استعمال نظرية صفوف الانتظار والمحاكاة لتقويم الاداء في مستشفى اليرموك التعليمي == Use queuing theory and simulation to evaluate the performance of the Yarmouk Teaching Hospital
Author name:
محمد مهدي محمد
Supervisor name:
صباح منفي رضا الشمري
General topic:
Administration and Economics
Specific topic:
Operations Research
Degree:
Master
University:
University of Baghdad - Faculty Of Administration And Economics
Language:
Arabic
University location:
Baghdad
First pages:
07T4821 - p.pdf
Abstract:
The prediction of the performance and finding out the measurement for waiting queue in yarmook teaching hospital and some other consultancy clinics is considered one of the crucial aspects. This is due to long facing the patients in this hospital. Thus’ modeling and simulation techniques was exploited in queue waiting theory to analyze such problem. Then crystallizing future perspective scope about the nature of working system so decision makers can take the proper measure to overtake the problem. The research has recruited modeling and simulation for the prediction of waiting time for those attending the hospital. A model of single service channel and double channels were applied. It is important to obtain realistic and scientific indicators to serve this research so can be applied at the bases to solve the problem. This research has reached to some conclusions. The major conclusion is the existence of waiting in specific week days it is recommended to increase the number of service channels particularly in the consultancy clinics. It has been noticed that no waiting queues in some week days and thus it is recommended to reduce the number of channels in such days particularly in the pharmacy.
