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استخدام الانموذج الفكري لتحسين وتطوير اداء العاملين في المنظمات الصحية العراقية : دراسة تطبيقية في دائرة صحة بغداد / الرصافة == The Use of The Conceptual Model To Improve And Develop Employees Performance In The Iraqi Health Organizations.
Author name:
بيان حسن توفيق خيوكة
Supervisor name:
عباس علي ظاهر العامري
General topic:
Administration and Economics
Specific topic:
Hospital Management
Degree:
Higher Diploma
University:
University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration
Language:
Arabic
University location:
Baghdad
First pages:
07T3505 - p.pdf
Abstract:
استخدام الانموذج الفكري لتحسين اداء العاملين للجمعية الدولية لتحسين الاداء في المنظمات الصحية العراقية يعتبر اتجاه جديد لتحسين اداء العاملين بطريقة منهجية علمية منظمة تهدف الى تحديد وتشخيص فجوة الاداء وذلك بمقارنة الاداء الفعلي بالاداء المرغوب بالاعتماد | This dissertation aims to use the conceptual model of the international society for performance improvement to improve the employees performance it can be concedered as an effective view to improve the employee performance in asystemic , scientific and systematic manner that aims to detect and diagnose the performance gap and we can do this depending on certen measures and criteria and standards to measure employee performance and evaluate and it will help in providing the manager with informations needed in the continuity of the improvement process. The conceptual model consist of six steps which started by performance analysis , cause analysis , suggesting improvement strategies and interventions , impliment these interventions depending on scientific and systematic change management and appraise the whole improvement process to insure the continuity of the improvement process. The research scheme uses random sample of ( 24 ) respondents chosen from the general directory of health in Baghdad Al - Resafaa and some of its health organization and in adifferent managerial levels.The main conclusions attained ara : - 1. weekness in the capiblty of the respondents chosen in detecting the problems that interfear and effect the employee performance 2. weekness in the capiblty of the respondents in suggesting the strategies and interventions to improve employee performance.3. the management of the health organization seems to be a crisis management.4. the high capiblty of the respondents which have diploma - hospitals administration degree in detecting the problems and understanding , suggesting the interventions needed for improvement.the most important recommendations are : - 1. improve the managerial employee performance and other employees as a whole.2. inhance and develop the abilities and skills depending on training and continuous education.3. implementing some new organizational values like ( justice , transparency , communication ,…. Etc. ).4. improve and develop human resource management in Iraqi health organization.
