تحليل تاثير عوامل البيئة الداخلية في معالجة السلوكيات السلبية للعاملين في مكاتب المفتشين العامين : بحث ميداني == Analysis The Impact of Internal Environmental Factors In Treatment of The Negative Behaviors of Workers In The Offices of General Inspectors A Field Research
Author name:
محمود كاظم عبد كسار
Supervisor name:
علي حسون فندي الطائي
General topic:
Administration and Economics
Specific topic:
Control and Inspection
Degree:
Higher Diploma
University:
University of Baghdad - Faculty Of Administration And Economics - Department Of Business Administration
Language:
Arabic
University location:
Baghdad
First pages:
07T4035 - p.pdf
Abstract:
درست ظاهرة السلوك السلبي كظاهرة اجتماعية ونفسية تؤثر على اداء وحياة العاملين داخل المنظمة وخارجها, وتم تبني هذه الظاهرة بالبحث من حيث اثر البيئة الداخلية للمنظمة في معالجة هذا السلوك، كونهما متغيرين ينتميان الى حقل السلوك التنظيمي لمعرفة نتائج تلك المتغير | The phenomenon of negative behavior has studied as a social and a psychological phenomenon affect on the performance and life of workers inside and outside the organization.Theadoption of this phenomenon looks in terms of the effect of the internal environment of the organization in addressing this behavior, being the two variables belong to the field of organizational behavior to see the results of those variables on the Iraqi organizations for its specificities differ from the rest of the Arab and foreign environments. Therefore, the research focused on testing the impact of the internal environment factors of the organization in treatment the negative behaviors of the workers. Theinternal environment with its main elements : organizational structure, administrative leadership and incentives play an important and vital role in the performance of organizations by influencing in the behavior of employees.Therefore,it shows the willingness of workers to make great efforts for the benefit of the organization and possess a strong desire to stay there and stay away from negative behaviors, and acceptance regulatory rules, values, and the main objectives of the organization.The problem of research derived from the sensor to the manifestations of negative behavior in the Offices of General Inspectorsand the negative serious effects on relationship of workers and their organization intellectually and professionally, and importance of recognizing the organization for the consequences of this phenomenon on the performance and commitment of its staff.Onthe basis of this importance,this research came to test the research community that represented by (6) Offices from the Offices of General Inspectorsin the Iraqi Ministries, the sample included (98) employees used the questionnaire to collect data and analyzed paragraphs based on the Statistical Program for Social Sciences (SPSS).The research has come to many conclusions, most notably is, the centralization govern the work of the surveyed Offices of General Inspectors. Theworkers cannot take the decision bythemselves only by reference and in detail to senior management, in spite of knowing what must be done and the limited participation of workers in decision - making by the laws and regulations.The official and complexity limited the free movement of workers towards highlighting the skills and personal abilities that reflected on the functions of the office, standing in front of their ambitions and their inability to embrace new ideas.Theadministrative leadership affect the negative behaviors, and this shows that the leaders or administrative of offices have prominent role in the treatment of negative behaviors, as it put the plans, policies and programs.It can reflect the vision, philosophy and ideas in creating an appropriate internal environment and encourage their human resources to raise and interact with them and encouraging them to participate in the implementation of these ideas and visions, leading consequently to enhance the trend towards positive behaviors and to move away from the negative ones.The types of positive moral incentives increase the sense of relief and a desire work, as well as a sense of complacency about financial incentives that received being equal to employees in other organizations. As well as a number of recommendations, including moving away from the concentration of power in specific areas of the organizational structure of the researched organization, re - distribution of powers, reduce the rules and procedures specific to the behavior of employees within the researched organization, and bring the tradition of fieldwork - based of self - censorship to achieve creativity and a sense of confidence.To avoid the unwanted behavior, it need from the administrative leadership to listen to various levels of regulatory proposals and problems of subordinates and work to resolve it, and not left hanging.Because itis vital and important for the growth of the researched organization and developed and encourages them to take risks and responsibilities and not blame and reprimand them in case of failure and reducingthe specific rules and procedures to the behavior of employees within the researched organization. Thetradition of fieldwork - based of self - censorship must followed to achieve creativity and a sense of confidence, avoid undesirablebehavior, and the need to create an internal environment suitable lead to increase the ability of workers on adaptation by financial and moral incentives and enhancing work to create asuitable internal environment. It leads to increase the ability of workers and enhance the confidence of workers to maintain open channels of communication between management and employees through the activation of the system of incentives based on the professional standards.Througha mechanism of action and a specific system for the management of incentives optimally with the need for an element of credibility in the application of the system of incentives within the organization.Suchincentives to be given to the owners of excellence and innovation in performance and reward creative work, and evaluate the level of incentives and their effectiveness for workers
