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قياس كلفة الخدمة المصرفية باستخدام تقنية التكلفة على اساس النشاط الموجه بالوقت (TDABC) : دراسة تطبيقية
Author name:
حميد لفتة محمد العتابي
Supervisor name:
ابتهاج اسماعيل يعقوب
General topic:
Administration and Economics
Specific topic:
Accounting
Degree:
Master
University:
Mustansiriyah University - Faculty Of Administration And Economics - Department Of Accounting
Language:
Arabic
University location:
Baghdad
First pages:
07T4225 - p.pdf
Abstract:
تعد الخدمات المصرفية الواجهة الرئيسة للمتعاملين مع المصرف, ووسيلة هامة لجذب الزبائن الجدد والمحافظة على الزبائن الحاليين. وتقوم المصارف عادة مقابل تقديم الخدمة بفرض مبلغ معين, يعبر عنه بسعر الخدمة المصرفية , والذي يترتب عليه معرفة تكلفة الخدمة المقدمة. | Servese Banking is the main interface for costomers with the bank,an important way to attract new customers and maintain existing customers. The banks usually provides service to impose a certain amount, expressed in the price of banking service, Which entails knowing the cost of the service. This study aimed to submit a proposal to the entrance of time driven - activity based costing technique (TDABC) in banking service units, The research was singled out to provide a study on the commercial Mansour Bank, through the possibility of the application of technique(TDABC) in the Iraqi banking environment and consider the merits of the application of technique (TDABC). This study has been presented in the commercial Mansour Bank as one of the Iraqi private commercial banks And three are banking, internal bank transfer, and foreign bank transfer, and credit, The fact that these services occupy a high proportion of trading in the Bank compared with other services In addition to the high indirect cost rate. The existence of competition in the provision of services to the bank, there is a need for access to more accurate information on the cost of banking services and achieve a competitive advantage. The main findings of the study, the results are Not calculated the cost of banking services in the bank led to determine the random prices are not based on sound scientific foundations and practical, The existence of idle capacity had not been taken into consideration by those in charge of the bank. Results also applied the technique (TDABC) in the bank was appropriate and suitable multiplicity and diversity of activities with the presence of the equations of time and the use of a single drive is drive time. Finally, the study made recommendations for each of the research sample private commercial Mansour Bank and the research community banking environment Was the most important, the cost of adopting a system through which measure the cost of banking services, and the adoption of technique (TDABC) a proposal to apply to all activities of the Bank.
