قياس جودة الخدمة المصرفية باستخدام نموذج كانو : دراسة مقارنة == Measuring the Quality of Banking Service Using the Kano Model : A comparative Study
Author name:
ضحى محمد محمد رشيد الجبوري
Supervisor name:
عزام عبد الوهاب عبد الكريم
General topic:
Administration and Economics
Specific topic:
Quality Management
Degree:
Master
University:
Middle Technical University - Administrative Technical College - Quality Management Department
Language:
Arabic
First pages:
T106552 - p.pdf
