معوقات تطبيق مفاهيم ادارة الجودة الشاملة في اطار التحليل الاستراتيجي : دراسة تحليلية في المركز التخصصي للطب النووي والعلاج الاشعاعي
Author name:
رنا علي هادي
Supervisor name:
سمية عباس مجيد الربيعي
General topic:
Administration and Economics
Specific topic:
Strategic Planning
Degree:
Higher Diploma
University:
Mustansiriyah University
Language:
Arabic
University location:
Baghdad
First pages:
07T4236 - p.pdf
Abstract:
جاء البحث من ضرورة الاهتمام بالمعوقات التي تقف امام تطبيق مفاهيم ادارة الجودة الشاملة من خلال اطار التحليل الاستراتيجي الذي يهدف الى تزويد المعنيين بالمعلومات المهمة بقطاع المشاريع الانشائية وتوضح لهم الانحرافات الحالية والمحتملة التي تحدث في اثناء عملية | The research comes to focus on constraints which face the application of total quality management concepts within the framework of the strategic analysis, which aims to provide stakeholders with important information related to construction projects sector and illustrate current and potential deviations which occur during the design process, implementation, and the works in order to overcome them, and correct the ways and minimized the threats which challenge the work of the projects department office.The theoretical side for the research problem outlined that construction organizations is going toward avoiding the delay problems which occur in construction projects as well as to reduce the cost for maintenance, rehabilitation and the cost for spare parts requests due to errors in the design or implementation, or the weakness of the executed company.The aim of the research is to identify the most fundamental obstacleswhich face the application of total quality management.The research tackles the importance of strategic analysis for the construction sector and its role in identifying the obstacles which prevent to carry out the aims" TQM" such as reducing of cost and time too, as well as achieving high quality.The research outlined two theoretical assumptions which had been tested via statistical tools for example , the arithmetic mean, and the relative importance.The office of projects department had been chosen, which is represented by the party responsible for the implementation of the project (specialist center for nuclear treatment and radiotherapy ).The research has relied on scales which were used in previous studies after they have been adapted to suit The objectives of the research and the nature of the Iraqi environment.The researcher concluded multi results as the most important of them is the lack of interest of the office ,under the study, with external threats which surround the organization which lead to hinder the application of total quality management requirements" TQM. The researcher suggested to pay the attention by the surveyed office with the total quality management requirements to create a state of balance between what is planned for and what is actually achieved on the ground, follow - up the implementation for the purpose of correcting the ways in its times, and the occurred errors shouldn’t be allowed to be accumulated as it would be too difficult to be controlled in the future.
