliminate losses and create a clear vision of operations through the stream value and Spreading a lean culture to the level that achievesthe desires and needs of the customer and his satisfaction.Thus, the research was divided into four chapters through which a set of conclusions and recommendations were reached,And according to what has been dealt with in both the theoretical and practical aspects.The most important conclusions are : 1 - An important aspect of lean thinking is its principles, which the research has pointed out; that is, the value, where value is the crucial starting point,Value for both the company and the customer and that the value is equal to what the customer pays and satisfies his satisfaction and achieves his needs and desires and insure his future aspirations,In addition to the principle of the stream value, which refers to the activities that adds and does not add value and try to remove itbecause it leads to the loss of the company's resources and does not benefit the customer, in addition to the principle of flow in the process of production to proceed smoothly based on the principle of customer withdrawal of the product he requested, and the last principle is the pursuit of perfection is an ideal situation so that the institution does not stop at a certain level of development and growth and sufficiency Causing an invisible recession.2 - The research showed the application of many tools of lean thinking and showed positive results which can be applied in the company especially that the company has the ability, the possibility and the ground suitable to achieve the tools, principles and methods of lean thinking, the fact that it has competencies and qualified human resources because of the experience and practice accumulated in the field work as well as areas and buildings, But it lacks machinery, equipment and devices with advanced technology.3 - The presence of factories suspended from work that must be disposed or rehabilitated as these factories achieve and bear the company a lot of costs, including wages, machines and it's maintenance, and other expenses and costs.As for the most important recommendations : 1 - The necessity to adopt the five principles of the lean thinking referred to by the research.2 - The necessity to pay attention to the activity of the marketing department, being the guide and promoter of the company's products in the local markets and the need to strengthen relations with ministries and companies requesting the product,And work on increasing the marketing outlets of the company in the rest of the provinces, attention should be given to the2Planning department as it is the entity that sets the future plans for the activity and performance of the company.3 - The necessity to deal with the cases of factories suspended from work by taking adequate measures and conducting studies regarding their operation or disposal, as the company incurs additional costs and burdens that increase the expenses of the company.4 - The necessity to work on modernizing machines, machinery, equipment and devices and introducing advanced technology to the factories of the company, which contributes to raising the efficiency and improve
