متطلبات تطبيق المواصفة (ISO 9001 : 2015) في المركز العراقي - الكوري للتدريب المهني في وزارة العمل والشؤون الاجتماعية : دراسة حالة
Author name:
قتيبة ناظم فرمان
Supervisor name:
عبد الناصر علك حافظ
General topic:
Administration and Economics
Specific topic:
Performance Evaluation
Degree:
Master
University:
University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration
Language:
Arabic
University location:
Baghdad
First pages:
07T3963 - p.pdf
Abstract:
يهدف هذا البحث الى دراسة الية تطبيق متطلبات المواصفة الدولية(ISO 9001 : 2015) في المركز العراقي - الكوري للتدريب المهني العائد الى وزارة العمل والشؤون الاجتماعية لغرض تهيئة المركز للحصول على شهادة المطابقة مع متطلبات المواصفة الدولية(ISO 9001 : 2015) بعد ا | This research aims to study the mechanism of application of international specification requirements (ISO 9001 : 2015) at the Iraqi Center - Korean Vocational Training return to the Ministry of Labour and Social Affairs for the purpose of creating the center to get a certificate of conformity with the requirements of the standard (ISO 9001 : 2015) after it is identified and diagnose the reality of quality management system by identifying strengths and weaknesses in the system. Has been completed in this research steps for the rehabilitation of the center for such testimony was to establish training courses for working individuals at the center and the announcement of senior management pledge to abide by the application of the requirements (ISO 9001 : 2015), as well as the preparation of quality manual and a guide to the procedures of the center in accordance with international standard.And it adopted the case study method to conduct the search, was the use of checklists (Chick Lists) Private International has been stated (IS0 9001 : 2015), and through the field of cohabitation and conducting interviews and access to records and documents have been collecting data was to measure the extent of the application and documentation based on percentages, the arithmetic mean is likely.After that it seemed a researcher working on the application requirements of the standard establishment of workshops and training sessions and supervising the creation of binders for what has been stated it has compatibility attributed to the requirements of the specification increased from (49% ) to ( 60% ), in addition to dealing with the standard guideline requirements (ISO 10015 : 1999) to measure the success in changing the level of work towards better conformity with the needs of the trainees, Among the most prominent conclusions of the adoption of the senior leadership of the practices of quality and willingness to apply the international standard requirements, as well as owning a place basic infrastructure to qualify from the application requirements of the standard, and so we recommend Korean Iraqi Center in communion with donor organizations and international certificate (IS0 9001 : 2015) for the purpose of obtaining a certificate Conformity after conducting visits from external auditors to examine the compatibility with the requirements and measure the gap level, including help in the certification of the center