Lean Six Sigma ودورها في تحسين العمليات التصنيعية وادارة تكاليف الجودة بوساطة الكلفة المستهدفة == Lean Six Sigma and its Role in Improving Manufacturing Processes and Quality Cost Management by Target Costing
Author name:
عباس فاضل سلطان
Supervisor name:
اسيل علي مزهر
General topic:
Administration and Economics
Specific topic:
Business Administration
Degree:
Master
University:
University of Al-Qadisiyah - Faculty Of Administration And Economics - Department Of Business Administration
Language:
Arabic
University location:
Qadisiyah
Key words:
- lean six sigma
- process improvement
- quality cost management
- target costing
Abstract:
Organizations today, in their endeavor for survival and growth in the midst of globalization, open markets, tense competition and rapid change in customer preferences, find themselves obliged to develop and change in terms of production that is consistent with the modern systems. Lean six sigma technique is one of those modern systems, which can lead organizations to improve their competitive positioning through the betterment of operation performance, resource efficiency and production cost reduction. Therefore, the organization can obtain the ability to compete with similar products. This study aims at the clarification of the role of lean six sigma technique in improving the manufacturing processes and managing quality costs using target costing in Diwaniyah Tyre Factory.The researcher has conducted a study and analysis for the actual production operations in the factory in question in order to identify the main cause(s) of the issues in the factory like the increase in costs due to the excessive amount of defective products and the reduction in the amount of the quality products. A set of lean six sigma tools were identified as being applicable for the solution of such problems or at least minimizing them, and these tools are: P-chart using Minitab version:17 and POM*/ QM, For Windows 5.2 software, Parito chart, cause-effect chart, and visual basic 5.2-based software for the management and measurement of quality costs as well as some improvement scenarios applied in the study and the application of target cost technique for the reduction of production costs. The study has proven the validity of its hypotheses through which a set of conclusions were written like the application of lean six sigma leads to the reduction in production costs by minimizing the amount of the defective products. This reflects in the increase of production and hence the increase in the profitability of the factory. In light of the study conclusions, a number of recommendations were set which, from the study’s point of view, are very important in improving the performance of the factory should they are taken seriously.
Summary:
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